室內泳池

本頓威爾-羅傑斯凱富全套房酒店的評價

2.5 out of 5
本頓威爾-羅傑斯凱富全套房酒店
2011 Se Walton Blvd, Bentonville, AR

評價

8.6

優異

10 分評分,優異;1001 則評價中有 502 則" "
8 分評分,不錯;1001 則評價中有 332 則" "
6 分評分,一般;1001 則評價中有 90 則" "
4 分評分,欠佳;1001 則評價中有 47 則" "
2 分評分,很差;1001 則評價中有 30 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Yu Tung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A good hotel for business trip
The room is big and clean. The location is near the town. The breakfast is good enough for business trip. Free wifi speed is good. There is free black and white printer in the lobby for your business.

10/10 優異

Lillian (Wethersfield)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
Ashton 於 2024年5月24日的回應
Dear Lillian,Thank you so much for your positive feedback! We hope to be your hotel of choice the next time you visit NWA - safe travels!

10/10 優異

Samantha

讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved that it was exactly like the pictures
於 2024 年 5 月住了 1 晚
Ashton 於 2024年5月21日的回應
Dear Samantha,Thank you for staying with us! It was excellent reading you found everything to be like the pictures! We hope to see you again soon - safe travels!

10/10 優異

Tristan

家人同遊
Peaceful
於 2024 年 5 月住了 3 晚
Ashton 於 2024年5月7日的回應
Dear Tristan,Thank you for choosing to stay with us! We love to read you experienced a peaceful stay with us. We hope to be your hotel of choice in the future - safe travels!

10/10 優異

Anthony

於 2024 年 4 月住了 1 晚
Ashton 於 2024年5月21日的回應
Dear Anthony, Thank you for the positive feedback! We love to see you enjoyed your time with us. We hope to accommodate you the next time you're in Bentonville - safe travels!

6/10 一般

Dallin Van

伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
The staff was wonderful. The key cards were so finicky. We were only there for 3 nights but we had to get new cards 4 times. They were doing some construction and the facilities were not great. The breakfast (particularly the eggs) were not good.
於 2024 年 4 月住了 3 晚
Ashton 於 2024年4月18日的回應
Dear Dallin Van,Thank you for your feedback. We love to read you found the staff wonderful! We will be sure to pass along your kind words. We sincerely apologize for the issues you experienced with the key cards, renovation, and eggs. We will review your comments with our team to address any possible issues. Thank you for the opportunity to earn your business - safe travels.

4/10 欠佳

Jerry (Spokane)

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
The property was under reconstruction in the dining area, the front lobby, the hallway, pool area and first floor. It was dirty and noisy and there was construction materials everywhere to include large carts and a luggage cart stuffed in the fitness center. This property should have been closed until repairs were completed.
於 2024 年 4 月住了 1 晚
Ashton 於 2024年4月11日的回應
Dear Jerry,Thank you for choosing to stay with us. We sincerely apologize for the issues you experienced during your time with us. We are currently working to refresh our property and look forward to sharing it with our guests. Thank you for the opportunity to earn your business - safe travels.

10/10 優異

Carissa

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was great!!
於 2024 年 4 月住了 1 晚
Ashton 於 2024年4月11日的回應
Dear Carissa,We love to read you had a great experience! We hope to accommodate you the next time you visit Bentonville - safe travels!

8/10 不錯

Thomas

伴侶同遊, 商務旅客
讚好:整潔度
On Saturday morning 4/6/24 very rude front desk man. Was a very strict enforcer of the shall not eat prior to the exact 7:00 start time for the breakfast hot food. Even though it was mostly all already ot and ready. We were use to the hot food time of 6:30 during the week. He did not care!
於 2024 年 4 月住了 4 晚
Ashton 於 2024年4月9日的回應
Dear Thomas,Thank you for your feedback. We will be sure to investigate the guest service issue you experienced and address those concerns. We appreciate the opportunity to earn your business and hope to be your hotel of choice in the future - safe travels!

10/10 優異

Eleanor

讚好:整潔度、職員與服務和住宿狀況
Convenient to our destination. Easy access
於 2024 年 3 月住了 1 晚
Ashton 於 2024年3月25日的回應
Dear Eleanor,Thank you for your positive feedback! We hope to accommodate you the next time you visit Bentonville - safe travels!

8/10 不錯

Gary

於 2024 年 3 月住了 1 晚
Ashton 於 2024年4月11日的回應
Dear Gary,Thank you for your positive feedback! We hope to be our hotel of choice the next time you visit Bentonville - safe travels!

10/10 優異

Noah

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This place put the comfort back in comfortable! It was a pleasant stay the entire trip. Highly recommend to anyone visiting the Bentonville area.
於 2024 年 1 月住了 4 晚
Ashton 於 2024年3月18日的回應
Dear Noah,Your kind words are much appreciated! It's fantastic to read you experienced a comfortable stay with us. We look forward to seeing you the next time you visit Bentonville - safe travels!

4/10 欠佳

Gretchen

於 2024 年 3 月住了 2 晚
Ashton 於 2024年4月2日的回應
Dear Gretchen,We sincerely apologize for the negative experience you had staying with us. If there is anything specific we could do to improve our services please let us know - safe travels.

10/10 優異

Christine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property had really nice and clean rooms. Great breakfast every day!
於 2024 年 3 月住了 3 晚
Ashton 於 2024年3月5日的回應
Dear Christine,Thank you so much for your positive feedback! It was lovely to read you found our rooms nice, clean, and breakfast great! We hope to be your hotel of choice in the future - safe travels!

10/10 優異

Kassidy

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tucked behind a yummy Chinese buffet...
於 2024 年 3 月住了 1 晚
Ashton 於 2024年3月4日的回應
Dear Kassidy,It's fantastic to read you enjoyed our property's location! We hope to see you again soon - safe travels!

8/10 不錯

Gary

讚好:整潔度、職員與服務、設施服務和住宿狀況
The h0t tub is large the indoor pool is clean although it could be a couple degrees warmer
於 2024 年 2 月住了 1 晚
Ashton 於 2024年3月4日的回應
Dear Gary, Thank you for your feedback! We will review our hot tub's temperature to ensure it's within the preferred parameters. We hope to accommodate you in the future - safe travels!

10/10 優異

Lee

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Nice rooms, comfortable beds and linens. Full continental breakfast, includes eggs and waffles.
於 2024 年 2 月住了 1 晚
Ashton 於 2024年2月26日的回應
Dear Lee,Thank you for choosing to stay with us! It's fantastic to read you found our rooms nice, beds and linens comfortable, and you enjoyed the breakfast! We hope to be your hotel of choice the next time you visit Bentonville - safe travels!

10/10 優異

Dawn

讚好:整潔度、職員與服務、設施服務和住宿狀況
Have stayed several times when in town. Not on a busy road, but easy to get to one. Clean and quiet
於 2024 年 2 月住了 1 晚
Ashton 於 2024年2月22日的回應
Dear Dawn,We greatly appreciate your positive feedback! We love reading you have routinely stayed with us finding the hotel clean and quiet! We look forward to accommodating you in the future - safe travels!

10/10 優異

Daniela

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean and comfort
於 2024 年 2 月住了 3 晚
Ashton 於 2024年2月21日的回應
Dear Daniela,We love to read you found our property very clean and comfortable! We hope to see you again soon - safe travels!

10/10 優異

Roger

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was large and comfortable, the staff was friendly and competent, breakfast was included and was quite tasty. Overall a very nice stay at a reasonable price. Convenient location.
於 2024 年 2 月住了 3 晚
Ashton 於 2024年2月19日的回應
Dear Rogers,Thank you very much for your review! We love when our guests enjoy their time with us. It's excellent to read you found the room large, comfortable, staff friendly & competent, and breakfast tasty! We hope you book with us again - safe travels!

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel that was a good value. Very clean. The only issue was that the room was hot when we arrived and we couldn’t get the A/C to work for more than 5 mins at a time.
於 2024 年 2 月住了 1 晚
Ashton 於 2024年2月19日的回應
Dear Hotels.com User,Thank you for your positive feedback! It's excellent to read you found our property nice and very clean! We sincerely apologize for the AC issue you experienced. We have taken your comments to our team so the issue may be resolved. We hope to accommodate you the next time you visit Bentonville - safe travels!

10/10 優異

Joy

於 2024 年 2 月住了 1 晚
Ashton 於 2024年3月21日的回應
Dear Joy,Thank you so much for your positive feedback! We absolutely love facilitating a positive experience for our guests. We hope to see you again soon - safe travels!

10/10 優異

Alexander

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice
於 2024 年 2 月住了 3 晚
Ashton 於 2024年2月13日的回應
Dear Alexander,Thank you very much for your positive feedback! We hope to see you again soon - safe travels!

6/10 一般

Jennifer

家人同遊
讚好:職員與服務和客房舒適度
不滿:住宿狀況
Just ok.
Not sure how this is rated 8.6/10. The staff were very nice. Room 105- enamel was coming off bottom of bathtub- placed towel in tub to take a shower. Pull out mattress had stains, couch cushions with some rips, wallpaper coming off walls especially at wall corners, dresser drawer had no bottom inside. Kids enjoyed the pool. Parking lot could use another light
於 2024 年 2 月住了 1 晚
Ashton 於 2024年2月5日的回應
Dear Jennifer,Thank you for your feedback. It's excellent to read you found the staff nice and the kids enjoyed the pool! We sincerely apologize for the issues you experienced with the wallpaper, tub, and furniture. We have taken these comments to our team to enhance our services. We thank you for the opportunity to earn your business - safe travels.

6/10 一般

真實旅客

讚好:整潔度
不滿:職員與服務
Tub wouldn’t drain, bathroom door wouldn’t close, water was way too hot too quick
於 2024 年 1 月住了 2 晚
Ashton 於 2024年2月1日的回應
Dear Hotels.com User,We sincerely apologize for the issues you experienced with the tub, door, and water temperature. We have taken your feedback to our team to address the concerns. Thank you for the opportunity to earn your business - safe travels.

10/10 優異

Kelcei

讚好:整潔度、職員與服務和住宿狀況
Clean, wonderful staff
於 2023 年 12 月住了 2 晚
Ashton 於 2024年2月1日的回應
Dear Kelcei,Thank you for your positive feedback! We love to read you found our hotel clean and staff wonderful! We hope to see you again soon - safe travels!

10/10 優異

NANCY

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Ashton 於 2024年1月22日的回應
Dear Nancy,Thank you for choosing to stay with us! We hope to see you again soon - safe travels!

8/10 不錯

Steve

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 16 晚
Ashton 於 2024年1月22日的回應
Dear Steve,Thank you for your feedback! We enjoy seeing you had a pleasant stay! We hope to see you again soon - safe travels!

6/10 一般

Tiana

Staff was a bit rude at check out. Breakfast was okay and the area wasn’t the best.
於 2023 年 12 月住了 1 晚
Ashton 於 2024年1月16日的回應
Dear Tiana,Thank you for staying with us. We sincerely apologize for the issues you experienced with the staff and area. We have taken your feedback to our team for review. Thank you for the opportunity to earn your business - safe travels.

2/10 很差

Keng

多人同遊
不滿:職員與服務
於 2023 年 12 月住了 1 晚
Ashton 於 2024年1月16日的回應
Dear Keng,Thank you for choosing to stay with us. We sincerely apologize for the negative experience you had. If there is anything specific we could do to improve our services please let us know - safe travels.

10/10 優異

Steve

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚
Ashton 於 2024年1月5日的回應
Dear Steve,Thank you kindly for your positive feedback! It's always a pleasure to see that we met our guests' expectations. We hope to see you again soon - safe travels!

10/10 優異

Ashley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice!
於 2023 年 10 月住了 1 晚
Ashton 於 2024年1月2日的回應
Dear Ashley,Thank you for staying with us! We hope to accommodate you the next time you visit NWA - safe travels!

10/10 優異

Jose

家人同遊, 親子同遊
讚好:整潔度、職員與服務和設施服務
Nos atendieron rapido y fueron muy amables😇 Gracias por recivirnos tan bonito. Venimos de nebraska y todo fue genial aqui en el hotel
於 2023 年 12 月住了 1 晚
Ashton 於 2024年1月2日的回應
Dear Jose,Thank you for your positive feedback! It's excellent to read we provided a great experience for you! We hope to be your hotel of choice the next time you visit Bentonville - safe travels!

10/10 優異

Sarah K

於 2023 年 12 月住了 1 晚
Ashton 於 2024年1月2日的回應
Dear Sarah K,Thank you very much for your positive feedback! We hope to see you again soon - safe travels!

8/10 不錯

Annie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Ashton 於 2023年12月26日的回應
Dear Annie,Thank you for your feedback! We enjoy seeing you enjoyed your time with us. We hope to accommodate you again in the future - safe travels!

4/10 欠佳

Traci

讚好:整潔度
不滿:住宿狀況
於 2023 年 12 月住了 1 晚
Ashton 於 2023年12月18日的回應
Dear Traci,Thank you for your feedback. We sincerely apologize you did not enjoy your stay with us. If there is anything specific we could do to improve our services please let us know - safe travels.

8/10 不錯

John

讚好:職員與服務和客房舒適度
於 2023 年 12 月住了 2 晚
Ashton 於 2023年12月18日的回應
Dear John,Thank you for your feedback! We hope to be your hotel of choice in the future - safe travels!

10/10 優異

Andrew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Ashton 於 2023年12月15日的回應
Dear Donald,Thank you for your positive feedback! We hope to accommodate you in the future - safe travels!

6/10 一般

Cynthia

家人同遊
讚好:職員與服務
For an older hotel it was suitable for one night
於 2023 年 11 月住了 1 晚
Ashton 於 2023年12月7日的回應
Dear Cynthia,Thank you for choosing to stay with us. If there is anything specific we can do to improve our services please let us know. Safe travels!

10/10 優異

Laurie

讚好:整潔度、職員與服務、設施服務和住宿狀況
😋 yummy breakfast. Fun pool. Spacious. Very helpful staff:)
於 2023 年 11 月住了 2 晚
Ashton 於 2023年11月29日的回應
Dear Laurie,Thank you for your positive feedback! It's fantastic to read you enjoyed the breakfast, pool, and found our staff very helpful. We will be sure to pass along your kind words. We hope to be your hotel of choice in the future - safe travels!

10/10 優異

Robert

於 2023 年 11 月住了 1 晚
Ashton 於 2023年12月18日的回應
Dear Robert,It's fantastic to see you enjoyed staying with us! We hope to see you again soon - safe travels!

10/10 優異

Paul

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property is clean, had maid service on a 2-day stay! Beds are soft and the room is a good size. Parking is convenient, lots of restaurants and shops nearby. Will definitely be back!
於 2023 年 11 月住了 2 晚
Ashton 於 2023年11月28日的回應
Dear Paul,It's lovely to read you found our property clean, beds soft, room size good, and parking convenient! We hope to accommodate you in the future - safe travels!

10/10 優異

Donald

於 2023 年 11 月住了 2 晚
Ashton 於 2023年12月15日的回應
Dear Donald,Thank you for choosing to stay with us! We hope to see you the next time you visit Bentonville - safe travels!

10/10 優異

Marsha

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Clean and staff very nice.
於 2023 年 11 月住了 2 晚
Ashton 於 2023年11月16日的回應
Dear Marsha,Thank you for your feedback! It's excellent to read you found our hotel clean and staff very nice! We hope to see you again soon - safe travels!

10/10 優異

Tony

於 2023 年 11 月住了 2 晚
Ashton 於 2023年12月5日的回應
Dear Tony,Thank you for your positive feedback! We hope to see you again soon - safe travels!

10/10 優異

Janet

讚好:整潔度、職員與服務、設施服務和住宿狀況
The bed was very comfortable.
於 2023 年 11 月住了 1 晚
Ashton 於 2023年11月9日的回應
Dear Janet,Thank you for the positive feedback on the bed comfort! We hope you visit us again on your next trip to Bentonville - safe travels!

8/10 不錯

Sophie

家人同遊
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
Hot water took 20 minutes to get to the shower….
於 2023 年 11 月住了 1 晚
Ashton 於 2023年11月9日的回應
Dear Sophie,Thank you for the choosing to stay with us during your visit to Bentonville. We sincerely apologize for the issue you experienced with the hot water. This has been brought to our team's attention so the issue may be investigated. We hope to accommodate you again in the future - safe travels!

10/10 優異

Maureen (New Orleans)

伴侶同遊
讚好:設施服務和住宿狀況
There was plenty of parking, the building is far from the busy street. Great hot tub/pool area, very good breakfast.
於 2023 年 11 月住了 1 晚
Ashton 於 2023年11月6日的回應
Dear Maureen,We love reading your found plenty of parking, enjoyed the hotel's location, found the pool area great, and breakfast very good! We hope to be your hotel of choice in the future - safe travels!

10/10 優異

judith

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Ashton 於 2023年10月31日的回應
Dear Judith,Thank you for your positive feedback! We hope to be your hotel of choice in the future - safe travels!

2/10 很差

Lizbeth

家人同遊, 伴侶同遊
讚好:整潔度和設施服務
不滿:住宿狀況
於 2023 年 10 月住了 1 晚
Ashton 於 2023年10月30日的回應
Dear Lizbeth,We sincerely apologize for the negative experience you had staying with us. If there is anything we can do to improve our services please let us know - safe travels.