Dear guests, We apologize for not being able to bring you a pleasant stay. All rooms are non-smoking and smoking is not allowed in any area of the hotel. The soft and hard degree of pillows and quilts in the hotel room can be determined according to guests ' preferences, and if you think it is uncomfortable, you can ask the hotel to replace it for you. I hope our answer will make you satisfied, we hope to see you next time, have a great day。

尊敬的客人，非常抱歉带给您的此次入住体验！感谢您对我们提出的批评。我们的进步离不开您的真诚建议。培训酒店员工的服务技能是一件非常重要的事情。我们在今后的日子里努力提高管理水平和服务水准，努力让每一位客人住店期间满意，欢迎您致电酒店宾客关系总监，您拨打酒店内部电话：1006. 我们很高兴与您见面沟通。祝您在北京停留期间旅行愉快。

Thank you very much for your message. It's our pleasure to serve you.

Thank you very much for your message. It's our pleasure to serve you.

Thank you for your message. According to the hotel regulations, there is only one room card for each room. If you want an extra room card, we can deliver a deposit of 100 yuan, and we will return it to you when you check out. The air conditioning hotel has been provided. You can ask the room attendant to change it for you. I am the executive VIP manager of the hotel. I hope to serve you personally next time. I look forward to your coming again.

Thank you for your message, we charge all the cost prices, not much charge you, in order to facilitate the use of the next guest, we need to clean it in time, so you can collect your compensation. I hope you will come next time

Thank you for your message. We will continue to improve our service. I hope you will come again.

Thank you for your message. We will train the front desk staff's English, and deposit will be returned to you when you check out. It's very safe. I hope you will come next time. Thank you.

Thank you for your message and thank you for the approval of our hotel service. We are now starting to train the front desk staff in English. I hope to be able to serve you next time. I am the executive VIP manager of the hotel. You are welcome to come next time. Thank you

Danke für die nachricht, WIR werden uns rechtzeitig Ausbildung personal an der rezeption IST englisch, WIR werden Unser Frühstück - sorten, die WIR zur Verbesserung Allen Service.Also für sie nicht glücklich, dass WIR sagen, tut Mir leid.Ich bin der Hotel Executive - VIP - manager, in der hoffnung, ihren nächsten besuch.

우선 우리 에 대한 당신 의 성심 평가 를 감시 하 고, 당신 의 건의 창 과 지하 는 우리 호텔 건축물 이 전청 시기 건물, 국가 정책 에 따 르 는 것 은 바꿀 수 있 기 때문에 죄송 한 다.저녁 10 시 후 에 제한 을 제한할 것 은 당신 의 인신 재산 안전 이 당신 의 호텔 룸 카드 로 작업 인원 이 당신 을 출입 시키고, 그리고 전문 자 들 이 당신 을 올 리 는 것 이다.마지막으로 잘 지내세요. 다시 한번 와주시기 바랍니다.저는 호텔의 행정 VIP 매니저입니다. 다음에 직접 당신을 위해 서비스할 수 있도록 하겠습니다.감사합니다.

tak for deres vurdering, for deres forslag, vil vi straks forbedres.jeg er hotel udøvende vip - manager, velkommen tilbage til vores hotel, ser frem til at give dig selv.

THANK YOU

Thank you for your comments. We will improve our front desk staff English training. I am VIP manager of hotel administration. I look forward to your next stay. I will personally serve you. Thank you for your message.

あなたのメッセージに感謝して、私達は直ちに私達のサービスを改善して、私達は正式に私達のフロントの従業員の英語を訓練して、私達のホテルは客のためにタクシーのサービスをすることができて、あなたは電話のフロントはあなたのために車を呼ぶことができて、私はホテルの行政VIPマネージャーです。あなたのためにサービスします。ありがとうございます。

Thank you

I am glad to see your message, and we will correct your suggestion in time. As for the smell from the central air conditioner and the front desk staffs in English, we will train the English level of the front desk staffs in time. As for the displeasure to you this time, I would like to make an apology to you on behalf of the hotel.I’m VIP manager ,I hope to serve you by next time。

The hotel has a taxi service to help you. You can call the front desk for you to call a taxi. Thank you for your message. I am the executive VIP manager of the hotel. I hope to serve you next time.

Dear sir , I‘m sorry , I can't understand what's you mean

Thank you for your message. First of all I'm sorry about all this. We will correct our service in time. As for the DIDI driver, this is a random arrangement. We can't control it. For the service of the airport bus driver, you can call the airport bus to complain and remember the driver's service number, he will be punished accordingly. The hotel receives your deposit according to the rules of the hotel, there are different rules in different places. We apologize for your dissatisfaction. I am the executive VIP manager of the hotel. I hope you will come again. I will serve you personally. Thank you。

Thank you for your message. We will correct your request in time. We will start training English for the front desk staff in order to provide you with high quality service. Thank you for choosing us next time. I am the executive VIP manager of the hotel. I hope you will come again.

당신의 글에 감사드리며, 우리는 즉시 우리의 봉사명을 개선할 것입니다. 우리는 우리 전대 직원들의 영어를 제때에 교육할 것입니다.다시 한번 왕림해 주시기 바랍니다.

I am very happy to get your message. We will train the front desk English in time. As for the items in the room, you can explain to the room staff that they all have the English translation software of the mobile phone. As for you saying that we did not wash your sheets for four nights, we would expel the employee and bring up the matter in the meeting. We apologize for this. I am the executive VIP manager of the hotel. Welcome to continue to choose us next time, I will personally ask you for your services.

Thank you for your message, we will change our shortcomings in time, each hotel has its own rules, we are not for your personal, we will train the front desk staff in time. I am the VIP manager of the hotel administration, welcome you to continue next time, I will serve you personally.

Thank you for your message. We will train our front desk staff in English in time. There is a taxi service in the hotel. You can tell us your needs when you come next time. We will help you solve it. I am the executive VIP manager of the hotel. Welcome to continue to choose us next time. I will serve you personally.