Bac Giang Holidays

I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

The staff at the Shining Central Hotel & Spa are all extremely kind. They are very helpful and attentive. The hotel itself was extremely clean and well looked after. We used the spa service as well which was great. They make it feel like a home away from home!

Wonderful, wonderful, wonderful staff! Very clean accommodations. We stayed in the presidential suite and it was wonderful. The views were amazing and the location was perfect. Definitely a great value!