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野生動物園普萊恩斯酒店的評價

4.5 out of 5
野生動物園普萊恩斯酒店
Mabula Game Reserve, Bela-Bela, Limpopo

評價

9.2

卓越

10 分評分，優異；7 則評價中有 4 則" "
8 分評分，不錯；7 則評價中有 3 則" "
6 分評分，一般；7 則評價中有 0 則" "
4 分評分，欠佳；7 則評價中有 0 則" "
2 分評分，很差；7 則評價中有 0 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.6/10 

住宿狀況

評價

10/10 優異

Marc

讚好：整潔度、職員與服務和住宿狀況
.
於 2023 年 9 月住了 2 晚

10/10 優異

Andre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolute treat!!
A Treat from the minute you arrive until you check out. Russel went out of his way on the game drives. The place is clean and comfortable. Food was great!
於 2021 年 2 月住了 2 晚

10/10 優異

Sean

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
GREAT Family getaway
Accommodation was beautiful, tents are well appointed and very comfortable. Food was average and staff were incredible.
於 2021 年 2 月住了 2 晚
Safari Plains Management Team 於 2021年2月9日的回應
Dear Sean, we would like to thank you for submitting a guest review on Expedia during your recent stay at the lodge. We are committed to ensuring the best possible service and experience to all our guest. Kind regards Safari Plains Management Team

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great SAFARI experience
Authentic safari experience, complete with luxury tent and high tea in the afternoon. The highlight of our trip was getting close to lion and elephant and Elias our game ranger was brilliant !
於 2020 年 12 月住了 2 晚
Safari Plains Management Team 於 2021年2月9日的回應
Dear Guest, we would like to thank you for submitting a guest review on Expedia during your recent stay at the lodge. We are committed to ensuring the best possible service and experience to all our guest. Kind regards Safari Plains Management Team

10/10 優異

Daniel

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Safari
A perfect stay, almost seen all big five and really nice drinks and food.
Nice minibar
Relaxing area
The bar
Towel animals every day
於 2020 年 2 月住了 3 晚
Chantelle Els 於 2020年3月2日的回應
Good Day Many thanks for your email and valued feedback received. Many thanks & kind regards Chantelle Els

8/10 不錯

真實旅客

讚好：客房舒適度
Great Potential if flaws addresses
The trip was good and the lodge has great potential, but it definitely has some cons. Pros: The staff were very friendly (Dries in particular) and the game ranger was really good. He knew a lot about the animals and made us feel comfortable. We saw 3 of the Big 5 in one drive so we were happy. Cons: the furniture looks second hand and those in the lobby area were dirty. Despite being all inclusive the wine options were limited and they only had one selection per wine type. The staff were friendly, but the service was not up to standard. On one occasion we had to place our breakfast order 3 times and they brought each thing out one at a time not all together. The food wasn’t at the standard we expected for this kind of establishment. The contractor at the spa also tried to overcharge us and was on her phone when doing one massage... Dries did address this though and comped our treatments. The other thing that baffled us was that we were the only guests for one night and they put us in the room furthest from the lobby, where there was no wifi signal. We could not understand why they would do this
於 2019 年 10 月住了 2 晚
Caroline 於 2019年10月14日的回應
Good Day, Thank you so much for advising us of the below, we will ensure that feedback is sent through as soon as possible.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚
Caroline 於 2019年2月18日的回應
Thank you very much for staying with us and for your valuable feedback.