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雷吉斯福爾摩沙奧克蘭高爾夫球度假村酒店的評價

4 out of 5
雷吉斯福爾摩沙奧克蘭高爾夫球度假村酒店
110 Jack Lachlan Drive, Auckland

評價

8.4

很好

10 分評分，優異；102 則評價中有 52 則" "
8 分評分，不錯；102 則評價中有 28 則" "
6 分評分，一般；102 則評價中有 10 則" "
4 分評分，欠佳；102 則評價中有 7 則" "
2 分評分，很差；102 則評價中有 5 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Jeff

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious with beautiful view. Can park in front of the room but it gets a bit cold even with heating on esp. in the shower area/washroom.
於 2023 年 8 月住了 2 晚
Rydges Formosa Reservations 於 2023年8月31日的回應
Hi Jeff,Thank you kindly for taking the tie to leave us a review, we really appreciate it. We are glad to hear you enjoyed your stay here, and made the most of the spectacular views we have to offer.Thanks again, and have a lovely rest of your day.

10/10 優異

Alonzo

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the property. Extremely spacious and clean with a huge bathroom. Perfect for a getaway outside of Auckland

6/10 一般

Susan

家人同遊
讚好：整潔度和職員與服務
Booked a room for four people but only towels for two supplied and insufficient English tea bags and coffee. Asked reception for more towels which did come very quickly. Paid for the breakfast buffet but cancelled it as there was very little choice and most items were almost empty - very disappointed.
於 2024 年 2 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
Great location, housekeeping lacking
We arrived for our stay and decided to go out for a nice meal before heading back later into the evening, on first impression the room was tidy and had been cleaned, however it soon became clear that the bathroom had not been cleaned as there were soiled towels on the drying rack and an used flannel in the shower. It was too late at night to go to reception and request to change rooms for a one night stay, informed the front desk whilst checking out and it seems like this sort of thing has happened before.
於 2024 年 2 月住了 1 晚

10/10 優異

Kershia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely stay
於 2024 年 1 月住了 1 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi there,Thank you ever so much for taking the time to leave us a review, we really appreciate it.We are so glad to hear that you enjoyed your stay with us.Have a lovely day

10/10 優異

Thomas

讚好：整潔度、職員與服務和客房舒適度
Underbart ställe
於 2024 年 1 月住了 1 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi Thomas,Thank you for taking the time to leave us such a lovely a review, we really appreciate it.We are so glad to hear that you enjoyed your stay with us.Have a great day

10/10 優異

Ricky

於 2024 年 1 月住了 1 晚

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi there,Thank you kindly for taking the time to leave us a review, we really appreciate it.We are so glad to hear that you enjoyed your stay with us.Have a great day

10/10 優異

Judy

讚好：整潔度、職員與服務和住宿狀況
The villas are defintely not your typical hotel size room! Very nice and large and spacious! The staff were lovely and checknin and out done effected
於 2023 年 12 月住了 1 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi Judy,Thank you very much for taking the time to leave us such a lovely review, we really appreciate it.We are so glad to hear that you enjoyed your stay with us, and had such great experiences with our staff.Have a lovely day

10/10 優異

Charlotte

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The suite was spacious and very clean. The staff were friendly and helpful. The breakfast was great!
於 2023 年 12 月住了 1 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi there,Thank you ever so much for taking the time to leave us such a charming review, we really appreciate it.We are so glad to hear that you enjoyed your stay with us.Have a lovely day

10/10 優異

Robin

讚好：整潔度、職員與服務和住宿狀況
Large rooms, well appointed and very spacious
於 2023 年 12 月住了 2 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi there,We really appreciate you taking the time to leave us such a lovely review. We are so glad to hear that you enjoyed your stay with us.Have a great day

10/10 優異

Duran

讚好：設施服務
於 2023 年 12 月住了 1 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi Duran,Thank you ever so much for taking the time to leave us a review, we really appreciate it.We are so glad to hear that you enjoyed your stay with us.Have a lovely day

6/10 一般

Yvonne

於 2023 年 12 月住了 1 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi there,Thank you kindly for taking the time to leave us a review, we really appreciate it.We are so glad to hear that you enjoyed your stay with us.Have a lovely day

10/10 優異

Courtney

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful location in a quieter area of Auckland that is perfect for those that want to take a pause. Rooms and resort looks to be having ongoing refreshments and upgrades. Lovely spot and can't wait to visit again in the future

10/10 優異

Sahar

家人同遊
讚好：整潔度、設施服務和住宿狀況
Stunning views from our villa and restaurant/main building. Spacious rooms with gigantic luxurious bathroom. Bathroom was relatively clean but shower screen had some soap scum on it. Otherwise fine. Restaurant had limited options but the food we ordered was delicious. Buffet breakfast was okay, limited options there too. We went to breakfast late so would've been good if we could have our eggs to order, instead of scrambled eggs and hash browns that had probably sat there most of the morning
於 2023 年 11 月住了 1 晚

10/10 優異

Rene

讚好：整潔度和住宿狀況
Perfect place
於 2023 年 11 月住了 2 晚
Rydges Formosa Reservations 於 2023年12月1日的回應
Hi there,Thank you kindly for taking the time to leave us a review. We are very happy to hear that you enjoyed your stay with us.Thanks again!

10/10 優異

Valmai

於 2023 年 11 月住了 1 晚
Rydges Formosa Reservations 於 2024年2月7日的回應
Hi there,Thank you for taking the time to leave us a review, we really appreciate it.We are so glad to hear that you enjoyed your stay with us.Have a lovely day

8/10 不錯

Charity

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect for our needs. Very accommodating staff. Could do with providing shower gels etc and a hair dryer!
於 2023 年 11 月住了 1 晚
Rydges Formosa Reservations 於 2023年12月1日的回應
Hi there,Thank you kindly for taking the time to leave us a review. We are very happy to hear that you enjoyed your stay with us. Thank you for your feedback, this is always greatly appreciated. Thanks again!

6/10 一般

Chris

讚好：職員與服務
Staff were friendly and helpful. Kent on front desk was great. Villa a bit old and tired, lacking some maintenance.
於 2023 年 11 月住了 1 晚
Rydges Formosa Reservations 於 2023年12月1日的回應
Hi there,Thank you kindly for taking the time to leave us a review. We are very happy to hear that you enjoyed your stay with us. Thank you for your feedback, this is always greatly appreciated. Thanks again!

10/10 優異

Ilana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the quiet and the stunning view
於 2023 年 11 月住了 1 晚
Rydges Formosa Reservations 於 2023年12月1日的回應
Hi there,Thank you kindly for taking the time to leave us a review. We are very happy to hear that you enjoyed your stay with us.Thanks again!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious
Rooms are spacious. Great stay if you're playing golf.
於 2023 年 11 月住了 2 晚
Rydges Formosa Reservations 於 2023年12月1日的回應
Hi there,Thank you kindly for taking the time to leave us a review. We are very happy to hear that you enjoyed your stay with us.Thanks again!

10/10 優異

Fotu

讚好：整潔度、職員與服務、設施服務和住宿狀況
It a very nice place and clean very comfortable I really enjoyed my stay in Rydges Formosa I hope i can stay there all the time excellent
於 2023 年 11 月住了 4 晚
Rydges Formosa Reservations 於 2023年11月13日的回應
Hi Fotu,Thank you for taking the time to leave us a review we really appreciate it. We are glad to hear that you enjoyed your stay with us.Thanks a lot!

10/10 優異

Zacharaiah

於 2023 年 10 月住了 4 晚
Rydges Formosa Reservations 於 2023年11月14日的回應
Hi there,Thank you kindly for leaving us a review, we really appreciate you taking the time to do this.Have a lovely day

10/10 優異

Jian

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 3 晚
Rydges Formosa Reservations 於 2023年10月24日的回應
Hi Jian,Thank you for taking the time to leave us such a lovely review, we really appreciate it.Have a lovely afternoon

10/10 優異

Antony

親子同遊
讚好：職員與服務和住宿狀況
Nice and quiet location, very spacious unit Great buffet breakfast
於 2023 年 10 月住了 1 晚
Rydges Formosa Reservations 於 2023年10月24日的回應
Hi Antony,Thank you kindly for taking the time to leave us such a lovely review, we really appreciate it.Have a lovely afternoon

8/10 不錯

Katrina

伴侶同遊
讚好：整潔度、職員與服務和設施服務
A great stay, beautiful grounds and a great breakfast. Villas could do with a renovation now and you need to safely remove the swallows from the Villa front doors they make a real mess and will be very protective when their babies are born so could be a safety concern when trying to get in to your villa.
於 2023 年 9 月住了 2 晚
Rydges Formosa Reservations 於 2023年9月21日的回應
Hi Katrina,Thank you kindly for taking the time to leave us a review, we really appreciate it. I am glad to hear that you enjoyed your stay with us. We have noted your feedback regarding the birds, and rest assured that this is something that we are looking into.Thanks again, and have a lovely day

6/10 一般

Paula

伴侶同遊
不滿：職員與服務
Hi Really disappointing stay! Property looks beautiful and well kept Our room was another story Family arrived at 10.30 at night/ kids crying on and off all night (paper thin walls is the issue as we know kids cry) their alarm went off continuously through the night too! Our alarm was set to go off at midnight from previous clients by this stage we were wide awake One mug only in the room for 2 people booked
於 2023 年 8 月住了 1 晚
Rydges Formosa Reservations 於 2023年8月31日的回應
Hi Paula,Thank you for taking the time to leave us a review. I am sorry to hear that your stay here wasn't as amazing as it should have been due to the surrounding noise. We appreciate the feedback, as this offers us suggestions for improvement.Thanks again, and have a lovely rest of your day.

6/10 一般

Farrah (Te Awamutu)

伴侶同遊
讚好：職員與服務
The room was spacious but desperately needing a refresh. Spa bath not spa and could pull out metal bits. Shower glass didn't look clean. Toilet glass door not fitting in properly so would clonk against the wall. Manhole in toilet area looked like it was starting to fall down. Air Con printed label instructions barely readable. Room was very cold on arrival. Patio furniture chairs were splayed out (pushed over) out on the grass on arrival.
於 2023 年 7 月住了 2 晚
Rydges Formosa Reservations 於 2023年8月3日的回應
Hi Farrah,Thank you for taking the time to leave us a review, we always appreciate the feedback.I will share your feedback with the relevant departments as areas for improvement.Thanks again

8/10 不錯

Paige

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful views and very peaceful, almost all of the staff were very friendly and helpful. Very easy to find your way around, very easy check in and check out breakfast was yummy too
Rydges Formosa Reservations 於 2023年8月1日的回應
Hi Paige,Thank you so much for your kind words! We really appreciate you taking the time to leave us a review. We are very glad to hear that you enjoyed your stay here.Have a lovely rest of your week :)

10/10 優異

Benjamin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Rydges Formosa Reservations 於 2023年8月3日的回應
Hi Benjamin,Thank you kindly for taking the time to leave us such a positive review, we really appreciate you making the effort. We are happy to hear that you enjoyed your stay with us, and hope we might welcome you back one day soon.Thanks a lot

10/10 優異

Nicola

於 2023 年 4 月住了 1 晚

4/10 欠佳

Della

伴侶同遊
讚好：職員與服務
不滿：整潔度
Nice big room with lovely view. Huge bathroom but the cleaning here needed more attention. Unfortunately we didn't get much sleep in the lovely comfy bed as we had noisy neighbours in the adjoining villa. We decided not to stay for a second night :(
於 2023 年 3 月住了 2 晚

10/10 優異

Roneel

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location
於 2023 年 4 月住了 1 晚

10/10 優異

Tamati (Auckland)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room ( room 5 ) was big and had great view of Mt Rangitoto. The bathroom big and spacious. The staff was friendly and helpful.
於 2023 年 3 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Always amazing out there
於 2023 年 2 月住了 1 晚

8/10 不錯

Helen

讚好：設施服務和住宿狀況
Beautuful setting. Great welcome. Poor service at breakfast. Didnt service room every day.
於 2023 年 2 月住了 5 晚

10/10 優異

Neill

於 2023 年 2 月住了 1 晚

8/10 不錯

Rex

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
stay was fine
於 2023 年 1 月住了 1 晚

8/10 不錯

Dora

於 2022 年 12 月住了 2 晚
Rydges Formosa Reservations 於 2023年11月13日的回應
Hi Dora,Thank you for taking the time to leave us a review, we really appreciate it.Have a lovely day

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚

8/10 不錯

Hans Rudolf

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Top Golf Course
Villas need updating
於 2022 年 12 月住了 3 晚

10/10 優異

Siminee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful location. Nice and quiet, the staff was friendly.

2/10 很差

Sandra

家人同遊, 伴侶同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Couldn't get into our room until after 4pm. Service was unhelpful and dudnt follow through with a curtousy call to say the room was finally ready after 4pm. Room was dirty and hair on bathroom floor, bath, an shower. Wow for what we paid ... you would have been better at a back packers.

4/10 欠佳

Willem

讚好：住宿狀況
不滿：整潔度和職員與服務

8/10 不錯

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 2 晚

2/10 很差

Tuteru

於 2022 年 10 月住了 1 晚
General Manager 於 2022年11月1日的回應
Kia ora Tuteru,Thank you for taking the time to rate us; we're really sorry to read that things didn't go well with your stay.It truly is a shame that you didn't actually raise any issues, or speak, with us directly while you were staying. It’s also very hard to know where to start in addressing your rating with no feedback to work with, that said, please do feel free to reach out to us directly and share you experience. This will allow us to learn where we went wrong, and ensure we focus on improvement.Again please accept our apologies for letting you, and ourselves, down. Kindest regardsMarcus

8/10 不錯

Shayron

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Lovely location, super size units, very comfortable
於 2022 年 8 月住了 1 晚
General Manager 於 2022年8月10日的回應
Kia ora Shayron, Thank you for your positive rating and nice comments. We're really pleased to read that you enjoyed our location, the large villas and that you found them to be comfortable. Kindest regards Marcus

8/10 不錯

Imelda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay. Property looks amazing with rooms updated. We’ll come back and recommend.
於 2022 年 7 月住了 10 晚
General Manager 於 2022年7月19日的回應
Kia ora Imelda, Thank you for your comments and positive rating. We're really pleased to see that you enjoyed your stay, and found the property to look amazing. We love reading when our valued guests comment that they'll return, thank you; we look forward to welcoming you back. Kindest regards Marcus

10/10 優異

Andrew

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would stay again and again and again superb
於 2022 年 7 月住了 1 晚
General Manager 於 2022年7月16日的回應
Kia ora Andrew, It’s lovely to see your strong rating and nice comments come through - thank you. We hope to see you stay again, we enjoy seeing our valued guests returning. Kindest regards Marcus

8/10 不錯

Caroline

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the views at Formosa and how spacious the rooms are.
於 2022 年 7 月住了 1 晚
General Manager 於 2022年7月14日的回應
Kia ora Carline, Thank you for your comments and rating. We're happy to see that you loved the views and spacious rooms here at Rydges Formosa. Kindest regards Marcus