尊敬的宾客，非常感谢您选择北京饭店诺金并对您的入住之旅感到满意，您的满意是我们最大的动力。得此肯定甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快

尊敬的Tommy，感谢您选择北京饭店诺金以及对我们的认可，您的满意是我们最大的动力。得此美言甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快！

Dear Mr.OSTENIC,Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us.It is a pleasure to know you enjoyed at the hotel. We hope to welcome you back soon again.Best Regards,Gavin Qu

尊敬的Yin-Yin，感谢您选择北京饭店诺金以及对我们的认可，您的满意是我们最大的动力。得此美言甚欢喜，如沐春风在心间，您的一个好评，一个简单的推荐，一句真挚的肯定，都会让我们的内心感动无比，诚挚期待您的下次莅临以及分享更多的入住体验。祝您事业顺利，生活愉快！

Dear CHI HONG, It was a pleasure having you with us and thank you for choosing our hotel while in Beijing. I wish we could have know a little bit more about on where we could have been better. Looking forward to welcome you back and fulfilling all your needs. Sincerely, Aref Sayegh General Manager

Dear Anonymous, Thank you for having chosen our hotel while in Beijing. Wish we could have known where we could have bettered ourselves. Looking forward to welcome you back when your travel takes you to China's capital city. Sincerely, Aref Sayegh General Manager

Dear Anonymous, Thank you for taking the time to give your feedback and comments. We are happy that you enjoyed the location and your experience with us. Looking forward to welcome you again when your travel takes you back to Beijing. Sincerely, Aref Sayegh General Manager

Dear Anonymous, Thank you for having chosen our hotel while in Beijing, I apologize that we were unable to meet your expectations and wish I knew why. Hope we will be able to welcome you again and this time anticipate all your needs. Sincerely, Aref Sayegh General Manager

Dear yiqi, It was a pleasure having you as our guest. I was happy to read that you had a great experience with us and apologize for the carpet. It is definitely not our standard and will talk to the department head about it to ensure it does not happen again. Thank you again for bringing this up to us and hope to be able to welcome you again when your travel takes you back in Beijing. Sincerely, Aref Sayegh General Manager

Dear Charles, Thank you for having chosen our hotel while visiting Beijing. I was thrilled to know that our Ladies and Gentlemen were able to genuinely take care of you and were able to fulfill your expectations. Our hotel is going through renovation and trust that you will be able to enjoy our new rooms soon. Looking forward welcoming you when you plan to visit Beijing again. Sincerely, Aref Sayegh General Manager

Dear Jianping, It was a pleasure having you as our guest. I am thrilled that choose our hotel once more when in Beijing and thank you for your loyalty. We strive to deliver memorable experiences and impeccable services to all our guests. I will pass on your comments to the Ladies and Gentlemen so they know that their daily efforts are recognized. Looking forward to welcome you again in our hotel. Sincerely, Aref Sayegh General Manager

Dear chunlin, Thank you for having chosen our hotel while in Beijing and also for your positive feedback. I am thrilled you had a great experience and hope we see you again when your travel plan takes you back to China's capital city. Sincerely, Aref Sayegh General Manager

感谢您的留言与推荐。酒店会继续努力，并不断完善，希望您在下次到来的时候可以见证我们的进步。期待您的再次光临。

感谢您的留言与推荐。酒店会继续努力，并不断完善，希望您在下次到来的时候可以见证我们的进步。期待您的再次光临。

感谢您选择北京饭店诺金以及对酒店的认可。希望您下次来北京的时候，我们还能为您服务。诚挚期待您的下次莅临。

Dear Anonymous, I apologize for your experience with us and will ensure I review with the department head to have more fans and with engineering about the air issue. Hoping to see you again to regain your faith in our services. Sincerely, Aref Sayegh General Manager

Dear Anonymous, Thank you for choosing Beijing Hotel NUO while in China's capital city. We are thrilled that we were able to fulfill your expectations and ensure an enjoyable experience with us. Hope to see you back in our hotel soon! Sincerely, Aref Sayegh General Manager

Dear SIU HANG; Thank you for taking the time to write your comments and your feedback. I apologize for the opportunities you encountered and ensure I have the directors of the departments in charge of these issues to take care of it. I am thrilled that our Ladies and Gentlemen were able to respond to your needs during your stay with us. Hope to see you back if your travels take you back to Beijing. Sincerely, Aref Sayegh General Manager

感谢您选择北京饭店诺金以及对酒店的认可。希望您下次来北京的时候，我们还能为您服务。诚挚期待您的下次莅临。

Dear KWAN YAU, Thank you for having chosen Beijing Hotel NUO while in CHina's capital city. We are happy that you liked your experience with us and hope to see you again when your travels take you back to Beijing. Sincerely, Aref Sayegh General Manager

感谢您入住北京饭店诺金并分享您的入住体验，很高兴您对酒店环境表示满意。同时，很遗憾此次入住没能给您带来全方面的愉快体验，酒店会继续努力，并不断完善，希望您在下次到来的时候可以见证我们的进步！诚挚期待您的下次莅临。

Dear Anonymous, Thank you for your great rating and we are thankful you chose our hotel while in Beijing. Hope to see you again with us if your travels take you back in China's capital city. Sincerely, Aref Sayegh General Manager

感谢您入住北京饭店诺金并分享您的入住体验。同时，很遗憾此次入住没能给您带来全方面的愉快体验，酒店会继续努力，并不断完善，希望您在下次到来的时候可以见证我们的进步！诚挚期待您的下次莅临。

Dear chiyan, Thank you for having chosen Beijing Hotel NUO while in China's capital city. We are happy we were able to fulfill most of your expectations and trust we will see you next time your travels take you to Beijing. Sincerely, Aref Sayegh General Manager

Dear Art, Thank you for choosing Beijing Hotel NUO while traveling in Beijing. We are delighted that our Ladies and Gentlemen were able to anticipate your needs by their service at the front desk and their attention to detail in housekeeping. We hope to see you back if your travels take you back to China's capital city. Sincerely, Aref General Manager

感谢您选择北京饭店诺金以及对酒店的认可。希望您下次来北京的时候，我们还能为您服务。诚挚期待您的下次莅临。

Dear Joy, Thank you for having chosen Beijing Hotel NUO while in China's capital city. I will pass on your kind remarks about our Ladies and Gentlemen to them. Hope to see you again. Sincerely, Aref General Manager

Dear Chung Fai, Thank you for staying at Beijing Hotel NUO and thank you for your grading and wish we could have known where we could have been better. Hope to see you soon in our hotel so we can fulfill your expectations. Sincerely, Aref General Manager

Dear sum wing chong, We thank you for having chosen Beijing Hotel NUO. Your comments will be shared with our Executive Housekeeper and Front Desk Manager. I apologize we were unable to fulfill your expectations. I will let the culinary team know that you enjoyed their breakfast. Best Regards, Aref General Manager

Dear Hui, Thank you for having chosen Beijing Hotel NUO while in Beijing, please contact us or let us know how we could have fulfill your expectations, as 4 is acceptable but we strive to ensure we deliver an unforgettable experience and anticipate our guest's needs. Kindest Regards,

Dear Hai Tung Ronald, Thank you for your rating and have stayed with, we are delighted that you enjoyed our hotel. We hoped we could be able to know how we could have done better as any feedback or comments from our guest makes us better. Hope to see you again at the Beijing Hotel NUO when your travels take you back to our Capital. Best Regards,

感谢您选择北京饭店诺金以及对酒店的认可。您所提及的迷你吧及设施设备的相关问题，我们会尽快和相关部门沟通并不断完善，希望您和家人下次来北京的时候，我们还能为您服务。期待您的下次莅临。

亲爱的Shiu Chi，感谢您选择北京饭店诺金以及对酒店客房及环境的认可。我们很遗憾在您入住期间没有为您带来满意的服务。但请放心，我们会重视您的反馈，并与相关部门跟进调查此事，最终确保类似的失误不再发生。十分抱歉因此给您带来的不便。我们确信您的宝贵意见对酒店至关重要，您的反馈将帮助酒店进一步提升服务，加强员工培训，为宾客带来持续满意的服务体验。感谢您对诺金的支持与关注，我们非常希望您可以给酒店一次机会，重建诺金品牌在您心中的形象，并希望您在下次到来的时候可以见证我们的进步。关于您提出的问题，酒店相关部门已经在着手改善。感谢您的支持与帮助，诚挚期待您的下次莅临。

亲爱的Chi Hua，感谢您入住北京饭店诺金以及对酒店客房及地理位置的认可。同时，很遗憾此次入住没能给您带来全方面的愉快体验，关于您提及的设施设备问题，酒店会继续努力，并不断完善，希望您在下次到来的时候可以见证我们的进步！诚挚期待您的下次莅临。

Dear p, Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. Thank you for your support and efforts, and we truly hope to have a second chance to welcome you and your family back in the near future.

Dear Anonymous, Thank you for choosing Beijing Hotel NUO and feedback after your recent stay with us. We hope to welcome you back soon again.

感谢您对北京饭店诺金的认可。酒店旨在为宾客提供细致入微的入住体验，设施齐全，满足宾客不同需求。期待您的再次光临。

感谢您选择北京饭店诺金。希望您下次来北京的时候，我们还能为您服务。期待您再次光临。

Dear Eros, Many thanks for your kind note and feedback after your recent stay. We are pleased to know you enjoyed the service of the hotel. At the same time, we are disappointed to learn about the maintenance issue you encountered during your stay. The feedback provided by you is used to identify the areas in need of improvement and to better train our employees, all of which will help to continuously enhance the satisfaction levels when you return. Thank you for your time to provide these improvement areas to us and we hope to welcome you back soon again.

感谢您入住北京饭店诺金。关于您所提及的温度问题，按照北京市市政府规定4月15日全市统一供冷，十分抱歉因此给您带来不便。酒店会继续努力，并不断完善，希望您在下次到来的时候可以见证我们的进步。期待您的再次光临。

亲爱的客人， 感谢您的评论及反馈。 我们很遗憾在您入住期间没有为您带来满意的服务。但请放心，我们会重视您的反馈，并与相关部门跟进调查此事，最终确保类似的失误不再发生。 我们确信您的宝贵意见对酒店至关重要，您的反馈将帮助酒店进一步提升服务，加强员工培训，为宾客带来持续满意的服务体验。 感谢您对诺金的支持与关注，我们非常希望您可以给酒店一次机会，重建诺金品牌在您心中的形象，并希望您在下次到来的时候可以见证我们的进步。 感谢您的支持与帮助，诚挚期待您的下次莅临。