「You think the staff is nice and they seem to mean well.
Yet, when your AC is out, WiFi doesn’t work, and then as they’re fixing it while you’re out, you get locked out.
I think it’s more incompetence for a place that charges nearly $200 a night for a big room.
Then, the folks at Expedia try to reach them by phone or email to claw back a refund and the hotel doesn’t seem to respond.
Honestly, Expedia should delist this hotel.
I was not going to write this bad review and when I heard...
「This property was a big surprise. We have stayed at five star hotels on our journey and others poor. First, the staff provided us the access for an after hours check-in, which was perfect. The room was simple, but clean and comfortable. The breakfast was simple, but very clean and pleasant surroundings. A great value. The location was magnificent in the nearby restaurant was magnificent as well.」