Bac Giang Holidays

Room good location good but helpful friendly staff made it better especially Lily who made. the scrumptious breakfasts. Highly recommend this stay in the old quarter

Splendid hotel was FABULOUS !! Plenty of staff at the reception & very helpful in booking transport to All locations. Hotel is very clean & the Breakfast at the top of the hotel is very good with lots of choices. When I return to Hanoi I will use this hotel again ! Thank you James & sandy.

I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

Room was ready when we checked in and was wonderful. All the staff were very pleasant. Great location but not too crazy. Easy walk to the lake and all the action of the weekend market. Will definitely stay here again if we ever find ourself back in Hanoi.