奢華客房, 2 間臥室 | 客廳 | 平面電視

麥卡德莫穆里住宅酒店的評價

4 out of 5
麥卡德莫穆里住宅酒店
Passatge de Mercader 13-15, Barcelona

評價

9.0

卓越

10 分評分,優異;131 則評價中有 87 則" "
8 分評分,不錯;131 則評價中有 30 則" "
6 分評分,一般;131 則評價中有 6 則" "
4 分評分,欠佳;131 則評價中有 2 則" "
2 分評分,很差;131 則評價中有 6 則" "

9.2/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Tsz Ling

家人同遊
讚好:整潔度和客房舒適度
於 2023 年 5 月住了 6 晚
REgina PAges 於 2023年5月13日的回應
Dear Tsz Ling, Thank you very much for having taken the time to leave such a wonderful review of your recent visit to Murmuri Residence in Barcelona. I am delighted to read how much you enjoyed the apartment and the excellent location of the apartment. I very much look forward to welcoming you back soon. Kindest Regards Regina Pagès / Residence manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常棒的住宿體驗,是這次西班牙之旅四個住宿地點中,最舒適的一間。 不論是接待人員、位置、客房設備、客房清潔或者是無線網路都非常棒。 少數的缺點:洗衣機使用有點難度,沒有說明;Check-in需要到飯店櫃台
於 2018 年 9 月住了 3 晚

8/10 不錯

Simon (旧金山)

讚好:整潔度、住宿狀況和客房舒適度
位置很好,步行半小时距离能到达大多数景点
因为是全家旅行,所以选择了这家酒店式公寓,父母和孩子有各自独立房间和卫生间,非常方便。厨房和起居室,电器设备一应俱全,餐具厨具也是意想不到的齐全,有家的感觉。
於 2017 年 12 月住了 10 晚
Murmuri Hotel 於 2018年1月5日的回應
Dear Simon, Thank you for take your time writing us and share with the rest of travelers your Murmuri experience. We are happy to know that our appartments exceed your expectations. We take note about there is lack of utensils and we will check that for the future reservations. We hope you will come back again to visit us. Best regards,

8/10 不錯

jerry (hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very good hotel to stay
besides the rating already given, one more thing to appreciate is the attitude and service of their staff. they spent their free time to go to post office to check the tariff and ship a jacket back to me which was left in the wardrobe.
於 2017 年 9 月住了 1 晚
Dear Jerry, First of all I would like to thank you for taking some minutes in writing such a positive review of your recent stay at the Palou Suites Mercader. All the members of the team are pleased to see you had a delightful stay amongst us, and you enjoyed the facilities and services we offer. Reviews like this are of a very high value for us, to continue working steadily. We look forward to welcoming you back to the Palou Suites Mercader in the near future. Kind regards, María

10/10 優異

Lisette

多人同遊
讚好:整潔度、設施服務和住宿狀況
The property was excellent and very convenient for walking around and getting to know Barcelona. Would definitely recommend to stay with a group of people, great rooms and bathrooms.
於 2024 年 4 月住了 3 晚
Julià Mateu Hotel Manager 於 2024年4月18日的回應
Dear Lisette , Thank you for sharing your impressions during your stay at Midmost Hotel. We are happy to have contributed to the success of your visit to Barcelona. We hope to have the pleasure of seeing you again. Kind regards,Julià Mateu Hotel Manager

8/10 不錯

Fiona

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Regina PAGES 於 2024年4月15日的回應
Dear Fiona, Thank you for sharing your comments about your recent experience at our hotel. We apologize for the inconvenience and thank you for your understanding. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future. Best regards, Regina Pagés / Hotel manager

10/10 優異

Bianca

讚好:整潔度和住宿狀況
Regina Pages Hotel Manager 於 2024年3月27日的回應
Dear Bianca, Thank you for sharing your experience at Murmuri Residence, during your visit to Barcelona. We are happy to have contributed to the success of your stay. Best regards, Regina, Murmuri Residence Manager.

10/10 優異

David (Chester-le-Street)

家人同遊
讚好:整潔度、設施服務和住宿狀況
This property was amazing! Great location and the apartment was so modern and clean. While there was always someone at front desk, the door was locked and they kept in touch via WhatsApp. So friendly and couldn’t do enough for you. We can’t wait to come back!
於 2024 年 2 月住了 3 晚
Regina Pages - Hotel Manager 於 2024年2月27日的回應
Dear David,Thank you so much for your fantastic review! We're thrilled to hear that you found our property amazing, with a great location and modern, clean apartments. It's wonderful to know that our team's friendly and attentive service, even through WhatsApp, contributed to your positive experience.We can't wait to welcome you back! If there's anything specific you'd like during your next stay, feel free to let us know. Safe travels until then!Best regards,Regina Pages - Hotel Manager

10/10 優異

RINNA

讚好:整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 7 晚
Regina PAGES 於 2024年1月8日的回應
Dear Rinna,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our great location and found our staff friendly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience.Best regards,

2/10 很差

真實旅客

家人同遊
不滿:整潔度和客房舒適度
FALSE ADVERTISEMENT, PROMISES ONE THING AND DELIVERS SOMETHING ELSE
於 2023 年 12 月住了 5 晚
Regina PAGES 於 2024年1月8日的回應
Dear Anonymous,Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our great location and found our staff friendly.We apologize for any inconvenience caused by the condition of the apartment, particularly the dirty and uncomfortable couch. Your comments are valuable, and we will address these issues with our housekeeping and maintenance teams to ensure improvements are made.We appreciate your understanding and hope that, despite these issues, you had an overall positive experience. If there's anything specific you would like us to address or if you have any further comments, please feel free to reach out to our management team.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience.Best regards,Regina Pages

10/10 優異

Mayse

家人同遊
讚好:整潔度
Excelente por su tranquilidad en pleno centro
Excelente alojamiento en pleno centro de Barcelona, a pocos pasos del Paseo de Gracia. La tranquilidad de un pasaje sin ruido ni bullicio, a la vez tan cerca de las zonas de interés, no tiene precio.
於 2023 年 12 月住了 5 晚
Regina Pagès - Murmuri Residence Manager 於 2024年1月5日的回應
Estimada Mayse,¡Muchas gracias por tomarte el tiempo para compartir tus comentarios! Nos alegra saber que su experiencia en nuestro alojamiento fue excelente y que disfrutase de la ubicación privilegiada en pleno centro de Barcelona, a pocos pasos del Paseo de Gracia.Es un placer saber que la tranquilidad del pasaje, sin ruido ni bullicio, añadió valor a su estancia. Nos esforzamos por brindar un ambiente relajado y cómodo para nuestros huéspedes, y nos complace saber que lo logramos con ustedAgradecemos sinceramente tus palabras y esperamos tener el placer de recibirle nuevamente en su próxima visita a Barcelona.Saludos cordiales,ReginaHotel Manager

6/10 一般

Guillaume

家人同遊
讚好:整潔度和客房舒適度
Manque de personnel
Aucun personnel physique dans l'hébergement! Nous n'avions pas reçu de code d'entrée pour le portail donc nous avons du attendre qu'un autre client arrive et nous ouvre la porte pour accéder à la borne de check-in. Un peu plus tard, la carte d'accès à la chambre ne fonctionnait plus, on en attendu encore 20mn avec la hotline avant de pouvoir entrer dans notre chambre. Au prix de la chambre, ils pourraient payer du personnel 24/24
於 2023 年 12 月住了 1 晚
Regina Pagès - Murmuri Residence Manager 於 2024年1月5日的回應
Cher Guillaume,Nous vous remercions de partager votre expérience avec nous. Nous présentons nos excuses pour les désagréments que vous avez rencontrés lors de votre séjour. Nous comprenons que l'absence de personnel physique et les problèmes liés à l'entrée et à la carte d'accès ont causé des inconvénients inattendus.Nous prenons vos commentaires au sérieux et travaillons à résoudre ces problèmes pour améliorer notre service. Votre suggestion quant à la présence de personnel 24/24 sera également prise en considération dans nos discussions internes.Nous apprécions votre compréhension et espérons avoir l'occasion de vous accueillir à nouveau pour vous offrir une expérience plus positive.Cordialement,Regina Hotel Manager

10/10 優異

Carlin (Pompano Beach)

讚好:整潔度和住宿狀況
於 2023 年 10 月住了 3 晚
Regina - Murmuri Manager 於 2023年11月28日的回應
Dear Mr. Carlin,I would like to thank you for choosing Murmuri Residence and for sharing your opinion about us online. Ratings like yours encourage us to keep improving and creating unique experiences for each guest. I am glad to know that your apartment has been lived up to your expectations. It would absolutely be my pleasure to welcome you back. Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. Best regards from the very heart of Barcelona,

10/10 優異

LOIC

於 2023 年 11 月住了 2 晚
Regina PAGES 於 2023年12月15日的回應
Dear LOIC, Thank you very much for taking the time to complete this review, which is very helpful to us. We are very grateful for the perfect score you have given us! It is a pleasure to know that you enjoyed your stay at Murmuri apartments, we take note of the problem you had at check in, the whole team looks forward to welcome you in the future. Regina Pagès Murmuri Residence Manager

8/10 不錯

Daniel

家人同遊
讚好:整潔度、設施服務和住宿狀況
I gave an overall rating of 4 because, all things considered, I am pleased with our stay. However, things did not begin well when, after reserving, I was told I would be staying at the ‘Concepcío’ property instead, though I believe no related info was presented during the reservation process. I consider this a ‘bait and switch’ approach, and I am sad to say that neither Expedia nor Murmuri would take ownership of this apparent deception. In fact, one of the two ‘live’ Murmuri employees with whom I spoke said, as I understand it, that there are only 2 rental apartments at Murmuri, the building advertised in the listing. But on-site, the biggest downside to the property is that, except for limited daytime hours, the ‘reception’ function is performed entirely remote; the human beings responsible are available only by phone (intermittent pickup; automated greeting in Spanish apparently) or by internal phone within the lobby. My wife and I arrived at 10PM on a dark street, unable at first to reach reception by phone, and with no entry code having been provided. When we did connect, audio quality was inadequate to get things taken care of without great frustration and fear that we would be left on the street. The apartment is okay, but the hassles are daunting.
於 2023 年 11 月住了 3 晚
Regina Pagès - Hotel Manager 於 2023年11月14日的回應
Dear Daniel, Thank you for leaving your review. First of all, we would like to apologize that there were confusions around your reservation. We are sorry to hear that you think we apply as you put it bait and switch to our reservations. This is not the case at all, you get the room you book. There may be confusion on expedia because there you see the mercader building on the photos, but the room you choose and then book is in concepcion. Again we apologize that there has been confusion here. We do indeed work with a self check in service. You can always reach us by phone which we clearly indicate on our website and you can call us 24/7 and we would love to help you. If there is something we cannot solve over the phone we will always send someone to come and help you personally ( the day itself or the next day). We are very sorry that you experienced all these inconveniences, yet I hope to make it all a little more clear for you now. We hope that despite everything you had a nice stay and if you decide to visit us again we will do everything we can to meet your expectations. Best regards, Regina Pages Hotel Manager

10/10 優異

Ivy (Ho Chi Minh City)

多人同遊
讚好:整潔度、設施服務和住宿狀況
The property is in fantastic location, just few minutes walk to metro station, coffee shop, dining and attractions (Casa Milla, Casa Batllo, Casa Vicents). We got an upgrade to 2 bedroom apartment which was much needed and appreciated after a long flight. The apartment is spacious and had everything that we look for. Highly recommended.
Regina Pagès - Hotel Manager 於 2023年11月11日的回應
Dear IVY, I would like to thank you for choosing Murmuri Residence and for sharing your opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences for each guest. I am glad to know that your room has been lived up to your expectations. It is an honor to have you as a guest.Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. Kindest regards from the very heart of Barcelona,

10/10 優異

Juan J

家人同遊
讚好:整潔度和客房舒適度
Esta super bien ubicado, el apartamento esta muy amplio y muy bonito, todo perfecto
於 2023 年 10 月住了 2 晚
Regina Pagès - Murmuri Residence Manager 於 2023年11月2日的回應
Apreciado Sr. Juan, Agradecemos que hayan elegido hospedarse en Murmuri Residence en su reciente visita a la ciudad condal. Gracias por haberse tomado el tiempo en compartir su grata experiencia con nosotros, la cual valoramos enormemente. Será nuestro placer darle nuevamente la bienvenida en su próxima visita a Barcelona.Reciba un cordial saludo, Regina PagèsDirectora de Murmuri Residence

10/10 優異

Juan J

家人同遊
讚好:整潔度和客房舒適度
Inmejorable
Excelente apartamento ubicado en el corazón de Barcelona, cerca de todo precioso el departamento
於 2023 年 10 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年10月29日的回應
Apreciado Sr. Juan,Desde Murmuri Residence, valoramos mucho su reciente visita a nuestras instalaciones y agradecemos que nos recomiende en Expedia. Es un placer leer que nuestras instalaciones y servicios han superado sus expectativas y que ha tenido una experiencia memorable. Le esperamos para poder darle la bienvenida nuevamente en una futura visita. Saludos cordiales desde el corazón de la ciudad condal,

10/10 優異

Crystal

家人同遊
A great central location. Apartment is a good size for families. A few funky things in the bathrooms but a beautiful place to stay for a week or more.
於 2023 年 10 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年10月20日的回應
Dear Crystal.Thank you for your feedback! We're delighted to hear that you found our apartment to be in a great central location and well-suited for families. We appreciate your comments, and we will certainly look into any "funky" aspects in the bathrooms to improve the overall experience. We hope you had an enjoyable week, and we look forward to welcoming you again in the future. Your satisfaction is important to us!

10/10 優異

William Walter

讚好:整潔度和住宿狀況
Great town
於 2023 年 10 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年10月17日的回應
As a collective team, we work really hard to ensure that each guest has a comfortable night stay with us, we are happy to see that you would stay with us again and we look forward to welcoming you back, hopefully within the near future.

8/10 不錯

Merle

讚好:整潔度和客房舒適度
Communication about check-in
Communication was confusing- information about the Mercader location differed from Concepcio one.I was told i might have early check-in but the computer check-in device had no record of that, so had to wait until 3 pm anyway.
於 2023 年 10 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年10月10日的回應
dear Merle,thank you for sharing your impressions after staying at our residence.We regret that it was not very clear about automatic check-in. We are sorry for the confusion and the wait to have your apartment.Even so, we hope to have the pleasure of seeing you again at Murmuri Residence.Best regards,

10/10 優異

Mahmut Ayberk

商務旅客
讚好:整潔度和客房舒適度
Resepsiyon yok giriş karmaşık
Resepsiyon yok giriş karmaşık
於 2023 年 10 月住了 1 晚
Regina Pagès - Murmuri Residence Manager 於 2023年10月7日的回應
Dear Mahmut,Thank you for taking your time on writting this review, which is very helpful for us.We are also grateful with the perfect punctuation that you gave us! On the other hand, we are sorry to hear that you had some issues on the entry.All the team hopes to welcome you back in the near future.Best regards,Regina PagèsMurmuri Residence Manager

6/10 一般

Joep

伴侶同遊
讚好:設施服務
Dit appartement ligt op een superlocatie!! Op loopafstand van metrostation Diagonal, van waar je overal goed naar toe kunt. De Rambla(s) ligt letterlijk om de hoek! Aan beide zijden naast het appt zijn Michelin restaurants, maar dat geeft ‘s-avonds/‘s-nachts wel geluidsoverlast, net als ‘s-morgens (bevoorrading etc). Het appt zelf is enigzins gedateerd, maar ruim genoeg en bevat alles wat je nodig hebt. Dus als je een goede slaper bent en je wilt op loopafstand van de Rinera etc zitten, dan is dit een echte aanrader! Ben je een slechte slaper, dan zou ik het niet doen
於 2023 年 9 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年9月23日的回應
Dear JOEP,I would like to thank you for choosing Murmuri Residence and for sharing your sincere opinion about us online. Comments like yours encourage us to keep improving and creating unique experiences for each guest. I am glad to know that our location in the very heart of Barcelona was perfect to enjoy what the city can offer. We are glad to hear that, despite the age of the decor, the apartment had everything you needed and was spacious enough to enjoy your recent stay with us. It would absolutely be my pleasure to welcome you back. Kindest regards,

10/10 優異

Laura

讚好:住宿狀況
Very quiet but fun area. I love it!
於 2023 年 8 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年8月26日的回應
Dear Laura,Thank you for taking your time on writting this review, which is very helpful for us.We are also grateful with the perfect punctuation that you gave us! It is a pleasure to know that you have enjoyed your experience on the Murmuri Residence, where all the team hopes to welcome you back in the near future.Best regards,Regina PagèsMurmuri Residence Manager

10/10 優異

Haruyo

家人同遊
讚好:整潔度、設施服務和住宿狀況
Muy cómoda y bien distribuida
於 2023 年 8 月住了 2 晚
Regards, Regina Pagès - Murmuri Manager 於 2023年8月19日的回應
Dear HARUYO, I would like to thank you for choosing Murmuri Residence and for sharing your opinion about us online. It gives me a great pleasure to read on your review of your recent visit that your whole experience was excellent from the beginning to the end. I am glad to know that your apartment has been up to your expectations. Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers.

10/10 優異

tiffany

家人同遊
讚好:整潔度
Fantastic apartment in an incredible location. Huge with everything you needed for a very comfortable stay. There were a few issues in the back deck area. Many slats of wood were broken and if you walked over them your foot would go through which was dangerous to say the least. The apartment was a little dated and could use a little freshening up but as I stated before it really was a well thought out massive space to enjoy Barcelona.
於 2023 年 7 月住了 3 晚
Regina PAGES 於 2023年8月15日的回應
Dear Mrs. tiffany, Thank you for sharing your positive experience! We're thrilled that you enjoyed our excellent facilities, cleanliness, and convenient location. The balcony is indeed a great feature for our guests. We apologize for the oversight with the tea towels; we'll make sure to address this to ensure such amenities are available for all guests in the future. Regarding the parasol, we appreciate your feedback and will look into ensuring consistency across all our terraces. We're glad you had a good stay overall, and we hope to have the opportunity to host you again, with all the comforts you deserve. Best regards, Regina Pagés Hotel Manager

10/10 優異

Steven de

家人同遊
讚好:整潔度、設施服務和住宿狀況
Large spacious property, close to many of Barcelona's highlights. Definitely recommend
於 2023 年 8 月住了 1 晚
Regina PAGES 於 2023年8月14日的回應
Dear Steven, We're absolutely delighted to read your fantastic review! Thank you so much for sharing your experience at Midmost Hotel. It brings us immense joy to know that you enjoyed every aspect of your stay, from our ideal location to the comfort of your room and the helpfulness of our staff. It's great to hear that our central location made it convenient for you to explore the major attractions, with the subway right across the street and everything you need within a short stroll. We are looking forward to have you again. Best regards, Regina Pagés Hotel Manager

8/10 不錯

PEDRO

於 2023 年 7 月住了 3 晚
Murmuri Residence 於 2023年8月17日的回應
Estimado Pedro,Gracias por compartir su puntuación con nosotros. Agradecemos que nos haya dado un 4/5 y que haya tenido una fantástica estancia en Murmuri Residence.Deseamos verle de nuevo en un futuro.Saludos cordiales

8/10 不錯

Silvio

家人同遊
讚好:整潔度、設施服務和住宿狀況
I did not like that you have to walk to the apartment.
於 2023 年 7 月住了 1 晚
Regina Pagès - Hotel Manager 於 2023年7月22日的回應
From Murmuri Residence Concepcio, we are pleased to know that your experience at the hotel has been memorable. Thank you very much for sending us your comments as it is very important for us to know the impression we make on our guests in order to improve the service and facilities we offer. For your information, the location of our apartments is indicated under the room category online. I regret that the location of our Residence apartments was not of your convenience, so I strongly recommend to reserve a room in the hotel building next time. It would absolutely be my pleasure to welcome you back. Warmest regards from the very heart of Barcelona downtown,

10/10 優異

Karen

家人同遊
讚好:整潔度、設施服務和住宿狀況
Lovely property in a really nice area
於 2023 年 7 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年7月22日的回應
Dear mrs. Karen, We appreciate your feedback about Murmuri Residence online. We work every day hard to maintain our level of service and quality in excellence and ensure the satisfaction of our guests and achieve or exceed their expectations.Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers. Regards,

8/10 不錯

MARC

於 2023 年 7 月住了 1 晚
Regina Pagès - Hotel Manager 於 2023年8月9日的回應
thanks for your score

10/10 優異

Veronica

家人同遊
讚好:整潔度和客房舒適度
Super recomendado!
Todo fue increible, el proceso de check in eficiente, sencillo y rapido. Los felicito por la tecnologia nos encanto!! El lugar wao en un area super exclusiva y chic de Barcelona. La conexion de wifi estuvo algo debil pero el resto excepcional.
於 2023 年 7 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年7月14日的回應
Dear Veronica, Thank you very much for taking your time to share your opinion with us. We are delighted to have contributed to the success of your visit to Barcelona.We hope to have the pleasure of seeing you again soon.Kindest regards,Regina PagèsHotel Manager.

10/10 優異

Martyn

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
Great place to stay. Right in the middle of everything and an easy walk to everything you might want to see.
於 2023 年 7 月住了 9 晚
Regina PAGES 於 2023年7月15日的回應
Dear Martyn, It is my pleasure to read your kind comments regarding your recent visit to Murmuri Residence. I am delighted to read how much you enjoyed the location and your apartment. I very much look forward to welcoming you back soon. Best regards Regina Pagés / Hotel manager

10/10 優異

Carlos

讚好:整潔度、職員與服務和住宿狀況
Excelente localidad y servicio al cliente !!!
於 2023 年 6 月住了 2 晚
Regina PAGES 於 2023年6月25日的回應
Apreciado Carlos,Desde el Hotel Midmost, valoramos mucho su reciente visita a nuestras instalaciones y agradecemos que nos recomiende en Expedia. Nos complace leer que la impresión causada sobre nuestro hotel y equipo ha sido muy positiva. Todos los miembros del equipo trabajamos continuamente para mejorar y dar la mejor calidad de servicio a nuestros huéspedes. Le esperamos para poder darle la bienvenida nuevamente en una futura visita. Cordiales saludos desde el mismo centro de la ciudad condal. Atentamente,

10/10 優異

LUISA FERNANDA

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 6 晚
Regina Pagès - Murmuri Residence Manager 於 2023年6月22日的回應
Estimada Luisa,Gracias por tomarse su tiempo en completar esta reseña, que es muy útil para nosotros.También le agradecemos la perfecta puntuación que nos ha dado! Es un placer saber que ha disfrutado de su estancia en Murmuri Residence, donde todo el equipo espera darle la bienvenida de nuevo en un futuro.Un cordial saludo, Regina Pagès Murmuri Residence Manager

10/10 優異

Lisa

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Easy check-in. Lovely property. Great location. Would come back again!
Regina Pagès - Hotel Manager 於 2023年6月16日的回應
Dear LisaI personally want to thank you for leaving such kind words for us. I am more than happy to read that you enjoy your stay with us.I would like to thank you for choosing us and for your positive review. Looking forward to welcoming you back soon.Yours sincerely, / ReginaHotel Manager

6/10 一般

fabrice

於 2023 年 6 月住了 4 晚
Regina Pagès - Murmuri Residence Manager 於 2023年6月13日的回應
Dear Fabrice,We would like to thank you for taking your time on completing this review.We are sorry to see that your stay did not met with your expectations looking at the punctuation that you gave us. We are always trying to improve our proucts and services, and all the team hopes to welcome you back in the near future.Kind regards,Regina PagèsMurmuri Residence Manager

10/10 優異

Oana

於 2023 年 5 月住了 7 晚
Regina Pagès - Hotel Manager 於 2023年6月8日的回應
Dear Oana ,Thank you for taking your time on completing this little survey that we have sent you.We are also grateful with the amazing punctuation that you gave us! It is a pleasure to know that you have enjoyed your stay on the Hotel Midmost, where all the team hopes to welcome you back in the near future.Best regards,

10/10 優異

Christopher

於 2023 年 6 月住了 1 晚
Regina Pagès - Hotel Manager 於 2023年6月8日的回應
Dear Mr. Christopher,Thank you for choosing Hotel Midmost for your stay. We are very happy to read that you enjoyed your room and specially the hotel. We are looking forward to welcome you back in a near future. Best regards, Regina Pagés Hotel Manager

10/10 優異

MOIRA

多人同遊
讚好:整潔度和客房舒適度
Clean, spacious and extremely well-equipped.
From check-in to check-out, our experience was wonderful. The lady in reception very kindly upgraded us, which was a nice surprise. The apartment had everything we needed and was clean, bright and spacious. Will definitely return when we visit Barcelona again.
於 2023 年 5 月住了 4 晚
Regina Pagès - Hotel Manager 於 2023年6月8日的回應
Dear MOIRA ,Thank you for taking your time on completing this little survey that we have sent you.We are also grateful with the amazing punctuation that you gave us! It is a pleasure to know that you have enjoyed your stay on the Murmuri Residence, where all the team hopes to welcome you back in the near future.Best regards,

2/10 很差

Graham

家人同遊
不滿:整潔度、設施服務和住宿狀況
We booked Murmuri Residence Mercader where we had stayed before and were put in a separate property called GREC. This place was filthy dirty, tired and not as it should be or advertised. All members of our family staying were bitten by insects and mites in the property. We should be given a full refund having complained at the location together with compensation for the bites and distress caused. I do have photos to demonstrate and verify the comments above. Never again!!!!
Regina Pagès Hotel Manager 於 2023年5月29日的回應
Dear Graham,Thank you for taking your time on completing this review, which is very useful for us.We are sorry to see that your experience was not good, and we want to apologyse for the inconvenience that you comment. We will investigate this because it never happened before.Kind regards,Regina PagèsMurmuri Residence Manager

10/10 優異

真實旅客

讚好:整潔度和客房舒適度
Incrível
Excelente localização e acomodação.
於 2023 年 5 月住了 7 晚
Regina Pagès - Hotel Manager 於 2023年5月16日的回應
Dear Anonymous, From Murmuri Residence, we truly appreciate your feedback about us online. I am glad to know that your apartment has been lived up to your expectations and the location allows you to have a memorable experience in Barcelona. It will be our pleasure to welcome you back soon. Regards, Regina - Murmuri Manager

10/10 優異

真實旅客

讚好:整潔度和客房舒適度
Incrível
Excelente acomodação e localização.
於 2023 年 5 月住了 7 晚
Regina Pagès - Hotel Manager 於 2023年5月16日的回應
Dear Anonymous ,We would like to thank you for taking your time on completing this review, which is very helpful for us. We are also grateful with the amazing punctuation that you gave us! It is a pleasure to know that you have enjoyed your experience on Murmuri Residence, as well as its location and cleaness.All the team hopes to welcome you back in the near future. Best regards, Regina Pagès Murmuri Residence Manager

2/10 很差

anais

家人同遊
不滿:整潔度和客房舒適度
A fuir !!!
A fuir!!! Nous avons réservé dans cette résidence arrivé sur place surprise pas de réception portail fermé une machine pour récupérer la réservation. Impossible de s'enregistrer convenablement et personnel de l'accueil ne parle pas français et est très désagréable au téléphone. et la surprise nous apprenons que notre logement est pas dans cette résidence mais trois rue plus loin . Logement qui n'a rien a voir avec les photos et celui réserver il s'agit d'un autre bâtiment . De plus le ménage laisse à désirer l'hygiène est déplorable. Il ne vaut pas du tout 4 étoiles. Je vous le déconseille fortement car vous allez avoir un séjour gâché comme nous . Nous sommes parti avant la fin tellement nous étions dégoûté.
於 2023 年 4 月住了 3 晚
Regina Pagès - Hotel Manager 於 2023年5月1日的回應
Dear anais, Thank you very much for taking your time to share your opinion with us. I deeply regret that your recent experience did not live up to your expectations, and I would like to show you my concern. We were all committed to make your stay memorable, and provide you the best possible experience. I am looking forward to welcome you back again I hope to have the opportunity to welcoming you back and offer you the memorable experience you deserve. Kindests regards, Regina Pagès Murmuri Residence Manager

8/10 不錯

Joaquin silva sl

於 2023 年 4 月住了 2 晚
Regina 於 2023年4月18日的回應
Dear Mrs. Watkins,Thank you very much for having taken the time to leave such a wonderful review of your recent visit to Midmost Barcelona. We are more than happy to hear that you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,Regina PagésHotel Manager

10/10 優異

Matthias

商務旅客
讚好:整潔度和客房舒適度
Sehr angenehmer Aufenthalt
Sehr hilfsbereiter Check-in, beste und ruhige Location und super Terrasse.
於 2023 年 3 月住了 1 晚
Regina Pages - Hotel Manager 於 2023年3月30日的回應
Estimado Matthias, Muchas gracias por tomarse parte de su tiempo en completar esta reseña, la cual nos es de gran ayuda. Además, estamos muy agradecidos con la tan buena puntuación que nos ha dado! Es todo un placer saber que ha disfrutado de su estancia en Murmuri Residence, donde todo el equipo desea poder darle la bienvenida en un futuro. Cordiales saludos, Regina Hotel Manager

10/10 優異

Juan Manuel

家人同遊
讚好:整潔度、設施服務和住宿狀況
Apartamento muy tranquilo en ubicación perfecta. Muy recomendable. A la llegada todo son facilidades.
於 2023 年 3 月住了 2 晚
Regina Pages Hotel Manager 於 2023年3月28日的回應
Eatimado Juan Manuel,Muchísimas gracias por haber seleccionado en Mercader Resisence para su reciente visita a Barcelona y haber compartido su experiencia. Nos complace enormemente leer que disfrutó de su estancia con nosotros leer que disfrutó de su estancia con nosotros y que la calidad de servicio que ofrecemos a nuestros clientes cumplió con sus expectativas. Esperamos poder darle la bienvenida en un futuro no muy lejano.

10/10 優異

Jamie

多人同遊
讚好:整潔度、設施服務和住宿狀況
Great apartment! Very spacious. Staff was very kind and very helpful
於 2023 年 2 月住了 2 晚
Regina Pagès - Hotel Manager 於 2023年2月27日的回應
Dear JAMIE, We genuinely appreciate your kind remarks about our services and facilities. I am glad to know that your room has been up to your expectations. It is always nice to read that the service of our team members made a real differenceand we will certainly share your praise with all of them.Thank you once again for providing us your maximum rating and for recommending our hotel to other travelers

2/10 很差

Karl

家人同遊
讚好:整潔度
於 2022 年 12 月住了 4 晚
Regina Pagès - Hotel Manager 於 2023年1月11日的回應
Thank you very much for having taken the time to leave a stars of your recent visit to Mercader Residence. We always appreciate hearing comments directly from our customers to keep improving our main installations and services.We look forward to welcoming you back soon.

8/10 不錯

Yasaman

親子同遊
讚好:整潔度和住宿狀況
Nice experience.
Regina Pagès - Hotel Manager 於 2022年12月30日的回應
Dear Yasaman,We genuinely appreciate your kind remarks about our services and facilities.Thank you for staying with us and for recommending Murmuri Residence to other travelers.We are delighted to read that all your wishes were met and that you had an unforgettable experience with us. It would absolutely be my pleasure to welcome you back.Kindest regards from the very heart of Barcelona downtown,Regina Pagès