The warm welcome we received was amazing. Made to feel very important from the start. Offered lots of advise on where to go, how to get there and what attractions could need prior booking, to avoid disappointment.
Every day we were greeted with Good Morning and our names , followed by do you need any help today . So kind and considerate .
Our room was quite small and very dark and did have a very bad smell at one point which is due to the drains in the city ( we often smelt this while walking around) they came and sprayed some air freshener in the vents which quickly sorted the problem. We didn’t plan to spend much time in our room so the size wasn’t important. The hotel was ideally placed, so close to everything.