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貝滕多夫小島娛樂場酒店的評價

3 out of 5
貝滕多夫小島娛樂場酒店
1777 Isle Pkwy, Bettendorf, IA

評價

8.2

很好

10 分評分，優異；1002 則評價中有 471 則" "
8 分評分，不錯；1002 則評價中有 302 則" "
6 分評分，一般；1002 則評價中有 112 則" "
4 分評分，欠佳；1002 則評價中有 63 則" "
2 分評分，很差；1002 則評價中有 54 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Jesse

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place. Friendly people. Very clean!
於 2024 年 4 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年5月1日的回應
Thank you for the feedback, Jesse!

10/10 優異

Wendy (Mount Hood Parkdale)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed 4 nights and everything about my room was great; clean, lots of room and the bed was very comfortable.
於 2024 年 4 月住了 4 晚
Isle Casino Hotel Bettendorf 於 2024年4月28日的回應
Thank you for your feedback, Wendy!

10/10 優異

Crystal

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Long wait for check in. Everything else was nice.
於 2024 年 4 月住了 2 晚
Ash R 於 2024年4月23日的回應
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 優異

Debbie (Bettendorf)

讚好：整潔度、職員與服務和住宿狀況
Nicely done
於 2024 年 4 月住了 2 晚
Isle Casino Hotel Bettendorf 於 2024年4月17日的回應
Thank you for your feedback!

10/10 優異

Jacqueline (Owatonna)

於 2024 年 4 月住了 1 晚

10/10 優異

Vickie

讚好：整潔度、職員與服務和住宿狀況
Very good
於 2024 年 4 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年4月11日的回應
Thank you for your feedback, Vickie.

2/10 很差

warren

I will never use Expedia again
於 2024 年 4 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年4月10日的回應
Thank you for your feedback, Warren. We are sorry your experience with Expedia was not the best. We hope you enjoyed your stay at the hotel. Please feel free to use our direct website during future visits.

2/10 很差

Shelley

商務旅客
不滿：職員與服務和設施服務
This was booked thru Expedia. It was paid in full online before arrival. The front desk hostess was completely RUDE. She charged our credit card again for 100.00 and said it would be returned in 3-5 days and it was in the FINE PRINT. I will also file complaint with EXPEDIA. DON'T STAY HERE. There is also no complementary breakfast.
於 2024 年 4 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年4月11日的回應
Thank you for your feedback.

8/10 不錯

Joe (grand island)

於 2024 年 4 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年4月5日的回應
Thank you for the review.

10/10 優異

Maiya

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice
於 2024 年 3 月住了 2 晚
Ash R 於 2024年4月2日的回應
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

8/10 不錯

Eileen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
GOOD
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月30日的回應
Thank you for your feedback.

10/10 優異

Jeanette

It was an excellent stay. Clean
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月29日的回應
Thank you for your feedback.

10/10 優異

Carol

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Poor signage No literature in the rooms Had no information where or what restaurants available Two bedroom with 1 cup of coffee per room
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月29日的回應
Thank you for your feedback. In the future, please feel free to contact the hotel front desk for additional coffee and property questions. You can also find the hotel directory on the first three channels of the TV. We hope to see you again.

8/10 不錯

Julie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not happy we weren't informed it was a smoking casino and hotel. I would have asked for a non smoking room had we known. Was not listed on your website.
Isle Casino Hotel Bettendorf 於 2024年3月24日的回應
Thank you for your feedback. Hotel front desk should be able to move your room, provided a nonsmoking room is available. This information will be passed on to the 3rd party to ensure they have the rooms descriptions stated clearly. Thank you, again.

10/10 優異

Charleigh

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
I didn’t care for the parking garage, hard to find spots and super close.
於 2024 年 3 月住了 1 晚
Ash R 於 2024年3月23日的回應
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 優異

jodi

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the location and it was a quiet hotel
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月19日的回應
Thank you for the feedback, Jodi!

8/10 不錯

Chris

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Front desk asked for my temporary drivers license even though my license was not expired yet but about to be. I though that was unnecessary.
於 2024 年 3 月住了 1 晚
Ash R 於 2024年3月18日的回應
We appreciate you taking the time to provide your feedback, Chris. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

10/10 優異

Debbie (Bettendorf)

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great
於 2024 年 3 月住了 2 晚
Ash R 於 2024年3月16日的回應
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

10/10 優異

Craig

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in and very nice fitness center
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月14日的回應
Thank you for the review

8/10 不錯

Stacy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月12日的回應
Thank you for your review.

8/10 不錯

Dr. Rico

Everything
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月12日的回應
Thank you for your review.

6/10 一般

Craig

家人同遊
The heat did not work properly, the keys did not work.
於 2024 年 3 月住了 2 晚
Isle Casino Hotel Bettendorf 於 2024年3月15日的回應
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating soon. At Isle Casino Hotel Bettendorf.

2/10 很差

Ashlie

讚好：職員與服務和住宿狀況
不滿：整潔度
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月12日的回應
Thank you for your review.

10/10 優異

Marchelle

於 2024 年 3 月住了 2 晚
Ash R 於 2024年3月31日的回應
We sincerely appreciate your 5-star rating. We hope you visit us again soon! Thank you, Isle Casino Hotel Bettendorf.

6/10 一般

michelle

多人同遊
讚好：職員與服務
不滿：整潔度
had a great time in the casino.our bath had hair in the bath room floor
於 2024 年 3 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月5日的回應
Thank you for your feedback, Michelle. Your housekeeping concerns will be communicated to the appropriate department.

8/10 不錯

Matthew (Blue Grass)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月3日的回應
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 優異

Tiffany

於 2024 年 2 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月22日的回應
Thank you for your review.

10/10 優異

Kathleen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A
於 2024 年 2 月住了 1 晚
Isle Casino Hotel Bettendorf 於 2024年3月1日的回應
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 優異

Lynn

讚好：整潔度、職員與服務和住宿狀況
Great property!
於 2024 年 2 月住了 2 晚
Isle Casino Hotel Bettendorf 於 2024年3月1日的回應
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 優異

Tricia

讚好：整潔度、職員與服務和住宿狀況
Absolutely gorgeous resort and casino!! I will definitely be a repeat guest
於 2024 年 2 月住了 1 晚
Isle Casino Hotel 於 2024年2月24日的回應
We’re thrilled to hear that you enjoyed your time with us, Tricia. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚
Isle Casino Hotel 於 2024年2月24日的回應
Thank you for your feedback, Paul. We hope you visit again!

10/10 優異

Doyle

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
We needed to make a change when checking in. The front desk staff did an outstanding job of helping us
於 2024 年 2 月住了 1 晚
Isle Casino Hotel 於 2024年2月24日的回應
We’re thrilled to hear that you enjoyed your time with us, Doyle. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future.

2/10 很差

Richard (Rosemount)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was fine. My problem was with Expedia. Expedia confirmed a reservation at a hotel that was completely booked. The hotel did not have my reservation when I arrived. I spent over an hour working with Expedia trying to get me a room the Isle. The end result was they had no rooms to give. Expedia took so long to get back to me that we went to another hotel and booked a room without Expedia. Expedia needs to make it easier to talk to a live person. It was over an hour before I was able to get away from the Artificial Intelligence assistant. Disappointing.
於 2024 年 2 月住了 2 晚
Isle Casino Hotel 於 2024年2月24日的回應
We appreciate you taking the time to provide your feedback, Richard. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

8/10 不錯

Tracy (Chicago)

家人同遊
讚好：整潔度和職員與服務
It's just a bit older than other hotels. We had a nice stay. The water pressure in the shower was very low. Room was large and clean. No quick meal on premise after 10pm.
於 2024 年 2 月住了 1 晚
Michaela Elsbury 於 2024年2月23日的回應
Your feedback is definitely appreciated, Tracy. We look forward to your next visit at Isle Casino Hotel Bettendorf.

4/10 欠佳

Christie

多人同遊
不滿：整潔度
The shower took about five minutes of running wster for hot water. There was hair on the shower tile wall from the last person who showered.
於 2024 年 2 月住了 1 晚
Isle Casino Hotel 於 2024年2月19日的回應
We appreciate you taking the time to provide your feedback, Christie. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

4/10 欠佳

karla (Dubuque)

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Stood in line to check in at 4 PM with several other people. Went to room to find it already occupied!! Embarrassing for both parties. We took our bags & went back down to the lobby, finally got someone’s attention (because we weren’t about to stand in line a second time) we were assigned another room in the opposite tower, which I didn’t originally book, as we wanted a water view, but figured we would be on the floor gambling anyway, so didn’t make a fuss. The room. Ugh. THIS, I should have made a fuss over, but again, my bad, I didn’t. Because we thought we would be gambling the night away we hoped the pet urine odor (or carpet made of moldy towel smell) would fade- it didn’t. We ended up coming back to the room early because our experience in the casino wasn’t as fun as it used to be. No decent bourbon at bar, so I went to the restaurant for a basic bourbon (usually about $25 a BOTTLE) a SINGLE was $17.25. Seriously, airport bar prices. It had been a while since we’ve been to the QC & the Isle & I can say without question, it’s seriously deteriorating. We mistakenly got “breakfast” before we left- I cannot strongly recommend enough to not do this. If you are heading back home in the morning, skip that part If our minds weren’t made up after both of us woke up with headaches from the smell of the room, the absolute filthy, trash laden parking garage was the final straw. It was like each car had emptied their own trash bag – every day for a month.
於 2024 年 2 月住了 1 晚
Isle Casino Hotel 於 2024年2月19日的回應
Hello, we apologize for the inconveniences during your visit. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back. Please contact the hotel directly for additional concerns.

10/10 優異

pius (Las Vegas)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice room and comfortable bed.
於 2024 年 2 月住了 1 晚
Michaela Elsbury 於 2024年2月15日的回應
We’re thrilled you enjoyed your time with us. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future.

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Michaela Elsbury 於 2024年2月15日的回應
Thank you for the great review, Michael! Come back for another wonderful time soon!

8/10 不錯

Darlene

伴侶同遊
讚好：職員與服務
Strong air freshener smell in lobby. Smell gave me a headache. Bathroom sink backed up with water. Restaurant was a poor experience. . Check out easy
於 2024 年 1 月住了 1 晚
Michaela Elsbury 於 2024年2月15日的回應
Your feedback is definitely appreciated, Darlene. We look forward to your next visit at Isle Casino Hotel Bettendorf.

10/10 優異

Holly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Isle Casino Hotel 於 2024年2月19日的回應
We’re thrilled you enjoyed your time with us, Holly. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future.

10/10 優異

Diana

讚好：職員與服務、住宿狀況和客房舒適度
Blankets
It was good. We thought there should be blankets for the beds.
於 2024 年 1 月住了 1 晚
Isle Casino Hotel 於 2024年2月19日的回應
We appreciate you taking the time to provide your feedback, Diana. Your comments have been shared with the appropriate team for their input and attention. We value your patronage and hope to look forward to welcoming you back.

2/10 很差

Kathy

於 2024 年 1 月住了 1 晚
Isle Casino Hotel 於 2024年2月19日的回應
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating soon. At Isle Casino Hotel Bettendorf.

8/10 不錯

Jason

讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚
Isle Casino Hotel 於 2024年2月19日的回應
Thank you for your feedback, Jason. We hope you visit again!

10/10 優異

Joanne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
We got stranded due to a snow storm so found this hotel on hotels.com. The location was great, the casino didn’t smell like smoke and our room was clean. The staff that works there were amazing and helpful.
於 2024 年 1 月住了 1 晚
Isle Casino Hotel 於 2024年2月19日的回應
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 優異

Mayssoun S

於 2024 年 1 月住了 1 晚
Michaela Elsbury 於 2024年1月16日的回應
Thank you, Mayssoun! We hope to welcome you back for another great visit. We appreciate your patronage and hope to see you at Isle Casino Hotel Bettendorf soon.

8/10 不錯

clara

讚好：整潔度、職員與服務和住宿狀況
I stayed here due to a snowstorm. I was close to work. I used none of the facilities, but the room was clean, the bed was super comfortable, and they had so many pillows of different densities. I slept like a baby!
於 2024 年 1 月住了 1 晚
Michaela Elsbury 於 2024年1月16日的回應
Thanks for the love, Clara. We appreciate you!

8/10 不錯

Jasmine

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Isle Casino Hotel 於 2024年2月19日的回應
We’re thrilled you enjoyed your time with us, Jasmine. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Isle Casino Hotel Bettendorf in the future.

10/10 優異

Maxine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Isle Casino Hotel 於 2024年2月19日的回應
Thanks for staying with us. We appreciate your feedback and we hope to see you again soon!

10/10 優異

Janell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Isle Casino Hotel 於 2024年2月19日的回應
Thanks for staying with us! We appreciate your feedback and we hope to welcome you back soon!

2/10 很差

Audrey Rose

於 2023 年 12 月住了 2 晚
Isle Casino Hotel 於 2024年2月19日的回應
Thank you for sharing your feedback. We sincerely hope you'll return to give us another opportunity to better serve you and earn your 5-star rating soon. At Isle Casino Hotel Bettendorf.