露台/庭院
查看供應

WH 酒店的評價

4 out of 5
WH 酒店
Lyon Street, Hamra, Emile Edde, Beirut

評價

7.8

不錯

10 分評分，優異；74 則評價中有 29 則" "
8 分評分，不錯；74 則評價中有 23 則" "
6 分評分，一般；74 則評價中有 12 則" "
4 分評分，欠佳；74 則評價中有 5 則" "
2 分評分，很差；74 則評價中有 5 則" "

7.6/10 

整潔度

7.8/10 

職員與服務

7.2/10 

設施服務

7.4/10 

住宿狀況

8.0/10 

環保程度

評價

2/10 很差

jiang (苏州)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
预订成功的酒店被莫名取消！
本人在hotel预定酒店一切顺利，到达黎巴嫩WH酒店大厅办理入住时候，被酒店人员告知信用卡无效无法扣除费用，导致我的预订被取消。在这之前无论酒店还是hotel都没有提前告知我，导致我在黎巴嫩给hotel打电话核实信息花费漫游费超过1000元人民币，还无法找到合适的酒店。十分恼火！

10/10 優異

Allen (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Stay
Room is clean and nice, service is quick and professional. Very excellent experience there.

6/10 一般

Wassim

親子同遊
不滿：職員與服務和設施服務
Staff are not enough, receptionist even can’t confirm that oor reservation included breakfast or not tell next day we complain to morning manager to grt answer that it is included, they not even put a complementary one small bottle of water in room. And also Bathroom down in lobby and dining area was so dirty at afternoon when we make checkin (that we know that no cleaning staff available all the times)
於 2023 年 12 月住了 1 晚

10/10 優異

Ahmed

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff very kind & helpful
於 2023 年 10 月住了 3 晚

10/10 優異

tarek

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location but not a fancy place , good for tourist who will need it for a good sleep and near the downtown area
於 2023 年 9 月住了 3 晚

8/10 不錯

Saad

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚

8/10 不錯

Laila

讚好：職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 2 晚

10/10 優異

El hany

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Très bon accueil. Propre. Très calme. J'y retournerai.
於 2023 年 2 月住了 4 晚

6/10 一般

Jean

伴侶同遊
Not bad, however the rooms required renovation and the area around not organized … need some improvement .

6/10 一般

Wafa

不滿：職員與服務和設施服務
於 2022 年 10 月住了 2 晚

10/10 優異

Zyad

讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the place.
於 2022 年 11 月住了 1 晚

6/10 一般

Mostafa

於 2022 年 9 月住了 6 晚

8/10 不錯

Ali Ahmad

讚好：住宿狀況和客房舒適度
於 2022 年 9 月住了 3 晚

10/10 優異

Mariam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚

8/10 不錯

Samer

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The staff were incredibly kind and helpful. Special thanks to Aya at the front desk and Hussein. They were both eager to help and make sure that we had everything we needed. You could tell that they genuinely care.
於 2022 年 9 月住了 9 晚

8/10 不錯

Isra

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good , clean, helpful staff
於 2022 年 9 月住了 1 晚

2/10 很差

Hasan

不滿：職員與服務和客房舒適度
於 2022 年 8 月住了 1 晚

10/10 優異

fadi

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
All is good
於 2022 年 7 月住了 3 晚

8/10 不錯

Sherif

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 5 晚

10/10 優異

mohamed

於 2022 年 4 月住了 2 晚

8/10 不錯

Abdulrahman

多人同遊
讚好：職員與服務、設施服務和住宿狀況
The staff are so kind
於 2022 年 2 月住了 5 晚

6/10 一般

Sherin

Ich finde das gut
於 2022 年 2 月住了 4 晚

10/10 優異

Abbe

讚好：住宿狀況和客房舒適度
Gr8 Hotel
Rent bra läge o bra service
於 2021 年 12 月住了 1 晚

10/10 優異

Abbe

讚好：整潔度、住宿狀況和客房舒適度
Gr8 Hotel
Super bra och rent,nära till allt
於 2021 年 12 月住了 1 晚

10/10 優異

Ziad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 2 晚

10/10 優異

Ziad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly
Very nice and friendly staff.
於 2021 年 11 月住了 2 晚

8/10 不錯

Mustafa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 7 晚

8/10 不錯

Abdallah

讚好：整潔度、職員與服務、設施服務和住宿狀況
Pour moi c’était short stay et c’était agréable
於 2021 年 11 月住了 4 晚

8/10 不錯

Richard

讚好：整潔度、職員與服務和住宿狀況
Excellent for Hamra District. Well located in a quieter area but close to Hamra. Currently Lebanon has issues, but a big thank you to the hotel for making a stay possible. Friendly staff and good facilities. Daily cleaning but the rooms are getting a little old now.
於 2021 年 11 月住了 4 晚

8/10 不錯

sarhad Saad A

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
The recieption was respectful and friendly. Rooms were clean. A bit small but nice. Near many small shops and markets.
於 2021 年 11 月住了 3 晚

8/10 不錯

RAMI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ok
Tutto perfetto
於 2021 年 9 月住了 1 晚

8/10 不錯

Dina Ali

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff here is exceptional! I stayed here for a month and they became like family and really looked out for me. Totally Recommend.
於 2021 年 8 月住了 2 晚

6/10 一般

Osama

不滿：整潔度和客房舒適度
於 2021 年 8 月住了 1 晚

2/10 很差

Ali (Rocklin)

不滿：整潔度和職員與服務
於 2021 年 8 月住了 1 晚

10/10 優異

Udai

於 2021 年 8 月住了 3 晚

4/10 欠佳

Nelly

伴侶同遊
不滿：整潔度、職員與服務和設施服務
Absolutely definitely disrespectful, lacking tact and manners, discourteous, vulgar customer service! Front office person so called NATHALIE yells across the hall which is over 100 feet distance away from us to question us which room we were staying in! How vulgar can a staff member be to scream across the hall? First to loudly address the guests, and second and most importantly to question them about their stay!!! Respected hotels hire trained personnel whose job is to respectfully eloquently monitor who is coming in and who is leaving and most importantly to remember who checked in and who did not! Our checkout was the worst; the same rude clerk (Nathalie) literally arrogantly, insolently told us we had to wait until she sends someone to check the room after us! I most definitely put her back in her place and did indeed walk out on her! Personnel working in hospitality should be educated, picked and trained to be civil in their behaviour with guests! Unfortunately, this did not apply to Nathalie! On the other hand, mildew and mold were all around the shower room. Since as they said “all available rooms were like that” I had to give instruction for the cleaning staff and wait for about 40 mn for him to finish! The walls were dirty as well, and I had to wait for that too. I requested a non smoking room, all I breathed throughout the night is cigarettes smoke coming through the vents of he central AC! Their answer to that? We can’t say “no smoking” to guests!!!!
於 2021 年 8 月住了 1 晚

6/10 一般

Roland

不滿：整潔度和住宿狀況
於 2021 年 8 月住了 1 晚

10/10 優異

Firas

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 7 月住了 1 晚

10/10 優異

Damien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

4/10 欠佳

Esmaeil

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Motel not Hotel
Air conditions were off work_ cleanness awuful_ bathroom so bad water stand at the ground_ that is a host or motel but not a hotel with 4 stars
於 2021 年 5 月住了 7 晚

2/10 很差

George

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Hotel condition was poor, hotel description of rooms are inaccurate.
於 2019 年 10 月住了 3 晚

10/10 優異

真實旅客

於 2019 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a great stay at WH. The staff was accommodating and able to help me with my issues promptly. The room was comfortable and clean when I returned from my daily activities.
於 2019 年 9 月住了 9 晚

10/10 優異

真實旅客

讚好：整潔度和職員與服務
Möbel waren alt. Teppich sehr unangenehm. Service super.
於 2019 年 9 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 4 月住了 1 晚

8/10 不錯

Maria-Luisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 4 月住了 2 晚

10/10 優異

hisham

讚好：職員與服務、住宿狀況和客房舒適度
جيد
بصوره عامة جيده يوجد تراجع نسبي في النظافة بالنسبه للسنوات السابقة

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Not vey satisfied
The hotel's location is good, breakfast is good but many tables empty and still dirty, staff are welcoming, bed and room average, I couldn't sleep well as there are no blackouts on the windows! The bathroom is the worst thing, old rusty and sewage smell was coming from time to time. I think everything comes for a price

8/10 不錯

mohamed

讚好：整潔度、職員與服務和住宿狀況
It's good breakfast