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巴斯托歡朋套房酒店的評價

2.5 out of 5
巴斯托歡朋套房酒店
2710 Lenwood Road, Barstow, CA

評價

9.0

卓越

10 分評分，優異；1004 則評價中有 656 則" "
8 分評分，不錯；1004 則評價中有 238 則" "
6 分評分，一般；1004 則評價中有 52 則" "
4 分評分，欠佳；1004 則評價中有 36 則" "
2 分評分，很差；1004 則評價中有 22 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Miao Fen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Candace McLing 於 2019年6月12日的回應
Thank you for joining us. We can't wait to welcome you again when travel brings you back to Barstow CA.

2/10 很差

真實旅客

讚好：整潔度
不滿：職員與服務、住宿狀況和客房舒適度
酒店給我的房型不是我預定的，開門進去才知道，想想只是睡覺，也就不計較，沒想到是災難開始 房間大概每半小時到一小時會出現某種機器發動的聲音，會持續約5分鐘，吵得我整夜無法入睡 陸續去前台反應（最後一次是半夜三點到三點半，因為我還在前台和Hotels.com客服通電話），也請他來房間聽聲音，對方只能一直抱歉，因為他無法解決，要求換房間也沒法，因為酒店客滿 Barstow是洛杉磯到賭城必經的城市，我需要一個好的睡眠品質隔天才能安全開車上路，如果因為酒店莫名其妙的噪音（是持續整夜的）無法睡覺而導致交通意外，誰能負責呢 雖然最後退還我的租金，但我一輩子不會再入住這家飯店，也讓我對Hampton品牌非常失望
於 2019 年 3 月住了 1 晚
Candace McLing 於 2019年5月3日的回應
We do apologize for the noise you experienced while here with us. We do value you 100% and would love to have you back again so we can show you what our Hamptionality is all about.

8/10 不錯

CHIH HSIAO

讚好：整潔度和職員與服務
早餐豐富.價格合理.走動地板會震動
入住時大廳有手工餅乾及果汁可共取用 , 房間很大 , 有電梯.早餐豐富 ,但在房間在最邊間.走動地板會震動
於 2019 年 2 月住了 1 晚
Candace Mcling 於 2019年2月18日的回應
感谢您抽出宝贵时间留下反馈。 我们希望您能再次与我们在一起，并尽力将您安置在酒店的安静区域，以避免任何干扰。

10/10 優異

Belva J

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great except I guess they’re doing something, there were like 100 big containers outside. It was hard to find the front door.
於 2024 年 5 月住了 1 晚

8/10 不錯

RAYMOND

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was under a remodel but still a great place to stay.
於 2024 年 4 月住了 1 晚

10/10 優異

Joshua

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great other than the construction. Part of it.
於 2024 年 4 月住了 1 晚

10/10 優異

Rafaela (Dinuba)

讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed in a suite so it was very nice and very roomy! Breakfast was very good!
於 2024 年 4 月住了 2 晚
Audrey 於 2024年4月29日的回應
Thank you for your wonderful review, Rafaela! We appreciate your feedback and hope to see you again soon.

10/10 優異

Olga

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I like location near freeway and near outlets. Also, hotel is very clean.
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月28日的回應
Thank you for your wonderful review, Olga! We appreciate your feedback and hope to see you again soon.

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
Audrey 於 2024年4月29日的回應
Thank you for your wonderful review, Robert! We appreciate your feedback and hope to see you again soon.

10/10 優異

Linell

讚好：職員與服務和住宿狀況
Convenient, good breakfast and quiet
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月28日的回應
Thank you for your wonderful review, Linell! We appreciate your feedback and hope to see you again soon.

10/10 優異

Paola

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and fast check-in
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月25日的回應
Thank you for your wonderful review, Paola! We appreciate your feedback and hope to see you again soon.

10/10 優異

Monique

讚好：整潔度、職員與服務和設施服務
It was nice. It was under construction though so it looks like they’re looking to update it. The breakfast was lovely very pleasant. Would stay again.
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月23日的回應
Thank you for your wonderful review, Monique! We appreciate your feedback ans hope to see you again soon.

10/10 優異

Randall

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was very nice. Clean room and very comfortable!
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月22日的回應
Thank you for your wonderful review, Randall! We apprecate your feedback and hope to see you again soon.

8/10 不錯

Lisa

讚好：整潔度、職員與服務和住宿狀況
The room was quiet and the bed was good. The AC worked and the room was clean. The common areas were too warm (for me). This might have been due to the renovation going on. It was difficult to get in to the parking lot because of the large storage containers.
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月19日的回應
Thank you for your great review, Lisa! We appreciate your feedback and hope to see you again soon.

2/10 很差

Ryan

讚好：整潔度和設施服務
不滿：職員與服務和住宿狀況
Had to wait to check in because the front desk staff was elsewhere. No biggy. But after about ten minutes they did show up but refused to speak to me until they had tapped away at the computer for at least three or four more minutes. Didn't even acknowledge my, "Hello, how are you today?"Once they did deign to acknowledge my existence the lady made it quite clear she would rather I not be bothering her with stupid things like checking into my room. Needless to say I felt unwelcome from the moment I arrived. The lady who managed the breakfast though was very kind and friendly though. Maybe they should swap places with the front desk clerk.
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月18日的回應
Ryan, we sincerely apologize for the experience you had while checking in with us. We will be sure to address this with our front desk staff, as we never want any of our guests to feel unwelcome. We truly appreciate your feedback, and we hope to see you again soon.

10/10 優異

Artelli

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
From contactless checkin, to fresh cookies, glorious pool area & fantastic vicinity to shopping... This hidden gem met all of my needs! The free scrumptious breakfast with excellent front desk service were cherries on top. My children and I created great Spring Break memories at this property. 10/10 will stay again!
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月18日的回應
Thank you for your wonderful review, Artelli! We appreciate your feedback and hope to see you again soon.

10/10 優異

Virginia

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great, clean lodging at a fair price. Their pet policy and fee was what convinced me to stay here initially but I’ll be a repeat customer as the place is clean and quiet.
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月18日的回應
Thank you for your wonderful review, Virginia! We appreciate your feedback and hope to see you again soon.

8/10 不錯

Nancy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, friendly staff, shopping and dining nearby. Hotel is going through a remodel so it did not look to great from the outside, but interior was nice.
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月18日的回應
Thank you for your great review, Nancy! We appreciate your feedback and hope to see you again soon.

10/10 優異

Kathy

伴侶同遊
讚好：設施服務和住宿狀況
The staff is very kind and accommodating.
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月9日的回應
Thank you for your wonderful review, Kathy! We appreciate your feedback and hope to see you again soon.

8/10 不錯

Dave

讚好：整潔度、職員與服務和住宿狀況
Room was not ready in time. Staff was very friendly and apologetic. Room was great.
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月9日的回應
Thank you for your great review, Dave! We appreciate your feedback, and we apologize for not having your room ready in time for check-in. We hope to see you again soon.

10/10 優異

Kelly (Farmington)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Big beautiful suite for our family of 5. Conveniently located in a quiet area of Barstow off the freeway. Clean room, quiet and warm cookies when we checked in, perfect!
於 2024 年 4 月住了 1 晚
Audrey 於 2024年4月5日的回應
Thank you for your wonderful review, Kelly! We appreciate your feedback and hope to see you and your family again soon.

10/10 優異

Marguerite

伴侶同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
The hotel was fine, but because of construction it was a little inconvenient, especially trying to enter for parking.
於 2024 年 3 月住了 1 晚
Audrey 於 2024年4月4日的回應
Thank you for your wonderful review, Marguerite! We appreciate your feedback and hope to see you again.

6/10 一般

Camila

讚好：整潔度
Audrey 於 2024年4月1日的回應
Thank you for your review, Camila! We appreciate your feedback and hope to see you again soon.

8/10 不錯

Michelle

於 2024 年 3 月住了 1 晚
Audrey 於 2024年4月19日的回應
Thank you for your great review, Michelle! We appreciate your feedback and hope to see you again soon.

8/10 不錯

Hugo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Básicamente solo para dormir
於 2024 年 3 月住了 1 晚
Audrey 於 2024年3月29日的回應
Thank you for your great review, Hugo! We appreciate your feedback and hope to see you again soon.

10/10 優異

alan

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Audrey 於 2024年3月29日的回應
Thank you for your great review, Alan! We appreciate your feedback and hope to see you again soon.

10/10 優異

Nancy

讚好：整潔度、職員與服務和住宿狀況
Nice
於 2024 年 3 月住了 1 晚
Audrey 於 2024年3月27日的回應
Thank you for your wonderful review, Nancy! We appreciate your feedback and hope to see you again soon.

10/10 優異

Lori

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Audrey 於 2024年3月26日的回應
Thank you for your wonderful review, Lori! We appreciate your feedback and hope to see you again soon.

10/10 優異

Monica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was super friendly and my room was excellent The only thing bad I have to say about this location is, that there is no sign on the front that I saw to let me know that that was the Hampton Inn Unless you have the address on your GPS, you would not find it
於 2024 年 3 月住了 1 晚
Audrey 於 2024年3月24日的回應
Thank you for your wonderful review, Monica! We appreciate your feedback in regard to our sign not being visible and are so happy you were still able to find us. We hope to see you again soon!

8/10 不錯

Derek

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Audrey 於 2024年3月25日的回應
Thank you for your great review, Derek! We appreciate your feedback and hope to see you again soon.

2/10 很差

William

不滿：住宿狀況
Luke warm shower water. Nothing but decaf coffee in room. No creamer
於 2024 年 3 月住了 1 晚
Audrey 於 2024年3月15日的回應
William, I sincerely apologize for the lack of amenities during your stay here with us. I will be letting our housekeeping and maintenance staff aware of the issues you have addressed. We hope you will give us another chance soon!

8/10 不錯

Shari

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beds weren’t great
於 2024 年 3 月住了 1 晚
Audrey 於 2024年3月11日的回應
Thank you for your review, Shari! We appreciate your feedback and hope to see you again soon.

10/10 優異

Daniel

於 2024 年 3 月住了 1 晚
Audrey 於 2024年4月1日的回應
Thank you for your wonderful review, Daniel! We appreciate your feedback and hope to see you again soon.

4/10 欠佳

Pamela

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
This property is undergoing renovation and has been for some time. There is very little parking because of storage containers all around it. It should be closed for construction, or at least far more reduced rates. I would not recommend it at least until 2025. Project seems to be moving slowly.
於 2024 年 2 月住了 1 晚
Audrey 於 2024年2月21日的回應
Pamela, we sincerely apologize for the inconvenience of our on-going construction during your stay here with us. We appreciate your feedback, and we hope to see you again once our construction has completed.

10/10 優異

Henry

讚好：整潔度、職員與服務和住宿狀況
No frills hotel that's near the Barstow Outlet. If you need a safe, clean, easy-to-get-to place to spend the night in Barstow, this will do.
於 2024 年 2 月住了 1 晚
Audrey 於 2024年2月19日的回應
Thank you for your wonderful review, Henry! We appreciate your feedback and hope to see you again soon.

10/10 優異

Veronica

於 2024 年 2 月住了 1 晚
Audrey 於 2024年3月24日的回應
Thank you for your wonderful review, Veronica! We appreciate your feedback and hope to see you again soon.

4/10 欠佳

Allen (Brisbane)

伴侶同遊
不滿：職員與服務和住宿狀況
Once the remodeling is completed, it might be a good place to stay. The restroom in the lobby wasn’t in service. When we got to our room, it was still being cleaned. After 15 minutes, we got in but there was no TV remote. I went back downstairs and got a remote but it didn’t work. Back downstairs, I got a new room but then the key didn’t work. Back downstairs I got working keys. The staff were friendly but the system wasn’t working. We heard upstairs footsteps even with earplugs in. Breakfast was just OK. The scrambled eggs were wet and tasteless.
於 2024 年 2 月住了 1 晚
Audrey 於 2024年2月15日的回應
Allen, we sincerely apologize for not hitting the mark during your stay here with us. Hopefully with our ongoing renovation, all issues you brought up will be resolved and will no longer be issues you experience with us. We appreciate your honest feedback and hope to see you again.

8/10 不錯

Fernando

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和設施服務
Property is under renovations therefore some parking is being taken up and lobby restrooms are closed. Overall, great experience! Went off-roading and stayed there for the weekend. Booked 4 rooms for a large group and all guest were satisfied with their room quality.
於 2024 年 2 月住了 1 晚
Audrey 於 2024年2月13日的回應
Thank you for your great review, Fernando! We appreciate your feedback and are pleased to know you and your guests were still able to enjoy your stay despite our ongoing renovation. We hope to see you again soon!

8/10 不錯

Jill

家人同遊
讚好：職員與服務
不滿：住宿狀況
property was being remodeled. daughter accidentally touched a light switch area in lobby that didn't have a cover on it and it shocked her.
於 2023 年 12 月住了 2 晚
Audrey 於 2024年2月7日的回應
Thank you, Jill, for your feedback! We are pleased to know you enjoyed your stay with us, but we sincerely apologize for the exposed light switch. It has now since been covered but should have never been exposed in the first place. Please come back to see us after our remodeling.

10/10 優異

mark

讚好：整潔度
於 2024 年 2 月住了 1 晚
Audrey 於 2024年2月15日的回應
Thank you for your wonderful review, Mark! We appreciate your feedback and hope to see you again soon.

8/10 不錯

Kent

讚好：整潔度、職員與服務和設施服務
Broken backdoor to the rear parking lot
於 2024 年 2 月住了 1 晚
Audrey 於 2024年2月5日的回應
Thank you for your wonderful review, Kent! We appreciate you bringing the back door to our attention so we can have this addressed by our maintenance staff. We hope to see you again soon!

10/10 優異

M

讚好：整潔度、職員與服務和住宿狀況
Nice staff, location with lots of shopping and restaurants near by. Clean rooms
於 2024 年 2 月住了 1 晚
Audrey 於 2024年2月5日的回應
Thank you for your wonderful review, M! We appreciate your feedback and are pleased to know you enjoyed your stay. We hope to see you again soon!

10/10 優異

Christine

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Close to Tesla monster charging station
於 2024 年 1 月住了 1 晚
Audrey 於 2024年1月29日的回應
Thank you for your wonderful review, Christine! We appreciate your feedback and hope to see you again soon.

8/10 不錯

Stanley

於 2024 年 1 月住了 1 晚
Audrey 於 2024年1月25日的回應
Thank you for your great review, Stanley! We appreciate your feedback, and hope to see you again soon.

10/10 優異

Audrey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great! Neftaly was amazing! Great customer service! Our tv didn’t work and he came and set it all up!
於 2024 年 1 月住了 2 晚
Audrey 於 2024年1月22日的回應
Thank you for your wonderful review, Audrey! We are so pleased to know that Neftaly could be of assistance to you during your stay here with us. We appreciate your feedback and hope to see you again soon.

10/10 優異

Kelly

於 2024 年 1 月住了 1 晚
Audrey 於 2024年1月19日的回應
Thank you for your wonderful review, Kelly! We appreciate your feedback, and hope to see you again soon.

8/10 不錯

Allan

家人同遊
讚好：職員與服務
Hot water wouldn’t get hotter than luke warm.
於 2024 年 1 月住了 3 晚
Audrey 於 2024年1月17日的回應
Thank you for your great review, Allan! We apologize for the inconvenience of the water not getting any hotter than luke warm. We will be addressing this issue with our maintenance staff. Thank you for your feedback and we hope to see you again soon!

8/10 不錯

Linda

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We come through Barstow at least 6 times a year. The remodel seems to be coming along. Breakfast is good, rooms are clean and staff is helpful and efficient in their job.
於 2024 年 1 月住了 1 晚
Audrey 於 2024年1月15日的回應
Thank you for your great review, Linda! We appreciate your feedback, and we thank you for choosing to stay with us during your travel. We hope to see you again soon!

8/10 不錯

Barbara

讚好：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
Audrey 於 2024年1月11日的回應
Thank you for your great review, Barbara! We appreciate your feedback and hope to see you again soon.

10/10 優異

Anirudha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good property
於 2023 年 12 月住了 1 晚
Audrey 於 2024年1月8日的回應
Thank you for your wonderful review, Anirudha! We appreciate your feedback, and hope to see you again soon.