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艾斯普奈德酒店的評價

4 out of 5
艾斯普奈德酒店
1 Victoria Road, Auckland

評價

8.2

很好

10 分評分，優異；447 則評價中有 192 則" "
8 分評分，不錯；447 則評價中有 167 則" "
6 分評分，一般；447 則評價中有 43 則" "
4 分評分，欠佳；447 則評價中有 25 則" "
2 分評分，很差；447 則評價中有 20 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.0/10 

設施服務

7.6/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

Dan Shang

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful scenic hotel
This is a historical hotel. It used to be a great and attractive hotel. Its scenic view is great However， the elevator is old and makes some noise. As a whole, compare to other hptel in auckland it does still deserve to book and live in this hotel at this price.
於 2023 年 11 月住了 3 晚
Esplanade Team 於 2023年11月18日的回應
Thank you so much for your concerns and lovely comments too. Being a historic place there are a few things that we had to consider but we really do value your comments

10/10 優異

HUILING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice breakfast
It was a great stay here, nice staff and fresh breakfast. :)
General Manager 於 2016年12月30日的回應
Great, many thanks for your feedback, we really appreciate it.

8/10 不錯

Paul

讚好：整潔度和職員與服務
It is a bit in need of a refurb, but everyone was pleasant to deal with. Room had a nice view of harbour
於 2024 年 5 月住了 2 晚
Esplanade Team 於 2024年5月19日的回應
Many thanks for this kind review, we appreciate the feedback and am pleased you enjoyed your stay.

10/10 優異

Valerie

Love this hotel - has old fashion charm
於 2024 年 5 月住了 1 晚
Esplanade Team 於 2024年5月9日的回應
Many thanks for this kind review, we appreciate the feedback and am pleased you enjoyed your stay.

4/10 欠佳

Aine

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very run-down property with uncomfortably hard beds and sporadic food and beverage service.
於 2024 年 3 月住了 2 晚
Esplanade Team 於 2024年4月29日的回應
We are sorry to have let you down. We value your comments and will work hard to make the experience better for travellers.Thank you!

6/10 一般

lia

多人同遊
不滿：整潔度
It’s a heritage building and has a lovely view
於 2024 年 4 月住了 1 晚
Esplanade Team 於 2024年4月29日的回應
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thanks!

8/10 不錯

Alan (Auckland)

讚好：職員與服務和住宿狀況
Its style
於 2024 年 4 月住了 1 晚
Esplanade Team 於 2024年4月30日的回應
Many thanks for this kind review, we appreciate the feedback and am pleased you enjoyed your stay.

8/10 不錯

Keneti

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful historical place in beautiful Devonport. Its age shows but room was clean staff friendly.
於 2024 年 4 月住了 1 晚
Esplanade Team 於 2024年4月14日的回應
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 優異

Stephanie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They were excellent with late arrival after a hold up on our end. Real milk would be heaps better.
於 2024 年 3 月住了 1 晚
Esplanade Team 於 2024年3月14日的回應
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

justin (Baltimore)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel has a spectacular location right by ferry terminal. The rooms were large and had high ceilings with water view. The reception closes at 8pm and we felt a bit lonely in the hotel. Able to swim right off the beach by hotel. Wonderful. Best local restaurants were French Cafe and Signal Hill. About 45 minutes to airport.
於 2024 年 2 月住了 1 晚
Esplanade Team 於 2024年3月4日的回應
•Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 優異

AKIKO

讚好：整潔度、職員與服務、設施服務和住宿狀況
海岸の岬にある綺麗な伝統のあるホテルで居心地が良かったです。オーシャンビューの乙女チックなお部屋は女性に人気が高そうで花柄の壁紙が可愛くて、気分が良かった。岬なので、180度、海岸で見晴らしが良く、ヨットが浮かんでいてロマンチックだった。フェリーの駅も目の前であり、近くの図書館もWiFiが使えて重宝しました。レストランも多く、大きなスーパーも近くにあり、とても便利で過ごしやすかった。世界の良いリゾートの一つに入れました。また、行きたい場所です。ありがとうございました。
於 2024 年 2 月住了 1 晚
Esplanade Team 於 2024年3月1日的回應
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

MEGAN

伴侶同遊
讚好：職員與服務
Great location and many period features. But, very dated in areas tho, including heavy white paint on light fittings, terrible cheap bathroom ware and v heavy windows that were only able to be propped open by tiny metal rods, one roll loo paper for entire stay...cheap flimsy duvet, bottles of water with labels ripped off them, springs in bed coming thru but at least comfortable...you get the picture, also fan no portable air con, for the price we paid ($300 for one night) surely you can afford to give us a portable aircon unit. The area outside bar downstairs that closed v early and seemed to have an identity crisis full of braying local boomers - area around it dirty and butts etc, made up for by terrific view and location. Room had the most lovely linen chairs tho, pair of binocular would have been nice touch, so overall - a real hit and miss affair. Perhaps also arrange something for on-street parking for guests, maybe rent a carpark somewhere after hours or suggest New World carpark etc, was cruise ship season and no parks anywhere, had to risk leaving it in a 120 min park.
於 2024 年 2 月住了 1 晚
Esplanade Team 於 2024年2月10日的回應
•We apologize for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travellers. Thank you

6/10 一般

anthony

讚好：整潔度
Well situated in a great village
於 2024 年 2 月住了 1 晚
Esplanade Team 於 2024年2月8日的回應
Thanks for your review. We would be more than happy to welcome again.

8/10 不錯

Brent

伴侶同遊
讚好：整潔度和職員與服務
Is a nice character old hotel, could do with some TLC and room service but a pleasant place to stay and was very convenient for our purpose.
於 2024 年 2 月住了 1 晚
Esplanade Team 於 2024年2月7日的回應
•Many thanks for this kind review, we appreciate the feedback and am pleased you enjoyed your stay.

10/10 優異

Susan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to explore Auckland
Great holiday. The Esplanade is perfectly placed to catch the ferry downtown and Devonport is lovely with interesting shops and great beaches.
於 2024 年 1 月住了 6 晚
Esplanade Team 於 2024年1月25日的回應
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

Heidi

伴侶同遊
不滿：住宿狀況
Average stay, room could do with a lot of r&m, old building with character. Clean enough but a lot of wear and tear. The location is excellent to get around
於 2024 年 1 月住了 2 晚
Esplanade Team 於 2024年1月25日的回應
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thanks!

10/10 優異

Veronica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
From Check-In to Check-out the staff where friendly and helpful.
於 2023 年 12 月住了 7 晚
Esplanade Team 於 2024年1月1日的回應
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thanks once again.Team Esplanade.

8/10 不錯

Paul

讚好：整潔度和職員與服務
The location is great - right near the water in Devonport. I got a free park right outside. While the room wasn’t fancy and wouldn’t be for everyone, it was actually pretty cool that its an older building and still has that character. The room was dark, quiet and the bed was comfortable. For the price (which was very reasonable), I was happy and would stay here again.
於 2023 年 12 月住了 1 晚
Esplanade Team 於 2023年12月14日的回應
Many thanks for your kind comments. We are glad that you had a wonderful stay. Will be more than happy to welcome you again!

10/10 優異

Angharad

讚好：整潔度、職員與服務和住宿狀況
Historic gem on the waterfront. Many thanks for the stay.
於 2023 年 12 月住了 1 晚
Esplanade Team 於 2023年12月11日的回應
Thanks for your kind words. We hope you had a wonderful stay and will be more than happy to welcome you again in the future!!

10/10 優異

Katie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and perfect spot
於 2023 年 11 月住了 1 晚
Esplanade Team 於 2023年11月30日的回應
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

Francesco

於 2023 年 11 月住了 5 晚
Esplanade 於 2023年11月23日的回應
Thank you so much for your great review.We are glad that you can recommend us.Thank you again.

10/10 優異

Deborah

讚好：整潔度、職員與服務和住宿狀況
Stunning views, close to transport, city, Waiheke, excellent beaches. Lovely cotton sheets, great food, bar and entertainment.
於 2023 年 10 月住了 3 晚
Esplanade Team 於 2023年11月10日的回應
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 優異

Wayne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well appointed and very well laid out
於 2023 年 10 月住了 1 晚
Esplanade Team 於 2023年10月23日的回應
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 優異

Ann

讚好：整潔度、職員與服務和客房舒適度
Comfortable stay
The hotel was convenient and comfortable, it was a little dated but functional. I did not use the restaurant however it was good to know that there was one on site. I was a little disappointed that the check-in lady did not give me correct information regarding the ferry sailings, but it didn't ruin the trip. I was surprised how quiet it was in the room.
於 2023 年 9 月住了 1 晚
Esplanade Team 於 2023年10月6日的回應
Thank you for the lovely comments. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. In regards to Ferry sailing info, it was a misinterpretation. We would never give you a info that we are not sure of. Due to weather & operational reasons the sailings schedule change frequently. So, We wanted you to double check with the fullers before planning your journey. As mentioned hopefully it wasn't ruined. We would love to have you back!

8/10 不錯

Alan

讚好：整潔度和住宿狀況
Excellent location close to Devo and the ferry. Nice vibe in the place.
於 2023 年 9 月住了 1 晚
Esplanade Team 於 2023年9月9日的回應
•Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!

10/10 優異

Linda

於 2023 年 8 月住了 1 晚
Esplanade Team 於 2023年9月25日的回應
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

6/10 一般

Glenn

讚好：整潔度
I thought great...let's stay at a pub north of Auckland. The villiage around the hotel is great. The room was ok for a night, but there is no atmosphere, no restaurant, no breakfast....it's sad, nice place but just was a bit dead
於 2023 年 8 月住了 1 晚
Esplanade Team 於 2023年8月25日的回應
We are sorry to have let you down. We value your comments and will work hard to make the experience better for travellers. Thank you!

10/10 優異

shane

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Esplanade Team 於 2023年8月18日的回應
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 優異

Beverley

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Handy to ferry and bus. Property old but kept in nice condition.
於 2023 年 5 月住了 2 晚
Esplanade Team 於 2023年5月30日的回應
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 優異

Chor Man Albert

於 2023 年 5 月住了 4 晚
Esplanade Team 於 2023年5月25日的回應
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

Bruce

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 7 晚
Esplanade Team 於 2023年6月16日的回應
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you!

8/10 不錯

Johnny

讚好：整潔度和職員與服務
Nice and handy to everything. Nice staff. Clean and tidy.
於 2023 年 5 月住了 1 晚
Esplanade Team 於 2023年5月22日的回應
We appreciate your positive feedback about our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.Thank you!

10/10 優異

Mike

商務旅客
讚好：整潔度、職員與服務和住宿狀況
A beautiful hotel with amazing view over the harbour and so convenient to everything. I loved this place.!!
於 2023 年 5 月住了 1 晚
Esplanade Team 於 2023年5月21日的回應
•Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

8/10 不錯

Paul

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property in excellent location
於 2023 年 5 月住了 1 晚
Esplanade Team 於 2023年5月11日的回應
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Thank you!

10/10 優異

Dave

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceptional service.
於 2023 年 4 月住了 2 晚
Esplanade Team 於 2023年5月1日的回應
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

8/10 不錯

Toni

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Team Esplanade 於 2023年4月19日的回應
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 優異

Christiane

於 2023 年 4 月住了 1 晚
Esplanade 於 2023年4月17日的回應
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 欠佳

Charles

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
The building and position is beautiful - the condition of the property is dilapidated and the bed belongs in the tip. Mattress old and bed base floppy. Also the linen was Kmart quality. We supposedly got an upgrade because they couldn't serve breakfast - heaven only knows what we were upgraded from. No parking - guests are expected to go and move their cars unless they pay public parking fees. Staff were friendly (especially bar staff) and position in Devonport really lovely.
於 2023 年 4 月住了 1 晚
Esplanade 於 2023年4月15日的回應
Dear Guest,We apologise for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travellers. Thank you!

10/10 優異

Molly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Massive room, lovely high ceilings. There had obviously been a water leak somewhere as there was a musty carpet smell going on. But that happens in amazing old buildings with so much heritage. Room was massive, shower pressure was fantastic. Staff were friendly.
於 2023 年 4 月住了 1 晚
Esplanade 於 2023年4月14日的回應
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

8/10 不錯

Glenda

家人同遊
讚好：整潔度、職員與服務和設施服務
Fabulous position with fab views
於 2023 年 4 月住了 1 晚
Dalip 於 2023年4月11日的回應
•We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.Team Esplanade

10/10 優異

Wayne

於 2023 年 3 月住了 1 晚
Esplanade Team 於 2023年3月27日的回應
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.Thank you!

8/10 不錯

Annette

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good location, and our room was nice and quiet.
於 2023 年 3 月住了 1 晚
Esplanade Team 於 2023年3月25日的回應
•Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

2/10 很差

TAE

於 2023 年 3 月住了 1 晚
Esplanade Team 於 2023年3月22日的回應
We are very sorry to hear that you didn't have a great experience in our hotel. We have taken your feedback on board and will strive to make improvements accordingly.Thank you!

10/10 優異

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect location. Quiet and picturesque.
於 2023 年 3 月住了 3 晚
Esplanade Team 於 2023年3月9日的回應
Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 優異

Heather

於 2023 年 2 月住了 2 晚
Esplanade Team 於 2023年3月3日的回應
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

8/10 不錯

Richard

伴侶同遊
讚好：整潔度和職員與服務
Historic
於 2023 年 2 月住了 1 晚
Esplanade Team 於 2023年2月28日的回應
We would like to take this opportunity to thank you for reviewing your recent stay. Would be more than happy to welcome you again.

6/10 一般

Peter

讚好：客房舒適度
It was a bit run down cobwebs and some damp patches. but worse of all there was no table to plug the kettle in so had to sit on floor then went on the hunt for the cups and found them in the tv cupboard
於 2023 年 2 月住了 1 晚
Esplanade Team 於 2023年2月28日的回應
We apologize for the dissatisfaction you experienced during your visit. We value your comments and will work hard to make it a good experience for all travelers. Thank you!

10/10 優異

Lilly

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 1 晚
Esplanade Team 於 2023年2月9日的回應
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Take care!

10/10 優異

Ashvat

商務旅客
讚好：職員與服務和設施服務
Very friendly staff and an excellent place to stay. If I have to visit Auckland, I will chose only this place
於 2023 年 1 月住了 1 晚
Esplanade Team 於 2023年2月2日的回應
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and are looking forward to having you again as a guest in our hotel.

10/10 優異

Adolfo

讚好：整潔度
於 2023 年 1 月住了 1 晚
Esplanade Team 於 2023年3月7日的回應
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!