Not so good. I need to be watchful next time. I thought I was booking with the convention center. Likewise, check in was devastating I almost thought I was not able to book for 2 rooms but I was charged for 2. It skipped my mind that I booked the other under a friend's name. I can't access the confirmation and the front desk staff are not helpful. They insist on seeing the confirmation but their WiFi signal is not good. I just thought I gave the details of my card n they could verify, anyway I used the same card for both booking. I was the one who even suggested can try looking for booking under my companion thus I gave the name one by one. Poor data management. They are very uncorteous (the front desk staff). Worse, the housekeeping staff insisted that there was a remote control for TV when we asked for it as soon as we entered the room, but there was really none. Comforter similar to another is not available in the other. The reason, they ran out of it. Horrible...