A sophisticated urban retreat where travelers can unwind by the pool, pamper themselves at the spa, or explore an on-site shopping mall for retail therapy
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Photo gallery for Holiday Inn BERN-WESTSIDE by IHG
Holiday Inn BERN-WESTSIDE, near Bern Art Museum, offers a family-friendly experience with Bernaqua spa's treatments. Features include an on-site mall, coffee shop, free in-room WiFi, playground, and children's pool with sun loungers. Guests praise the helpful staff.
Located in Bethlehem neighbourhood, Holiday Inn BERN-WESTSIDE by IHG is connected to a shopping centre. Bern Art Museum and Paul Klee Museum are cultural highlights and Bern Rose Garden is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Wankdorf Stadium. Visit our Bern travel guide
Riedbachstrasse 96, Bern, BE, 3027
What's nearby
Federal Palace
7 min drive - 6.9 km
Berner Munster
8 min drive - 7.6 km
Paul Klee Museum
9 min drive - 10.6 km
Westside
1 min walk - 0.1 km
Wankdorf Stadium
8 min drive - 9.3 km
Getting around
Kerzers Station
11 min drive
Bern (BRN-Belp)
29 min drive
Restaurants
Spiga
1 min walk
Starbucks
1 min walk
McCafé
1 min walk
Bahnhof Bümpliz Süd
5 min drive
Coop Restaurant
5 min drive
About this property
Holiday Inn BERN-WESTSIDE by IHG
Upscale family-friendly hotel near Westside
Located close to Bern Art Museum and Federal Palace, Holiday Inn BERN-WESTSIDE by IHG provides a terrace, a shopping centre on-site and a coffee shop/cafe. Indulge in a deep-tissue massage, a body treatment and a body scrub at Bernaqua, the on-site spa. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
Other perks include:
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Express check-out, a water park (surcharge) and supervised childcare (surcharge)
Free newspapers, smoke-free property and 11 meeting rooms
Room features
All 144 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and offices.
More conveniences in all rooms include:
Changing tables, highchairs and children's books
Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with baths or showers and hairdryers
Flat-screen TVs with premium channels
Wardrobes/cupboards, art supplies and electric kettles
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Secured, covered parking on site (CHF 19 per day)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 25 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Things to do
Children's club
Designer stores
Full-service spa
Playground
Shopping centre
TV in common areas
Water park
Winery release events
Family friendly
Art supplies
Changing table
Children's books
Children's club (surcharge)
Children's toys
High chair
In-room cot
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms
Supervised activities for children (surcharge)
Water park (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
11 meeting rooms
24-hour business centre
Computer station
Outdoors
Terrace
Full-service spa
5 treatment rooms
Aromatherapy
Body scrubs
Deep-tissue massages
Hot stone massages
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately CHF 25 per person
Covered self-parking fee: CHF 19 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CHF 50.0 per night
Facilities fee: CHF 10 per person and includes use of: swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests can reserve up to 1 pool session (3 hours) per day. The listed optional facilities fee covers pool access per guest aged 14 and older, per session. The pool access fee is CHF 5 per child aged 6-13, per session.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Property is also known as
Holiday Inn BERN-WESTSIDE Hotel
Holiday Inn BERN-WESTSIDE
Holiday Inn Bern-Westside Hotel Bern
Bern Westside By Ihg Bern
Holiday Inn BERN WESTSIDE
Holiday Inn BERN-WESTSIDE by IHG Bern
Holiday Inn BERN-WESTSIDE by IHG Hotel
Holiday Inn BERN WESTSIDE an IHG Hotel
"Holiday Inn BERN WESTSIDE an IHG Hotel"
Holiday Inn BERN-WESTSIDE by IHG Hotel Bern
Frequently asked questions
Is Holiday Inn BERN-WESTSIDE by IHG pet-friendly?
Yes, dogs are allowed at this property.
How much does it cost to stay at Holiday Inn BERN-WESTSIDE by IHG?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn BERN-WESTSIDE by IHG on 15 Mar 2026 start from HK$1,185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Holiday Inn BERN-WESTSIDE by IHG?
Self-parking is available for CHF 19 per day.
What time is check-in at Holiday Inn BERN-WESTSIDE by IHG?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Holiday Inn BERN-WESTSIDE by IHG?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Holiday Inn BERN-WESTSIDE by IHG located?
This family-friendly Bern hotel is located in the business district, 0.1 mi (0.1 km) from Westside, and within 6 mi (10 km) of Federal Palace and Bern Art Museum. Berner Munster and Bern Rose Garden are also within 6 mi (10 km).
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Reviews
Holiday Inn BERN-WESTSIDE by IHG Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!
What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel.
Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
We enjoyed staying at this Holiday Inn. Their front office staff are great but Serena is amazing. Any question I had she answered thoroughly and she anticipated our next leg and had samples waiting for us to choose the trains we liked best and their departure times. It made it so easy to book the correct train and time. I asked if there was ice and she said no but got a bag of ice for us each day we were there. She went above and beyond everyday and never tired of us asking questions. She is a huge benefit to Holiday Inn. Her outstanding service makes me want to stay there every time we go to Switzerland.
Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
Andrea
Stayed 3 nights in Jul 2023
4/10 Poor
Michael
19 Nov 2023
Liked: Cleanliness
Disliked: Room comfort
Not worth the money
The first room shower drain didn't work and nearly floodwd the bathroom.
The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets).
Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.
Michael
Stayed 1 night in Nov 2023
10/10 Excellent
Jörg
4 Aug 2025
Liked: Amenities
Conveniently located within a big shopping and entertainment center.
I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for making us had a wonderful time!
The hotel staff is very friendly and professional. Our room was basic but clean with a comfortable bed, excellent shower, free WIFI, and small flatscreen TV. Dogs are allowed. The hotel has a parking garage that can be reached by an elevator and is connected to a shopping mall. Free public transportation is offered direct to and from Bern city (~20 minutes). We had a great time and will be back!
Was a great stay for 2 nights. Had no clue we got access to the waterpark attached to the shopping Centre there so that was a bonus for the kids. Rooms were clean and quiet. Had an issue with a leak from our AC dropping onto the floor but staff were quick to offer us a change of rooms. She even found us in the restaurant to bring us the key and explain what happened. Easy parking in the shopping Centre lot underground as well. Definitely recommend.
Natasha
Stayed 2 nights in Jul 2023
6/10 Okay
Rohit
29 Jul 2022
Liked: Cleanliness, staff & service
The highlight of our stay was service from staff. Everyone is really warm, welcoming and helpful.
Location is very convenient as just opposite a tram and train station.
Hotel has a tie-up with Bernaqua which is really nice.
Hotel is attached to a mall so ample options for food and drinks.
Pictures on Expedia were misleading and the standard room is very crammed especially if one need an extra cot. Even executive rooms are bit tired and design is awkward specially of the bathroom door. It’s impossible to not disturb everyone if there is a need to use bathroom at night or early morning; because the door is a sliding glass door which does not stop light and sound.
Rohit
Stayed 3 nights in Jul 2022
2/10 Terrible
Sunjung
17 Aug 2022
Disliked: Staff & service
Location is very convinient if you use bernaqua.
But poor english level for receptionists. If you are not german speaker don't expecting the information in details. Answer rudely even if they didn't understand my question at the front desk.
There is No professionnalisme
! Check well your credit card bill after check out !
They took some cost from my credit card, which i didn't use, without asking or checking further.
No word of sorry or try to solve quickly because 'it's very busy season now'