Scarsa animazione e/o cura del cliente. Ascensori spesso fuori servizio
Nicola
2025 年 7 月入住 4 晚
10/10 超赞
Silvano
与家人出行
2025 年 7 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
everything fine
Silvano
2025 年 7 月入住 1 晚
10/10 超赞
helga,Boynton Beach
2025 年 7 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay 10/10
helga
2025 年 7 月入住 1 晚
10/10 超赞
Luciana
与家人出行
2025 年 7 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and comfortable room. Great location, walking distance to the main historic sites.
Luciana
2025 年 7 月入住 2 晚
10/10 超赞
Gordon
2025 年 6 月 26 日
Gordon
2025 年 6 月入住 1 晚
4/10 很差
Stephen
与家人出行
2025 年 6 月 22 日
满意:住宿条件和设施,清洁度
Avoid if possible.
First of all issues with checking in as they did not have one of my confirmed Expedia bookings in their system.
Took approximately 45 minutes to sort out (staff blamed it on "The System" only to learn that our assigned room would not be ready until 4:15.
Came back at that time, room still not ready and another wait to be re-booked into another room.
Room itself was OK, on the small side but clean and modern.
On our second day we left to explore Bath at around 11:00 a.m., and noticed housekeeping were outside our room.
We got back around 3:30 p.m only to find that housekeeping had not been to our room despite being literally outside four and a half hours earlier.
Went to reception, another long wait as only one staff member on duty and was told that housekeeping were still preparing rooms for new check-ins and that they would get to our room "sometime later".
I asked if I could at least get clean towels and was told that they would try their best.
Headed back to the room to encounter housekeeping in the corridor cleaning another room. Thankfully the supervisor (Adrian) was able to help me out with towels, water and coffee and was very apologetic about the lack of service (due to staff calling in sick) unlike the reception staff whose attitude was very poor.
About half an hour later another staff member did follow up but for the price we had paid we would expect a higher level of responsiveness.
Stephen
2025 年 6 月入住 1 晚
8/10 还可以
Shahid
2025 年 6 月 22 日
Shahid
2025 年 5 月入住 1 晚
10/10 超赞
andrew
与家人出行, 与配偶出行
2025 年 6 月 20 日
满意:清洁度、服务设施、住宿条件和设施
Brilliant location !
Nice hotel - really polite and helpful staff - very clean room.
Loved our stay here.
andrew
2025 年 6 月入住 2 晚
10/10 超赞
Janice
与家人出行
2025 年 6 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Quiet but very close to everything. Shopping and dining and landmarks all easily walkable.
Janice
2025 年 6 月入住 3 晚
10/10 超赞
Barry,London
与家人出行
2025 年 6 月 15 日
满意:清洁度、服务设施、住宿条件和设施
Lovely short stay. Very welcoming staff. Excellent breakfast. Good blackout blinds.
Barry
2025 年 6 月入住 1 晚
8/10 还可以
Elizabeth
与配偶出行
2025 年 6 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great central location. Lovely sized room and very quiet.
The sink overflow was very mouldy and there were some stains in the shower but other than that very good.
Elizabeth
2025 年 6 月入住 1 晚
4/10 很差
Carl
与配偶出行
2025 年 6 月 15 日
满意:住宿条件和设施,清洁度
Air conditioning unit outside window making a noise all night, worst night sleep I’ve had in ages
Carl
2025 年 6 月入住 1 晚
10/10 超赞
Andy
2025 年 6 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We went to a concert and the hotel was very good for what we needed to go to the concert and easy to get back after. Just a 10 minute walk. We would stay at the hotel again, as it was in walking distance to a lot of interesting places near by.
Andy
2025 年 6 月入住 1 晚
10/10 超赞
Paula
与家人出行
2025 年 6 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Thé staff were very helpful and friendly.
Paula
2025 年 6 月入住 1 晚
10/10 超赞
Linda
团体旅客
2025 年 6 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Friendly staff; great common areas
Linda
2025 年 6 月入住 1 晚
10/10 超赞
auriane
与家人出行
2025 年 6 月 6 日
满意:住宿条件和设施,清洁度
very well located, clean, quiet, nice
auriane
2025 年 5 月入住 1 晚
8/10 还可以
robin
与家人出行
2025 年 6 月 3 日
满意:清洁度、服务设施、住宿条件和设施
The staff were consistently friendly and helpful. The breakfast buffet was excellent with many choices. The one dinner we had there was uninspiring.