A good value for money, no-frills stay. The whole B and B needs some TLC, but Helen is a lovely host, and for a one-night stop over, which was our stay, it was good.
Daniel
於 2022 年 9 月住了 1 晚
6/10 一般
Marcus
2022 年 8 月 9 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Needs a lot of time and work to be a business B&B
This is rather a difficult review to write. There are many positives about the property so I'll list those first:
The location is fabulous. There is parking outside the front door, the town walls are about a minutes walk and the town hall and high street maybe two minutes.
Helen is a wonderful host, chatty and knowledgeable.
The other side of the coin is that the property is run down, untidy and in severe need of maintenance and updating.
I can imagine it is a struggle running a property such as this but if you are going to advertise it as a guesthouse then that's what it needs to be, not a dosshouse. There are other people staying there, and I can imagine the income is a life saver, but they really had no idea how to interact with paying customers. One of them was washing in the sink when we came downstairs and then walk to his room just in his boxers. Not a big issue but again it comes down to which income stream is more important. The house has the potential to be a fabulous boutique B&B but to do so would need a lot of investment. It's not there at the moment.
Marcus
於 2022 年 8 月住了 1 晚
2/10 很差
真實旅客
2022 年 7 月 17 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Awful. Should not be closed down.
The whole house was filthy, cluttered and run down.
The rooms had no locks on the doors and my husband had to help the host install one. The bathroom was filthy, with plain evidence of the previous peoples use(to put it politely). The cold tap on the basin did not work and the shower had thick black mould round it.
The breakfast room was quite clearly used as the living room of the owners and was full of clutter and laundry, with just a space cleared for us to eat. No choice given at breakfast, we had what the host decided on. Lucky we were happy with fried egg and bacon.
真實旅客
於 2022 年 7 月住了 1 晚
6/10 一般
Kevin
2022 年 7 月 15 日
讚好:整潔度
不滿:設施服務和住宿狀況
It was okay for the price but I’ve stayed in much better & I won’t be using it again.
Kevin
於 2022 年 7 月住了 1 晚
8/10 不錯
Richard
2022 年 7 月 10 日
Richard
於 2022 年 7 月住了 1 晚
8/10 不錯
Lynda
2022 年 5 月 31 日
讚好:職員與服務
Location ideal for exploring the town. It was great for a one night stay. Pretty basic facilities, but bed was comfy and bath hot (no shower)
Lynda
於 2022 年 5 月住了 1 晚
10/10 優異
Jamie
伴侶同遊
2022 年 5 月 23 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
A very nice bathroom and bed
Jamie
於 2022 年 5 月住了 1 晚
2/10 很差
Michael
2022 年 2 月 2 日
不滿:住宿狀況
Michael
於 2022 年 1 月住了 1 晚
2/10 很差
Michael
2022 年 1 月 25 日
Michael
於 2022 年 1 月住了 1 晚
8/10 不錯
calum
2021 年 12 月 8 日
讚好:整潔度和職員與服務
The cost was the first thing that attracted me, in addition to the property being slap bang in the middle of Berwick. It is a lovely old terrace house which retains its original features and is extremely quirky. The owner was very helpful and text me with regard to arrival and breakfast. The only downside was the weather was frightful when I arrived and I struggled to find the entrance.
calum
於 2021 年 12 月住了 1 晚
8/10 不錯
Daniel
2021 年 12 月 5 日
讚好:整潔度和客房舒適度
Excellent comms from Helen. Very friendly. Convenient location for town centre.
Daniel
於 2021 年 12 月住了 1 晚
8/10 不錯
Frank
2021 年 11 月 22 日
讚好:職員與服務、住宿狀況和客房舒適度
Away days
Located roughly 10 minutes walk from railway station. Good comfortable bed, plenty of teabags & milk. Landlady was very helpful with local information. Very good freshly cooked breakfast. Very old building. Would stay again.
Frank
於 2021 年 11 月住了 2 晚
8/10 不錯
真實旅客
2021 年 11 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great value for solo stay
Very nice room. Excellent breakfast
真實旅客
於 2021 年 11 月住了 1 晚
10/10 優異
David
2021 年 10 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very centrally located and Such a warm welcome on arrival. Wonderful artwork around the property. Very good breakfast and room was bright and comfortable.
David
於 2021 年 10 月住了 1 晚
8/10 不錯
David
2021 年 9 月 16 日
讚好:職員與服務和客房舒適度
Has character
Very characterfull property and freindly helpfull host. Could do with some updating of the decorating.
David
於 2021 年 9 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2021 年 8 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hospitality.
We were there for 3 days. The lady greeted us and received us with great hospitality. Definitely recommend this guest house to a holiday in Berwick. The room was clean and the lady was helpful with everything that we needed.
真實旅客
於 2021 年 8 月住了 2 晚
10/10 優異
CHRISTINE
2021 年 7 月 28 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
Orkney Guest House was perfect and offered everything I needed. My host was friendly and helpful. It was a very pleasant stay.
Thank you.
CHRISTINE
於 2021 年 7 月住了 1 晚
4/10 欠佳
真實旅客
2020 年 9 月 13 日
不滿:整潔度和職員與服務
There was no coffee, milk sachets were from April 2019, had to ask for more toilet paper and shampoo.
真實旅客
於 2020 年 9 月住了 2 晚
8/10 不錯
Hodge (London)
伴侶同遊
2020 年 9 月 9 日
讚好:職員與服務和設施服務
We had a good overnight stay. The room is large and the bed was comfortable. There is a reasonable pressure electric shower. The decor is rather tired but generally clean.
The landlady was very kind and helpful.
Hodge
於 2020 年 9 月住了 1 晚
8/10 不錯
Kev&Claire (Yorkshire )
伴侶同遊
2020 年 8 月 31 日
讚好:整潔度和職員與服務
Quirky Hotel, clean room, well stocked coffee teas etc the bed was exceptionally comfortable.
The land lady was very welcoming friendly and knowledgeable of surrounding areas.
Breakfast freshly cooked and good quality food. Parking not a problem plenty of on street available opposite and near property with discs easily obtained from library and local shops.
Kev&Claire
於 2020 年 8 月住了 2 晚
8/10 不錯
真實旅客
2020 年 3 月 3 日
真實旅客
於 2020 年 2 月住了 3 晚
6/10 一般
Rowena
2020 年 1 月 6 日
讚好:整潔度和客房舒適度
Confusing but friendly
Check in was a little confusing, as it transpired the manager had texted me (but it wasn’t obviously from her ) and there was no one there nor was it even obvious which door it was. In the end we called her and she had left the side door open for us so we let ourselves in. The place itself seems a little tired, and a little haphazard but the manager was friendly and even offered to make me honey and lemon tea when we were leaving, as I felt unwell, which was very kind of her. We had a continental breakfast with great marmalade.
Rowena
於 2020 年 1 月住了 1 晚
8/10 不錯
Gary
商務旅客
2019 年 11 月 27 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gary
於 2019 年 11 月住了 1 晚
8/10 不錯
真實旅客
商務旅客
2019 年 9 月 29 日
讚好:職員與服務、設施服務和住宿狀況
Lovely host who was helpful and cooked a wonderful breakfast to order. Very homely.