Dear Mr. Shui ki,Thanks for taking the time to post your feedback about your stay with us. However, we are very sorry for the inconvenience you had with the noise, please accept our most sincere apologies for the discomfort caused. Your remark has been noted. We look forward to welcoming you back again in the future and strive for a more memorable stay.Kind regards,SOFIA Team

Dear Chen-Yu, Thank you for sending us your valuable feedback. We are thrilled that you found our hotel to be good value and had such a pleasant stay with us. Meeting the needs of our guests is one of our top priorities. We all hope to welcome you back in the future for another memorable experience. All the best, Blanca Sarrias, Quality Manager, SOFIA Barcelona - in the Unbound Collection by Hyatt

Dear Wesley, Congratulations! It was a pleasure to receive your kind comments about your recent stay. We are delighted you chose to celebrate such a special occasion with us. Indeed, we are still in a good walking distance from all the amazing places Barcelona has to offer and yet, away from the hustle and bustle of the city. We appreciate your kind words about the whole team. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere. It is a pleasure to hear that you enjoyed your honeymoon upgrade and that your stay overall was memorable. We hope to have you back in the future and take part in more of your celebrations and milestones. Best wishes, Blanca Sarrias, Quality Manager, SOFIA Barcelona - in the Unbound Collection by Hyatt

Thank you very much for your comments! We hope to see you back very soon.

Dear Jimmy, First of all, we would like to thank you for choosing Grand Hyatt Barcelona for your last stay with us. We are sorry to hear our location was inconvenient for you and we would like to have the pleasure of welcoming you on another occasion to provide you with the best experience and have the possibility to show you we are much closer to Barcelona's attractions than you think.Best wishes,Grand Hyatt Barcelona Team

Dear Ricardo,Nothing can make us happier than reading your comment. The entire team at Grand Hyatt Barcelona works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thank you so much.Grand Hyatt Barcelona Team

Dear Nicholas, It has been such a pleasure to read your lovely feedback. We are so delighted to know that you felt well taken care of, as well as, you noticed the true passion we have for hospitality and service. We would love to have the honor to welcome you back soon and to provide you with another unforgettable experience. Please do not hesitate to contact us directly if there is anything that our team can assist you with. Best regards,

Dear Mr. John, We are glad to know that you have enjoyed your experience with us at the Grand Hyatt Barcelona and we thank you for your good scores and comments, which we have shared with our entire team.Thank you for staying with us at the Grand Hyatt Barcelona and we hope to see you again.Best wishes

Dear Tuerkan, Thank you for sharing your feedback regarding your recent stay. We deeply apologize for the inconvenience you experienced with your room assignment and any discomfort it may have caused. Your comments have been duly acknowledged, and we are committed to ensuring a more memorable experience for you upon your return. We eagerly anticipate the opportunity to welcome you back and exceed your expectations.

Dear Garima,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,

Dear Rafaela,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Grace, We are glad to know that you have enjoyed your experience with us at the Grand Hyatt Barcelona and we thank you for your good scores, which we have shared with our entire team.Thank you for staying with us at the Grand Hyatt Barcelona and we hope to see you again.Best wishes

Dear Sarah,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best regards,Grand Hyatt Barcelona Team

Dear Romina,We are glad to know that you have enjoyed your experience with us at the Grand Hyatt Barcelona and we thank you for your top scores and for highlighting the quality of our breakfast.Thank you for staying with us at the Grand Hyatt Barcelona and we hope to see you again.Best wishes, Grand Hyatt Barcelona Team

Dear Victor,Thank you for taking your valuable time to share this lovely review and for staying at Grand Hyatt Barcelona.We feel especially proud to know that you loved the facilities, the service provided by our staff and that you consider us one of the best hotels you have stayed in.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!Grand Hyatt Barcelona Team

Dear Daniel,Thank you for taking your valuable time to share this lovely review and for staying at Grand Hyatt Barcelona.We feel especially proud to know that you loved the service provided from all of us and that you were amazed by the hotel rooms.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Kind regards,Grand Hyatt Barcelona Team

Dear Mr. Juan Antonio,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,Grand Hyatt Barcelona Team

Dear Mr. XXXDear Mr/Ms. Masao,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,Grand Hyatt Barcelona Team

Estimada Aracely,Muchas gracias por tu top rating! Esperamos recibirte nuevamente en tu próxima estadía en Barcelona.Saludos cordiales,Equipo de Grand Hyatt Barcelona

Dear Mrs. Esther, First of all, we would like to thank you for choosing Grand Hyatt Barcelona for your last stay with us. We are glad to know that you have enjoyed your experience with us, and we want to thank you for your good scores. We apologize for not being able to meet your expectations. We take a note of your comments related to our restaurant and we will transfer this to the proper department.We would like to have the pleasure of welcoming you on another occasion to provide you with the best experience and provide you the service for which we are renowned.Kind regards,

Cher Yannick Raphaël,Nous sommes ravis d'apprendre que vous avez apprécié votre expérience avec nous au GRAND HYATT Barcelona et nous vous remercions pour vos excellents scores et commentaires, que nous avons partagés avec toute notre équipe, en particulier avec Carlos. Merci de votre séjour parmi nous et nous espérons vous revoir bientôt.Cordialement,

Apreciado Sr. Alfonso Mauricio,¡Muchas gracias por la máxima calificación! Esperamos darle la bienvenida nuevamente en su próxima visita a Barcelona. Los mejores deseos,Atentamente

Dear JUSTIN,Thank you so much for the review.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Kirubakaran,Thank you so much for the review.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Mr. Alexander,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Mr. Daniel,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Mrs. Cassandra,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear YUEN SUM,Nothing can make us happier than reading your comment. The entire team at Hotel Sofia works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear Kelly,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to know that you loved the service provided from all of us and that you were amazed by SOFIA's universe itself.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!SOFIA Team

Dear M. Sok Chamroeun,I hope this message finds you well. I would like to begin by expressing my sincere thanks for taking the time to rate us recently. We greatly value the trust you have placed in us; your feedback is critical to our continued growth and improvement.We are constantly striving to provide the best possible service to our customers, and your feedback is invaluable to us in this process. As such, we would like to ask for your help in identifying areas where we can improve further.Could you please provide us with more details on the areas where you think we have failed? We'd love to hear your specific feedback so we can address those points and ensure an even better experience in the future. You can write to us at BCNUB-Front.Office.Manager@hyatt.comIn addition, we want to assure you that we are committed to continuous improvement and that we value any additional feedback or suggestions you may have for us. Your feedback helps us better understand our customers' needs and allows us to tailor our services accordingly.Best regards,

Estimado Sr. Villasenor,¡Muchas gracias por la máxima calificación! Esperamos darle la bienvenida nuevamente en su próxima visita a Barcelona. Los mejores deseos,Atentamente,Equipo SOFIA

Estimado Sr. Alberto,Lamentamos sinceramente leer que su experiencia en nuestro hotel no cumplió con sus expectativas. Nos disculpamos por cualquier inconveniente causado por el ruido de otros huéspedes durante su estancia.Tomamos muy en serio la comodidad de nuestros clientes y hemos reforzado nuestras medidas para garantizar que situaciones como esta no vuelvan a ocurrir en el futuro.Valoramos sus comentarios y esperamos poder volver a ganar su confianza en el futuro.Atentamente,

Dear Ifeyinwa,Nothing can make us happier than reading your comment. The entire team at Hotel Sofia works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear Julie,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear M. Jose,Nothing can make us happier than reading your comment. The entire team at Hotel Sofia works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much,

Dear M. Ratish,Nothing can make us happier than reading your comment. The entire team at Hotel Sofia works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Dear Joycette,We are glad to know that you have enjoyed your experience with us at the SOFIA Barcelona and we thank you for your good scores and comments, which we have shared with our entire team especially Emilio.Thank you for staying with us at the SOFIA Barcelona and we hope to see you again.Best wishes,

Dear Cheyenne,We are glad to know that you have enjoyed your experience with us at the Sofia Barcelona and we thank you for your good scores and comments, which we have shared with our entire team.Thank you for staying with us at the Sofía Barcelona and we hope to see you again.Best wishes,

Dear Mr. Simone,Thank you so much for the rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Ms. Lynsey Ann,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,

Dear Octavio,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us. Also, we are pleased to hear that you were able to enjoy the peacefulness of the surrounding hotel's area.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

Dear Edith,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

Dear Efrain,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,

Estimado Sr. Diego,¡Muchas gracias por la máxima calificación! Esperamos darle la bienvenida nuevamente en su próxima visita a Barcelona. Los mejores deseos,Atentamente

Dear Sammy,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to learn that you loved the service provided from all of us and that you were amazed by SOFIA's universe itself.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!

Dear Jennifer,Thank you for taking your valuable time to share this lovely review and for staying at SOFIA Barcelona.We feel especially proud to learn that you loved the service provided from all of us.I will for sure pass on your compliments to the entire team. Hope to have the pleasure of welcoming you back soon.Wishing you a great day!

Dear Thomas,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,

Dear Mona,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,