Bac Giang Holidays

I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi

Clean room. I like the vibe that it is hidden in an alley but the wife didn’t. Room was a little small and hot water was a little iffy at first. It’s close to the lake and lots of shops.

Room was ready when we checked in and was wonderful. All the staff were very pleasant. Great location but not too crazy. Easy walk to the lake and all the action of the weekend market. Will definitely stay here again if we ever find ourself back in Hanoi.

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

Todo en este hotel era impresionante. La habitación era luminosa, moderna y muy cómoda. El servicio al cliente fue rápido y atento. Me sentí como en casa.