In house restaurant food was fantastic! Staff very nice. Polite and helpful. Quiet rooms despite big tourist groups staying at the hotel. Perfect location right in the city centre. No free disabled parking bays however there were two disabled bays in front of the hotel but these are not bookable. There is a NCP car park beneath the hotel which costs £50.00 for the weekend. We requested a room with twin beds and was given an ‘accessible’ room to accommodate wheelchair users which didn’t apply in our case. The downside to this was the bathroom sink was very low done as was the loo and loo roll holder. Would highly recommend. Not cheap but worth it.
Stuart
於 2024 年 4 月住了 3 晚
10/10 優異
Lyndsey
親子同遊
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel for families. Very welcoming staff.
Lyndsey
於 2024 年 4 月住了 2 晚
6/10 一般
Natalie
親子同遊
2024年4月5日
不滿:住宿狀況
Hotel insisted I pay on arrival even though I’d already paid via Expedia and showed receipt!
Rooms certainly not up to standard, smelt mouldy and damp in room, seals around window were filthy. Rusty bin in bathroom and damp patches on wall and ceiling in bathroom. We stayed in room 350.
Only one reception staff member at peak check in time! Hotel really needs to step up and refine their offering to suit what they say they provide
Natalie
於 2024 年 4 月住了 1 晚
8/10 不錯
Suk Ping
家人同遊
2024年4月1日
讚好:整潔度、職員與服務和設施服務
Breakfast is excellent good, quality and quantity in excellent standard