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和諧套房酒店的評價

4 out of 5
和諧套房酒店
Jl. Imam Bonjol No. 1, Nagoya, Batam, Batam Island

評價

8.4

很好

10 分評分，優異；307 則評價中有 114 則" "
8 分評分，不錯；307 則評價中有 145 則" "
6 分評分，一般；307 則評價中有 35 則" "
4 分評分，欠佳；307 則評價中有 10 則" "
2 分評分，很差；307 則評價中有 3 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

SHUCHUNG

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務親切，整體觀感很好
於 2020 年 3 月住了 3 晚
Deden 於 2020年7月22日的回應
Dear Shuchung, Greeting from Harmoni Sutes Hotel. Thank you for your positive feedback. Your comments are valuable for our improvement. Looking forward to your next visit. Your Sincerely

10/10 優異

Meng Lung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel.
Nice experience to stay at this hotel . Staffs are friendly and breakfast is good .
於 2018 年 9 月住了 1 晚
Harmoni Suites Hotel team 於 2018年9月23日的回應
Dear Mr. Meng Lung , A warmest greeting from Harmoni Suites Hotel Batam ! Thank you for your sharing your experience with us. We are delighted to know that our guest was having satisfatory stay with us. Many thanks for your compliment for the Breakfast, and the staff friendlines. we will share your feedback with our staff and we sure this feedback will put smile on their face. Once again thank you for the feedback your comment are valuable to us and we do hope to see you again soon. Thank you.

8/10 不錯

Yuqiang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错，很好也很方便
於 2018 年 8 月住了 1 晚
Harmoni Suites Hotel team 於 2018年8月25日的回應
Thank you Mr. Yuqiang, WE really appreciated your kind feedback. Your review are valuable to us. Once again thank you and looking forward to see you again.

10/10 優異

ZHENG XIN (TAIWAN)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
靠近碼頭市區交通購物方便
飯店在市區很方便，交通-購物-換錢-遊玩都方便早餐也很好吃，房間內有廚具微波爐，適合家庭入住,打掃房間很乾淨，飯店人員也很親切，整體來說可以給100分。
於 2017 年 10 月住了 6 晚
Deden 於 2017年11月6日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 不錯

Chern Choong

於 2023 年 11 月住了 5 晚

8/10 不錯

jaffrey

於 2023 年 9 月住了 1 晚

10/10 優異

Yihui Summer

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 2 晚

10/10 優異

Qi

於 2023 年 2 月住了 1 晚

6/10 一般

Rolyna

家人同遊
讚好：職員與服務
This property close to shopping centre and eatery places
於 2022 年 9 月住了 3 晚

4/10 欠佳

Sardar

不滿：整潔度、住宿狀況和客房舒適度
Aircon not working. Had to call afew times to get a change of room.
於 2022 年 9 月住了 1 晚

8/10 不錯

Mohd Rahman Bin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
Good hotel but breakfast limited choice
於 2022 年 8 月住了 1 晚

8/10 不錯

Charlottie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
comfortable bed and a good location
Pleasant and helpful staff. Nagoya shopping center is 10 minutes away on foot, and Batam Mega Mall and the wet market are both 15-20 minutes away. It would have been nicer if the toilet had been renovated a little. The bed is comfortable and I had a restful sleep in the lovely bed.
於 2022 年 7 月住了 1 晚

8/10 不錯

Tan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚

6/10 一般

Stuart

多人同遊
不滿：住宿狀況
I wasn't expecting much but was still disappointed
I don't understand the many positive reviews here... I wasn't expecting much from the hotel, but I was still disappointed by the place. It is pretty rundown and desperately needs a facelift. Everything screamed "old", the DVD collection in the lobby could be an interesting quirky touch but in context they just dated the place. Everywhere was dark - the lobby, the restaurant, the room. The room had a slightly damp odour, the coffee facility in the room had probably not been changed for months, the water ran brown indicating it hadn't been run for a long time. None of these things were a disaster but they don't exactly deliver joy! Oh, and the electric went out for about an hour on my first morning. On the plus side, the staff were reasonable and friendly, and I got a decent omelette for breakfast.
於 2022 年 6 月住了 2 晚

10/10 優異

Samir

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 1 晚

4/10 欠佳

Mahinder

不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚

10/10 優異

ALAUDDIN

於 2022 年 4 月住了 1 晚
Front Office 於 2022年5月3日的回應
Thank you Mr. Alauddin for your kind support to Harmoni Suites Hotel Batam. Looking forward to welcome you back at The Hotel.

10/10 優異

Qistina (Batam)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean and very homely. My parents had nothing but only pleasing words about the hotel and its staff. Will definitely be staying here again for my next stay.
於 2020 年 2 月住了 2 晚

8/10 不錯

Rajakumar

讚好：整潔度、職員與服務和客房舒適度
Overall okay. Swimming pool is not good.
於 2019 年 12 月住了 2 晚

8/10 不錯

Sabariah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚

6/10 一般

Ivy

家人同遊
Old hotel in a good location with cold breakfast
Good location. Hotel is old and there is a musky smell. Breakfast is cold!
於 2019 年 12 月住了 3 晚

8/10 不錯

Ivy

多人同遊
讚好：職員與服務
Help! Breakfast is cold!
Location is good but hotel could use an upgrading. Breakfast is cold every morning. Please do something to keep the food at breakfast warm!
於 2019 年 12 月住了 1 晚

10/10 優異

aman

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location . nice breakfast and swimming pool.
於 2019 年 12 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務和客房舒適度
Nice Stay
Good, overall clean except toilet. Hotel is within walking distance to Nogoya Shopping Mall & Food street area. here is also a small kitchen pantry area for you to cook.
於 2019 年 12 月住了 1 晚

6/10 一般

Nelson

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
3D2N stay at Harmoni Suites Batam
The hotel lobby was welcoming and was good for hosting our local friends. They also had welcome drinks and snacks provided while we were waiting to checkin. The rooms were spacious and neat. However, the aircon in both rooms were very cold, even after switching it off! The aircon control doesn't seem to work. Extra linen is chargeable on a daily basis. I had pre-arranged a shuttle pickup from the Ferry Terminal. I gave them the timing of my ferry and left them my number when they said that the driver will contact me. However, the driver did not turn up until I had to give the hotel a call to check, incurring roaming charges. Also, check-in was stated as 2pm. When we arrived at 210pm, I was informed that because I had a prior request for 2 connecting rooms, the rooms are being cleaned now and will only be available at 3pm. With no other choice, my family went for a walk and returned at 330pm, only to be told that the rooms were STILL not available. We had to wait at Mick's Pub until 4pm before being given 1 room (because the other room was STILL being prepared). We went up, after being assured that once the other room was available, the receptionist will personally come up and give me the card to the other room. Well, at 430pm, after realising that nobody was cleaning the other room at all, my wife went down to ask the reception what was happening and only then did the reception check with housekeeping and found out that the room was already available.
於 2019 年 12 月住了 2 晚

10/10 優異

Siti Noorfaizira

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度
overall decent despite the place being very old. towels provided were limited and chargeable which was not good as some towels were already stained.
於 2019 年 12 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 2 晚

8/10 不錯

WAH CHEONG

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good budget hotel
Good location; value for money
於 2019 年 12 月住了 1 晚

10/10 優異

Soon Kong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I have been with this hotel for a Long time. To me they are the best and always smiling from front desk to cafe and all even the security are very good and will never switch hotel even there are cheaper ones Thanks you All Harmoni Suite Staff
於 2019 年 12 月住了 2 晚

8/10 不錯

Kent

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great !!!
於 2019 年 12 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, a little dated, pool looked very clean and showed almost no sign of usage including a lack of a chlorine smell that proved the water is quite clean. The location of the hotel is conveniently placed in a 5-min-walk distance from Nagoya Hill Mall, and about 20-min-walk from where the adult entertainment area is. The room itself is in good condition, though signs of age are everywhere, like some mould in the grouts of the tiles in the bathroom, black stains above the aircon vent presumably because it was the smoking floor, and a square hole where a power outlet might have been. But most importantly, everything in the room worked fine, except for the phone in the washroom.
於 2019 年 11 月住了 2 晚

8/10 不錯

Eileen (Singapore)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Im glad I found the right hotel ~ location is so central to all major malls and relatively safe. Hotel staff are so friendly and helpful. They even brought up my share of the brekkie buffet for me to our room, as I was not feeling well on the last day. Thank You For Your Hospitality, Harmoni Suites!
於 2019 年 11 月住了 3 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, minutes walk away from Nagoya. Many eateries available around the area. Staff were friendly too
於 2019 年 11 月住了 2 晚

4/10 欠佳

Hajime

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
ベッドカバー、枕カバー等全て臭くて眠れなかった。
於 2019 年 11 月住了 1 晚

10/10 優異

Mohamed Zahril

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place for relaxation
Awesome, staff was polite and friendly, room was tidy and neat, will be coming back again for the fifth time soon.
於 2019 年 11 月住了 2 晚

10/10 優異

Mohamed Zahril

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome staffs
於 2019 年 10 月住了 1 晚

8/10 不錯

ANTHONY

讚好：職員與服務、住宿狀況和客房舒適度
Good
於 2019 年 11 月住了 9 晚

6/10 一般

Azmi

商務旅客, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Asked for no-smoking room but after waiting until 3pm and still not ready, i had to accept smoking room.
於 2019 年 11 月住了 2 晚

8/10 不錯

Vijayakumar (Singapore)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good service and cleaned place ,and its more convinent to stay ...very nearer to many shopping malls .
於 2019 年 11 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2019 年 11 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Express laundry service not there ?
Express laundry service was not available on Sunday (even though it was mentioned on available menu). This was a little OFF w.r.t my overall experience
於 2019 年 10 月住了 2 晚

8/10 不錯

真實旅客

親子同遊
讚好：整潔度和職員與服務
Clean room & convenient location. Friendly front desk staffs
於 2019 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 2 晚

10/10 優異

Ong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Definitely will come back again
What took me by surprise was that, they offered me an early check it 2hours way before the actual check in time which I didn't even request for it. I was offered 2 bigger room which came with a cosy small kitchen with full set of cooking untensil. Exit thru the back door : less than 5min walk to Nagoya shopping mall Exit thru front door : foodie paradise!! Breakfast buffet is simple and nothing much to complain about. 9/10 hotel.
於 2019 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

bingxing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place but a bit noisy on the street
於 2019 年 10 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度和職員與服務
不滿：設施服務
It is in a convenient location. But noisy motorists at night can keep you awake.
於 2019 年 10 月住了 1 晚