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殖民凱藝酒店的評價

3.5 out of 5
殖民凱藝酒店
483 High Street, Golden Square, VIC

評價

8.8

優異

10 分評分，優異；318 則評價中有 161 則" "
8 分評分，不錯；318 則評價中有 115 則" "
6 分評分，一般；318 則評價中有 27 則" "
4 分評分，欠佳；318 則評價中有 7 則" "
2 分評分，很差；318 則評價中有 8 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed 1night to go to the theatre, very easy to drive into town, our room number 11 looks like it has been recently updated/renovated as it was spotless, we had a great nights sleep as there wasn’t any noise and a very comfortable bed
於 2024 年 3 月住了 1 晚

8/10 不錯

søren kristian

家人同遊
不滿：住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Paul

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff…. Clean, quiet and safe. Pool facilities are excellent and great for the kids.
於 2023 年 12 月住了 1 晚

6/10 一般

Paul

家人同遊, 親子同遊
不滿：職員與服務、設施服務和住宿狀況
The spa was even colder than the swimming pool. The property is challenging to access given the one way traffic on the main road. The staff were friendly enough, but seemed new and poorly trained and weren't forthcoming with relevant information (such as Wi-Fi passwords). On a plus side, it's quiet, and we got a good night's sleep, which when it all comes down to it, that's why you're there, isn't it? Wouldn't recommend, but wouldn't avoid either.
於 2023 年 12 月住了 3 晚

10/10 優異

Craig

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Kash 於 2023年12月17日的回應
Thanks for you review Craig! Hope to see you again.

10/10 優異

Samantha

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was lovely
於 2023 年 11 月住了 3 晚

10/10 優異

Jackie

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was a wonderful stay and would stay again. The pool and spa was just beautiful and refreshing
於 2023 年 11 月住了 1 晚
Lana 於 2023年11月27日的回應
Thank you for your kid words. we hope to see you again in the future

10/10 優異

Helen

讚好：整潔度、職員與服務和住宿狀況
Lovely place
於 2023 年 10 月住了 1 晚
Lana 於 2023年10月30日的回應
Thank You Helen. we hope you enjoyed your stay and we look forward to seeing you again.

8/10 不錯

Shane

商務旅客
讚好：職員與服務和設施服務
Restaurant was not open
於 2023 年 10 月住了 1 晚
Lana 於 2023年10月21日的回應
Thank you for your review. Due to staffing and rising costs we closed our restaurant at the start of covid. We hope to see you again.

4/10 欠佳

Trevor

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
well over priced
於 2023 年 10 月住了 1 晚
Jamie 於 2023年10月15日的回應
Thank you for your review

2/10 很差

michelle

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Had a spider fall on me when I was about to go to sleep then couldn't find it so I was awake all night the spa and pool were filthy the bed was comfortable and room was okay my breakfast was brought to my room and left outside after they tried calling me which I couldn't pickup due to a back injury
於 2023 年 10 月住了 1 晚
Jamie 於 2023年10月8日的回應
Thank you for your kind words. We are very sorry if there was a spider in your room our housekeepers try their very best to check for cobwebs and spiders and generally do an exceptional job but do occasionally miss things. Our pool was very busy over the weekend. And all guests thanked us very much as it kept the families happy. I opened the pool this morning and didn't find it as you described it. But we are very sorry. Your breakfast was delivered at the time you ordered it. We knocked four times. We rang the phone in your room Four times. And finally, we tried to ring your mobile phone twice. It is not OK to call our staff at 9.30am 1.5 hr after you ordered breakfast. And abuse them because they never unlocked your room and placed your breakfast inside the room. Thats called breaking in Thank you hope to see you again.

8/10 不錯

Sonam

於 2023 年 9 月住了 1 晚

10/10 優異

Rod (Meadow Heights)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Mengjing

親子同遊
讚好：職員與服務和設施服務
The pillow has bad smell, the water pumper ran all night, only one chair in a family room.
Jamie 於 2023年9月24日的回應
Hi thank you for your review. We are sorry if the pillow smelt bad. We have investigated and have not found a smelly pillow , but will definitely check it again and we will wash all pillow protector again. Not sure what the water pumper is but will keep an ear out for it. As our Standard Family room is a bit smaller there is not enough room for 4 Chairs. Thank you

2/10 很差

Ralph

於 2023 年 9 月住了 1 晚
Jamie 於 2023年10月15日的回應
Thank you for your review

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Fiona

When checking in it felt like I was interrupting the staff as the interaction was very cold and brief. Main area of room looked clean and neat but the timber wall around the hand basin was really dirty and the toilet ran all night. Very dated in there fixtures in the rooms.
於 2023 年 9 月住了 1 晚

10/10 優異

Gavin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were made very welcome. If your going to Bendigo this should be on your list to stay. Room was great.
於 2023 年 9 月住了 1 晚

10/10 優異

Stefan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location and well looked after.
於 2023 年 8 月住了 1 晚

8/10 不錯

Melissa

讚好：整潔度、職員與服務和住宿狀況
Excellent staff and a nice quiet stay.
於 2023 年 8 月住了 1 晚
Lana 於 2023年8月17日的回應
Thank You for your kind words. We hope to see you again soon.

10/10 優異

Katrina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2023 年 8 月住了 1 晚

10/10 優異

Julie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very Quite and location great
於 2023 年 7 月住了 1 晚
Lana 於 2023年7月31日的回應
Thank You for your kind words and we hope to see you again in the future

10/10 優異

Robyn

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beds were comfortable and staff gave us suggestions for dinner and breakfast which were brilliant. Will be happy to stay there again
於 2023 年 7 月住了 1 晚
Lana 於 2023年7月31日的回應
Thank you for your kind words and Thank you for staying with us. We hope to see you again in the future.

8/10 不錯

Erin

讚好：整潔度、職員與服務和住宿狀況
Jamie was very helful and professional. He provided us with bowls, plates and cutlery so we could prepare food in our room using the peovided toaster/fridge and microwave. The room was very clean, comfortable beds and easy to access the property, just off the main road. Would consider staying here again! Our whole fanily enjoyed it. Thanks!
於 2023 年 7 月住了 1 晚

8/10 不錯

Kathleen

伴侶同遊, 商務旅客
讚好：整潔度和住宿狀況
It was easy to get to, easy for my husband myself to travel to clean my deceased brothers unit. We didn’t know Bendigo .
於 2023 年 6 月住了 3 晚

10/10 優異

Emma

家人同遊
讚好：職員與服務和住宿狀況
Excellent facilities and wonderful staff
於 2023 年 6 月住了 1 晚

10/10 優異

Katrina

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great room and the staff are excellent
於 2023 年 5 月住了 1 晚

10/10 優異

Hazel

讚好：整潔度、職員與服務和住宿狀況
I only had one night but the staff were accommodating, and friendly. The bed was clean(lovely crisp laundered linen. Comfortable room. Despite being on a major road it was quiet. I will definitely stay here again
於 2023 年 5 月住了 1 晚
Lana 於 2023年5月11日的回應
Thank you for your kind word. We are glad you enjoyed your stay. We look forward to seeing you again.

6/10 一般

Pablo

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務
Place was ok. Disappointed that for the money bed was not made any night. I stayed 5 nights.
於 2023 年 4 月住了 5 晚

10/10 優異

Yuan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing service! The place is clean and as described. We had a great stay!
於 2023 年 4 月住了 2 晚

8/10 不錯

Jennifer

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, helpful reception staff, well located to centre of Bendigo
於 2023 年 3 月住了 3 晚
Lana 於 2023年3月13日的回應
Thank You for your kind words. We hope to see you again soon.

10/10 優異

WILLIAM

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Reception excellent. No complaints at all
於 2023 年 3 月住了 1 晚
lana 於 2023年3月7日的回應
Thank you for your kind words. we hope to see you again soon.

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and great place to stay
於 2023 年 3 月住了 1 晚
lana 於 2023年3月6日的回應
Thank you for your kind words. We hope to see you again

8/10 不錯

justin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good place to stay
於 2023 年 2 月住了 1 晚

10/10 優異

COLIN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Last minute overnight stay
Excellent! No fuss booking and stay. Room was clean, quiet location, parking in front of door, everything worked beautifully, restful night, clean everything. Well done!
於 2023 年 2 月住了 1 晚

8/10 不錯

rod

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 1 晚

8/10 不錯

Nikki

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 1 月住了 3 晚

8/10 不錯

Anna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location. Enjoy the spacious room.
Lana 於 2023年1月11日的回應
Thank You for staying with us. We hope to see you again

8/10 不錯

Susan

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable room with adequate ammenities. Staff were very friendly and accomodating. Pool was nice. Spa and toilet at the pool were out of order. The beds would suit people that enjoy a very firm bed.

10/10 優異

Crystal

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed my stay here had the essential and was very clean. The lady and gentlemen are very lovely also recommended the local sports club for dinner which was a bonus. Pool and spa are exactly what is needed for a recovery session after a day of touch rugby. Will stay here again when back in Bendigo.
於 2022 年 11 月住了 2 晚

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Weekend Stay
Delux room was great, plenty of space, comfy bed, seperate shower & toilet for basins, lounge area.
於 2022 年 11 月住了 1 晚
Lana 於 2022年11月11日的回應
Thank you for your kind words. We are very happy that you enjoyed your stay.

10/10 優異

Sriprasanna

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good: Neat and tidy Fair size bathroom Comfy beds Bad: None

10/10 優異

Anthea

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very welcoming and helpful

8/10 不錯

Reg

伴侶同遊
讚好：職員與服務
The shower was fantastic, bed was pretty good and the room was well presented. Unfortunately the mini fridge was noisy but that’s the only complaint we had.

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚

8/10 不錯

Cristi

讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy place to stay for families
於 2022 年 9 月住了 1 晚
Lana 於 2022年9月12日的回應
Thank you for your kind words

6/10 一般

roslyn

讚好：整潔度
The shower in room 8 is dangerous. Difficult to adjust, and a child or older person could get scalded. Also had trouble with reception on TV. It kept pixelating. Every thing else was fine, thank you.
於 2022 年 9 月住了 1 晚

8/10 不錯

Kathryn

伴侶同遊
讚好：整潔度和職員與服務
This was a great last minute find, it is old school motel but the bed was very comfy and the rooms spacious Would stay again
於 2022 年 8 月住了 1 晚

10/10 優異

David (Werribee)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I
於 2022 年 7 月住了 1 晚

8/10 不錯

Helen (LEETON)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good facilities. Plenty of space. Friendly staff. Good sized room.
於 2022 年 7 月住了 2 晚