Bac Giang Holidays

I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi

Very clean & well located. The best is that the owner went above & beyond to help me.

The staff were very friendly, especially Jacob and the rest of the reception team. Very attentive and helpful throughout our stay. Breakfast was great and the room was of a high standard and very clean also.

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

The staff was fantastic, the breakfast delicious and the room was nice. If you're a light sleeper, this location is probably not for you though because of the busy nightlife and traffic around the hotel.