接待處

聖安東尼奧 SM 酒店的評價

3 out of 5
聖安東尼奧 SM 酒店
Carrer del Consell de Cent, 476, Barcelona

評價

8.4

很好

10 分評分,優異;693 則評價中有 242 則" "
8 分評分,不錯;693 則評價中有 313 則" "
6 分評分,一般;693 則評價中有 114 則" "
4 分評分,欠佳;693 則評價中有 22 則" "
2 分評分,很差;693 則評價中有 2 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

An Chi Cathy

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 10 晚
SM Hotel Sant Antoni 於 2023年3月15日的回應
Apreciada Sra. An Chi,Muchas gracias por su valoración. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
直接在門口就可仰望聖家堂
距離聖家堂很近,地點非常好!服務態度也很好!
於 2019 年 11 月住了 2 晚
ingrid 於 2019年12月2日的回應
We apreciate your opinion concerning your recent stay in SM Hotel Sant Antoni. Hope to see you soon!!

10/10 優異

AN CHIEH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
ingrid 於 2018年10月8日的回應
Dear Mr. An Chieh, Thank you for your comment about SM Hotel Sant Antoni. We are pleased that you have stay in our hotel. We strive to provide the ultimate service while maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. Kind regards

6/10 一般

真實旅客

6/10 一般

真實旅客

不滿:整潔度和客房舒適度
若每天需更換床單者,請三思
鄰近聖家堂,超市在附近,且有中國餐館及不錯的麵包店及西班牙餐館。但離格拉西亞大道有些距離。 房間空間較小,洗手槽漏水較慢,我們在那待了6個晚上,僅更換1次床單。向櫃檯反應僅表示明天再說, 而無實際更換行為。

6/10 一般

真實旅客

讚好:整潔度
不滿:職員與服務
The location was good and clean, but room was too small.

8/10 不錯

YUN TING (Hong Kong)

讚好:整潔度、職員與服務和客房舒適度
Worth to choose
Room have a big windows which I like most. While the size of a double bed room is smaller than expected. Hotels located in 10 mins walk to the nearest metro station which is still acceptable.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
不錯的選擇
鄰近聖家堂,環境清幽。房間小而乾淨。 雖然距離地鐵近,但從地鐵感恩大道站轉地鐵二號線要走一小段路。 第一天清潔人員打掃鄰房的聲音很大,影響睡眠,但經反應後第二天改善很多。 櫃檯人員態度良好,還借冰箱給我們冰奶油。

8/10 不錯

Rene

讚好:整潔度、職員與服務和住宿狀況
Good stay, unfortunately the walls are thin!
於 2024 年 4 月住了 1 晚

10/10 優異

Ranzel Joy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay at Hotel Sant Antoni. Staff were really helpful. My mom and I arrived early and Ana at the front desk let us in at least to drop off luggage and keep it at a safe room while waiting for check in time which was helpful because we don’t want to walk around Barcelona with heavy bags. They have great breakfast. Lots of options! Luisa who works at the breakfast area made sure that there's food for everybody. All of the staff were kind and gives good vibes which makes a lot of difference! Will definitely stay here again in case I visit Barcelona again :)
SM Hotel Sant Antoni 於 2024年4月18日的回應
Dear Ranzel,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Terence

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Modern, clean and good value for money.
於 2024 年 2 月住了 3 晚
SM Hotel Sant Antoni 於 2024年2月29日的回應
Dear Terence,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

8/10 不錯

Dina

讚好:整潔度
We enjoyed this location and it was very convenient
SM Hotel Sant Antoni 於 2024年2月29日的回應
Dear Dina,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Mario

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good excellent service
於 2024 年 2 月住了 1 晚
SM Hotel Sant Antoni 於 2024年2月6日的回應
Dear Sir Mario,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Hansol

於 2024 年 1 月住了 1 晚
SM Hotel Sant Antoni 於 2024年2月2日的回應
Apreciado sr. Hansol,Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

10/10 優異

Morita

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
SM Hotel Sant Antoni 於 2024年2月2日的回應
Apreciados Sres. Morita, Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Muchas gracias por su valoración.Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

8/10 不錯

Miguel

於 2024 年 1 月住了 4 晚
SM Hotel Sant Antoni 於 2024年1月15日的回應
Apreciado Sr. Miguel, Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado. Muchas gracias por sus comentarios y valoraciones; sus comentarios nos ayudan a mejorar y ofrecer una mejor experiencia a nuestros huéspedes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

8/10 不錯

Claudiu

親子同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
於 2023 年 12 月住了 3 晚
SM Hotel Sant Antoni 於 2023年12月18日的回應
Thank you for your review.Sincerely,

8/10 不錯

Jessika Johanna

讚好:整潔度、職員與服務、設施服務和住宿狀況
Mi unico comentario es que en la habitacion qie estaba se veia mucho la luz del corredor oor debajo de la puerta y por la ventana
於 2023 年 12 月住了 2 晚
SM Hotel Sant Antoni 於 2023年12月18日的回應
Apreciada Sra. Johanna,Muchas gracias por sus comentarios y valoraciones. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado.Tomamos nota de sus comentarios con el fin de mejorar el servicio que ofrecemos a nuestros clientes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

8/10 不錯

RATCHA (Stevenson Ranch)

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenient and close to shopping areas, staffs very friendly and helpful.
於 2023 年 11 月住了 3 晚
SM Hotel Sant Antoni 於 2023年12月18日的回應
Dear Ratcha, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

10/10 優異

Kristel Annie G Van den

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gezellige netjes proper hotel. Voor herhaling vatbaar. 👌
於 2023 年 11 月住了 5 晚
SM Hotel Teatre Auditori 於 2023年12月18日的回應
Dear Kristel, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

8/10 不錯

Dianne

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great location near the Sagrada Familia. Easy to get on the hop on and off bus from here. Staff was friendly and very helpful when asked about good local tapas restaurants. Bed linens were very nice and the beds were very comfortable.
於 2023 年 11 月住了 2 晚
SM Hotel Sant Antoni 於 2023年11月14日的回應
Dear Dianne,Thanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Humayun

讚好:設施服務
Good location. Lot of restaurants around. Few famous attractions are within walking distance. Would recommend the hotel.
於 2023 年 11 月住了 3 晚
SM Hotel Sant Antoni 於 2023年11月14日的回應
Dear Guests,Thanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

8/10 不錯

Siu Yuen

讚好:整潔度、職員與服務和住宿狀況
The property is walkjng distance to the major scenery and close to the metro.
於 2023 年 10 月住了 2 晚
SM Hotel Sant Antoni 於 2023年11月2日的回應
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

6/10 一般

Nerissa

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
Change your mid day front desk
My first experience with Hotel Sant Antoni was in 2014. Back then the front desk persons were so accommodating that when I formed this group of 20 people and told them to stay at this hotel, I was under the impression everyone will be happy.But we are NOT! First of all, the attitude of your front desk person assigned on Oct.13, 2023 should be reformed. You are in the hospitality business. Be considerate and not a snobbish Bit…. We arrived at the hotel early and had our luggages stowed on the first floor. That was fine But when we got back after our Sagrada tour after 3 pm , we expect to be able to check in. She did some grudgingly Then She left us and another couple wait until the evening shift took over and took care of us. The management should train their front desks to be people oriented. I regret to refer my group in your hotel. Next time I have another group who’ll be staying in Barcelona, your hotel will definitely NOT BE in my radar. Too bad!you just lost some future clients.
於 2023 年 10 月住了 2 晚
SM Hotel Sant Antoni 於 2023年11月14日的回應
Dear Nerissa,First of all, we appreciate the trust in our Hotel to stay for the second time in Barcelona.We are sorry that your experience this time was not to your liking. We must point out that our facilities are not prepared for groups. We are a small and family hotel. Your reservations came to us individually through different websites and until you arrived at the hotel, we did not know that all of those people were travelling together. In our Hotel, check-in is from 3:00 p.m. You can check it in the Hotel conditions. We accomodated most of the group before this time.We hope to see you again in the near future.If we can provide any assistance, don't hesitate to contact us.

8/10 不錯

Alfredo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Te cobran por resguardar las maletas, eso nunca lo habíamos visto en un hotel, todo lo demás muy bien
於 2023 年 10 月住了 1 晚
SM Hotel Sant Antoni 於 2023年10月27日的回應
Apreciado Sr. Alfredo,Muchas gracias por sus comentarios y valoraciones. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado.Tomamos nota de sus comentarios con el fin de mejorar el servicio que ofrecemos a nuestros clientes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 優異

Beverly

讚好:住宿狀況
Good!!!
於 2023 年 9 月住了 1 晚
SM Hotel Sant Antoni 於 2023年10月25日的回應
Dear Beverly, Thank you for your evaluations and comments. We hope to see you again very soon! Sincerely

10/10 優異

Calman

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The elevator is excruciatingly slow. Everything else is fantastic.
於 2023 年 10 月住了 3 晚
SM Hotel Sant Antoni 於 2023年11月2日的回應
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Igor

於 2023 年 9 月住了 1 晚
SM Hotel Sant Antoni 於 2023年10月4日的回應
Muchas gracias por su valoración Sr. Igor.Nos complace haya disfrutado de su estancia en nuestro hotel y esperamos volver a verle en un futuro próximo.Atentamente,

10/10 優異

Chloe

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
David the receptionist was lovely, great dinner recommendations and breakfast in hotel was lovely. Place was clean, modern, quite at night amd comfy. Couldnt want more
於 2023 年 9 月住了 1 晚
SM Hotel Sant Antoni 於 2023年9月5日的回應
Dear Chloe,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Paul

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed one night here unfortunately. The staff were very helpful, and the room was clean with everything we needed. We very much enjoyed the breakfast, catering to all tastes.
於 2023 年 8 月住了 1 晚
SM Hotel Sant Antoni 於 2023年8月9日的回應
Dear Sir,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

8/10 不錯

Stevi

於 2023 年 7 月住了 4 晚
SM Hotel Sant Antoni 於 2023年8月16日的回應
Apreciados Clientes,Muchas gracias por su valoraciónSu opinión es muy importante para nosotros y utilizamos cada sugerencia para mejorar y crear una experiencia agradable a cada uno de nuestros clientes.Si podemos ayudarle en el futuro, no dude en ponerse en contacto con nosotros.Esperando volver a verles de nuevo, les deseamos que tengan un buen día!Atentamente,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
SM Hotel Sant Antoni 於 2023年7月11日的回應
Apreciado cliente,Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

8/10 不錯

Andrea

多人同遊
Clean and comfortable
This hotel is in a great location, but there was a large barking dog across the street that barked all times of the day and night. I had to wear earplugs at night to sleep. The rooms were a bit small, but it was very clean. The beds and pillows were comfortable, and they had plenty of hot water and a large shower. They had a mini fridge and a safe in the room, which was convenient. We enjoyed the breakfast buffet with lots of hot and cold options. Wi-Fi was good the first couple of days, but then it went out and wasn't available in our room the last day and a half. The front desk said they had no way to fix it, but it was still accessible from the lobby only.
於 2023 年 5 月住了 3 晚
SM Hotel Sant Antoni 於 2023年6月12日的回應
Dear Andrea,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Luke

讚好:整潔度、職員與服務和住宿狀況
Close to Sagrada Familia and metro. Walkable to everywhere.
SM Hotel Sant Antoni 於 2023年6月12日的回應
Dear Sir,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Siisti ja hyvä hotelli. Huone oli hyvä ja siisti ja hotellin henkilökunta olivat ystävällisiä ja avuliaita. Hotellilta oli 10min kävelymatka Sagrada familialle ja kahviloita ja ruokakauppoja oli hotellin lähellä paljon. Metroasemalle oli vain parin minuutin kävelymatkan. Ainoa miinus oli ettei aamupala kuulunut hotellin varaushintaan. Kaikenkaikkiaan 5/5 kokemus.
於 2023 年 5 月住了 4 晚
SM Hotel Sant Antoni 於 2023年5月31日的回應
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Teresa

讚好:住宿狀況
Very clean, excellent service and great location.
於 2023 年 5 月住了 1 晚
SM Hotel Sant Antoni 於 2023年5月31日的回應
Dear Teresa,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

RODOLFO ALEXIS

於 2023 年 5 月住了 2 晚
SM Hotel Sant Antoni 於 2023年5月31日的回應
Apreciado Sr. Rodolfo,Muchas gracias por sus comentarios y valoraciones. Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado.Tomamos nota de sus comentarios con el fin de mejorar el servicio que ofrecemos a nuestros clientes. Esperamos volver a verles de nuevo muy pronto. Agradeciendo de nuevo todo su interés, les deseamos un feliz día! Atentamente,

10/10 優異

Huifen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room is clean but table is too small.
於 2023 年 4 月住了 3 晚
SM Hotel Sant Antoni 於 2023年5月12日的回應
Dear Sir Huifen,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

10/10 優異

Somnath

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 3 晚
SM Hotel Sant Antoni 於 2023年5月2日的回應
Dear Somanta, Thank you for your evaluations. We hope to see you again very soon! Sincerely

10/10 優異

Claudia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super!
於 2023 年 3 月住了 2 晚
SM Hotel Sant ANtoni 於 2023年4月4日的回應
Apreciada Sra. Claudia,Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

10/10 優異

Elizabeth

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a smaller hotel that is very clean and comfortable. Great shower and the mattress was just wonderful. It is basic and does not have a restaurant or workout equipment and so on. There a lots of good close-by places to eat. The price is very reasonable and I always felt safe. They offer a breakfast buffet and it has a good variety and the quality is very good. The two ladies (I am sorry I cannot say their names) who take care of this make sure all is fresh and they are very welcoming. Coffee is available all day. The staff in general is very pleasant. David works evening hours at the front desk and he was especially welcoming to us and helpful and is quite an asset to the organization. This is a great hotel and I will definitely stay at this hotel again.
於 2023 年 3 月住了 7 晚
SM Hotel Sant Antoni 於 2023年4月3日的回應
Dear Elizabeth,Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.Again, thanks for taking the time and have a great day!Sincerely,

8/10 不錯

JOSE

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 3 晚
SM Hotel Sant Antoni 於 2023年3月7日的回應
Apreciado Sr. José ,Gracias por elegir nuestro hotel para su estancia en Barcelona y por tomarse el tiempo para contestar el cuestionario de satisfacción y por sus comentarios. Nos complace que su estancia haya sido de su agrado, trabajamos día a día para ofrecer el mejor servicio a nuestros huéspedes para que puedan disfrutar de su estancia.Esperamos tenerle de vuelta de nuevo en un futuro.Saludos Cordiales,

10/10 優異

alejandro

於 2023 年 2 月住了 1 晚
SM Hotel Sant Antoni 於 2023年3月14日的回應
Apreciado Sr. Alejandro,Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

10/10 優異

Laura

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 3 晚
SM Hotel Sant Antoni 於 2023年11月6日的回應
Dear LauraThanks for your review regarding your recent stay at our Hotel.Your feedback is very much appreciated and we can assure you we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.If we can be of assistance in the future, don't hesitate to contact us. Again, thanks for taking the time and have a great day!Sincerely,

8/10 不錯

FARLEY

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel com boa localização, limpeza e café da manhã. Todos os funcionários foram agradáveis e gentis.
於 2023 年 1 月住了 12 晚
SM Hotel Sant Antoni 於 2023年2月8日的回應
Estimado Sr. Farley,Gostaríamos de expressar-lhe os nossos sinceros agradecimentos por nos dar conhecimento da sua satisfação na sua recente estadia no nosso hotel.É muito importante para nós saber-mos que os serviços que lhe oferecemos foram do seu agrado e que lhe permitiram disfrutar, com plena satisfação, dos dias que passou connosco.As suas sugestões serão um farol que nos guiará no sentido de procurar-mos criar experiências que permitam aos nossos clientes estadias cada vez mais agradáveis.Esperamos que nos visite novamente e desejamos-lhe um bom dia.Atentamente

10/10 優異

Guillermo Antonio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bien ubicado con empleados atentos a los huéspedes.
於 2023 年 1 月住了 4 晚
SM Hotel Sant Antoni 於 2023年2月6日的回應
Apreciado Sr. Guillermo,En primer lugar quiero expresarle nuestro agradecimiento por completar el cuestionario de satisfacción sobre su reciente estancia en nuestro hotel.Nos alegra saber que han disfrutado de su estancia en nuestro Hotel y que los servicios ofrecidos han sido de su agrado.Su opinión es muy importante para nosotros y utilizamos cada sugerencia para mejorar y crear una experiencia agradable a cada uno de nuestros clientes.Esperando volver a verles de nuevo, les deseamos que tengan un buen día!Atentamente,

4/10 欠佳

Yuna

不滿:職員與服務和設施服務
The stuff wasn’t friendly and the amenities only in the room was shampoo.
於 2023 年 1 月住了 1 晚
SM Hotel Sant Antoni 於 2023年2月6日的回應
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,

8/10 不錯

Gillian

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Hotel great but watch missing from the room
Really loved the hotel room and facilities and location. Clean with everything I needed. Daughters watch went missing from the room on the last day but staff didn’t do anything about it! Spoke to reception who just said they asked the cleaners and nobody had it ! Feel the hotels response could have been better and more sympathetic. Watch was more sentimental than of great value .
於 2023 年 1 月住了 3 晚
SM Hotel Sant Antoni 於 2023年2月7日的回應
Dear GillianFirst of all, we want to thank you for booking at our Hotel for your stay in Barcelona.As we told you, the chambermaid did not find anything in the room at the chek-out. Anyway, we had called to the laundry to look for between the sheets and they replied us nothing was foundWe apologize for the inconvenience and hope to see you during your next visit.If we can provide any assistance, don't hesitate to contact us.

8/10 不錯

Vera

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
SM Hotel Sant Antoni 於 2023年2月6日的回應
Apreciada Sra. Vera, Gracias por su valoración. Esperamos volver a verles muy pronto!Atentamente

8/10 不錯

Jannie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Een heel mooi modern hotel dichtbij alles en ov.
於 2023 年 1 月住了 3 晚
SM Hotel Sant Antoni 於 2023年2月6日的回應
Dear Sirs,Thanks for your review regarding your recent stay at our hotel. Your feedback is very much appreciated for us and for upcoming guest. We assure you that this information enables us to create pleasant experiences to each of our guests. We are very glad to know that you have had an enjoyable stay. We hope to see you soon. Again, thanks for taking the time and have a great day!Sincerely,