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哈瓦那住宿酒店的評價

3.5 out of 5
哈瓦那住宿酒店
19 Havannnah Street, Bathurst, NSW

評價

8.4

很好

10 分評分，優異；180 則評價中有 70 則" "
8 分評分，不錯；180 則評價中有 82 則" "
6 分評分，一般；180 則評價中有 18 則" "
4 分評分，欠佳；180 則評價中有 8 則" "
2 分評分，很差；180 則評價中有 2 則" "

9.2/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Michael-john

讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to town clean as
於 2024 年 3 月住了 3 晚
Comfort Inn, 於 2024年4月21日的回應
hank you so much for your fantastic rating! We're thrilled to hear that you had such a wonderful experience during your stay. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority, and we're delighted that we succeeded in meeting your expectations.Your perfect score means a lot to us, and we truly appreciate your kind words and recognition of our efforts. It would be our pleasure to welcome you back for another fantastic stay whenever your travels bring you our way again. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 優異

MICHAEL

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good spot. Turn right once You leave the motel to Mount Panorama. Close to town Centre, nice simple rooms with ensuite and small fridge. Big shared Kitchen, dining tv area for ones who want cook something. I just ate outside. Would stay there again next time car racing is on.
於 2024 年 2 月住了 4 晚
Comfort Inn, 於 2024年4月21日的回應
hank you so much for your fantastic rating! We're thrilled to hear that you had such a wonderful experience during your stay. Providing exceptional service and ensuring our guests have a memorable stay is always our top priority, and we're delighted that we succeeded in meeting your expectations.Your perfect score means a lot to us, and we truly appreciate your kind words and recognition of our efforts. It would be our pleasure to welcome you back for another fantastic stay whenever your travels bring you our way again. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

8/10 不錯

Roy

Very clean, but no coat hangers. Office was unattended on checkout so cannot rate staff & service.
於 2023 年 11 月住了 1 晚
Havannah 於 2023年11月14日的回應
Thank you

10/10 優異

Monica

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Havannah Team 於 2023年7月16日的回應
Thank you for your review

8/10 不錯

Toni

Good for budget travellers.
於 2023 年 7 月住了 3 晚
Havannah Team 於 2023年7月15日的回應
Thank you for your review

6/10 一般

Luke

於 2023 年 5 月住了 3 晚
havannah accommodation 於 2023年5月22日的回應
Thank you for your review

8/10 不錯

Noelene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and tidy room, if a little on the small side. Communal kitchen is very convenient although we were there only one night and did not use it.
於 2023 年 4 月住了 1 晚
C 於 2023年11月19日的回應
Thank you. We appreciate your review.

8/10 不錯

Paul

商務旅客
讚好：整潔度、設施服務和住宿狀況
Liked the full kitchen Signage and hotel guide information was poor
於 2023 年 4 月住了 2 晚
havannah accommodation 於 2023年4月23日的回應
Thank you for your review

8/10 不錯

Ami

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 3 月住了 2 晚
havannah accommodation 於 2023年4月3日的回應
Thank you for your review

8/10 不錯

Justin

於 2023 年 3 月住了 1 晚
havannah accommodation 於 2023年3月31日的回應
Thank you for your review

10/10 優異

??

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice! I want to stay more
於 2023 年 2 月住了 3 晚
havannah accommodation 於 2023年2月27日的回應
Thank you for your review

10/10 優異

Chloe

讚好：職員與服務、設施服務和住宿狀況
Great place to stay when you need somewhere to rest. I hadn’t planned an overnight stop so gave very little notice for my stay. The check-in process was easy, the staff were absolutely lovely and I felt secure and safe in my room.
於 2023 年 2 月住了 1 晚
havannah accommodation 於 2023年2月25日的回應
Thank you for your lovely review Chloe, we are glad you enjoyed your stay and look forward to seeing you again.

10/10 優異

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and comfortable
於 2023 年 2 月住了 2 晚
havannah accommodation 於 2023年2月20日的回應
Thank you for your review

10/10 優異

Rebecca

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean, nice secure rooms. Being a single woman staying overnight I felt very safe. Very comfortable bed and pillows. Enjoyed a coffee and biscuits that were provided. Highly recommend and would stay again.
havannah accommodation 於 2022年11月7日的回應
Thank you very much for your lovely review. We are glad that you enjoyed your stay and look forward to seeing you again.

8/10 不錯

Durgesh

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Kitchen facility is really good
於 2022 年 10 月住了 4 晚
havannah accommodation 於 2022年10月28日的回應
Thank you for your review

8/10 不錯

Carl

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and comfy
於 2022 年 4 月住了 1 晚
havannah accommodation 於 2022年5月16日的回應
Thank you for your review

4/10 欠佳

James

家人同遊
不滿：住宿狀況
Room had not been completely clean. There was a foul smell upon entry.
於 2022 年 3 月住了 2 晚
havannah accommodation 於 2022年3月29日的回應
I am sorry for this, this will be rectified with staff

8/10 不錯

Sean

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 3 月住了 1 晚
Havannah 於 2023年11月19日的回應
Thank you for your review

6/10 一般

Gus

讚好：職員與服務
It was quite noisy from the street traffic. Also room walls are not sound proof. Bit disappointing as they look quite nice on outside.
於 2022 年 2 月住了 2 晚
havannah accommodation 於 2022年2月13日的回應
Thanks for the review Gus we appreciate all feedback, we are sorry that you did not enjoy your stay.

8/10 不錯

Marco

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was ok, we didn’t want a five star resort, the place was very neat and tidy
於 2022 年 2 月住了 2 晚
havannah accommodation 於 2022年2月13日的回應
Thank you for your review

8/10 不錯

Gilbert

多人同遊
讚好：整潔度、職員與服務和住宿狀況
noise in roof of room was bad load ticking all nite ever nite wouldnt say there again
於 2021 年 12 月住了 4 晚
havannah accommodation 於 2021年12月10日的回應
Thank you for your review, I am sorry for the noise in the ceiling, we will be investigating this further.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
In Bathurst
Clean, with a good shared kitchen. Small room. 10 min walk to the main shopping area.
於 2021 年 11 月住了 2 晚
havannah accommodation 於 2021年11月26日的回應
Thank you for your review

10/10 優異

Fediella

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚
havannah accommodation 於 2021年6月26日的回應
Thank you for your wonderful review, we are glad that you enjoyed your stay and look forward to your next visit.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Havannah Accommodation was a perfect place to stay for a last minute decision. Easy to find, close to transport, clean, new, great parking on site and secure. Will definitely use again. Teresa from Parramatta.
於 2021 年 6 月住了 1 晚
havannah accommodation 於 2021年6月20日的回應
Thank you Teresa, we are so glad that you enjoyed staying with us and look forward to your next visit.

8/10 不錯

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 6 月住了 1 晚
havannah accommodation 於 2021年6月20日的回應
Thank you for your review we are glad that you enjoyed your stay and look forward to seeing you again.

8/10 不錯

chris

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚
havannah accommodation 於 2021年5月11日的回應
Thank you for your review

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2021 年 3 月住了 1 晚
havannah accommodation 於 2021年4月4日的回應
Thank you for your review

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度和住宿狀況
Clean. Nice and friendly. Highly recommended. Close to centre of town.
於 2021 年 2 月住了 1 晚
havannah accommodation 於 2021年3月2日的回應
Thank you for your wonderful review, we look forward to seeing you again.

8/10 不錯

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2020 年 10 月住了 1 晚
havannah accommodation 於 2020年10月25日的回應
Thank you for your review we hope to see you again

10/10 優異

真實旅客

於 2020 年 8 月住了 1 晚
havannah accommodation 於 2020年10月10日的回應
Thank you for your fantastic review we look forward to seeing you again

6/10 一般

Sandy

讚好：整潔度和職員與服務
不滿：客房舒適度
Bad night sleep
Arrived to accommodation very late, had a friend pick the keys up for us earlier so unable to comment on check in. Room was small, only cooling was a ceiling fan which would not be sufficient on a hot night. Mattress was very thin and extremely uncomfortable. Got little to no sleep at all.
於 2020 年 2 月住了 1 晚
Havannah 於 2020年3月3日的回應
We are very sorry that you did not enjoy your stay. Thank you for your comments as we value all of our guests experiences.

2/10 很差

真實旅客

商務旅客
不滿：整潔度和設施服務
Room with extremely foul odour and strong bleach smell on top of existing odour.
於 2020 年 2 月住了 1 晚
havannah 於 2020年2月6日的回應
Sorry about the smell unfortunately I am unable to address this issue as you have not given your name or room number for me to have a reference to the problem.

4/10 欠佳

真實旅客

不滿：職員與服務和設施服務
Property was clean and tidy which was OK but TV did not work and I can not recommend to stay in this property during the summer when you have a 32 degrees night and the room had been locked all day and all you have is a ceiling fan. They should really consider having some sort of A/C installed.
於 2020 年 1 月住了 1 晚
havannah 於 2020年2月2日的回應
Thank you for your review, we understand the issue with the cooling. I am sorry that the TV was not working, we would have been more than happy to look at this for you and corrected the issue if we were made aware.

8/10 不錯

Kahn

商務旅客
讚好：整潔度、職員與服務和住宿狀況
No air con but overall okay
於 2020 年 1 月住了 1 晚
havannah 於 2020年2月2日的回應
Thank you for your review

4/10 欠佳

真實旅客

讚好：整潔度
With no air conditioning sleeping was very difficukt during heat wave conditions
於 2020 年 1 月住了 2 晚
havannah 於 2020年2月2日的回應
We are sorry for the lack of cooling hopefully the owners will put in air con soon

8/10 不錯

joel (toulon)

伴侶同遊
讚好：整潔度和設施服務
Personne à l'accueil. Pour avoir la clef il faut téléphoner ,donc si vous ne parlez pas anglais aller voir ailleurs. Chambre petite mais propre, silencieuse, bien équipée et confortable. Bonne wifi. Il manque de la place et la clim(ventilo)
於 2019 年 12 月住了 1 晚
Havannah 於 2020年1月25日的回應
We are sorry that there was nobody at the reception. Unfortunately if you do not arrive by closing we will usually send you a message with directions for a late check in provided that the telephone number given is reachable.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
the property was conveniently located to the shops and train station yet still very quiet. Staff were very helpful.
於 2019 年 10 月住了 1 晚
Havvannahaccommodation 於 2019年11月1日的回應
Thank you for your review. We are glad that you found your stay comfortable and convenient. We hope to see you again.

8/10 不錯

真實旅客

於 2019 年 9 月住了 3 晚
Havannah Accommodation 於 2019年9月7日的回應
Hi there, Thank you kindly for taking the time to review us! We are happy to see you enjoyed your stay with us. We hope to see you again. Kind Regards, Maddy and the Havannah Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 3 晚
Havannah Accommodation 於 2019年8月20日的回應
Hi there, Thank you for your staying with Havannah Accommodation. We are glad to see you enjoyed your stay with us. We hope to see you again, next time you visit Bathurst. Warmest Regards, Maddy and the Havannah Team

6/10 一般

Anthony

讚好：整潔度
不滿：客房舒適度
Room was clean and warm Wich was good with the very cold weather, The bed was very uncomfortable tho struggled to sleep
於 2019 年 8 月住了 1 晚
Havannah Accommodation 於 2019年8月17日的回應
Hi Anthony, Thank you kindly for taking the time to review us and our facilities. We are sorry to hear about the discomfort you experienced during your stay. We do hope this does not deter you from staying with us again. We hope to see you again, next time you visit the Bathurst area. Regards, Maddy and the Havannah Team

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Small and compact lovely and warm situated in walking distance to CBD
於 2019 年 7 月住了 1 晚
Havannah Accommodation 於 2019年8月3日的回應
Hi there, We are happy to hear you enjoyed your stay with us. Thank you for your kind review about our establishment. We hope to see you again soon. Regards, Maddy and the Havannah Team

8/10 不錯

Blake

讚好：整潔度、職員與服務和住宿狀況
Nice location, modern comforts.
Nice location, modern comforts.
於 2019 年 4 月住了 4 晚
Havannah Accommodation 於 2019年5月12日的回應
Hi Blake, Thank you for taking the time to review us. We are glad to hear you enjoyed your stay with us. We hope to see you again next time you visit Bathurst! Regards, Maddy and the Havannah Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 5 月住了 2 晚
Havannah Accommodation 於 2019年5月12日的回應
Hi there, Thank you for taking the time to review us. We hope you enjoyed your stay with us! Many Thanks, Maddy and the Havannah Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 1 晚
Havannah Accommodation 於 2019年5月12日的回應
Hi there, Thank you for taking the time to review us. We hope you enjoyed your stay with us! Many Thanks, Maddy and the Havannah Team

10/10 優異

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional Service
Our stay was fantastic. Front desk staff provided late check-in assistance and even helped us arrange for a taxi the following morning. Would definitely recommend staying here if you will be in Bathurst.
於 2019 年 4 月住了 1 晚
Havannah Accommodation 於 2019年5月12日的回應
Hi Kevin, Thank you for taking the time to review us. We are glad to hear you enjoyed your stay with us. We hope to see you again next time you visit Bathurst. Kind Regards, Maddy and the Havannah Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 4 月住了 5 晚
Havannah Accommodation 於 2019年4月22日的回應
Hi there, Thank you for taking the time to review us. We hope you enjoyed your stay with us. Regards, Maddy and the Havannah Team

4/10 欠佳

Mike (Sydney)

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Didn't like the bed rooms good but were not cleaned and new towels left
於 2019 年 4 月住了 3 晚
Havannah Accommodation 於 2019年4月20日的回應
Hi Mike, Thank you for your review. We are sorry to hear about your stay with us. I do hope you notified staff about the condition of the room. We do hope this does not deter your from staying with us again. Best wishes, Maddy and the Havannah Team

8/10 不錯

Jake

讚好：整潔度、職員與服務和住宿狀況
Great location
Friendly staff, great location, and safe
於 2019 年 4 月住了 1 晚
Havannah Accommodation 於 2019年4月11日的回應
Hi Jake, Thank you for your review. We are glad to hear you enjoyed your stay with us. We hope to see you again in the future. Regards, Maddy and the Havannah Team

6/10 一般

真實旅客

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務
Property was having plumbing issues. This meant water had to be turned off at night and early morning. I could hear disgruntled customers complaining and tradesmen in the morning. I understand these things happen and are out of the control of the staff, however it was a bit inconvenient.
於 2019 年 3 月住了 1 晚
Havannah Accommodation 於 2019年4月30日的回應
Hi there, We are sorry to hear about your experience and issues with plumber. However, this was unavoidable. Our staff tried to do everything in their power to make the best out of the situation for guests. It just happened to have occurred quite late in the evening, and a plumber was unable to come out so late in the evening. We do hope this does not deter you from staying with us again. Regards, Maddy Marketing Manager

4/10 欠佳

LJ

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
The bed was unsleepable. It was the cheapest bed with a slat down the middle which you could feel on top of the mattress and the mattress harder than the floor. The shower screen couldn’t open fully due to the smallness of the bathroom and it’s design. For a security building it was crazy that the back door was permanently kept open. Everything else was really good.
於 2019 年 3 月住了 1 晚
Havannah Accommodation 於 2019年4月30日的回應
Hi there, We are sorry to hear about your experience with us. Our back exterior doors are kept open during the day time, and of an afternoon the doors are closed by our staff and before our staff lock up of an evening we check again no guests have left the door open for the security of guests. We are sorry to hear about the comfort of the bed. We do hope this does not deter you from staying with us again. Regards, Maddy and the Havannah Team