2/10 糟糕
Jessica
与家人及幼儿出行
2025 年 12 月 18 日
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Changed my room number 3 times. Second time housekeeping was halfway done cleaning my room and just left? Myself and my two toddlers sat in the hallway after evacuating due to flooding waiting for a key card. Was let into another room, told my room key would be up in 20 minutes. I called multiple times, took over an hour, I had diaper wipes and frozen perishables thawing in the seat in my car. My child had to sit in a poopy diaper for almost 2 hours because that’s how long it took to get into my room after arrival. The room itself was fine, service was horrible. Took about 30+ minutes of waiting to check in as well with no bell or staff member in sight.
Jessica
2025 年 12 月入住 3 晚