The cabin was very clean, cute (adorable bear themed), well located & well equipped. Tyler was very responsive! We enjoyed the nice front porch/deck. The bathroom was a bit small, but OK for 2. Loved the tasty complimentary bottle of wine! The Jacuzzi was in good condition, already warm & we had planned to use it. Unfortunately, not within any control of the owner, SCE of Big Bear shut off all electrical power for the whole city at 10pm our first night (Fri.) due to high winds & fire danger. Power was off the whole night. My only complaint for this whole stay is that there was a complete lack of preparedness for this type of event provided or addressed at all for renters. There were 2 small lanterns on the fireplace mantel--both had DEAD batteries. I actually only found 1 lantern in the total black darkness that night but realized there was a 2nd one in the morning--but w/ dead batteries! There was one other lantern in the closet that looked broken, also w/ DEAD batteries! I thankfully brought cellphone batteries, a tiny flashlight & some extra AA batteries. I put batteries in the one lantern I did find & left them in there for the next renter to use in emergency. The info online said this power cutoff order was continuing through Sun., our last day; there may be periods of power & then it may be cut off again. We decided to leave Sat. am, w/ no guarantee of ability to use the cabin & my hubby being able to use his CPAP. The owner refunded our 2nd night IMMEDIATELY! WOW!