頂樓露台

維奇麥酒店的評價

4 out of 5
維奇麥酒店
Avinguda Diagonal 596, Barcelona

評價

9.0

卓越

10 分評分,優異;424 則評價中有 274 則" "
8 分評分,不錯;424 則評價中有 108 則" "
6 分評分,一般;424 則評價中有 27 則" "
4 分評分,欠佳;424 則評價中有 9 則" "
2 分評分,很差;424 則評價中有 6 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

yuwei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 5 晚
Vincci 於 2020年1月23日的回應
Gracias por su comentario

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 2 晚
Vincci 於 2019年4月20日的回應
Thanks for scoring. A greeting

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不错的酒店
酒店非常棒 不大但比较精致
於 2018 年 8 月住了 2 晚

6/10 一般

真實旅客

不滿:整潔度和客房舒適度

8/10 不錯

Stefan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Small , but very cosy hotel. Great service
於 2024 年 3 月住了 1 晚

10/10 優異

Lisa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚

6/10 一般

ANA

於 2024 年 3 月住了 2 晚

6/10 一般

Edgar

讚好:整潔度、職員與服務和設施服務
Que haya habitaciones que den al patio de luces en plantas bajas donde podrían entrar… y prácticamente sin luz… deja que desear pra un 4 estrellas
於 2024 年 3 月住了 1 晚

10/10 優異

Job

讚好:整潔度、職員與服務和住宿狀況
Me encantó, me hospedaría nuevamente.
於 2024 年 2 月住了 3 晚

10/10 優異

Jorge mario

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muy buena la atención
於 2023 年 12 月住了 1 晚

10/10 優異

John

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Convenient location in walkable area and easy access to transportation. Stayed for business but would consider for other occasions as well.

6/10 一般

真實旅客

商務旅客
El hotel está bien situado pero necesita ya algunas mejoras.
於 2023 年 11 月住了 1 晚

10/10 優異

Thomas-daniel

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Top
Tout est Super merci beaucoup
於 2023 年 11 月住了 1 晚

2/10 很差

Adel

於 2023 年 11 月住了 2 晚

10/10 優異

victor

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good

10/10 優異

José Antonio

讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Juan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 優異

Caroline

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

4/10 欠佳

James

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
Arriving to the hotel was super easy and we were allocated a room ahead of our check-in time which was more than perfect. Upon arrival to the room there was a strange musky oder within the room itself, after opening windows and ventilating the room, my partner and I ventured out of the hotel. When we returned the smell was still prominent so we asked if is there was a possibility to move rooms. After being allocated a new room we came to discover that the window did not open in the newly allocated room, causing it to get really hot. The intermittent aircon did help, however it was something that had to be constantly monitored and activated causing a disrupted sleep. We also found damage to the door becoming quite difficult to secure the room, after a few attempts we were successful but left us anxious in knowing our belongings were secure and safe. We approached reception to see if there was anything that could be done about the newly allocated room - but there wasn’t a great amount of service provided. The next day we received a call to the room from reception regarding inconveniences - a free breakfast was allocated as a gesture of good will. Although this was a nice gesture it didn’t surpass the poor experience which was had. We asked a number of occasions to speak with a manager throughout the ongoing issues but we never got a direct interaction or communication. I wouldn’t recommend this property again.
於 2023 年 10 月住了 3 晚
General Manager Hotel Vincci Mae 4* 於 2023年10月17日的回應
Dear Guest,Thank you for taking the time to review your stay.We are glad to hear that your check-in process was smooth and that you were able to access your room ahead of schedule. Our location and easy access are some of the aspects our guests appreciate the most.We apologize for the inconvenience you experienced with the odor in your room and the issues with the window and door in the second room. We take our guests' comfort very seriously, and we will address these concerns with our maintenance team to ensure they are resolved. We understand that you felt that the complimentary breakfast offered as a gesture of goodwill did not fully compensate for the inconvenience you faced. We would also like to clarify that our staff is available 24/7 to assist with any concerns, and we regret that you did not have the opportunity to speak directly with a duty manager during your stay. We continuously strive to improve our services and appreciate your feedback.We hope that you will return in the future for a more enjoyable stay. Kindest regards,

10/10 優異

Pablo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Un hotel con encanto digno de las 5 estrellas
El personal súper eficiente, profesional y amable. La suit (habilitación 811) increíble, digna de un hotel de 5 estrellas. Sin lugar a dudas en nuestra próxima estancia en Barcelona repetiremos la experiencia.
於 2023 年 10 月住了 2 晚

10/10 優異

Cathy

於 2023 年 9 月住了 2 晚

4/10 欠佳

真實旅客

不滿:職員與服務和住宿狀況
Ik raad dit hotel af
Hotel ligt heel ver van alle bezienswaardigheden. Personeel aan de receptie was onvriendelijk. Ouderwets ingerichte kamers. Geen zwembad die naam waardig. Wel een whirlpool, maar de watertemperatuur was 20°C. Ik raad dit hotel af.
於 2023 年 9 月住了 3 晚
General Manager Hotel Vincci Mae 4* 於 2023年9月27日的回應
Beste gast,Bedankt dat u de tijd heeft genomen om een beoordeling te schrijven.We zijn blij te horen dat u onze kamers als schoon en comfortabel heeft ervaren. Echter, we betreuren het te horen dat u niet tevreden was met de locatie en het personeel. Ons hotel bevindt zich in het stadscentrum, op Avenida Diagonal, en is goed bereikbaar met het openbaar vervoer. We bieden ook een handige gids in onze hotel-app om u te helpen bij het plannen van uw bezoek aan de belangrijkste bezienswaardigheden van Barcelona.We nemen uw opmerkingen over het personeel serieus en zullen dit intern bespreken om onze service te verbeteren. Wat betreft het zwembad, het is inderdaad een klein dompelbad op ons dakterras en niet bedoeld als een groot zwembad. We verontschuldigen ons als dit niet aan uw verwachtingen voldeed en zullen overwegen om de beschrijving op onze website aan te passen om toekomstige misverstanden te voorkomen.Hartelijke groet en graag tot een volgende keer,

2/10 很差

marco (onalaska)

不滿:設施服務和住宿狀況
The room smelled terrible. After 5 days I asked for another one that smelled ok, but I should have never been put in that room.
於 2023 年 9 月住了 9 晚
General Manager Hotel Vincci Mae 4* 於 2023年9月27日的回應
Dear Marco,Thank you for taking the time to review your stay.We are sorry to hear of the issue you had with your first room and regret that you didn't let us know immediately so that we could have addressed the matter straight away to ensure your comfort. Nevertheless, we are glad that we were able to find you another room once you alerted us to the issue.We hope you will consider staying with us again in the future. Best regards,General ManagerHotel Vincci Mae 4*

2/10 很差

Gregory

於 2023 年 9 月住了 5 晚

10/10 優異

Ana

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente estancia
於 2023 年 9 月住了 6 晚

10/10 優異

Steven

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic location surrounded by excellent restaurants. Nicely away from the hectic crowds but still busy.
於 2023 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location, nice rooms, good service
於 2023 年 8 月住了 2 晚

10/10 優異

Ali

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

2/10 很差

Richard

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotelzimmer sehr sauber, Service Personal sehr nett, Zentrum von Barcelona nicht weit. Aufenthalt in diesem Hotel kann ich nur weiter empfehlen.
於 2023 年 8 月住了 6 晚
Manager 於 2023年8月29日的回應
Sehr geehrte Richard,vielen Dank für Ihre positive Bewertung.Es freut uns sehr, dass Sie die Sauberkeit unserer Zimmer und den freundlichen Service unseres Personals schätzen. Wir sind stolz darauf, unseren Gästen einen angenehmen Aufenthalt in zentraler Lage in Barcelona zu bieten.Wir hoffen, Sie bei Ihrem nächsten Besuch in Barcelona wieder bei uns begrüßen zu dürfen und wünschen Ihnen alles Gute.Mit freundlichen Grüßen,

10/10 優異

Stefan (Maennedorf)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing Room & Balcony, nice Location, friendly staff
於 2023 年 7 月住了 6 晚

10/10 優異

Rosa

Todo estuvo perfecto!!!
於 2023 年 7 月住了 3 晚

6/10 一般

Robert

家人同遊
不滿:職員與服務和設施服務
I liked the location but the room was dark with a window looking into a shaft with a pipe but we were told it would be a courtyard view if we didn't want to upgrade but wasn't even that
於 2023 年 7 月住了 3 晚

10/10 優異

Magnus Bull

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fine and comfortable establishment
We had an excellent time staying 5 nights. Staff was very friendly and helpful, and even surprised us with a gift after an unrelated power outage that affected the entire street. The room was great; good size, very tidy and clean, and the air conditioning was exceptionally efficient and surprisingly quiet (just remember to enable it again after inserting the room card). I only wish the TV was of a bigger size - approximately 30" was a little small from the back of the bed. Bathroom was above average size with a nice, classic industrial aesthetic. Minor detail, but the door itself was entertainingly smooth to swing. Shower was especially spacious. The rooftop pool is perhaps a bit underwhelming. Seemingly would only fit 2 people laying down, never mind swimming, as the depth is only about half a person. It didn't affect us much as that wasn't a priority, but if you're looking for a pool, this ain't it. I think this space could potentially be better spent as a water fountain to bring some nature and relaxing spa-like ambiance to the otherwise nice rooftop area.
於 2023 年 7 月住了 5 晚

10/10 優異

Jordi

於 2023 年 7 月住了 1 晚

10/10 優異

Jose Javier

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

8/10 不錯

Valerie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚

6/10 一般

真實旅客

不滿:住宿狀況和客房舒適度
Ok, but damp and noisy
It's a decent hotel, with a good location in a posh part of town, plenty of restaurants and shops nearby. Good 30 minute walk to center, no metro nearby, but a bus. Bed was comfortable enough and decent sized room with amenities needed. However, all the doors in the hotel are built with a mechanism that is noisy when opened etc, but even worse forces the door to slam shut when closed. This meant that whenever anyone exited the room (or housekeeping did their work - which was a lot) doors would slam and it would feel like the entire room came down on you. All throughout the day, and also at night / morning when guests would arrive and leave at all times. On top of this Housekeeping is super noisy, starting vaccuming the halls at 9am on a Sunday, generally just banging stuff and not trying to be quiet. Worse even, they are just shouting to each other across rooms, making it very hard to rest if that was what you wanted to do. Basically, don't choose this hotel if you are a light sleeper, or if you want to sleep past early morning when the cleaners start their noise. The room is also super damp, since there is very bad ventilation in the bathroom - even opening the window did not remove the damp in the time I was there. Also noticed the smell as soon as I entered the room. Lastly, everything costs in minibar - not even a free water. There were one time use toothbrush, comb etc in the bathroom though, nice touch. All in all, wouldn't recommend.
於 2023 年 6 月住了 2 晚

10/10 優異

zaid

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚

10/10 優異

Ami

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Au top ❤️
Excellent séjour, chambre au top propre et joliment décoré impression d'être accueilli dans une chambre d'ami!! Les prix au bar sont peu Chers par rapport au standing de l'hôtel. La petite piscine permet de s'y rafraîchir. Le bar et restaurant au neuvième offre une très belle vue sur la ville. Le quartier est sympa et calme. Accès en bus ligne 7 ou 67 vous êtes a 10 minutes de la place de la Catalogne.. petit bonus le parfum à l'accueil sens tellement bon que je l'ai acheté et maintenant j'ai un peu de l'atmosphère du Vinci Mae. Et un grand merci aux équipes accueil, ménageet au bar pour leur accueil, sourire et disponibilité.
於 2023 年 6 月住了 3 晚

8/10 不錯

Letonia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was nice and had plenty of space. The view from our room was great. The breakfast could have been better. It was a typical European breakfast with not a lot of hot breakfast options. The eggs had been setting in steam making the eggs watery and unappealing. When asked if we could have fresh eggs cooked, the cook was offended and said that the eggs were fine and stirred them up. Our request was finally made. A better breakfast would have made it great.
於 2023 年 6 月住了 2 晚

10/10 優異

JOSEBA

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Caballo ganador!!!
Perfecta, siempre lo es.
於 2023 年 5 月住了 2 晚

8/10 不錯

Montserrat

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

8/10 不錯

Renato

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 6 晚

8/10 不錯

Matteo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy bien habitación limpia y tranquila Solo un detalle que falta para mi opiniones tener un frigo bar dentro de la misma habitación pondría la bebida fría por el resto recomendado
於 2023 年 3 月住了 1 晚

8/10 不錯

Peter

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for restaurants and shopping. Roof top terrace perfect for drinks, hotel has a boutique feel, rooms are attractively furnished and beds/pillows very comfortable. Ventilator in bathroom would be useful. Reception staff very helpful.
於 2023 年 2 月住了 3 晚

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ireland
Great location. Lovely terrace on the roof not large but nice to have. Swimming pool is tiny. Enjoyed staying there and would again
於 2023 年 2 月住了 3 晚

10/10 優異

Juan Enrique

於 2023 年 2 月住了 1 晚

10/10 優異

SANDRA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚

10/10 優異

Andrea Liceth

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 1 月住了 3 晚

8/10 不錯

Nina

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 1 月住了 1 晚