The hotel is 30+ mins drive from Batam Terminal. No other transportation except taxi. There were spiders and some other insects inside the room. We called the front desk for help but they were not helpful at all. We spent the whole afternoon in the swimming pool cause the hotel was quite far away from the city centre and the transportation was not convenient at all. I would not recommend this hotel to visitors.
真實旅客
8/10 不錯
Lin (Taiwan)
2013年7月15日
讚好:整潔度、職員與服務和客房舒適度
床很舒服
雖然設備老舊,但服務人員態度親切。渡假村內的日韓餐廳用餐便宜,適合全家人悠閒放鬆。
Lin
10/10 優異
Nur Amirah
多人同遊
2024年2月25日
讚好:整潔度、職員與服務和住宿狀況
Staff were friendly and accommodating. It was a wonderful experience!
Nur Amirah
於 2023 年 12 月住了 2 晚
8/10 不錯
CALVIN
家人同遊, 伴侶同遊
2023年12月30日
讚好:職員與服務
Stayed here for 4 nights.
the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium)
the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
CALVIN
於 2023 年 12 月住了 4 晚
10/10 優異
Rayan
家人同遊
2023年12月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Polite and approachable staff.
Rayan
於 2023 年 12 月住了 3 晚
8/10 不錯
Tan
伴侶同遊
2023年12月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really far from anything else, but the service was great
Tan
於 2023 年 11 月住了 2 晚
10/10 優異
Renuka
商務旅客
2023年11月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
My work stay!
Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris !
We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!!
The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Renuka
於 2023 年 11 月住了 1 晚
10/10 優異
Muhammad
親子同遊
2023年9月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!