beautiful garden, very delicious breakfast, friendly reception, good location
YUEH HUNG
8/10 不錯
真實旅客
2015年3月27日
讚好:整潔度、職員與服務和客房舒適度
真實旅客
10/10 優異
wind (china)
2013年3月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
暖气不够
wind
6/10 一般
Mak Christine
2012年6月13日
讚好:職員與服務和客房舒適度
不滿:住宿狀況
The butler service !
It nothing special with the butler service ,we arrived at the hotel on 2:30 p.m. And the rain didn't stop since in the morning . We got there in all wet but still the butler ask us to wait until 3:00 p.m. As it the regular time for checking in .We even didn't got any greeting from their staff or may be a small hand -towel to dry our body ! After all we wait until 3:00 p.m. No one come again to greet us for checking in , we need to ask and ask again someone to help us check in .I didn't know where is the so call butler are going !
Mak Christine
10/10 優異
Michael (Sacramento)
伴侶同遊
2024年4月17日
讚好:整潔度、職員與服務和住宿狀況
Truly exceptional. The staff is very accomodating. The property is unique. the room was fully updated and comfortable. It is easy to walk to the key attractions in Bath. The garden is meticulously kept. I especially enjoyed viewing the property from the fron (Royal Crescent) and enjoying the view of the gorgeous green in front of the Royal Crescent. Below the private green there is a public green open to all -- it is wonderful to see people enjoying the park.
Michael
於 2024 年 4 月住了 1 晚
10/10 優異
TYRIN
家人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service, perfect location and will definitely come back.
TYRIN
於 2024 年 4 月住了 4 晚
6/10 一般
Sarah
伴侶同遊
2024年3月22日
讚好:職員與服務
An interesting hotel which didn’t quite live up to expectations which was a great shame
A library which doesn’t have many books in it
A offer of tea / coffee on arrival whilst waiting to check in wasn’t complimentary
Our room was situated on the top floor with no view dark old furniture and a really uncomfortable bed, poor bedding no fridge no milk TV didn’t work properly
We did complain and moved to a better room
Breakfast was terrible the buffet was an ok standard but the cooked breakfast was diabolical with hard cold scrambled eggs rock hard black pudding and re- heated sausages
The toast was clearly not fresh bread a typical sliced white and brown
The spa was ok but slightly tatty with showers that dribbled and complementary products that you couldn’t use as the pumps didn’t work
Scaffolding across the front of the hotel was mentioned on booking
I wouldn’t recommend this hotel which is a shame as it could be stunning
Sarah
於 2024 年 3 月住了 2 晚
10/10 優異
Janine
伴侶同遊
2024年3月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Attention to little details. Knowing who we were before we introduced ourselves. Nothing too much trouble.