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Playacanela Hotel

4.0 star property
Travelers can soak up the sun by the pools or challenge companions to mini golf while enjoying easy access to spa treatments and buffet dining

Choose dates to view prices

At Playacanela, families enjoy relaxation and activity. Indulge in treatments at Senzia Spa & Wellness or try archery and mini golf. The property offers in-room WiFi, indoor/outdoor pools with a waterslide, and a peaceful rooftop terrace for unwinding after a day of fun.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is HK$1,580
HK$1,738 total
includes taxes & fees
27 May - 28 May
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Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 32 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Up to 15 kg per pet

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 32 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the hot tub

Frequently asked questions

Does Playacanela Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Playacanela Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Playacanela Hotel on 27 May 2026 start from HK$1,580, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playacanela Hotel pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 15 kg per pet. There's a fee of EUR 32 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Playacanela Hotel?

Self-parking is available for EUR 15 per day.

What time is check-in at Playacanela Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Playacanela Hotel?

Checkout is at noon.

Does Playacanela Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Playacanela Hotel?

Some rate plans available at this property are all-inclusive.

Where is Playacanela Hotel located?

This family-friendly Ayamonte hotel is located on the beach, within a 15-minute walk of Playa de Los Haraganes and Isla Canela Marina. Playa Alta and Playa Punta del Caimán are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

7.4

Location

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 6 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness

OLOR A TABACO

La habitación olia igual que un cenicero.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Deseaba trasladar nuestro agradecimiento a Mary del departamento de recepción y la labor del equipo de animación.....Todos son excepcionales!!! Gracias por hacernos pasar unos días maravillosos.....mis hijas han quedado encantadas y con ganas de repetir
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Flávia

Liked: Cleanliness, staff & service

Áreas comuns pouco confortáveis.

Restaurante com poucas opções de comida e estações de comida, ou seja, muita confusão para conseguir se servir. O hotel parece um centro comercial, com pouca área verde e exterior. Apesar de o atendimento ter sido excelente por parte do staff todo, da recepção ao pessoal da limpeza, achamos que não vale o investimento. Optamos por meia pensão e depois vimos que o melhor seria mesmo só pequeno-almoço e fazer as demais refeições na marina ou um lanche no bar da piscina.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice accommodations, very nice staff and excellent animation crew
Stayed 12 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
el trato del personal fue estupendo
Stayed 2 nights in Jun 2021
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bueno

La relación calidad/precio ha sido estupenda, un todo incluido de primeras marcas muy bueno (aunque se echan en falta cocteles sin recargo dentro del TI). La comida muy buena tanto en variedad como en sabor. La habitación para dos adultos y dos niños grande con dos camas.El único problema han sido los mosquitos que no permitían que salieras a la terraza de la habitación por la noche.
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location, superb quality and service :)

This is where the Spanish go on their holidays! Despite a series of issues, we had a very enjoyable (but hot) stay. The hotel and rooms were immaculate,a/c efficient, everything was very clean and attended to, the staff were very accommodating and attentive, even with our limited Spanish.The food was exceptional and a special mention should go the fish/meat/omelette/crepe grill staff who worked tirelessly to cook the freshest food - I would love a fish grill man at home! I have never known such an extensive, high quality all inclusive resort and I have travelled extensively.Breakfasts at peak time were best avoided as it was just sheer madness and I felt for the staff, but they were superb. Please leave them a tip before you go! And a special mention has to go to Moises on reception for upgrading us to the most marvelous sunset view accommodation and topped it off with a bottle of chilled fizz to enjoy on our huge terraces. Very much appreciated. Maybe next time our Spanish will be good enough to join in group activities and more entertainment. Very comfy beds - had some of the best sleep in ages. Amazed that such quality branded drinks are AI too. Thank you to everyone who made the English family welcome.
Verified

8/10 Good

Sebastian

Stayed 9 nights in Oct 2023
Verified

6/10 Okay

Miriam

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Stayed 12 nights in Aug 2023
Verified

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2021
Verified

2/10 Terrible

Verified traveller

Stayed 6 nights in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2019