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Mercure Avignon Centre Palais des Papes

4.0 star property
Travelers find themselves surrounded by Avignon's historic charm, where artistic expressions and attentive staff connections make every trip memorable

Choose dates to view prices

The Mercure Avignon Centre Palais des Papes, in the city's heart, offers a tranquil retreat. Guests can enjoy the on-site art gallery or browse nearby designer stores. Helpful staff provides multilingual assistance and luggage storage for a seamless stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is HK$1,192
HK$1,362 total
includes taxes & fees
24 May - 25 May
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About this property

Mercure Avignon Centre Palais des Papes

  • Upscale hotel near Palais des Papes
  • Located close to Place de l'Horloge and Avignon Cathedral, Mercure Avignon Centre Palais des Papes provides an art gallery on-site, designer shops on-site and dry cleaning/laundry services. In addition to a business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), a gift shop and a vending machine
    • Smoke-free property, luggage storage and a 24-hour front desk
    • A lift, bike tour information and laundry services
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 86 individually furnished rooms include comforts such as air conditioning, in addition to amenities such as free WiFi and safes.
  • Extra amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and baths or showers
    • 42-inch flat-screen TVs with premium channels
    • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
8.6 out of 10, Excellent, 801 reviews
The price is HK$812
HK$926 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Avignon Centre Palais des Papes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Avignon Centre Palais des Papes?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Avignon Centre Palais des Papes on 24 May 2026 start from HK$1,192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Avignon Centre Palais des Papes?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon Centre Palais des Papes?

Checkout is at noon.

Where is Mercure Avignon Centre Palais des Papes located?

Located in Avignon City Centre, this hotel is steps away from Place de l'Horloge, Palais des Papes and Avignon Cathedral. Musée du Petit Palais is 0.2 mi (0.3 km) away. Avignon Central Station is 12 minutes by foot and Villeneuve-les-Avignon Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

9.2

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 287 out of 722 reviews
Rating 8 - Good. 306 out of 722 reviews
Rating 6 - Okay. 82 out of 722 reviews
Rating 4 - Poor. 24 out of 722 reviews
Rating 2 - Terrible. 23 out of 722 reviews

Reviews

Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely situated hotel with a friendly and helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shuyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great location.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, Great Breakfast, Convenient location
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the front desk service staff were very friendly and helpful, and I appreciated the welcome fruit & muffin plate that was offered in my room!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location , easy walk to all the historical sites
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff! Would definitely stay there again!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reception staff were very helpful and friendly
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly property with excellent location.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Madelaine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and perfect for our pets.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great staff , friendly kind and welcoming. Very fast check in process. Great location
Stayed 1 night in Jun 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Good stay

The location is great, next to the Palais des Papes. However I was expecting something a little more upscale based on brand, location and price.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, but difficult to access

Breakfast was excellent. The location of the hotel was excellent too. But, it is necessary to inform the guests that it is not easy to bring the luggage to the hotel individually. in my case, police officers gladly helped me to drive to the hotel.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Avignon Very helpful staff Clean and very conveniently located
Stayed 1 night in May 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent stay

Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
It’s good place which I like it
Stayed 1 night in Sep 2024
Verified

8/10 Good

Yang

Liked: Cleanliness, staff & service
It's in an excellent location, right at the center of town. There are many restaurants right outside the hotel.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in four different hotels in France this summer, and this one was by far the best. Very spacious room and excellent breakfast. Literally right next to the Palais des Papes—talk about location!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the third Mercure property we have stayed at. They are are clean, modern, friendly places with excellent breakfast service.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

BONNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovation location location

Gteat location. Reception staff very helpful. Room very spacious, modern amenities with great view.
Stayed 2 nights in May 2024
Verified

8/10 Good

Amanda

Liked: Staff & service
Disliked: Cleanliness
Nice hotel overall. Some areas were very nice, some were dingy and needed updating. Staff was very friendly. Breakfast was good, typical European breakfast. Loved the mango juice. Some towels were stained.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avignon is dying. Not much restaurant But it’s located in between some sightseeing spots. Good to stay up to one to two nights only.
Stayed 3 nights in Mar 2025