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弗朗明哥 SPA 大酒店的評價

5 out of 5
弗朗明哥 SPA 大酒店
Albena, Albena

評價

8.0

很好

10 分評分，優異；28 則評價中有 12 則" "
8 分評分，不錯；28 則評價中有 8 則" "
6 分評分，一般；28 則評價中有 4 則" "
4 分評分，欠佳；28 則評價中有 2 則" "
2 分評分，很差；28 則評價中有 2 則" "

7.8/10 

整潔度

7.8/10 

職員與服務

6.0/10 

設施服務

7.8/10 

住宿狀況

評價

10/10 優異

Ludwig

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚

10/10 優異

Kameliya

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect weekend family stay
We were upgrated to a even higger class hotel in Albena, due to Covid situation. Overally - exellent experience!
於 2020 年 7 月住了 2 晚

10/10 優異

Jean-Philippe

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 2 晚

4/10 欠佳

Chris (Chicago)

家人同遊, 多人同遊
不滿：設施服務
This is an expensive hotel and it is sad to see/have the feeling that taking your money is the priority instead of offering a service deserving good pay. I've paid for three people but got only two umbrellas at the beach. Absurd, extremely annoying, I think even dangerous, they offer no water at the prepaid, quite expensive, dinner. Except, of course, if you pay extra for it at a rate that can be three times what you pay at a restaurant on the beach.
於 2019 年 8 月住了 8 晚

8/10 不錯

真實旅客

家人同遊, 多人同遊
讚好：職員與服務、設施服務和住宿狀況
I like the view from the room balcony. The room is big enough for three persons, and durring the night there were no noises to disturb. Cons: ventilation fan for bathroom was out of order The parking was 20 BGN/day double as the previous year At the dinner the water should be paid separately althought we had haf board.
於 2019 年 8 月住了 7 晚

10/10 優異

PAVEL

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 4 晚

6/10 一般

真實旅客

於 2019 年 8 月住了 7 晚

8/10 不錯

Elena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Мы были в этом отеле второй раз, в Албене - наверное, в 14-й. Все было привычно хорошо. И существенный плюс - WiFi отлично работал в номере, а не только у рецепции, как раньше. Единственные проблемы создавал один из сотрудников пляжа (это отдельная структура, не относящаяся к отелю) В этом году объявили борьбу резервированию зонтиков- шезлонгов, ок, хорошо. Но в итоге наши вещи на пляже были депортированы во время нашей утренней пробежки по линии прибоя. И это были не просто полотенца, брошенные на шезлонг, но и одежда, обувь, сумка с вещами. Нас не было 20 мин, в Албене очень многие бегают на пляже, но никогда ранее за 14(!) лет не было ничего подобного.
於 2019 年 7 月住了 13 晚

4/10 欠佳

真實旅客

親子同遊
不滿：整潔度和職員與服務
Hotel staff were unhelpful and generally unconcerned that my wife and I got food poisoning during our stay - we spent most of the holiday in hospital or in bed. The room was not clean and when it asked for it to be cleaned it always felt like they were going out of their way to oblige. The noise every evening from the hotel bar was unbearable - we didn’t sleep until it calmed down around midnight every evening. Overall, very disappointed with our stay. Definitely not a 5 star hotel.
於 2019 年 7 月住了 7 晚

8/10 不錯

Odd Rune

讚好：職員與服務、住宿狀況和客房舒適度
Høy standard, flott hotell.
Høy standard, litt treghet med å bytte pærer som var gått på badet. Generelt hyggelig betjening. God mat.
於 2019 年 6 月住了 7 晚

2/10 很差

Iva

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very disappointed
5 stars hotel on the level of 3 stars... Lack of any amusements, bad service, impolite, not informed staff.... very disappointing. The hotel was crowded. The facilities were not to be used from the guests of the hotel, only for private parties and functions ... the beach was too far, the rooms not very clean.... I will never go back there
於 2019 年 6 月住了 3 晚

8/10 不錯

Stoica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
fair price
於 2019 年 4 月住了 4 晚

8/10 不錯

Ty (London GB)

伴侶同遊, 多人同遊
讚好：職員與服務和設施服務
Most staff are friendly and helpful. A few are not and worryingly despise foreigners. My partner is Bulgarian - they didn't realise she was and so heard some shocking comments coming from waiters discussing other non-Bulgarian guests. Too graphic to repeat here. But luckily isolated to a couple of instances at the foyer bar. Rooms are fine, a bit dated decor but clean and functional. Try not to be too picky.. this is good quality Bulgarian standard, but will not directly compare to Western 4 or 5 Star standards. It will be around 3 Star if viewed through that prism. Location fantastic, hotel amenities good, things like the Spa are hugely overpriced by Bulgarian standards - 40-50 Euros for a 60min massage is what we pay in big cities in Western Europe. Just be prepared. At time of writing there's a huge construction site opposite and noise starts around 7am. If your visit is later in 2019 then maybe finished by then.
於 2019 年 4 月住了 4 晚

6/10 一般

traveler

讚好：整潔度和客房舒適度
不滿：住宿狀況
Fint, men fått smake tidens tann
Likte å vere der! Trivelege folk, men ganske lite på stell Stort pluss for at dei tok meg imot natta før planlagt, utan dikkedarier og utan ekstra betaling
於 2018 年 9 月住了 2 晚
Desislava Dobreva Sales Manager 於 2018年10月8日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

ELG (Nürnberg)

讚好：職員與服務
不滿：整潔度和客房舒適度
An sich ein hübsches Hotel...
Wir hatten erstmal ein tolles Zimmer, groß, mit schönem Balkon, bequemes Bett. Bei der Sauberkeit durfte man da aber schon nicht genauer hinsehen. Wir haben aus privaten Gründen noch einen Tag verlängert und mussten in ein anderes Zimmer umziehen. Dies war weder sauber noch 5* Standard. Das Frühstück war sehr gut. Die Auswahl reichlich. Der Pool war leider eiskalt.
於 2018 年 9 月住了 2 晚
Desislava Dobreva Sales Manager 於 2018年10月8日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Eric (Chicago, IL)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious and luxurious rooms that are aging gracefully. Great buffet for breakfast and dinner. Pools are awesome with 5 min walk to the hotel beach.
於 2018 年 8 月住了 5 晚
Desislava Dobreva Sales Manager 於 2018年10月8日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 2 晚
Desislava Dobreva Sales Manager 於 2018年10月8日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
Very nice hotel near the beach. Exceptional food. Great staff.
於 2018 年 8 月住了 3 晚
Desislava Dobreva Sales Manager 於 2018年10月8日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Vladimir

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bohuzel mne neubytovali i pres mou reservaci musel jsem zcelou rodinou do jineho hotelu
於 2018 年 8 月住了 4 晚
Desislava Dobreva Sales Manager 於 2018年10月8日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel! Very good stuff, delicious food!Was fantastic holiday. Will come back!
於 2018 年 7 月住了 8 晚

10/10 優異

Peter (Sweden)

讚好：整潔度、住宿狀況和客房舒適度
Fint hotell i bra läge
Här bor man nära gågatan och inte långt från hotellets privata strand.
於 2018 年 7 月住了 2 晚

8/10 不錯

C (Germany)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Schönes Hotel, aber...
Wir kennen das Hotel seit Jahren und stellen einen schlechteren Service fest: Personal im Restaurant ist zu Stoßzeiten heillos überfordert und spricht z.T. weder Deutsch noch Englisch (habe Schälchen für das Marmeladenbuffet nachbestellt und nach längerem Warten ein Körbchen mit Teelöffeln bekommen...); während der üblichen Essenszeiten für Kinder steht man gerne mal länger Schlange; geht man später am Abend zum Essen, kann schon mal das Highlight des Abends aus sein (in unserem Fall um 20 Uhr). Die Extras an den Poolanlagen waren nicht in Betrieb. Die Kinderbetreuung ist wirklich miserabel und macht nur kleine Kinder glücklich. Dafür ist das Personal sehr freundlich und hilfsbereit. Der anfangs unvollständige Zimmerservice wurde nach einer Beschwerde sofort verbessert. Auch ist die Lage des Hotels sehr gut.
於 2017 年 7 月住了 7 晚

10/10 優異

Razvan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best stay in Albena
Very nice stay, second time there, nice room on 8th floor, excellent dinner and nice amenities. definitely, the best stay in Albena.
於 2017 年 6 月住了 2 晚

8/10 不錯

Svetlana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was very nice stay there. The only advice is to have more see food for dinner because it is hotel on the see side!

10/10 優異

Christopher (Dallas)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice spot, good value!
Great spot to stay for families. It's a separate resort, like many others in Bulgaria. I'd recommend it for families, and we had a good time!

8/10 不錯

真實旅客

Team.
Joukkueen kanssa.