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Harmony Haus by Destination Big Bear : Close to Snow Summit! Hot Tub! Pool Table! Internet! Barbecue! Centrally Located!的評價

Harmony Haus by Destination Big Bear : Close to Snow Summit! Hot Tub! Pool Table! Internet! Barbecue! Centrally Located!
Big Bear Lake, CA

評價

9.4

完美

10 分評分，優異；13 則評價中有 11 則" "
8 分評分，不錯；13 則評價中有 1 則" "
6 分評分，一般；13 則評價中有 0 則" "
4 分評分，欠佳；13 則評價中有 1 則" "
2 分評分，很差；13 則評價中有 0 則" "

9.2/10 

整潔度

評價

10/10 優異

Tejas P.

讚好：整潔度
Nice house close to slope
Clean, spacious with amenities trlhat work !
於 2024 年 3 月住了 2 晚

10/10 優異

Liz K.

讚好：整潔度
Fantastic house
Proximity to the Slope and Resort: The location couldn't have been better. It was incredibly convenient being so close to the slope and resort. We didn't waste any time commuting, which meant more time on the slopes! Clean Kitchen and Utensils: One of the highlights was definitely the kitchen. It was spotless and well-equipped with utensils. Cooking meals was a breeze, and we appreciated the attention to cleanliness. Amazing Play Area in the Garage: The play area in the garage was a hit! It provided a fun space for everyone, especially after a long day outdoors. It's a great addition for families or groups looking for some extra entertainment. Easy Access to the House: Getting in and out of the house was seamless. The instructions provided were clear, and we didn't encounter any issues during our stay. It made the entire experience hassle-free. Overall, I highly recommend this rental. It exceeded all our expectations, and I can't wait to come back again!
於 2024 年 1 月住了 2 晚

8/10 不錯

Greg O.

讚好：整潔度
Nice birthday weekend
We had a great time with our family! The house is nice and close to everything. I just couldn't give 5 stars due to a few small issues. The patio furniture was old and torn, the pool table is not level, and we got locked out for a bit due to one key not working. It is a nice place to get away to and we would stay here again.
於 2023 年 10 月住了 2 晚

10/10 優異

Stephanie M. (San Diego)

讚好：整潔度
Fun weekend!
Great property and location for a fun adventure in Big Bear.
於 2023 年 9 月住了 2 晚

10/10 優異

Javier C.

讚好：整潔度
Weekend getaway
Overall property was perfect for our needs. Loved the hot tub, game room, and location. Very close to village and all big bear attractions.
於 2023 年 4 月住了 2 晚
VrboOwner 於 2023年5月11日的回應
Thank you for your feedback! We're thrilled to hear that the property met your needs and that you enjoyed the hot tub, game room, and convenient location. Being close to the village and Big Bear attractions is definitely a plus. We appreciate your positive review and hope to have the opportunity to host you again in the future.

10/10 優異

Malachi B. (San Diego)

讚好：整潔度
Close and cozy
Everything we needed, close enough to walk, and games in garage were great for kids. Heated garage only thing i would improve
於 2023 年 3 月住了 3 晚
VrboOwner 於 2023年6月2日的回應
I'm glad to hear that you found the place close and cozy, with everything you needed for your stay. Being within walking distance to amenities or attractions can add convenience and make your trip even more enjoyable. It's great that the games in the garage provided entertainment for the kids. Thank you for your feedback regarding the heated garage. Your suggestion for improvement is valuable. I hope you had a wonderful time, and here's to more enjoyable and cozy stays in Big Bear in the future!

10/10 優異

Charlie D.

讚好：整潔度
great cabin central to everything
Property was clean and very spacious. We enjoyed our stay very much and will be back!
於 2021 年 11 月住了 4 晚
VrboOwner 於 2021年12月27日的回應
Thank you for staying with us, Charlie. We're glad to hear that you enjoyed your stay and we hope that you'll be back soon! Warm regards Destination Big Bear

10/10 優異

Donna J. (Los Angeles,CA)

讚好：整潔度
differing areas to gather
I loved that our group of 8 could go to different areas of the home. There was the gameroom, others could find quiet on the front porch swing, while others could sit on the upstairs balcony, and others on the back deck with the grill and eating table. We never felt on top of each other. Also, has ROKU throughout the house.
於 2021 年 9 月住了 3 晚
VrboOwner 於 2022年5月19日的回應
Hello Donna, Thank you for taking the time to leave us a review. We are happy to hear that you and your group were able to enjoy Harmony Haus. When traveling with a larger group like yours, that space is very much needed. Come back soon, Destination Big Bear:)

10/10 優異

Carola J.

Amazing place!
Loved this property. We had a few hiccups like washer leaking, something stuck in garbage disposal but they were quickly addressed by property management and they were super helpful and very nice. Our only complaint were they need a better cleaning crew. Found balls of dark hair in shower and would have appreciated outdoor patio cleaned (it sits under pine trees so that I understand but the dust/dirt could be swept before renting) For being a nice place a bit lacking in how well stocked the kitchen was. We got very creative finding serving bowls, cutting boards. Overall great experience and I would recommend it to anyone!
於 2020 年 10 月住了 2 晚
VrboOwner 於 2020年10月10日的回應
Hello Carola, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. but that you also enjoyed our customer service provided by our company. It is our goal here at Destination Big Bear to make your stay as best as possible. We apologize that the home was not cleaned properly before. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff. We appreciate you addressing this.Thank you, Destination Big Bear

10/10 優異

Cynthia L.

讚好：整潔度
Beautiful home
Great house and very clean. Exceeded expectations.
於 2020 年 6 月住了 2 晚
VrboOwner 於 2020年6月19日的回應
Thank you for your review! We hope to host you again in the future

10/10 優異

真實旅客

great property to rent
We stayed here in May for a Spartan Race. It was very close to the venue, had plenty of space and was very clean. The hot tub came in handy after the race for some well needed recovery. I would highly recommend this rental.
於 2018 年 5 月住了 4 晚
VrboOwner 於 2020年3月6日的回應
Thank you for reviewing your stay. We appreciate your feedback. We are so glad you had a relaxing place to come back to after your race. We hope you will come back and join us again in the future! Kindest Regards, Destination Big Bear

10/10 優異

Wendy S. (Los Angeles, CA)

Loved the house the decor was fantastic very cozy and accommodating
Spent a week here and didn't want to leave can walk to snow summit and convenience store close to everything you need.
於 2017 年 12 月住了 8 晚
VrboOwner 於 2020年3月6日的回應
Thank you so much for reviewing your stay. We hope you were able to enjoy all of beautiful Big Bear. We're glad your overall stay was fantastic. We're happy the location was close to where you needed to be. We hope you will join us again in the future. Kindest Regards, Destination Big Bear

4/10 欠佳

Carol B.

With proper cleaning & maintenance this unit is easily 4 stars
This unit is managed through a property management company and I had to call an email them several times with issues. We were allowed to check in early (by 2 hrs) & when we arrived to the house it had not been cleaned. I returned to property mgmt office and they said they would get someone over there ASAP. My concern on such a big unit was how were they going to be able to clean properly in such a short amount of time. Well it definitely was not clean completely because when we were finally able to check in, the Floors had not been mopped or vacuumed, (evident by popcorn and dirt on floor) shelving was dirty and had to wipe them down myself, microwave/fridge needed to be wiped, back patio/furniture not swept/cleaned. The carpet in entry and downstairs bath were very dirty. Hot tub water was cloudy and smelly. When oven was turned on intense gas smell so unable to use it. I called and they sent someone (40 min later) to check it but he said he wasn't the person that takes care of this kind of issue....then no one ever came back to take care of it, Which meant we could not prepare the meals that we had shopped for. So needless to say my trip was a disaster. I felt like I was constantly calling or emailing the property mgmt office, this was suppose to be a relaxing trip and it was not. If more time and effort are put into cleaning, the unit would be great. I hope the owner is made aware of all the issues because he is paying for a service.
於 2017 年 7 月住了 3 晚
VrboOwner 於 2020年3月6日的回應
Thank you for your review. We appreciate your candid feedback. We apologize for the cleanliness of the property, but I do see you were refunded for a portion of your stay due to these issues. We appreciate your comments and will make sure to review with management.