At Playacanela, families enjoy relaxation and activity. Indulge in treatments at Senzia Spa & Wellness or try archery and mini golf. The property offers in-room WiFi, indoor/outdoor pools with a waterslide, and a peaceful rooftop terrace for unwinding after a day of fun.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
Hot tub
Spa
Pet-friendly
Free Wi-Fi
Restaurant
The current price is HK$1,580
HK$1,580
HK$1,738 total
includes taxes & fees
27 May - 28 May
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Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 32 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 15 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
Self-parking fee: EUR 15 per day
Pet fee: EUR 32 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the hot tub
Frequently asked questions
Does Playacanela Hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Playacanela Hotel?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Playacanela Hotel on 27 May 2026 start from HK$1,580, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Playacanela Hotel pet-friendly?
Yes, this hotel allows dogs with a maximum weight of up to 15 kg per pet. There's a fee of EUR 32 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Playacanela Hotel?
Self-parking is available for EUR 15 per day.
What time is check-in at Playacanela Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Playacanela Hotel?
Checkout is at noon.
Does Playacanela Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Playacanela Hotel?
Some rate plans available at this property are all-inclusive.
Where is Playacanela Hotel located?
This family-friendly Ayamonte hotel is located on the beach, within a 15-minute walk of Playa de Los Haraganes and Isla Canela Marina. Playa Alta and Playa Punta del Caimán are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Deseaba trasladar nuestro agradecimiento a Mary del departamento de recepción y la labor del equipo de animación.....Todos son excepcionales!!!
Gracias por hacernos pasar unos días maravillosos.....mis hijas han quedado encantadas y con ganas de repetir
Alberto
Stayed 3 nights in Jul 2023
Verified
6/10 Okay
Flávia
21 Jul 2023
Liked: Cleanliness, staff & service
Áreas comuns pouco confortáveis.
Restaurante com poucas opções de comida e estações de comida, ou seja, muita confusão para conseguir se servir. O hotel parece um centro comercial, com pouca área verde e exterior. Apesar de o atendimento ter sido excelente por parte do staff todo, da recepção ao pessoal da limpeza, achamos que não vale o investimento. Optamos por meia pensão e depois vimos que o melhor seria mesmo só pequeno-almoço e fazer as demais refeições na marina ou um lanche no bar da piscina.
La relación calidad/precio ha sido estupenda, un todo incluido de primeras marcas muy bueno (aunque se echan en falta cocteles sin recargo dentro del TI). La comida muy buena tanto en variedad como en sabor. La habitación para dos adultos y dos niños grande con dos camas.El único problema han sido los mosquitos que no permitían que salieras a la terraza de la habitación por la noche.
This is where the Spanish go on their holidays! Despite a series of issues, we had a very enjoyable (but hot) stay. The hotel and rooms were immaculate,a/c efficient, everything was very clean and attended to, the staff were very accommodating and attentive, even with our limited Spanish.The food was exceptional and a special mention should go the fish/meat/omelette/crepe grill staff who worked tirelessly to cook the freshest food - I would love a fish grill man at home! I have never known such an extensive, high quality all inclusive resort and I have travelled extensively.Breakfasts at peak time were best avoided as it was just sheer madness and I felt for the staff, but they were superb. Please leave them a tip before you go! And a special mention has to go to Moises on reception for upgrading us to the most marvelous sunset view accommodation and topped it off with a bottle of chilled fizz to enjoy on our huge terraces. Very much appreciated. Maybe next time our Spanish will be good enough to join in group activities and more entertainment. Very comfy beds - had some of the best sleep in ages. Amazed that such quality branded drinks are AI too. Thank you to everyone who made the English family welcome.