尊敬的宾客，您好！感谢您对我们酒店的信赖与选择！我们非常感谢您为我们留下的肯定与好评，为宾客提供舒适贴心的居住体验是我们一向的工作宗旨与不懈追求！诚挚地期待您再次光临！祝您一切顺心！Greg Behn, General Manager

Dear ShuTing,Thank you for this great review.It is rewarding to know that you had such a pleasant stay with us and this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you again. Best wishes,

Dear Tom,We thank you for your kind review.It is wonderful to hear that you enjoyed our central location right in the heart of La Rambla, close to the market and the many attractions Barcelona has to offer.The team at Bagués takes great pride in serving a delightful breakfast, and we are thrilled that you found it to be excellent. Knowing that our guests start their day with a satisfying meal is truly rewarding for us.We are equally pleased that the comfort and amenities of our rooms met your expectations, providing a restful and enjoyable stay. Our commitment to cleanliness and service is unwavering, and your commendation of the hotel's condition and amenities reaffirms our dedication to excellence. Rest assured, our staff will continue to provide the highest standard of service to all our esteemed guests.Once again, thank you for your kind words and for choosing Hotel Bagués. We hope your memories of your stay with us will bring you back in the not-so-distant future.We all look forward to the pleasure of seeing you again in the future. Kind regards,Greg Behn, General Manager

Dear Michael,Thank you for sharing your kind review.It's heartwarming to know that the room, with its unique ambiance and our dedicated staff, contributed to a wonderful experience. Your recognition of the cleanliness and condition of our hotel, along with the room amenities, is greatly appreciated by all of us at Bagués. Rest assured that we will continue to uphold the high standards that you enjoyed during your stay.We are also delighted that you found our location to be ideal for your needs, allowing you to enjoy the best of Barcelona with ease. It is our pleasure to create a memorable stay for our valued guests, and your kind words inspire us to keep delivering exceptional service.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Dan,Thank you for positively reviewing your visit.We are overjoyed to hear that you found our front desk team, particularly Augustine and Rosanne, to be helpful and that their recommendations enhanced your stay. Our partnership with The Holmes Place gym is just one of the many tailored services we offer to ensure our guests have access to the best facilities during their visit.The thoughtful details, like the complimentary bottle of champagne and the sweet treats in our lobby, are a hallmark of the refined experience we strive to provide. We're delighted these gestures left a lasting positive impression on you.It is heartening to know that you plan to return with your wife; we eagerly await the opportunity to welcome you both back for another magnificent experience. We take great pride in our commitment to cleanliness, service excellence, and providing luxurious room amenities, so it is gratifying to see these efforts reflected in your feedback.We all look forward to the pleasure of seeing you again in the future. Kind regards,Greg Behn, General Manager

Sehr geehrter Bernd,Wir danken Ihnen, dass Sie sich die Zeit genommen haben, Ihre Eindrücke zu teilen.Es freut uns zu hören, dass Sie die Sauberkeit unserer Zimmer zu schätzen wussten.Wir bedauern jedoch, dass Ihr Eindruck von unserem Hotelzustand und dem Service nicht Ihren Erwartungen eines 5-Sterne-Niveaus entsprach. Unser Haus verbindet historische Eleganz mit modernem Komfort und es ist unser stetes Bestreben, den Zustand unserer Einrichtungen zu bewahren und zu verbessern. Was den Service betrifft, so ist es unser Ziel, erstklassige Erfahrungen zu bieten, und wir nehmen Ihre Rückmeldung ernst, um unsere Dienstleistungen kontinuierlich zu optimieren.Wir sind dennoch erstaunt über Ihre Bewertung, da Sie uns während Ihres Aufenthalts nicht über irgendwelche Probleme informiert haben und beim Auschecken sagten, ihr Aufenthalt sei zufriedenstellend gewesen.Wir hoffen, dass Sie dennoch angenehme Momente in unserem Hotel hatten und die vielen Annehmlichkeiten, wie die einzigartigen Exponate der Masriera-Sammlung oder unsere Dachterrasse mit Stadtblick, genießen konnten.Wir würden uns freuen, Sie erneut bei uns begrüßen zu dürfen und Ihnen einen Aufenthalt zu bieten, der all Ihren Erwartungen gerecht wird.Mit freundlichen GrüßenGreg Behn, Hoteldirektor

Dear Peer,Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Estimado Thomas,Celebramos que su estancia en nuestras instalaciones fuera agradable y que encontrara todo a su gusto. Trabajamos diariamente por brindar la mejor de las atenciones a quienes nos visitan y nos alegra haberlo conseguido en su caso. Su satisfacción es nuestra mayor recompensa.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,Greg Behn, Director general

Dear Dalia,Please accept our thanks for your kind review regarding your stay.We're thrilled to hear that the beauty and cleanliness of our establishment met your expectations and that you found the comfort of our rooms to your satisfaction. It's wonderful to know our central location was convenient for exploring the vibrant surroundings. Our team takes great pride in offering friendly and helpful service, and we are glad you felt well taken care of during your stay.We look forward to seeing you again soon.All the best,Greg Behn, General Manager

Cher Salvador,Merci de nous faire part de votre retour d’expérience positif.Nous sommes heureux de lire que notre hôtel a répondu à toutes vos attentes.La satisfaction de nos clients est notre plus grande source de motivation.Au plaisir de vous recevoir à nouveau,Greg Behn, Directeur général

Sehr geehrter Christian,vielen Dank für Ihre positive Rückmeldung.Es freut uns sehr zu hören, dass Sie sowohl die Lage unseres Hotels als auch die Qualität unserer Dienstleistungen sehr geschätzt haben. Wir sind stolz auf unsere hohen Standards bezüglich Sauberkeit und den Zustand unserer Einrichtungen. Unsere Zimmerausstattung wird regelmäßig gewartet und aktualisiert, um sicherzustellen, dass unsere Gäste einen angenehmen Aufenthalt erleben.Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen.Greg Behn, Hoteldirektor

Dear Emi,Thank you so much for these kind comments about your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Greg Behn, General Manager

Dear Dale,Thank you for this great rating.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back to our hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Daniel,Thank you for your feedback on your stay.We are pleased to hear that you found the room cleanliness and service to meet your expectations.However, we regret to hear about your dissatisfaction with the room view and the elevator issue. We would like to remind you that our Superior rooms have different settings and views. You can always ask our front desk team to see another room if the one assigned does not suit you. We do have two lifts available for guest use, and although rare occurrences may cause temporary disruptions, we strive to resolve such issues promptly to minimise any inconvenience to our guests.Furthermore, we would like to clarify that our hotel does offer a restaurant, El Regulador, which is the perfect place to enjoy views of Barcelona’s legendary and vibrant Las Ramblas through the restaurant’s floor-to-ceiling windows.We hope that we have the pleasure of seeing you again in the future. Best regards,Greg Behn, General Manager

Dear Michael,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Risto,Thank you for this positive review.We are pleased that your experience was memorable.We look forward to welcoming you back on your next visit to Barcelona.All our best wishes for the holiday season,

Estimado Dr. Jagdeep,Apreciamos su excelente valoración.Es con gran satisfacción que le agradecemos la inmejorable apreciación que nos ha otorgado y permite comprobemos que disfrutó de una magnífica experiencia con nosotros. Ha sido un placer hospedarle, gracias por elegirnos.Esperamos su visita en una próxima oportunidad. Le enviamos un saludo muy cordial,Greg Behn, Director general

Dear Xin,We thank you for your kind review.We're thrilled to hear that you found our service exceptional and appreciated the convenient location near the subway. It's also wonderful to know that the cleanliness and decor of your room met your expectations, and that you were able to enjoy our complimentary Wi-Fi.Furthermore, our team takes great pride in offering a smooth experience, including luggage storage services after check-out. We’re pleased that this enhanced your stay and truly appreciate your recommendation.We look forward to welcoming you back on your next visit to Barcelona.Kind regards,

Estimado huésped,Gracias por tomarse un tiempo para valorar nuestro hotel. Su opinión es muy importante para nosotros.Estamos muy contentos de recibir sus magníficas valoraciones y de que su estancia haya sido muy cómoda, pudiendo disfrutar de todos los servicios que ofrecemos a nuestros huéspedes.Ojalá muy pronto pueda tener la oportunidad de volver a visitarnos. Reciba nuestros saludos más afectuosos,Greg Behn, Director general

Dear Deb,Thank you very much for sharing your positive review.We're thrilled to know that our team's dedication to service excellence made a lasting impression on you, guiding you personally to your destinations within the hotel. It's delightful to learn that the special touches, such as the daily rose and evening chocolates, enhanced your stay. We are also pleased that the comfort of our beds contributed to a memorable visit.We hope to see you again soon.Kind regards,

Dear Matthew,Thank you for this positive review of your stay.We're delighted to know that our prime location in the heart of La Rambla contributed to your enjoyable stay.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Naser,We thank you for this positive feedback.We're delighted to know our team's efforts made a great impression on you, and we're proud to offer a prime location that enhances our guests' stays. It's also wonderful to hear that you found the hotel to be a lovely choice for your visit to Barcelona. We continuously strive to provide the highest quality of service and facilities to all our guests.We look forward to welcoming you back.Kind regards,

Dear Che,Thank you for positively reviewing your visit.Your appreciation for our team's manners and the cleanliness and uniqueness of our hotel is truly heartening. It's delightful to know that our rooftop terrace provided a beautiful backdrop to your evenings, enhancing the joy of your special occasion.We are committed to offering an atmosphere that stands out from the ordinary, and we're glad that this contributed positively to your stay. Our team strives to create memorable experiences, and your feedback is a testament to their efforts.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,

Dear Santo,Thank you for your kind feedback.We're delighted to hear that the prime location of our establishment met your expectations and contributed to a memorable stay. It's wonderful to know that the elegance and comfort of your room enhanced your visit and that the in-room dining experience was of excellent quality.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Alan,Thank you for taking the time to share your experience at our hotel.We are delighted to know that you appreciated the character of our historic building and found our central location to be convenient for exploring the city.It is great to see that you were satisfied with the cleanliness, hotel condition, and service during your stay. We also appreciate your feedback on the room amenities and will continue to strive for improvement.We hope to have the pleasure of welcoming you back in the future. Kind regards,Greg Behn, General Manager

Dear Maria,Thank you so much for this positive feedback about your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Kind regards,Greg Behn, General Manager

Dear Rick,Our sincerest thanks for this positive review of your stay at our hotel.We are thrilled to hear that you found our location to be perfect, right in the heart of everything, and that you enjoyed the quiet and restful atmosphere. It's great to know that our staff, especially the counter staff and bartender contributed to your wonderful stay. We appreciate your kind words about our rooms and the rooftop bar.We apologize for the inconvenience caused by the rooftop bar closing during your visit. Please note that our terrace bar is open from 17:00 to 0:00, and on-demand during the day through room service. In wintertime, the rooftop bar is not staffed, but drinks can still be ordered through room service or at the reception. We will make sure to communicate this information more clearly to our guests in the future.We look forward to welcoming you back for another memorable stay with us. Kind regards,Greg Behn, General Manager

Chère Brigitte,Merci d'avoir partagé l'expérience positive de ce moment passé parmi nous.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous. Nous transmettons votre compliment à notre équipe.Merci d'avoir mis en avant la propreté de votre chambre et ses équipements.Au plaisir de vous accueillir de nouveau bientôt pour une autre expérience de qualité,Greg Behn, Directeur général

Dear Martin,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Sehr geehrter Stefan,vielen Dank für Ihre positive Bewertung!Es freut uns sehr, dass Sie unseren Ruhepol an der La Rambla schätzen und die Rooftopbar mit Pool großartig fanden. Wir sind stolz darauf, unseren Gästen eine entspannende Oase inmitten des geschäftigen Stadtzentrums von Barcelona bieten zu können.Wir hoffen, Sie hatten eine angenehme Zeit und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen,

Dear Harley,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,

Caro Pedro Luiz,desde já expressamos o nosso agradecimento pela sua avaliação.É para nós uma satisfação que tenha optado pelo nosso hotel — e que este tenha ido ao encontro das suas expectativas.Esperamos voltar a recebê-lo numa futura visita.Atenciosamente,

Dear Lori,Thank you for taking the time to share your experience.We are thrilled to hear that you loved our hotel, the room, and the rooftop bar. Our team takes great pride in providing exceptional service, and it is delightful to know that they went above and beyond to make your stay memorable. We appreciate your kind words about their recommendations and assistance during your visit.We understand that the location on La Rambla may not have been your preference, but we are glad that our hotel provided a safe and comfortable haven for you. Our hotel is indeed situated in the heart of Barcelona's cultural and tourist centre, making it an excellent starting point for exploring the city. We also prioritize the safety and security of our guests, with measures such as internal manual security locks, 24-hour security, and front desk and concierge service.We look forward to welcoming you back on a future visit.Kind regards,

Dear Thomas,Please accept our sincere thanks for this kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Leann,Thank you for this positive review.We are delighted to hear that you found our location to be convenient, surrounded by many restaurants and shops. It is great to know that our team, especially Richard, provided excellent service and were helpful in answering your questions. We take pride in our multilingual team and their dedication to ensuring our guests have a memorable stay.It would be our pleasure to have you return on another occasion.Very best wishes,

Dear Susan,Thank you for sharing this lovely review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Greg Behn, General Manager

Dear Jennifer,Thank you for sharing your opinion of your stay with us.We are thrilled to hear that you and your daughter enjoyed our prime location, close to the famous market and public transit. It's great to know that our friendly staff made a positive impression on your stay. We appreciate your kind words about our rooftop pool area, and we're glad you were able to relax and enjoy the drinks there.We look forward to welcoming you again. Best regards,

Dear Matthew,Thank you for this positive review.We aim to make every experience with us memorable, so it is very rewarding to receive your message of satisfaction. We are glad that our central location also met your expectations.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Vince,Thank you for this positive review of your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Hannah,Thank you for sharing your review.We are thrilled to hear that you appreciated our great location and the soundproofing of our rooms. Furthermore, our team works hard to ensure a comfortable and enjoyable stay for our guests, and it's fantastic to know that their efforts made a positive impact on your visit.We're also delighted that you enjoyed the little touches, such as the candy bar at the entrance and the turn-down service.We all look forward to welcoming you back in the future.Kind regards,

Dear Eduardo,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Peter,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back to our hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Didier,Thank you for taking the time to share your experience at our hotel.We are pleased to hear that you enjoyed your stay with us overall and to know that you appreciated our prime location and proximity to local places of interest.However, we acknowledge your concern regarding the size of the room and apologise it did not meet your expectations.As for the bed size, we only have queen-size beds in our hotel, which are standard for the area.Regarding the pillows, we understand that this is a personal preference so we do offer a pillow menu for our guests to choose from, to ensure a comfortable night's sleep.Furthermore, we appreciate your feedback about a smart TV and have noted it for future improvements.We apologise for any inconvenience due to the noise from the hallway and regret you did not let us know at the time as our team are always available and would have endeavoured to find a solution for you.In terms of the bathroom, we are glad you found you liked its style and we would like to mention that some of our rooms do have bathtubs, while others have showers, depending on the room type. We would be more than happy to assist you in choosing a room with a bath for your next visit.Nevertheless, it's great to know that our soundproofing windows were effective in blocking the outside noise from the bustling Ramblas area and we are pleased to hear that you appreciated the high level of service provided by our dedicated team.We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards,Greg Behn, General Manager

Gentile Mirco,Grazie per averci fatto conoscere la sua opinione.Ci fa molto piacere che il suo soggiorno sia stato bello e che abbia apprezzato i comfort della nostra struttura. Siamo felici che abbia gradito il nostro servizio cortese ed efficace; ci impegniamo molto per dare ai nostri ospiti un'esperienza unica ed è sempre molto bello quando riusciamo nel nostro intento. Grazie inoltre per l'accenno alla pulizia: un aspetto per noi fondamentale nel servizio ai nostri ospiti.Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti,Greg Behn, Direttore generale

Dear Carol,Thank you very much for this kind review.We are pleased that you appreciated our new decor and your acknowledgement of the quality of service on behalf of our dedicated team is gratifying and encourages us to uphold our standards.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Takashi,Thank you for your positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

Dear Mary Lou,Thank you for taking the time to leave your review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Greg Behn, General Manager

Apreciado Rudolf,Valoramos su opinión y agradecemos de todo corazón sus buenas palabras.Es maravilloso saber que se sintió tan bien cuidada por parte del personal. Siempre tratamos de contribuir, a través de cualquier detalle o necesidad que pueda surgir, en el bienestar de quienes nos visitan y nos agrada que lo haya percibido así.Regrese pronto, ha sido un placer recibirle.Atentamente,Greg Behn, Director general