季節性室外泳池；10:00 至 21:00 開放；躺椅
查看供應

比亞里茨儒勒凡爾納酒店 (貝斯特韋斯特辛尼雀精選系列酒店)的評價

4 out of 5
比亞里茨儒勒凡爾納酒店 (貝斯特韋斯特辛尼雀精選系列酒店)
2 Rue Guy Petit, Biarritz, Pyrenees-Atlantiques

評價

9.0

卓越

10 分評分，優異；123 則評價中有 73 則" "
8 分評分，不錯；123 則評價中有 32 則" "
6 分評分，一般；123 則評價中有 16 則" "
4 分評分，欠佳；123 則評價中有 2 則" "
2 分評分，很差；123 則評價中有 0 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Lynn

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel with a pool but small room n bathroom
Small room and bathroom with a small shower that does not shield water well. The floor is very watery after the shower. There’s room to improve.
於 2023 年 10 月住了 3 晚

10/10 優異

Rubén

讚好：整潔度、職員與服務和住宿狀況
El sitio está bien aunque las habitaciones son bastante pequeñas
於 2024 年 4 月住了 1 晚

10/10 優異

Aurelie

於 2024 年 1 月住了 1 晚

8/10 不錯

mathieu

於 2024 年 1 月住了 3 晚

6/10 一般

Gilly

於 2024 年 1 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
mal dormi
hotel business en bord de route, si vous aimez dormir fenêtre ouverte, vous devrez essayer de dormir avec les bruits de circulation, frigo et air conditionné bruyants, et matelas creux.. bref, on a mal dormi...
於 2024 年 1 月住了 1 晚

8/10 不錯

massimiliano

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況

10/10 優異

Cristina (Guatemala)

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Excellent apartment with all we needed, very clean, great breakfast, kind stuff
於 2023 年 12 月住了 2 晚

10/10 優異

Damelys

讚好：職員與服務
Escale d’une nuit à Biarritz !
Hôtel excellent propreté excellent. Personnel attentif et sympathique. Parking disponible mais payant et cher. Le petit déjeuner buffet limité pour le prix.
於 2023 年 12 月住了 1 晚

10/10 優異

IGNACIO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel muy agradable, bonito diseño, cómodo, con parking propio (también lo hay público) en una zona tranquila de la ciudad. Aunque está un poco retirado del centro, el acceso andando son 10 minutos. Creo que resulta cómodo para turismo fuera de temporada de playa.
於 2023 年 10 月住了 2 晚

10/10 優異

Florence

於 2023 年 11 月住了 1 晚

10/10 優異

真實旅客

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚

8/10 不錯

Miss

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Charming hotel, great pool and communal areas and easy walk from the centre. Very small room and uncomfortable (warm) temperature.
於 2023 年 5 月住了 2 晚

10/10 優異

Kim

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Nice stay
Really nice hotel in quiet area
於 2023 年 10 月住了 1 晚

8/10 不錯

Tracy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

Mr Terence G

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A real gem
We stayed at this hotel for one night and couldn’t fault it. All the staff were very friendly and helpful. The decor of the hotel was super , all based on the work of Jules Verne. The room was clean,the bed comfortable and the wifi good. There were lots of nice touches like the provision of a glass carafe of water which could be refilled from the machine in reception so reducing single use plastic waste. The hotel offer an express breakfast for people like us who want to be away early. It’s within easy walking distance of the town. The parking is secure and you can reserve a parking space. If we ever found ourselves in Biarritz again, we would definitely stay at this hotel and would highly recommend it.
於 2023 年 9 月住了 1 晚

10/10 優異

marc

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bel espace de vie pour ce détendre et dormir. Silencieux. Bon petit déjeuner avec des produits locaux. Personnel accueillant, souriant et aimable. Très proche du centre ville à pied. Proximité de place de parking gratuite
於 2023 年 9 月住了 4 晚

6/10 一般

Elizabeth

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Catherine

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel, small room.
Lovely small hotel in quiet location but still close to the centre. Great pool area to relax in. Clean, modern room with very comfy bed. Perfect sized room for single occupant, very small for a couple!
於 2023 年 9 月住了 4 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Wonderful hotel just a short walk from the centre. Comfortable and compact rooms, wonderful staff and great little gym. The express breakfast was great!
於 2023 年 9 月住了 3 晚

10/10 優異

Mary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
We loved our whole stay. Hotel was wonderful.
於 2023 年 9 月住了 4 晚

8/10 不錯

Giulia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Jean (Miami beach)

伴侶同遊
Overpriced for what it is. Cleanliness/smell to be improved. TV not working…etc
於 2023 年 9 月住了 2 晚

6/10 一般

Paul

不滿：職員與服務和住宿狀況
於 2023 年 8 月住了 5 晚

8/10 不錯

Wilfrid

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Crispin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The striking quality of hotel is the Staff. They are quite outstanding. All very friendly and helpful. A uniform standard like this at the height and towards of the tourist season is incredibly impressive. The facilities are spotlessly clean and well maintained. We extended our stay.
於 2023 年 8 月住了 3 晚

10/10 優異

Roman

於 2023 年 8 月住了 3 晚

10/10 優異

Jérôme

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel bien situé en centre ville et au calme
於 2023 年 8 月住了 9 晚

10/10 優異

MARIA (Dublín 2)

於 2023 年 7 月住了 2 晚

6/10 一般

Nicholas

讚好：整潔度和客房舒適度
不滿：職員與服務
Not good enough for 4 stars
Not up to 4 stars, small room, €50 for late check out, €35 per day for bike hire, slow room service, not enough staff and dated property
於 2023 年 7 月住了 5 晚
Chloé 於 2023年8月10日的回應
Dear Nicholas, I am sorry to read your feedback after your experience in our establishment. Concerning the size of the room I would like to remind you that all the information concerning it can be found on the reservation site so that you can make the choice that suits you best. It is true that we are currently understaffed but I can assure you that we are doing our utmost to ensure that this does not impact your stay, I am sorry if this has been the case. Literarily yours,Fanny LecomteManager, Hôtel Littéraire Jules Verne****

10/10 優異

Frederic

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯

Beverley

家人同遊
讚好：整潔度、職員與服務和設施服務
Good location approximately 10 minutes from beach and centre of Biarritz. Clean room and nice pool. It would be nice if they served drinks/snacks in pool area although drinks can be obtained from inside hotel.
於 2023 年 7 月住了 3 晚
Chloé 於 2023年8月10日的回應
Dear Beverley, Your satisfaction is our greatest achievement! Thank you for taking the time to share your positive experience with us!Literarily yours, Fanny LecomteDirector, de l’Hôtel Littéraire Jules Verne****

6/10 一般

Kee Beom

伴侶同遊
讚好：整潔度
Rooms and bathroom are tiny. Otherwise, an average hotel. The first words by the 2 ladies at the front desk when I showed up to check in were “Check in is at 3pm”. No hello, no welcome. We waited in the lobby until 3pm to check in.
於 2023 年 7 月住了 1 晚
Chloé 於 2023年8月10日的回應
Dear Kee, Thank you for taking the time to share your experience at our hotel. I am surprised to read your feedback about our team, they are dedicated to making your stay a most enjoyable one. I'm sorry if this is not what you felt. However, check-in is indeed at 3pm unless you have paid for an early check-in, this information is available on the booking site. Literarily yours, Fanny Lecomte Director, Hôtel Littéraire Jules Verne****

10/10 優異

Claude

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tout était parfait
於 2023 年 7 月住了 3 晚
Chloé 於 2023年8月10日的回應
Cher Claude, Votre commentaire positif nous remplit de joie et de motivation ! Merci d'avoir choisi notre service et de nous avoir encouragés avec votre avis élogieux !Littérairement vôtre, Fanny LecomteDirectrice de l’Hôtel Littéraire Jules Verne****

8/10 不錯

Daniel

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Lovely hotel in good location. Rooms and bathroom very small, but clean comfy and had all you need.
於 2023 年 7 月住了 5 晚
Chloé 於 2023年7月20日的回應
Dear Daniel,Thank you very much for this very positive comment ! We hope to see you soon in our hotel. Yours Truly, Fanny LecomteDirector of the Hôtel Littéraire Jules Verne****

8/10 不錯

Jürg

家人同遊, 寵物同遊
讚好：住宿狀況
-
於 2023 年 7 月住了 4 晚

10/10 優異

Sonja

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Chloé 於 2023年7月12日的回應
Chère Sonja, Nous sommes ravis de savoir que vous avez passé un moment agréable avec nous ! Votre satisfaction est notre plus belle récompense !Littérairement vôtre, Fanny LecomteDirectrice de l’Hôtel Littéraire Jules Verne****

10/10 優異

Sonja

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Accueil très agréable et chaleureux. La bien brillance vis à vis des chiens est juste formidable. Je recommande a tout possesseur de chien.
於 2023 年 7 月住了 3 晚

6/10 一般

真實旅客

家人同遊
讚好：住宿狀況
於 2023 年 7 月住了 1 晚

10/10 優異

JUAN CARLOS

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Todo excelente. Buenas instalaciones y muy buen servicio.
於 2023 年 6 月住了 1 晚
Chloé 於 2023年7月12日的回應
Dear Juan, Your satisfaction is our greatest achievement! Thank you for taking the time to share your positive experience with us!Literarily yours, Fanny LecomteDirector, de l’Hôtel Littéraire Jules Verne****

6/10 一般

Ihar

讚好：整潔度和住宿狀況
不滿：職員與服務
Was just ok. Room was not ready at 2:20pm. Receptionist just repeats that room is not ready without even checking with housekeeping first and although official check in is at 3, they could do better to have rooms ready a little earlier. Asked for a quiet room, got the one facing the road and it was not quite. Rooms are also very small although updated and nicely decorated. Wouldn’t recommend and would look elsewhere
於 2023 年 6 月住了 1 晚
Chloé 於 2023年7月18日的回應
Dear Ihar, I'm sorry to hear that your stay with us did not fully satisfy you. Concerning the check-in, it is well indicated at the time of the reservation of your room that it is carried out at 3pm and not before. You can request an early check-in by paying a little more. The reason why check-in takes place at this time is to give us time to refurbish the room after other guests have left. Our team works hard every day to make your stay as comfortable and enjoyable as possible. We're sorry about the noise in your room. You should not have hesitated to ask us, we would have intervened quickly to find a solution. Finally, concerning the size of the room, I would like to remind you that the dimensions are indicated on the booking site. Literarily yours, Fanny LecomteDirector, Hôtel Littéraire Jules Verne****

6/10 一般

Yvon

於 2023 年 6 月住了 1 晚

10/10 優異

candy

讚好：整潔度、職員與服務和住宿狀況
I stayed a week and was very comfortable. Very quiet with black out curtains. I walk a lot and the location was great. It was a 10 - 15 minute easy walk to the beach. Many eating options close by and within walking distance further down in the town. The staff was friendly and welcoming. I’d stay there again!
於 2023 年 6 月住了 2 晚
Chloé 於 2023年7月7日的回應
Dear Czndy, A huge thank you for your kindness and positive review! Your support means the world to us!Literarily yours, Fanny LecomteDirector, de l’Hôtel Littéraire Jules Verne****

10/10 優異

Marta

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Very nice hotel in close proximity to centre; friendly staff; clean and comfortable room; great pool
於 2023 年 6 月住了 1 晚
Chloé 於 2023年7月7日的回應
Dear Marta, We send you waves of gratitude for your superb review! Thank you for making our day special!Literarily yours, Fanny LecomteDirector, de l’Hôtel Littéraire Jules Verne****

10/10 優異

Camille

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bel hôtel bon rapport qualité prix
Hôtel propre et récent, beau petit déjeuner compris dans le prix. Très bel accueil de la part de l’ensemble des équipes soir, matin et après midi. Proche du centre ville, piscine, mais pas de vue mer.
於 2023 年 5 月住了 1 晚

4/10 欠佳

Richard

家人同遊
讚好：職員與服務
不滿：整潔度和客房舒適度
Stinky and hot room.
The room looked fine but it really stunk and the AC didn’t really work. It was so hot we couldn’t wait to get out.
於 2023 年 5 月住了 1 晚

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
très bien
un très bon séjour les gens sont hyper gentils et serviable les produits sont excellent j’ai été acheté de leur délicieux thé ! je recommande
於 2023 年 5 月住了 2 晚

10/10 優異

Rima

讚好：整潔度、職員與服務和住宿狀況
I loved this hotel: simple and modern. Rooms are very comfortable. Very friendly and helpful staff at the front desk. However, the front desk may benefit from having more than one person helping customers to reduce the waiting time.
於 2023 年 5 月住了 5 晚
Chloé 於 2023年5月26日的回應
Dear Rima,Thank you for this very positive feedback ! I look forward to seeing you again in our hotel for a literary break, Fanny LecomteDirector of the Hôtel Littéraire Jules Verne****

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Mauvaise odeur persistante d’égout dans la chambre malgré les efforts importants fait par le personnel
於 2023 年 5 月住了 3 晚
Chloé 於 2023年5月26日的回應
Cher hôte, Nous sommes absolument navrés pour ce désagrément. Nous avons déjà pris des mesures afin que cela ne se reproduise plus. Nous espérons que vous avez tout de même pu profiter de la ville que nous aurons le plaisir de vous revoir afin de vous offrir un séjour à la hauteur de vos espérances, Fanny Lecomte Directrice de l'Hôtel Littéraire Jules Verne****

10/10 優異

Nicolas

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚