2/10 很差
Renee W.
2024年5月12日
Terrible!!
First, I will start with a positive. The home was clean for the most part.
My spouse & I arrived later than expected due to flight cancellations, however, checking in was simple so that was nice.
We woke up the next morning having not been able to go to the store at 0200, and there was no coffee. I’ve stayed in many different home rentals and hotels and ALL of them at the very least have coffee and coffee fixings…. That is very simply away from home basics. I’ve never stayed at a VRBO that didn’t have at least those things.
This is a beach house, on the beach, in a beach community and there were no extra towels, no beach towels… why?? I would imagine that those could be accounted just as hand & bath towels. The whole point of renting a house it to have most of the amenities of home.
There was no WIFI as per the instructions on the various emails, so no TV, or even radio streaming.
I’d like to say that that was the worst of the experience however, the second day in the house my husband ran to the store, I heard the key pad on the door & door open not long after he had left & assumed that he was back, until I hear a strange man’s voice call out “hello” I say hello back in surprise & he announces “pest control” THIS MAN HAD ALREADY UNLOCKED THE DOOR AND ENTERED THE HOUSE!! I told him to leave and immediately got on the phone to VACASA, the attendant refused to transfer my call locally to speak to someone to address this. I’ve tried several times now to actually speak to VACAS
Renee W.
於 2024 年 5 月住了 3 晚