外觀

碧瑤歐洲酒店的評價

3 out of 5
碧瑤歐洲酒店
123 Abanao Extension, Barangay Rizal Park, Baguio, Benguet

評價

6.4
10 分評分,優異;307 則評價中有 40 則" "
8 分評分,不錯;307 則評價中有 95 則" "
6 分評分,一般;307 則評價中有 84 則" "
4 分評分,欠佳;307 則評價中有 52 則" "
2 分評分,很差;307 則評價中有 36 則" "

6.6/10 

整潔度

7.2/10 

職員與服務

6.2/10 

設施服務

6.2/10 

住宿狀況

7.2/10 

環保程度

評價

8/10 不錯

YUNG-TAI

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體還可以
還可以接受。
於 2021 年 2 月住了 1 晚

6/10 一般

真實旅客

不滿:職員與服務和客房舒適度
just ok for a budget hotel
no window and the room is fair, breakfast is limited.

2/10 很差

wai ming (hong kong)

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
very bad
雙人床你兩張单人床拚在一起,沒有king size床,早餐太差,只有第一天有免費水供應

8/10 不錯

Vance (Taiwan , Taipei)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Eurotel Baguio
舒適 , 安全 , 方便 , 附近就有麥當勞 , 和超群 , 在Burnham Park Lake 附近 , 走路很方便 , 要到SM的話其實走路也可以到 , 搭Taxi的話應60元以內就可以到了 , 不過我住的那間沒有窗戶 , 所以建議check in 的時候詢問一下有沒有窗戶 , 會比較好喔

10/10 優異

Manuel (SAN JOSE)

Nonr
於 2024 年 3 月住了 2 晚

6/10 一般

ronald allan

伴侶同遊
不滿:設施服務和住宿狀況
Not walking friendly. Even if you have your own car, the parking space is very limited. The room is very small, showing its age and screaming badly for renovation.
於 2024 年 2 月住了 2 晚
george 於 2024年2月19日的回應
Dear Mr. Ronald Allan, Thank you for your candid feedback. I am very sorry to hear that your stay at Eurotel Baguio was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you.Sincerely,George LasHotel Manager

10/10 優異

LAURENCE KENNETH

親子同遊
讚好:整潔度、職員與服務和住宿狀況
nice staff, very helpful.
於 2023 年 12 月住了 1 晚
george 於 2023年12月29日的回應
Dear Mr. Laurence Kenneth,I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.Thank you.George LasHotel Manager

8/10 不錯

Mario

讚好:整潔度和職員與服務
於 2023 年 12 月住了 2 晚
george 於 2023年12月15日的回應
Dear Mr. Mario,I am so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.Thank you.George LasHotel Manager

6/10 一般

Estrellita

伴侶同遊
讚好:職員與服務和設施服務
Average surroundings view
於 2023 年 11 月住了 4 晚
george 於 2023年12月11日的回應
Dear Ms. Estrellita, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been dealt with accordingly. We do hope you give us another chance as we will definitely improve our services.Sincerely,George LasHotel Manager

10/10 優異

Victor

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 7 晚
george 於 2023年12月11日的回應
Dear Mr. Victor, Thank you for taking the time to give us your feedback about your stay at Eurotel Baguio. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the area.Best Regards,George LasHotel Manager

4/10 欠佳

Roberto

於 2023 年 11 月住了 2 晚
george 於 2023年12月15日的回應
Dear Mr. Roberto, Thank you for your candid feedback. I am very sorry to hear that your stay at Eurotel Baguio was not up to par. We do hope you give us another chance to make it up to you.Sincerely,George LasHotel Manager

10/10 優異

Freddy

伴侶同遊
讚好:職員與服務
I find Eurotel seems to be understaffed.. thus cleanliness may be compromised in some ways Shout out to ms. Nicole.. the lone incharge of breakfast buffet... She orks diligently and with a smile
於 2023 年 11 月住了 2 晚

2/10 很差

Joseph

家人同遊
不滿:整潔度和住宿狀況
Food is good but my room has window. I did not sleep there but moved to another accommodation-
於 2023 年 9 月住了 3 晚
HM 於 2023年10月4日的回應
Hi Joseph,Thank you for taking the time to share your feedback with us. We greatly appreciate your comments, and we're delighted to hear that you enjoyed our food. However, we are truly sorry to learn about the issue you experienced with your room during your stay.We apologize for the inconvenience you faced due to the absence of a window in your room. Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we were not able to meet your expectations in this regard. We value your business and would like to make it up to you on your next visit. Once again, we appreciate your feedback and your patronage. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience in the future.Warm regards,Hotel Manager

6/10 一般

Chierelyn

多人同遊
不滿:職員與服務和住宿狀況
Some parts of the bathroom aren’t well-maintained. Rooms aren’t noise-proofed, we can hear the cars outside, the other rooms and the hallway. It’s kinda hard to sleep. There were 3 of us but the toiletries provided is just for 2 guests. The room service isn’t proactive we had to ask for it. Sometimes, even if we asked… they still dont come to pick up the plates. Staff service’s is meh like for example wrong order delivered, 1 of us asked for coffee and were given tea, we were done eating when the coffee was delivered. they dont give out free water bottles each day btw, it’s just the first day. Even after room service no new toiletries refill. These are comparisons from my exp w/ other 3 star hotels.
於 2023 年 9 月住了 4 晚
HM 於 2023年9月23日的回應
Dear Ms. Chierelyn, Thank you for sharing your feedback about your recent stay with us. We appreciate your honesty, as it helps us identify areas for improvement and enhance the experience for our guests.We sincerely apologize for the issues you encountered during your stay. Your comments regarding the bathroom maintenance, noise levels, limited toiletries, room service, and staff service have been noted, and we are taking them seriously.Bathroom Maintenance: We will immediately address the concerns with bathroom maintenance to ensure that all aspects of our rooms are well-maintained and in excellent condition.Noise Levels: We understand the importance of a peaceful night's sleep, and we will explore ways to improve the soundproofing of our rooms to minimize disturbances from outside and neighboring rooms.Toiletries and Room Service: We apologize for any inconvenience you experienced with the limited toiletries and room service. We will review our procedures to ensure that our guests receive the appropriate amenities and that our room service is more proactive in the future.Staff Service: We are disappointed to hear that our staff service fell short of your expectations. This is certainly not the level of service we aim to provide, and we will provide additional training and guidance to our team members to ensure such mistakes are avoided in the future.Complimentary Water Bottles: We will review our policies regarding the provision of complimentary water bottles to ensure that it aligns with the expectations of our guests.We appreciate your feedback and comparisons with other 3-star hotels. Your input serves as a valuable guide for us to make necessary improvements and offer a better guest experience.If you choose to stay with us again, please feel free to reach out to us directly, and we will do our best to ensure a more pleasant and trouble-free stay.Thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,Hotel Manager

10/10 優異

CATHERINE

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
The Hotel Manager 於 2023年8月2日的回應
Dear Ms. Catherine'Thank you for staying with us here at Eurotel Baguio. Thank you for giving us excellent rating during your stay. We are glad that you enjoyed your stay here. Again, thank you and hoping to welcome you again here on your next visit in the area.Best Regards'

8/10 不錯

LAWRENCE

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
The Hotel Manager 於 2023年7月19日的回應
Dear Sir Lawrence'Thank you for staying with us here at Eurotel Baguio. Thank you for giving us very good ratings during your stay. We would like to apologize to any inconvenience that you may have for us to have the perfect ratings. Rest assured that we will continue to improve our service and we are hoping to welcome you again here on your next visit in the area.Best Regards'

8/10 不錯

Luis

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
The Hotel Manager 於 2023年6月29日的回應
Dear Sir Luis'Thank you for staying with us here at Eurotel Baguio. Thank you for giving us very good ratings. We are glad that you enjoyed your stay here. Hoping to welcome you again here on your next visit in the area.Best Regards'

10/10 優異

Eric

伴侶同遊
讚好:職員與服務和住宿狀況
Everything was great even the free breakfast was great onlything is need tk be early or they run out but still worth the stay
於 2023 年 6 月住了 2 晚
The Hotel Manager 於 2023年6月9日的回應
Dear S' Eric'It’s great to hear that you enjoyed your stay at the hotel and that the breakfast was great. However, it seems that the breakfast items run out quickly if you’re not there early enough. We appreciate your feedback and will take it into consideration to improve our services. Thank you for choosing our hotel and we hope to see you again soon! Best Regards'

8/10 不錯

Lorelie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly staff and fair enough for the price.
於 2023 年 6 月住了 2 晚
Hotel Manager 於 2023年6月6日的回應
Dear Ms. Lorelle'Thank you for staying with us here at Eurotel Baguio. Thank you for taking time to let us know your experience and for giving us very good ratings during your stay. We are glad that you enjoyed your stay with our friendly staff and value for money. Will surely continue to improve our service for all our guest. Again, thank you and hoping to welcome you again here on your next visit in the area.Best Regards' The Hotel Manager

8/10 不錯

Mark Edel

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Hotel Manager 於 2023年5月31日的回應
Dear Sir Mark'Thank you for staying with us here at Eurotel Baguio. Thank you for giving us very good ratings during your stay. Again, thank you and hoping to welcome you again here on your next visit in the area.Best Regards'

6/10 一般

真實旅客

Average. Specific concern on (1) no dial tone of phone. From 5th floor going to ground floor to order. Was advised to use the hotel mobile phone number instead. (2) TV cannot turn-on and service guy turned it on not using the remote. Cannot turn off afterwards, left a white screen that we need to cover the tv with a shawl as it is too bright for our comfort to sleep. Liked the buffet breakfast although the menu have not much variety but it is acceptable for us.
於 2023 年 4 月住了 3 晚
The Hotel Manager 於 2023年6月8日的回應
Dear Mam / Sir'Thank you for staying with us here at Eurotel. Thank you for taking time to let us know your experience during your stay. We would like to apologize for the inconvenience that you experienced during your stay. Rest assured that we will look it into and improvements will be made. Again, thank you and hoping to welcome you again here on your next visit in the area.Best Regards'

10/10 優異

Jeffery

於 2023 年 3 月住了 3 晚
Hotel Manager 於 2023年5月31日的回應
Dear Sir Jeffery'Thank you for staying with us here at Eurotel Baguio. Thank you for giving us excellent ratings during your stay. We are glad that you enjoyed your stay here and hoping to welcome you again on your next visit in the area.Best Regards'

4/10 欠佳

Annabelle

讚好:職員與服務
不滿:設施服務和住宿狀況
於 2023 年 3 月住了 1 晚

2/10 很差

Roy (Calgary)

親子同遊
讚好:職員與服務
不滿:整潔度和設施服務
Nc
於 2023 年 3 月住了 4 晚

8/10 不錯

Leif

於 2023 年 3 月住了 1 晚
Belen 於 2023年3月28日的回應
Dear Mr./Ms. Leif,Thank you and we truly appreciate your feedback. We are glad that you enjoyed your stay with us. Rest assured the excellent service of Eurotel Baguio will continue to all our guests. We look forward to your next stay with us again.Best Regards,BelenHotel Manager

4/10 欠佳

Virginia

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Lousy hotel
The sheets looked dirty. The cleanliness ie below standard. No thick blanket. They will provide for 75 pesos more
於 2023 年 2 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Just saying
AC WAS NOT IN GOOD CONDITION.. ON AND OFF, WE CHECK THE TIMER AND WALA NMN.. THEN S CR ung handle ng door nhuhulog buti d natamaan ung mirror kungdi charge nyo s amin.. I booked for twin bed pero binigay queen bed..
於 2022 年 8 月住了 1 晚

10/10 優異

Janice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 11 晚

6/10 一般

Steven

多人同遊
讚好:職員與服務
不滿:整潔度和客房舒適度
Under renovation
The hotel is under renovation, and the rooms definitely need it. Especially the bathrooms. The front desk staff was very helpfully, but i wouldn't stay here until the renovations are completed.
於 2022 年 5 月住了 3 晚

10/10 優異

Belieflor

於 2022 年 5 月住了 4 晚

8/10 不錯

Svein Ove YNWA

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Worst bed EVER.... But Baguio is worth it
於 2022 年 4 月住了 3 晚

4/10 欠佳

Carsten

讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
Not a pleasant stay
Mold on the wall next to the bed. Mold around the bath tub. No ice available. Kitchen closed at 5 pm. No noise reduction, had the “pleasure” listening to our neighbors conversation. We have stayed at other Eurotel, but one you should not book!
Mold around the edge
Mold on the wall
於 2022 年 4 月住了 5 晚

8/10 不錯

Rey

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚

2/10 很差

santie

於 2022 年 3 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
December Peak Season during the Pandemic
The staff were very friendly and helpful. The rooms were clean and spacious. The place is already accessible to multiple restaurants and walking distance to the baguio market, night market and burnham park. The experience was really great. The only was that the bidet in my parent's room wasn't working okay had low water pressure. I also requested for a connecting room but I guess the place was overly booked since it was peak season. We were not able to use the safe since the wires were disconnected. All in all, we really enjoyed our stay. We are definitely coming back.
於 2021 年 12 月住了 2 晚

8/10 不錯

Liwanag

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good!
於 2020 年 3 月住了 6 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿:整潔度
Property needs maintenance , wifi poor in some areas , but the staff upgraded us
於 2020 年 2 月住了 1 晚

8/10 不錯

Michael

於 2020 年 2 月住了 1 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿:住宿狀況
I’ve been here before and I was a little happy about it but when I came back this time, I was disappointed with my room, sheets were dirty and feeling itchy. The toilet bowl was noisy because of the continuous flush.
於 2020 年 2 月住了 2 晚

6/10 一般

真實旅客

多人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
宿泊した部屋にはブランケットがなくフロントへ尋ねたところ忘れていたようでした。 アメニティーは必要最小限のものです。 石鹸は小さく、ストアと購入していた方が吉。 スタッフはいつも明るく笑顔でとてもよい対応でした。 食事はBuffetスタイルでおいしかったです。 HOTELの場所はセンターホールにとても近く、ジプニー乗り場からも近いです。 2月は徒歩3分のところにある大きな公園でフラワーパークがある予定でしたが新型コロナウイルスのおかげで中止になっていました。 とても残念です。
於 2020 年 2 月住了 3 晚

8/10 不錯

Vicky (Manila)

商務旅客
讚好:職員與服務
Very attentive staff but the food offerings at the breakfast buffet was awful ! The Head Chef needs to examine his head or best be fired for total lack of taste and imagination!
於 2020 年 2 月住了 4 晚

4/10 欠佳

真實旅客

伴侶同遊
讚好:職員與服務
不滿:整潔度和設施服務
Room was Dirty. Wardrobe dirty. Bathroom in poor condition.
於 2020 年 1 月住了 1 晚

6/10 一般

Luzilly

多人同遊
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Service was okay but room condition was old and dirty
於 2020 年 1 月住了 2 晚

4/10 欠佳

真實旅客

讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Good location. The staff were great so was the lobby and eating area. My room was terribly appointed, There was only one outlet, the toilet do not flush, the toilet paper dispenser was not strategically located, the sink was not attached to the wall and ready to drop and the room was never remade up. The safe was not working.
於 2020 年 1 月住了 3 晚

8/10 不錯

Pines (Negros Occ, Philippines)

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is perfect within walking distance to eateries, burnham park, attractions, grocery and session road. Staff is excellent and go out of their way to ensure a comfortable stay. The hotel needs renovation inside the rooms, paint is peeling, aircons need cleaning, exhaust fans dont work, musty, damp odour.
於 2020 年 1 月住了 4 晚

8/10 不錯

真實旅客

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
The place is good considering the price. Staff are very accommodating and responsive to our concerns. The free breakfast buffet is also very sulit. I think this would be our go to place whenever we'll visit baguio again.
於 2020 年 1 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和設施服務
於 2020 年 1 月住了 6 晚

6/10 一般

真實旅客

讚好:職員與服務
不滿:設施服務和住宿狀況
於 2020 年 1 月住了 3 晚

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 6 晚

6/10 一般

HERMANO (AUCKLAND NZ)

商務旅客
不滿:住宿狀況
what I didn’t like is the Room Is so old , all the things in there were so old and worn out , phone is not working, TV has no channel and blurred, mirrors were so old lots of opacities, wall paint were so dirty and not a sound proof room
於 2019 年 12 月住了 4 晚