季節性室外泳池;躺椅

SB 伊卡利亞酒店的評價

4 out of 5
SB 伊卡利亞酒店
Avenida Icaria 195, Barcelona

評價

8.2

很好

10 分評分,優異;1012 則評價中有 376 則" "
8 分評分,不錯;1012 則評價中有 423 則" "
6 分評分,一般;1012 則評價中有 137 則" "
4 分評分,欠佳;1012 則評價中有 47 則" "
2 分評分,很差;1012 則評價中有 29 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

4/10 欠佳

真實旅客

商務旅客, 多人同遊
讚好:整潔度
不滿:職員與服務
整體體驗沒有四星級感受,離捷運站遠。
於 2019 年 2 月住了 1 晚
Guest Relations 於 2019年3月25日的回應
Thank you very much for sharing your experience at SB Icaria. We have taken note of your comment to try to solve these problems during your stay at our hotel.

2/10 很差

JIAN

不滿:整潔度、住宿狀況和客房舒適度
实在是很一般的酒店,设施比较陈旧,浴缸的龙头也是坏的,房间也小,电梯一打开,在过道上就是一股霉味
於 2017 年 9 月住了 2 晚

8/10 不錯

Debbie

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel was clean and well maintained but there wasn’t much in the area immediately walking area for eating or drinking
於 2024 年 4 月住了 4 晚
Guests Relations. 於 2024年4月29日的回應
Dear Debbir, Thank you very much for your comment. We celebrate that the cleanless of the Hotel was so positive during your stay and regarding the location, we regret not having knowledge on time to recommend you such a great restaurants for only 5 minutes walking from Hotel...

10/10 優異

Nicola

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved this hotel. Was a bit far out centre of Barcelona but we don’t mind that. We loved the wee local restaurants and bar rooms about and the proximity to the beach, its bars and restaurants too. Public transport was On the door step too and taxi rank outside . Would recommend and stay here again
於 2024 年 4 月住了 5 晚
Guests Relations 於 2024年4月29日的回應
Dear Nicola, Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards

8/10 不錯

Nikolai

親子同遊
讚好:職員與服務
Ok hotel, could be a bit cleaner and better maintained for 4*. Very helpful staff, outside pool is not as big as pictures lead you to believe. Close to sea front and town, both short walk away.
於 2024 年 4 月住了 3 晚
Guests Relations 於 2024年4月29日的回應
Dear Nikolai, Thank you for your kind comment. We takle a note to improve our Hotel in the future. We celebrate that our staff has been able to satisfy your needs. With your permission, I will forward your comment to all staff, as it helps us in our job performance. We look forward to welcome you to SB Icaria very soon. Best regards.

10/10 優異

Roberto

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 4 晚
Guest relations. 於 2024年4月29日的回應
Dear Roberto, Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards

10/10 優異

Hanni Clara

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
SB Icaria Hotel 於 2024年3月15日的回應
Dear Customer: Hanni ClaraThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regards Guest relations.

6/10 一般

Ali

讚好:整潔度
不滿:住宿狀況
於 2024 年 2 月住了 7 晚
SB Icaria Hotel 於 2024年2月24日的回應
Dear Ali, Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.

10/10 優異

Sophie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were upgraded on arrival the room was beautiful and the staff were lovely and very helpful!
於 2024 年 2 月住了 3 晚
SB Icaria Hotel 於 2024年2月24日的回應
Dear Sophie, We are happy that the upgrade of the rooms have been so positive for you and you had enjoyed alot. . With your permission, I will forward your comment to all staff, as it helps us in our job performance. We look forward to welcome you to SB Icaria very soon. Best regards. Guest relations.

8/10 不錯

Monique

於 2024 年 1 月住了 2 晚
SB Icaria Hotel 於 2024年3月20日的回應
Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.

2/10 很差

Adam

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Sämsta hotellet
Klippkortet fungerar aldrig, behövde byta rum. Smutsigt hotell , oljud utanför hotell rummet.
於 2024 年 1 月住了 4 晚
SB Icaria Hotel 於 2024年1月27日的回應
Dear Adam,Thanks for sharing your experience.We are sorry that you could not enjoy your stay with us.We are especially sorry about your negative comment regarding the room door because logically this is outside of the goal of our daily work. As soon as we found out that the was a problem with the locker of the door, we changed you a room immediately and since then did not receive any complaints. However, we apologize for the inconveniences caused by the room door.Kind regards,

6/10 一般

daniele

家人同遊
讚好:整潔度
不滿:住宿狀況
Hotel discreto, Acqua fredda il primo giorno per farsi la doccia. X il resto ok
於 2024 年 1 月住了 2 晚
SB Icaria Hotel 於 2024年1月27日的回應
Dear Daniele,Thank your for sharing your experience with us. We are sorry about your negative comment regarding the cold water, because logically this is outside the goal of our daily work. We hope we could offer to you an alternative for this time.Best regards and hope to see you soon,

8/10 不錯

Josep Maria

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
SB Icaria Hotel 於 2024年1月26日的回應
Estimado/a Josep Maria, Gracias por compartir tu experiencia en nuestro hotel SB Icaria. Siempre recibimos con gran satisfacción el hecho de que hemos podido cumplir con las expectativas de nuestros clientes. Nos alegre que su estancia haya sido perfecta y que hemos estado el parte de su visita a Barcelona.Esperamos verle pronto,

6/10 一般

Liam

於 2024 年 1 月住了 3 晚
SB Icaria Hotel 於 2024年1月26日的回應
Dear Liam,Thank you for sharing your experience with us.We take care of our hotel so that all the clients can enjoy their stay so we regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We hope to see you soon. Best regards

4/10 欠佳

Anna

家人同遊
讚好:職員與服務和住宿狀況
不滿:客房舒適度
Nice hotel but stay spoilt by noise
The staff were friendly and in many ways the hotel ticks quite a few boxes. The issue however for us was that the room next door were having a party and we didn't get to sleep much. We tried to raise it using the phone which noone picked up (the staff later told us they had been too busy to pick up). We went down to let them know about the noise, and the lady at the counter did go and talk to the guests in the room next door. It however sadly didn't make much of a difference as the party went on, hence the two stars. Insulation seems to be an issue as you can also hear the traffic and doors being closed and open. All in all, the hotel looks good but it suffers from being a bit too ambitious. It would have benefited from more staff and better insulation.
於 2024 年 1 月住了 1 晚
SB Icaria Hotel 於 2024年1月12日的回應
Dear Anna,Thank your for sharing your experience with us. We celebrate that that our staff has been friendly and helpful.We are especially sorry about your negative comment about the inconvenience caused by noise from other customers. We take care of our hotel so that all the clients can enjoy their stay, there is an atmosphere of wellbeing and we try that all our guests comply with some rules of coexistence. However, we apologize that you could not have a proper rest.

6/10 一般

Gustavo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is fine. It is a bit dated and could really benefit from a renovation but it is clean and the beds are comfortable. The front desk folks are helpful. Breakfast is good, if you do not want to go out to breakfast, it is worth paying for. (fresh fruit, cured meats and cheese, breads, eggs, etc.) The Usual. This hotel is probably a great place to stay in the summer, it's a 5 minute walk to the beach. In December, it feels a little detatched but not so bad. It is located right on the edge of El Poblenou which is a great neighborhood. Very cool neighborhood. Otherwise, it's a 10/15 minute taxi ride to the center of the city. Also, it feels very safe around there. I walked everywhere with my wife and 9 yr old without any hesitation.
於 2023 年 12 月住了 7 晚
SB Icaria Hotel 於 2024年1月12日的回應
Dear Gustavo,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you enjoyed the breakfast as well in our hotel. We apreciate your comment about our hotel members, it was our pleasure.Regarding the location, the SB Icaria hotel is situated in a very quite area of the city, 2 minutes walking from the beach and there is a bus station right outside the hotel that will take you to the city center in 10 minutes.

10/10 優異

Tammy (New Westminster)

於 2023 年 11 月住了 2 晚
Front Desk Agent 於 2024年1月26日的回應
Dear Tammy,Thank you for sharing your experience with us. We celebrate that the stay has been positive. We apreciate your opinion and would be glad to welcome you back!Best regards,

10/10 優異

Kelsy

於 2023 年 12 月住了 4 晚
SB Icaria Hotel 於 2023年12月23日的回應
Dear Kelsy,Thank you for sharing your experience with us.We celebrate that the stay has been positive. We are happy to be the part of your trip to Barcelona and would be glad to welcome you back!Best regards,

10/10 優異

Antonio

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
SB Icaria Hotel 於 2023年12月23日的回應
Estimado Antonio,Gracias por compartir su experiencia con nosotros. Agradecemos su comentario sobre su estancia en nuestro hotel. Celebramos que la estancia haya sido positiva y que hemos sido la parte de su estancia en Barcelona.Saludos cordiales y esperamos recibirles pronto en SB

8/10 不錯

Antoine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
c etait bien et propre
於 2023 年 12 月住了 3 晚
SB Icaria Hotel 於 2023年12月23日的回應
Cher Antoine,Merci d’avoir partagé votre expérience avec nous. Nous célébrons que le séjour a été positif. Nous sommes toujours ravis de rendre nos clients heureux et de rendre leur séjour le plus agréable possible.Nous espérons vous accueillir bientôt,Cordialement,

10/10 優異

Juan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had 4 night at SB hotel and it was really nice my staying there. The rooms very clean and size was perfect for two. The restaurant was awesome and the staff was very helpful and friendly.
於 2023 年 11 月住了 4 晚
SB Icaria Hotel 於 2023年12月12日的回應
Dear Juan,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you spent amazing time with us.We apreciate your opinion and hope to welcome you back one day in our hotel.Best regards,

8/10 不錯

ansar

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
worth staying
於 2023 年 11 月住了 2 晚
SB Icaria Hotel 於 2023年11月30日的回應
Dear Ansar,Thank your for sharing your experience with us. We celebrate that the stay has been positive and you stayed comfortable with us. We are happy to receive your nice feedbacks which help us to improve our servicesBest regards and we are hoping to welcome you back, .

10/10 優異

Sylvie

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 4 晚
Front Desk Agent 於 2023年12月20日的回應
Dear Sylvie, We want to thank you for rating your recent stay in SB Icaria. We love to know your time with us was excellent. We hope to have you back soon. Best regards, SB Icaria

6/10 一般

ANTONIN

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice hotel but rooms are too noisy, as you can hear everything from the hallway and outside. The amenities are fine but aging, so the experience is far from perfect. The location is ideal though.
於 2023 年 11 月住了 3 晚
SB Icaria Hotel 於 2023年11月30日的回應
Dear Antonin,Thank you for sharing your experience at our SB Icaria hotel. We are glad to hear that our location was very convenient for you.Especially sorry regarding your negative comment about the inconvenience caused by noise from other customers. We take care of our hotel so that all the clients can enjoy their stay. We have taken note of this so that we can improve in the future, so your comment helps us enormously. Kind regads,

10/10 優異

Marie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel calme et idéalement situé Personnel disponible et à l écoute Je recommande vivement
於 2023 年 11 月住了 2 晚
SB Icaria Hotel 於 2023年11月30日的回應
Client Marie,Merci d'avoir partagé votre expérience avec nosotros.Nous célébrons le fait que l'estancia soit si positive et que l'emplacement soit très pratique. Nous vous remercions particulièrement pour le commentaire concernant nos membres, nous sommes toujours les bienvenus pour vous donner le meilleur de nous-mêmes.Nous apprécions votre recommandation et nous nous réjouissons que votre séjour ait été si positif. Nous espérons te voir bientôt. Meilleures salutations,

8/10 不錯

Francesco

商務旅客
讚好:整潔度、職員與服務和住宿狀況
bell'hotel in posizione strategica vicino al centro. letto comodo e camera silenziosa unica nota negativa: scarso parcheggio in strada. parcheggio dell'hotel a € 20/notte
於 2023 年 11 月住了 2 晚
Guest relations 於 2023年11月25日的回應
Dear Francesco: Thank your for sharing your experience with us. We celebrate that the stay has been positive and that the location of the hotel has been so convenient. We hope to see you very soon at SB Icaria. Best regards.

10/10 優異

Belmina

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 11 月住了 2 晚
SB Icaria Hotel 於 2023年11月23日的回應
Cher Belmina,Merci d’avoir partagé votre expérience avec nous. Nous célébrons que le séjour a été positif nous en faisions partie.Nous sommes impatients de vous accueillir à nouveau à SB Icaria. Sincères salutations.

10/10 優異

Grzegorz

讚好:整潔度和職員與服務
於 2023 年 11 月住了 2 晚
SB Icaria Hotel 於 2023年11月23日的回應
Dear Grzegorz,Thank your for sharing your experience with us. We celebrate that the stay has been positive.We are happy to be a part of your amazing stay in Barcelona and hoping to see you back soon!

6/10 一般

Macok

於 2023 年 11 月住了 3 晚
SB Icaria Hotel 於 2023年11月23日的回應
Dear Macok,Thank your for sharing your experience with us. We celebrate that the stay has been positive and your opinion is important to us. We hope that you could enjoyed your stay with us.Best regards,

10/10 優異

Moses

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
kind
於 2023 年 11 月住了 2 晚
SB Icaria Hotel 於 2023年11月12日的回應
Dear Moses,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers and we are happy that your stay has been positive.Best regards and we are hoping to receive you back soon,

10/10 優異

Dee

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful one night stop!
於 2023 年 11 月住了 1 晚
SB Icaria Hotel 於 2023年11月6日的回應
Dear Dee, Thank you very much for your feedback.We are very pleased to hear that you could enjoyed your stay in our hotel and that we were able to meet your expectations.We really apreciate your comment and would he happy to welcome you back!

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
SB Icaria Hotel 於 2023年11月6日的回應
Dear Anonymous,Thank you for your comment about the stay.We are happy to know that you enjoyed your stay with us and we have met your expectations.We are hoping to welcome you bak one day!

8/10 不錯

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A vending machine to get water after return from city center was missed
於 2023 年 10 月住了 4 晚
SB Icaria Hotel 於 2023年11月6日的回應
Dear Karen,Thank your for sharing your experience with us.We celebrate that the stay has been positive and you spent nice time with in Barcelona and with us.Regarding the vending machine with water, we have taken note of this so that we can improve in the future, so your comment helps us enormously.Best regards and we hope to see you soon!

2/10 很差

SUNG MIN

於 2023 年 10 月住了 5 晚
Guest relations SB Icaria Hotel 於 2023年11月3日的回應
Dear guest: Sung minThanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We take note of your comment that encourages us to improve our services in general. Best regards. Guest relations.

8/10 不錯

Nicholas

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 3 晚
Guest relations SB Icaria Hotel 於 2023年11月3日的回應
Dear Customer: NicholasThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regardsGuest relations.

10/10 優異

Maya

家人同遊
Très bel endroit, personnel courtois et prévenant.
於 2023 年 10 月住了 1 晚
Guest relations SB Icaria Hotel 於 2023年10月29日的回應
Cher client: MayaMerci d’avoir partagé votre expérience dans notre hôtel SB Icaria. Nous nous félicitons toujours d’avoir su répondre aux attentes de nos clients.Nous apprécions votre recommandation et nous nous réjouissons que votre séjour ait été si positif.Nous espérons te voir bientôt.Meilleures salutations. Relations avec les clients.

10/10 優異

Ahmed

讚好:整潔度、職員與服務和住宿狀況
The room was too cold, the iron was broken. But the staff were very nice and friendly, the rooms are relatively big. Overall experience was acceptable
於 2023 年 10 月住了 2 晚
Guest relations SB Icaria Hotel 於 2023年10月29日的回應
Dear Customer: AhmedThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We appreciate your recommendation, and we celebrate that your stay has been so positive. We hope to see you soon. Best regards Guest relations.

10/10 優異

Kiki

於 2023 年 10 月住了 1 晚
SB Icaria Hotel 於 2023年11月18日的回應
Dear Kiki,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We are happy to know that our guests could enjoy their stay and we have been the part of it.Kind regards and we hope to see you back soon,

10/10 優異

Ethel

於 2023 年 10 月住了 1 晚
SB Icaria Hotel 於 2023年10月24日的回應
Dear Ethel,Thank you for sharing your experience at our SB Icaria hotel.We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers. We hope that you would like to come back to our hotel one day!

8/10 不錯

Timothy

讚好:職員與服務、設施服務和住宿狀況
Great facilities, pool, sauna and steam room. Some things didn't quite work, like jacuzzi, bath plug and a room switch. Staff are very friendly and helpful. Breakfast buffet was brilliant.
於 2023 年 10 月住了 1 晚
SB Icaria Hotel 於 2023年10月17日的回應
Dear Timothy,Thank you for sharing your experience at our SB Icaria hotel. We are pleased that you have spent a nice time with us. Especially we want to thank you for the comment about our stuff members. We are glad that you could have enjoyed our breakfast as well.We are sorry that you faced some inconveniences concerning the room facilities. Kindly inform you that we dont have a public jacuzzi, we have only rooms with jacuzzi. Best regards and we hope to see you soon,

10/10 優異

Anjulie

讚好:整潔度、職員與服務和住宿狀況
Will definitely be back
於 2023 年 9 月住了 1 晚
SB Icaria Hotel 於 2023年10月13日的回應
Dear Anjulie,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We are happy that we were able to be helpful and made your stay more memorable.We are hoping to see you soon.

10/10 優異

Anjulie

讚好:整潔度、職員與服務和住宿狀況
I love this hotel, everyone was so nice. They gave us great restaurants options to have dinner off property. I will definitely be back.
於 2023 年 10 月住了 4 晚
SB Icaria Hotel 於 2023年10月13日的回應
Dear Anjulie,Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We are happy that we were able to be helpful and made your stay more memorable.We are hoping to see you soon.

8/10 不錯

Linn Helen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Hyggelig hotell, god frokost. Noe dårlig ac
Hyggelig hotell med god frokost og kort vei til stranden. Vi har vært her flere ganger, og vært veldig fornøyd, men denne gangen opplevde vi at air condition var dårlig. Det virket som det var forhåndsinnstilt fra hotellets side, og ikke slo seg på så ofte om natten. Dette førte til at det ble veldig varmt, og vi måtte ha vinduet åpent, noe som igjen førte til mye støy. Men bortsett fra det er vi veldig fornøyd og kommer gjerne tilbake
於 2023 年 10 月住了 2 晚
Guest relations SB Icaria Hotel 於 2023年10月9日的回應
Dear Customer: Linn HelenThank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We appreciate your recommendation, and we celebrate that your stay has been so positive.We are sorry that the problem with the air conditioning caused problems with your stay with us. We will work on a solution as soon as possible to improveWe hope to see you soon. Best regards Guest relations.

6/10 一般

Alexander

多人同遊
讚好:職員與服務
不滿:住宿狀況
The Good things: The Hotel was at a nice location, close to the beach with a really good public transportation connection. Having the pool was really nice, because in the sea, jellyfish would sting you quite fast. The Bedrooms were clean, but omg they were so loud. The Fan, and some sort of maintanance room located close to the room that we were in, were really loud. It made sleeping really hard. Cant turn of the fan, because otherwise you need to open the window and and listen to the other room. The "wellness"-area was... disappointing. The Sauna was on and off at random times. I believe it heats cyclic, but i went quite often into it with the sauna turned off and no heat whatsoever. But when it was on, it was really nice. Now the turkish bath was disgusting. Fckn disgusting. It smelled there, as if multiple persons pissed down the drain. I talked to the staff, they said they will take a look for it, but nothing changed. Me and my friend couldn't stay there for 15 seconds, it was utterly disgusting. The Gym area was way to small. You have to option to run, run cycle, or run a little different, but with the close distance to the beaches, i'd rather run there with a nice view instead of staring into a wall. Some dumbbels would have been nice. Prices at the bar are also ridiculous. When we came into the hotel, we thought we treat our selves with a Whiskey-Sprite. We payed 28€ for 2 Glasses of Whiskey Sprite. That was kinda crazy.
於 2023 年 9 月住了 7 晚
Guest relations SB Icaria Hotel 於 2023年10月8日的回應
Dear guest: AlexanderThanks for sharing your experience. We are especially sorry about your negative comment because logically this is outside the goal of our daily work. We also regret not having had knowledge of your dissatisfaction in time to have been able to solve your discomfort in time and offer alternatives to your discomfort. We take note of your comment that encourages us to improve our services in general. Best regards. Guest relations.

10/10 優異

Marco

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Guest relations SB Icaria Hotel 於 2023年10月8日的回應
Dear Customer: Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regardsGuest relations.

10/10 優異

Ronny

於 2023 年 10 月住了 2 晚
Guest relations SB Icaria Hotel 於 2023年10月8日的回應
Dear Customer: Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regardsGuest relations.

8/10 不錯

Alvaro

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Underbar läge
Mysig hotell, trevlig personal. Älskade hur nära det va till stranden! Typ 10 minuters gångavstånd till Ramblas de pobleu nou. Mycket trevligt
於 2023 年 9 月住了 3 晚
Guest relations 於 2023年10月4日的回應
Dear Alvaro, We wanted to thank you for your great comment regarding your recent stay in our hotel. We have loved to welcome you and we are glad your time with us was excellent and you really enjoyed our staff and the location. We will be looking forward to have you back again. Cordially, Front Desk AgentSB Icaria

8/10 不錯

drice

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super
於 2023 年 9 月住了 2 晚
Guest relations SB Icaria Hotel 於 2023年10月8日的回應
Dear Customer: Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regardsGuest relations.

10/10 優異

robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Barcelona Birthday
We spent 4 nights at H SB I in Barcelona, where I was in town to celebrate my 70th birthday. I believe I let them know ahead of time of that occasion taking place. At check-in, I was informed that they didn't have the room available that I had booked and upgraded us to a more spacious room, like a mini-suite, that included a jacuzzi tub along one wall in the room. Loved that! On my birthday, Sept.9th, the hotel surprised us and sent to our room a bottle of Cava on ice in a champagne bucket with two flutes. Very generous, and kudos to them for making for a memorable birthday stay. All the desk staff at reception were friendly and willing to help in any way. Veronica was especially patient and helpful with assisting me with making arrangements for transportation to and from Andorra, our next stop, among other things. She deserves recognition. The breakfast buffet was excellent, covering all the bases. I would highly recommend this hotel.
於 2023 年 9 月住了 4 晚
Guest relations SB Icaria Hotel 於 2023年10月8日的回應
Dear Customer: Thank you for sharing your experience at our SB Icaria hotel. We always receive with great satisfaction the fact that we have been able to meet the expectations of our customers.We appreciate your recommendation, and we celebrate that your stay has been so positive.We hope to see you soon. Best regardsGuest relations.

6/10 一般

Patrick

讚好:職員與服務和住宿狀況
不滿:整潔度
Zimmer könnte sauberer sein
於 2023 年 9 月住了 5 晚
SB Icaria Hotel 於 2023年9月24日的回應
Dear Patrick,Thank you for sharing your experience with us.We want to thank you for your comment and we are sorry if you found the room state was not clean enough. We take your comment into account that helps us to improve our services.Best regards,