接待處

阿維尼達皇宮酒店的評價

4 out of 5
阿維尼達皇宮酒店
Gran Via de les Corts Catalanes, 605, Barcelona

評價

9.0

卓越

10 分評分,優異;1003 則評價中有 632 則" "
8 分評分,不錯;1003 則評價中有 281 則" "
6 分評分,一般;1003 則評價中有 58 則" "
4 分評分,欠佳;1003 則評價中有 20 則" "
2 分評分,很差;1003 則評價中有 12 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Ka Wing

於 2023 年 11 月住了 2 晚
Begoña de Beascoa 於 2023年12月9日的回應
Dear Ka Wing,Thanks for your feed back and your evaluation.We look forward to seeing you again very soon !Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

SHU CHUAN

於 2023 年 8 月住了 3 晚
Begoña de Beascoa 於 2023年9月14日的回應
Dear Shu Chuan,Thanks fore your evaluation !We are happy you enjoyed Barcelona living with us.Please let me know next time you visit the city; I would be glad to meet you personally.Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

renchang

於 2022 年 2 月住了 3 晚
Ana Quality Ambassador 於 2022年2月28日的回應
Dear Guest, We would like to thank you for taking your time rating your stay. Looking forward to welcome you soon. Kind regards, Ana Tomás Quality Ambassador

10/10 優異

yuen fung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地点十分方便,附近便有地鉄站,至於購物方面,可以在名店林立的感恩大道。酒店亦近加泰隆尼亞广場(方便現金退税中心)。
於 2019 年 11 月住了 8 晚
Quality Ambassador 於 2019年12月16日的回應
Dear Guest, Thank you for taking your time to leave your review. We are glad to read that your experience with us was successful and that you enjoyed our Hotel. We look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

10/10 優異

SUET

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地点優,房間整潔,配套完善,職員親善有禮
於 2019 年 7 月住了 4 晚
Ana Tomás - Quality Ambassador 於 2019年8月6日的回應
Dear Guest, We are delighted to read your comment about our Hotel. We would like to thank you for taking your time to leave a review. Looking forward to welcome you soon. Kind regards, Ana Tomás Quality Ambassador

10/10 優異

Wai Yang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean room and very good services
The hotel is located near Passeig de Gracia station. It's very convenient for us to go shopping and go to other sightseeing spots. The hotel room is big and very clean, wifi signal was good. We enjoyed the hotel breakfast. We will choose this hotel again in the future.
於 2019 年 7 月住了 5 晚
Ana Tomás - Guest Relations 於 2019年7月16日的回應
Dear Mr. Yang, We are delight to see your comment about our Hotel. We would like to thank you for taking your time leaving a review. Looking forward to welcome you soon. Kind regards, Ana Tomás Quality Ambassador

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great hotel with nice staff. If more choices for breakfast, that would be great.
於 2019 年 6 月住了 5 晚
Ana Tomás - Guest Relations 於 2019年7月8日的回應
Dear Guest, Thank you for taking your time to give us your feedback. We are glad to read that your experience with us was successful and that you enjoyed our Hotel. We take good note of your suggestion about the breakfast variety. We look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice location and helpful staff. Highly recommended!!
於 2019 年 5 月住了 3 晚
Ana Tomás - Guest Relations 於 2019年6月7日的回應
Dear Guest, Thank you for taking your time to give us your opinion. We are glad to read that your experience with us was successful and that you enjoyed our Hotel. We look forward to welcome you in the near future. Kind regards, Ana Tomás Quality Ambassador

10/10 優異

wenyu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very nice hotel with great locations.
於 2019 年 5 月住了 4 晚
Ana Tomás - Guest Relations 於 2019年5月30日的回應
Dear Wenyu, We would like to thank you for taking your time leaving a review. Looking forward to welcome you soon. Kind regards, Ana Tomás Quality Ambassador

8/10 不錯

Wang

讚好:職員與服務
Location is good , room temperature is not good
Location is good where is near by the train & MRT station. And the room is big, but the air conditioner system is bad, the room we stayed was tooooooo WARM, and we couldn’t change the temperature ourselves !
於 2019 年 2 月住了 4 晚
Ana Tomás - Guest Relations 於 2019年2月14日的回應
Dear Mr. Wang, Thank you very much for taking your time to give us your feedback. Concerning your air system comment, we take good note in order to take measures and the appropriate actions to improve our service as soon as possible. Do not hesitate to contact us next time you travel to Barcelona. Best regards, Ana Tomás Quality Ambassador

8/10 不錯

miguel (Wellington)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Location
於 2024 年 4 月住了 7 晚
Ari Antolín 於 2024年5月1日的回應
Dear Miguel,Thank you for your feedback! It was a true pleasure to host you, and we look forward to welcoming you back in the near future.Best regards,Ari AntolínGuest Relations

10/10 優異

Wayne (Victoria)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was very well maintained. It felt elevated in status. The check in staff were amazing. And the breakfast was first rate.
於 2024 年 4 月住了 3 晚
Ari Antolín 於 2024年4月26日的回應
Dear Wayne,Thank you for sharing your experience with us. It was a pleasure to host you, and we look forward to welcoming you back in the near future.Best regards,Ari AntolínGuest Relations

4/10 欠佳

alfred

親子同遊
不滿:住宿狀況
Old hotel. Needs A lot of updates, bedroom small, bed and pillows uncomfortable
於 2024 年 4 月住了 6 晚
Begoña de Beascoa 於 2024年4月23日的回應
Dear Mr Carcani,Thanks for coming back; your opinion is very important for us.Actually, we are in process of complete refurbishing of all our rooms, including beds and mattresses.Please let me know next time you visit Barcelona, I will personally supervise your room assignment and will be happy to meet you again.Let me know !Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

Shizuka

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Ari Antolín 於 2024年4月23日的回應
Dear Shizuka,Thank you very much for your feeback! It was a pleasure to host you and we look forward welcoming you again soon. Best regards,Ari AntolínGuest Relations

8/10 不錯

Athol Peter

商務旅客
讚好:整潔度和職員與服務
I work in Barcelona and am lucky to be able to choose hotels in the area around where my office is. I have a couple of favourites but both were full and so I tried the El Avenida Palace as the reviews seemed quite good. It was fine but a little tired and in need of renovation. Great location but there are many, many choices in Exiample and for the same money, a lot are better. The staff are all cool though and it's not their fault that the hotel needs some investment.
於 2024 年 4 月住了 2 晚
Begoña de Beascoa 於 2024年4月16日的回應
Hello Sir,Thanks for your review ! Your comments are very important for us, so we know how you felt living with us.Yes, we are actually refurbishing all rooms in the Hotel, and hope we can show you next time you visit Barcelona.Please let me know !Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

Carol

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff very helpful for everything
於 2024 年 4 月住了 3 晚
Begoña de Beascoa 於 2024年4月16日的回應
Dear Carol,Thank you very much ! Your opinion is very important for us.We are happy you enjoyed Barcelona living with us !Please let me know next time you visit the city, I will be glad to meet you personally.Kind regards,Begoña de BeascoaGuest Relations

8/10 不錯

maria

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great customer service. Very convenient location. Don't miss city comtal at the corner for tapas
於 2024 年 3 月住了 5 晚
Ari Antolín 於 2024年4月23日的回應
Dear Maria,Thank you very much for your feeback! It was a pleasure to host you, and we look forward to welcoming you again soon. Best regards,Ari AntolínGuest Relations

2/10 很差

mindy

不滿:職員與服務
於 2024 年 3 月住了 6 晚
Begoña de Beascoa 於 2024年4月16日的回應
Hello Mindy,Shall we ask you about your experience with us ??Your opinions would be highly appreciated.Thanks in advance.Begoña de BeascoaGUest Relations

10/10 優異

Shirley

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel
於 2024 年 3 月住了 3 晚
Begoña de Beascoa 於 2024年4月9日的回應
Hello Shirley !Thanks for coming back ! Your opinion is very important for us; so we know we are in the right way...It has been a pleasure to host you in our House, Madam, and hope we see you again very soon !Kind regards,Begoña de BeascosGuest Relations

8/10 不錯

Cuong

伴侶同遊
讚好:整潔度、職員與服務和設施服務
.
於 2024 年 3 月住了 3 晚
Begoña de Beascoa 於 2024年4月9日的回應
Dear Mr Cuong,Thanks for coming back ! It is very important for us to know about your impressions while living with us; so we know where we are...Please let me know next time you visit our city; I would be glad to meet you personally !Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

Oumar

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel
Begoña de Beascoa 於 2024年4月9日的回應
Dear Oumar,Thanks for your opinion ! It is very important to know how our guests have felt in our House; we learn a lot.We are happy you enjoyed the city living with us, and hope we see you again very soon !Kind regards,Begoña de BeascoaGuest Relations

8/10 不錯

Brian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, friendly staff
於 2024 年 3 月住了 2 晚
Begoña de Beascoa 於 2024年4月4日的回應
Hello Brian,Thanks for your review ! We highly appreciate to know how our guests have felt living in our House.We are happy you enjoyed the city, Sir, and wish to see you again very soon.Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

Moira

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel of a past era with a few mod cons. Helpful Reception staff. Great location for Plaça de Catalunya and Las Ramblas. Good choice of restaurants and high end shops nearby. Roof top pool which we didn’t use but clearly a hit with some little kids.
於 2024 年 3 月住了 3 晚
Begoña de Beascoa 於 2024年4月4日的回應
Hello Moira,Thanks for coming back ! Your opinion is very important for us, so we know we are in the right way or we have to change things.We are happy you enjoyed Barcelona living with us, and hope we see you again very soon !Kind regards,Begoña de BeascoaGUest Relations

10/10 優異

Agustin

家人同遊
讚好:設施服務
Excelente limpieza y mobiliario en perfecto estado.
於 2024 年 3 月住了 4 晚
Ari Antolín 於 2024年4月2日的回應
¡Muchas gracias, Agustín! Ha sido un placer tenerle alojado con nosotros y esperamos poder volver a hacerlo muy pronto. Gracias de nuevo por su tiempo y sus palabras.Atentamente,Ari AntolínGuest Relations

10/10 優異

Subir

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room size, cleanliness , courteous staff and excellent food !
於 2024 年 3 月住了 2 晚
Directora de Operaciones 於 2024年3月30日的回應
Dear Customer,We thank you for having answered the survey. We are very happy to know that you enjoyed your stay with us.We hope to welcome you back again very soon.Best regardsM.JOperations Director

8/10 不錯

FRANCISCO J

讚好:住宿狀況
Había trabajos de albañilería que no permitían descansar
於 2024 年 3 月住了 4 晚
Begoña de Beascoa 於 2024年3月21日的回應
Apreciado Francisco J.,Muchas gracias por su evaluación. Sus opiniones son muy importantes para nosotros, y nos ayudan a mejorar.Efectivamente, estamos realizando trabajos de reparación y mejora en bastantes habitaciones del Hotel, y rogamos nos disculpe si le hemos molestado.No dude contactarme la próxima vez que nos visite, me encantaría supervisar personalmente la asignación de su habitación.Muy atentamente,Begoña de BeascoaRelaciones Públicas

10/10 優異

Altagracia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My husband and I stayed 2 nights in this beautiful Palace and it was exceptional. It's well located right in the center of shopping stores, restaurants, transportation, and Las Ramblas. The room was very spacious and comfortable, but what I liked the most about this hotel was the staff. They are so friendly and helpful, specially Manuel, Gabriel, Gabriela, Juan Carlos, and Porfi. They went about and beyond to make our stay an unforgettable experience. We will definitely stay at The Avenida Palace again and we definitely recommend it
於 2024 年 3 月住了 2 晚
Begoña de Beascoa 於 2024年3月19日的回應
Hello !!Thanks for your evaluation and your comments !! We highly appreciate them, and they help a lot to see thing from the other side !We are happy you enjoyed the city staying with us, and hope we will see you again very soon !!Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

Julius

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel and the staff has class and tradition. My partner and I truly enjoyed our stay here. The staff was really well trained, warm and helpful. We stayed for 6 nights. The only concern was that the heating is central and at night it got a little too warm.
於 2024 年 3 月住了 6 晚
Ari Antolín 於 2024年3月18日的回應
Dear Guest, Thank you so much for taking the time to write a review and for your kind words. Your feedback is invaluable to us and helps us improve our services day by day. It was a pleasure to host you, and we hope to do so in the near future. Best regards,Ari AntolínGuest Relations

8/10 不錯

Jean

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Directora de Operaciones 於 2024年3月16日的回應
Dear Jean,Thank you very much for your rating. We hope to welcome you back again very soon.Best Regards

10/10 優異

Ewout

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mooi hotel op een ideale locatie
於 2024 年 3 月住了 2 晚
Directora de Operaciones 於 2024年3月12日的回應
Dear Mr. Ewout,Thank you very much for your kind words. We hope to accommodate you very soon next time you plan visit our lovely sunny Barcelona.M.J

10/10 優異

elizabeth

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was incredibly professional, kind, helpful, and very responsive. Love the location close to Casa Battlo with tons of shopping, restaurants, cafes, and bars! Would absolutely stay here again.
於 2024 年 2 月住了 1 晚
Begoña de Beascoa 於 2024年2月29日的回應
Hello Elisabeth,Thanks a lot for your evaluation and your comments ! They are very important for us, asnd help a lot !We are glad you felt comfortable in our House, while you enjoyed Barcelona.We would be happy to welcome you again very soon !Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

Marcia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, exceptional staff, perfect location for wonderful stay in Barcelona
於 2024 年 2 月住了 4 晚
Directora de Operaciones 於 2024年2月28日的回應
Dear Marcia,Thank you for taking your time to answer the review.We are very glad to know that your stay was as expected.We hope to welcome you back again very soon.Best RegardsM.JOperations Director

8/10 不錯

Fujii

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
3泊しました。カタルーニャ広場の近くで、地下鉄やバス停からも近くとても便利でした。 観光地のグラシアやランブラス通りにもとても出やすいところでした。
於 2024 年 2 月住了 3 晚
Directora de Operaciones 於 2024年2月25日的回應
Dear Mr. Fuji,Thank you for your comment. We are plased to read that you've had a wonderful time in Barcelona and in the hotel El Avenida Palace.We hope to welcome you back again very soon.Best RegardsM.JOperations Director

10/10 優異

Norihito

親子同遊
讚好:整潔度、職員與服務和設施服務
Staffs are so helpful.
於 2024 年 2 月住了 1 晚
Directora de Operaciones 於 2024年2月24日的回應
Dear Mr. Norihito,Thank you very much for choosing El Avenida Palace hotel. We are very glad to konw that your stay was pleasant and we hope to welcome you back very soon.Best RegardsM.JOperations Director

10/10 優異

neesar

讚好:整潔度、職員與服務和住宿狀況
The staff were very helpful and room was clean. Good breakfast and a great location
於 2024 年 2 月住了 5 晚
Directora de Operaciones 於 2024年2月24日的回應
Dear Mr. Neesar,Thank you very much for your comments. We are glad that the service offered during your stay was as expected. We hope to welcome you back again very soon.Best RegardsM.JOperations Director

8/10 不錯

Bjoern

家人同遊
讚好:整潔度、職員與服務和設施服務
Superb location, very friendly staff, great breakfast. Super easy connection to 24hr airport buses that stop at Plaça Catalunya. Sadly the rooms had seen better days (bathroom was renovated though)
於 2024 年 2 月住了 4 晚
Directora de Operaciones 於 2024年2月17日的回應
Dear Mr. Bjoerm,Thank you very much for your kind words.Your opinion is very important and we hope to welcome you back again very soon.Have a lovely week end.Best RegardsM.J

8/10 不錯

PABLO

於 2024 年 2 月住了 2 晚
Begoña de Beascoa 於 2024年3月21日的回應
Buenas tardes Pablo,Gracias por su evaluación. Sus opiniones son muy importantes para nosotros, y nos indican qué debemos supervisar e incluso cambiar.No dude contactarme la próxima vez que visite la ciudad; estaría encantada de saludarlo personalmente !Un cordial saludo,Begoña de BeascoaRelaciones Públicas

10/10 優異

in hee

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic location for toure ans shopping. Very kind and wonderful service!!
於 2024 年 2 月住了 4 晚
Begoña de Beascoa 於 2024年2月13日的回應
Hello In Hee,Thanks for your comment and your evaluation. We learn a lot with our guests' opinions, and highly appreciate to know how they feel in our House.We would be happy to welcome you again soon !!Kind regards,Begoña de BeascoaGuest Relations

8/10 不錯

SIMON

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Begoña de Beascoa 於 2024年1月31日的回應
Dear Simon,Thanks for coming back ! Your evaluation is very important for us, so we know how comfortable our guests feel in our House.It has been a honour to host you here, Sir, and we hope we see you again very soon.Kind regards,Begoña de BeascoaGuest Relations

8/10 不錯

Faical

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Begoña de Beascoa 於 2024年1月31日的回應
Hello Faical,Thanks for your evaluation.We are glad you had a nice stay with us, and also enjoyed Barcelona.We hope we see you again very soon !Kind regards, Begoña de BeascoaGuest Relations

8/10 不錯

Christoffer Teigland

於 2024 年 1 月住了 4 晚
Begoña de Beascoa 於 2024年1月31日的回應
Hello Christopher, Thanks for your evaluation ! It is very useful for us.It has been a pleasure to host you here, Sir, and we look forward to welcoming you again.Let me know !Kind regards,Begoña de BeascoaGuest Relations

10/10 優異

Catherine

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel is a bit faded from its former grandeur but the staff make up for this in kind attentiveness. Rooftop bar has a wrap around view of the city.
於 2024 年 1 月住了 4 晚
Ari 於 2024年1月23日的回應
Dear Catherine,We appreciate your feedback. We're delighted to hear that our staff provided attentive service during your stay. Your observations are valuable for improvement, and we hope you consider returning in the future.Thank you for choosing our hotel and sharing your experience.Ari AntolínGuest Relations

6/10 一般

Bjorn

商務旅客
讚好:整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 2 晚
Ari 於 2024年1月22日的回應
Dear Bjorn,Thank you for sharing your experience. It was a pleasure to host you, and we hope to welcome you back to our hotel soon.Best regards,Ari Antolín Guest Relations

10/10 優異

Matti

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Suosittelen!
Kymmenen vuoden kokemus samasta paikasta ja edelleen erinomainen! Sijainen hyvä, palvelu erinomainen! Jatkoon!
於 2024 年 1 月住了 2 晚
Directora de Operaciones 於 2024年1月21日的回應
Dear Matti, Thank you very much for you kind words. It is a pleasure to read such touchy words regarding our service. We hope to see you very soon and offer you an exceptional service. Best RegardsMònica Jofre

8/10 不錯

Thomas

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Directora de Operaciones 於 2024年1月21日的回應
Dear Thomas,Thank you for the rating. Your input is valuable and we hope to welcome you back again very soon.Again, thank you and have a lovely weekend!Mònica Jofre

8/10 不錯

Letty

於 2024 年 1 月住了 3 晚
Directora de Operaciones 於 2024年1月21日的回應
Dear Letty,Thank you very much for taking time to rate our hotel.We hope you've had a wonderful stay with us and I long for accommodating you back very soon.Best RegardsM.J

8/10 不錯

MINHA

家人同遊
讚好:整潔度和職員與服務
장점: 프론트데스크친절합니다. 위치 너무 좋구요. 마루바닥이라 쾌적한 느낌입니다. 단점: 방음 잘 안됩니다. 중문이 있지만 벽 자체가 방음이 안돼서 다른방 기침 소리도 들립니다. 난방 하루종일 틀어놔도 23.5도까지 최고온도로 올라갔고 머무는 내내 썰렁했습니다. 핸드샤워기 수압별로지만 해바라기샤워기로 사용시 씻는데 불편함은 없었습니다.
於 2024 年 1 月住了 2 晚
Directora de Operaciones 於 2024年1月21日的回應
Dear Minha,Thank you for sharing your experience with us.We are delighted to hear that you enjoyed our service and staff.We apologize for the inconvenience caused regarding the sound proof and the heating in your room. Your opinion is very profitable and we hope to welcome you again very soon. Best RegardsM.J

8/10 不錯

Marthijn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good hotel in de centre off Barcelona and the people are very nice
於 2024 年 1 月住了 3 晚
Directora de Operaciones 於 2024年1月21日的回應
Dear Marthjin,Thank you very much for your opinion. It is great to read such positive words regarding the hotel and staff. Believe when I say that we love our job!We hope to welcome you again very soon.Best RegardsM.J

10/10 優異

Christa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Directora de Operaciones 於 2024年1月21日的回應
Dear Christa,What a delightful input. Thank you for taking time to rate our hotel. It looks like you had a wonderful time with us.That is great to know and encourages to keep doing our job the best way possible.We hope to see you very soon in our lovely and sunny Barcelona.Best Regards