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"The room was beautiful. The staff was very welcoming and helpful. The public bath is very relaxing. The hotel provides samue (traditional Japanese unisex pants and top that can be worn to and from your room to the bath. They provide instructions in English for people who want to try it out, but don't know the public bath etiquette. There's a restaurant just down the street called Onari yoko-cho. The food is amazing! They have vegan options for ramen and sushi. The owners speak English fluently, one also speaks Spanish (and Japanese, of course!) Highly recommend voth this hotel and this restaurant. "

"Yes and very courteous."

"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."

"such a beautiful place"

"The hotel room was spotless and had a wonferful atmosphere. The bed was very comfortable and the shower was amazing."

"Staff polite and helpful. Room was clean. Lived our view. Food was good. Only wish they had more options. Didn’t need a fancy dinner each night. "

"We loved the luxurious feel of this hotel, yes its a little dated but it felt lovely. The location was amazing, the view was fantastic and the staff lovely. Free parking was available across the street, but you need to pull in at the front door for the concierge to give you a ticket and direct you to your parking bay. The bathroom felt the oldest of everything."

"Great hotel! Spacious and amazing location "

"Beautiful facility and location. Great staff. Wonderful hot springs. Many amenities. Very reasonable price. Fantastic breakfast and social hours."