预订伯克利酒店宾馆住宿限时优惠

“唯一的優點是房間很大，房內設施比較老舊，我們連住3晚，不會有每天清潔服務，浴巾也不會每日更換（如果要換浴巾需要加錢），早上10點退房（房卡10點失效，但是之前沒有告知，我們差點被鎖在門外），退房前需要自己把所有使用的餐具放到洗碗機內清洗，垃圾需要自行拿到外面的垃圾收集區域丟（這地點也沒有事先告知），退房前30分鐘我們一直在做家事收拾…… 基本上，我們下次是不會再考慮住這”

“Lots of great ameniites from kitchen items, dishes, and seating in our large room to outdoor mini golf, table tennis, basketball and tennis courts and an outdoor fire pit. Beautiful setting.”

“Wonderful and relaxing place to stay.”

“Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. ”

“If I could give a no Stars, I will. fisrt of all. Please stay away from this hotel. On the day of the arrival the front desk person that checked me and family in, was not careful with my personal information, he left the copy of the DL on top of the desk and the same time he was assisting another guest that she was having problems with the payment. No regards on keeping private information PRIVATE. We got to the room the door lock from inside did not lock, the next morning we told the other……

“The HVAC controls were confusing- they n the wall or at the unit?”

“Everything was fine except my room had a thin shade that let the light in, so I had a hard time sleeping. I would’ve switched rooms, but I checked in around midnight and was exhausted.”

“Didn't use”

“No really a family place to stay, maybe just for a couple, but still it’s ok if you can’t afford a better place.”

“Very good”

“The property itself is quite good—newly renovated facilities, a convenient location, and a nice free breakfast. It’s easy to see why it has a 9.0 rating and overall, it’s worth it. However, I was assigned a room right next to the ice machine and emergency exit. I checked in late at night and didn’t realize the potential for noise. Unfortunately, the receptionist didn’t mention anything about it, even though I was traveling with kids. Starting as early as 6 a.m., guests began walking around for……

“Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air……

“Front counter was very nice however staffing seemed indicate front counter guy was running around doing many things. Breakfast needed more variety.”

“Lovely well equipped place. Beautiful view and great restaurant downstairs. For some reason the shower didn’t have much hot water, although taps did. Management said they would look at it. ”

“The room was super clean. The breakfast was delicious and the staff keeps refilling the food and drinks for guest. The location was very convenient to places like gas station, stores and fast food. We walked to get snacks, drinks and items we forgot to bring.”

“Very dated, cramped room.”