露台/庭院

ITH 大熊度假屋中心及青年旅舍的評價

2 out of 5
ITH 大熊度假屋中心及青年旅舍
657 Modoc Drive, Big Bear Lake, CA

評價

8.6

優異

10 分評分,優異;97 則評價中有 58 則" "
8 分評分,不錯;97 則評價中有 18 則" "
6 分評分,一般;97 則評價中有 11 則" "
4 分評分,欠佳;97 則評價中有 6 則" "
2 分評分,很差;97 則評價中有 4 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.8/10 

設施服務

8.4/10 

住宿狀況

9.2/10 

環保程度

評價

4/10 欠佳

Marcia

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Jonathan

讚好:職員與服務、設施服務和住宿狀況
Staff and place are stellar. Nice cozy spot to rest the night. Will come here again if the opportunity arises. They also have a very friendly bear-dog to socialize with. Solid place. Thank you.
於 2024 年 1 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ski trip
Nice place, quite, great breakfast
於 2024 年 1 月住了 1 晚

10/10 優異

Poushik

讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional stay and totally safe. This was my first hostel stay and enjoyed my time here.
於 2024 年 1 月住了 1 晚

10/10 優異

Edgar

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

4/10 欠佳

emmanuel

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2023 年 11 月住了 1 晚

10/10 優異

Abel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

8/10 不錯

Joseph Wilson P

讚好:整潔度、職員與服務和設施服務
1st time staying in a Hostel place. Like the experience of uniqueness of it. The style of the place is like a rustic cabin/lodge. Improvements could be a more parking spaces and an AC unit/system.
於 2023 年 9 月住了 1 晚

10/10 優異

antoon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hostel, clean. Close to down town, and hiking trails. Staff was very nice and helpful.
於 2023 年 9 月住了 1 晚

6/10 一般

Dionisio

不滿:整潔度和住宿狀況
Good location, waited for a while for someone to check us in. No staff present when we arrive!
於 2023 年 6 月住了 1 晚
ITH Team 於 2023年7月6日的回應
We apologize for the inconvenience caused by the delayed check-in and absence of staff upon your arrival. We regret that you were dissatisfied with the cleanliness, property conditions, and facilities. Your feedback is valuable to us, and we will address these issues promptly to ensure a better experience for our guests. Thank you for bringing these matters to our attention.

10/10 優異

Daniel

讚好:整潔度、職員與服務、設施服務和住宿狀況
A great place to spend the night and share some time with other adventurers! Comfortable dorms and plenty of amenities and places to hang out.
於 2023 年 4 月住了 1 晚
Big Bear Mountain Lodge 於 2023年5月24日的回應
Thank you Daniel! We appreciate the kind words and hope to see you again soon!

10/10 優異

ALLISON

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

10/10 優異

Austin

讚好:整潔度、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚

4/10 欠佳

David

於 2022 年 7 月住了 1 晚

10/10 優異

Sandra (West Columbia)

讚好:整潔度、職員與服務、設施服務和住宿狀況
For young & old alike the hostel experience is one not to be missed. Great place to meet folks from all over, not to mention all PCT thruhikers taking a break from the trail.
於 2022 年 4 月住了 1 晚

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 2 晚

10/10 優異

Brian

讚好:整潔度、職員與服務、設施服務和住宿狀況
Extremely helpful and friendly staff. Shower on the west side took 5 min to warm up but it is to be expected in an older place.
於 2022 年 3 月住了 3 晚

10/10 優異

David (Chicago)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed there with my 8 year old son, so he could experience the vibe of a hostel. We had a great time, met cool people, and loved the openness of the property. It was well maintained, very friendly staff, bed was comfortable, but we did have a private room. We will definitely be coming here again. It was the first weekend that the hostel was open, so there were maybe a dozen guests, so it may be different when full, but overall it was a great experience.
於 2022 年 2 月住了 1 晚

10/10 優異

Neil

於 2022 年 2 月住了 1 晚

10/10 優異

Shannon

於 2022 年 1 月住了 1 晚

4/10 欠佳

Raziel

家人同遊
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
The last resort, no choice place to stay
First time to stay here and I would say it’s not comfortable. Everything is too small and old. Great thing I brought lysol wipes with me to clean. Shower is very small. Not ideal to take shower. I wonder why they did such small shower and nobody can use. Just a catch to have someone rent it. This is like a very last resort and no choice place to stay. The staff are really nice and friendly. I hope they will fix the rooms and the restrooms upstairs. And the place is very old so needs updating and cleaning.
於 2021 年 12 月住了 1 晚

10/10 優異

Eduardo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place. Very friendly staff. Excellent value for your money.
於 2021 年 12 月住了 1 晚

10/10 優異

Michael

於 2021 年 11 月住了 1 晚

10/10 優異

真實旅客

於 2021 年 5 月住了 1 晚

2/10 很差

Candace

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Horrible stay
A place for people who don’t care how and where they stay ! The place was horrible. It didn’t feel safe at all. It was dirty the smell of the home as you entered was guy wrenching. They say family friendly in description but not one thing about it was family friendly.
於 2021 年 4 月住了 1 晚
Bevy 於 2021年5月1日的回應
I am sorry you had this experience with us. Our hostel is built on the model of "spreading peace through the knowledge of culture" and we therefore cater to people looking to share an experience with others from different walks of life. At this time of year, this attracts many hikers from all over the world who backpack the entire west coast! They can be stinky. While this environment is not for everyone, we are always happy to host people from all around the world as we can learn something different from everyone. Thank you for sharing your experience with us.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were really nice and warm and helpful! Enjoy the stay there..
於 2021 年 3 月住了 1 晚
ITH Family 於 2021年4月9日的回應
Thank you so much for your review. We love what we do and the opportunity to share the Big Bear experience with our guests. We hope to see you again.

10/10 優異

Abel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Acojedor
Me senti en familia gracias.
於 2020 年 10 月住了 1 晚

10/10 優異

Gabriel (Rialto CA)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
My first time in a hostel and it was amazing! The place was so cozy and the staff were amazing hosts. They made me feel right at home. I highly recommended this place to anyone that wants to come up to hig bear to explore the city for a day. I will definitely be back. Shout out to Yogi for hanging out with me while I cooked up some stakes on the grill.
於 2020 年 10 月住了 1 晚

10/10 優異

真實旅客

於 2020 年 9 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度和職員與服務
The original facility itself is WOW..old with quite a history. The original part houses 2 bathrooms and 4 private rooms (oone of which has 2 bunk beds). The newer section (east side) is not so great. it contains at least 2 large bunk rooms but only ONE TOILET/SHOWER. so unless your timing is incredibly lucky, you get to walk through the game room and kitchen to the other side of the facility and hope one of the 2 bathrooms is available....NOT a good setup. can't imagine trying to exist on 3 bathrooms if all 9 bunk beds + the 3 private rooms were filled to capacity
於 2019 年 11 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 11 月住了 1 晚
Bobby 於 2019年11月15日的回應
Thank for visiting :)

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Say Hi to Yogi for us
Dont be Shy! this place was awesome and we would definately go back!
於 2019 年 9 月住了 1 晚
Bobby 於 2019年11月15日的回應
Great to hear you had a wonderful time :)

8/10 不錯

Aaron

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Big Bear cabin room
Decent place with nice people. It's more like a Hostle than a hotel. Typical for Big Bear, the room was small but the bed was comfy. Would stay there again. They were the cheapest and they had guitars on the wall you could play.
於 2019 年 8 月住了 1 晚
Yogi Bear 於 2019年9月10日的回應
Thanks for Staying with us! Keep your eyes peeled for some gnarly Winter Deals coming your way!

8/10 不錯

真實旅客

於 2019 年 6 月住了 1 晚
Bobby 於 2019年11月15日的回應
Thank you for visiting. We will work hard to improve our guest experience. :)

2/10 很差

Kai

不滿:職員與服務
Disappointed
I have stayed at this lodge several times. On my most recent stay, I became sick and asked if I could cancel my remaining nights. I was told that it was fine and that I would receive a refund. I asked if they were sure because if not then I would just rather stay and not waste my money. I was told that I would definitely receive a refund back to my account the next week. It’s been over a month. They are now ignoring my emails and refuse to honor their part. I am highly upset. I have sent several emails and I was guaranteed a refund. This shows poor service and management on their part. My next step is filing a grievance with the BBB. I can’t believe a business would tell someone one thing, not follow through and then just completely ignore them. The average person doesn’t have money to waste. I have been a loyal customer and referred several people to them. I am extremely disappointed. I don’t understand how a business can lack so much integrity.
於 2019 年 4 月住了 3 晚

10/10 優異

Naveen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
Bobby 於 2019年11月15日的回應
Thank You Visiting :)

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
No major complaints
Staff was great - very welcoming and friendly. Reasonably clean. Didn't take advantage of the food, but it looked good. Bed was comfy. General maintenance needs help (stuff looks patched together)
於 2019 年 5 月住了 1 晚
Bobby 於 2019年11月15日的回應
Great to hear you had a nice stay. We will make the improvements your recommended. :)

6/10 一般

Dani

讚好:職員與服務和設施服務
bathroom dirty, but friendly staff and food included. a bit pricey for hostel
於 2019 年 5 月住了 2 晚
Bobby 於 2019年11月15日的回應
Thank you for visiting. We will work harder to improve our guest experience. :)

6/10 一般

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mir hat's leider nicht gefallen. An sich hat die Unterkunft Charme, aber mit dem Hund und so dass war nix
於 2019 年 4 月住了 1 晚
ITH Big Bear Management Team 於 2019年5月9日的回應
Hello! Thanks for your feedback. Did you not like Yogi?

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hiker friendly!
PCT hiker staying for one night to resupply etc. The place was amazing, can highly recommend for any other hiker as it has everything you need and excellent service.
於 2019 年 4 月住了 1 晚
ITH Big Bear Management Team 於 2019年4月25日的回應
Thanks so much for the positive feedback. We are a proud sponsor of the PCT Association and always look forward to hosting PCT Hikers! Please spread the word to your fellow hiker friends

10/10 優異

Jennifer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
ITH Big Bear Management Team 於 2019年2月27日的回應
Thank you for your review! We look forward to your return :]

10/10 優異

Larry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Check in was easy and they even provide towels/shampoo etc. if you need a shower. They also provided a complimentary dinner and Breakfast. Great place to stay
於 2019 年 2 月住了 1 晚
ITH Big Bear Management Team 於 2019年2月27日的回應
Thanks for your review Larry! We look forward to your return :]

4/10 欠佳

Gabriela

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Not what we expected
The place is really cool and it’s location is great, but the only thing that we didn’t liked at all was the service. We payed for an all-inclusive plan and the first night there was not enough food for everyone, as well as the breakfast the next morning. So at the end we payed for food that we didn’t eat.
於 2019 年 2 月住了 2 晚
ITH Big Bear Management Team 於 2019年2月27日的回應
Thanks for your review! Although 4 stars is a bit harsh for not providing enough food for our complimentary meal service, we still appreciate your feedback. We do not offer buffet sized portions but we are trying to find the perfect amount to feed our guests without contributing to the tons of food waste generated by this country. We also have some guests that hoard food in their rooms and luggage to take to go and this often times throws off our food portions for our guests. We are working on this issue and hope our food service exceeds your expectations in the future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
When you travel to knew places you have never been alone it can cause one to be on there toes and cautious but from the moment I set foot into the ITH front desk I felt welcomed. I will never forget my first incredible night at big bear with the laughs and friends I made. Can't wait to make it back again.
於 2018 年 12 月住了 1 晚
ITH Big Bear Management 於 2019年2月3日的回應
Thank you for such a kind review! The staff and I are so happy you had such a great stay. We hope to host you again in the future!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Bobby 於 2018年12月10日的回應
Thanks for visiting! :)

10/10 優異

真實旅客

於 2018 年 10 月住了 1 晚
Bobby 於 2018年12月10日的回應
Thanks for visiting! :)

10/10 優異

Ofer

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A nice place and great staff, good value for money
A special place, a lodge with atmosphere and not one of the motels that all look similar. We had a tasty dinner and breakfast was also nice, and the staff and owner were very friendly and helpful. Great value for money.
於 2018 年 10 月住了 1 晚
ITH Big Bear Mountain Lodge Management (Eric) 於 2018年10月12日的回應
Hi Ofer! Thank you so much for your feedback and kind words. We really like to get to know the travelers that come through, especially the interesting and experienced ones like yourself. It was a pleasure to hear your camping stories over dinner, almost tempted me to take my hammock and go on an adventure. Although I know you'll find yourself in all sorts of places around the world, you're very welcome to join us again at the lodge if you ever find yourself back here. Safe travels,

10/10 優異

Leticia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place, relaxing, great breakfast, Eric was super helpful , id definitely come back.
於 2018 年 9 月住了 1 晚
ITH Big Bear Mountain Lodge Management (Eric) 於 2018年10月12日的回應
Hi Leticia, Thanks for coming by and staying with us. I'm glad that you enjoyed our lodge and everything it has to offer. I look forward to seeing you here when you come back, we have some exciting improvements we're working on for the winter. In the meantime, take care and safe travels.

10/10 優異

Grzegorz

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
ITH Big Bear Mountain Lodge Management 於 2018年10月12日的回應
Thanks for coming and leaving us feedback. We're glad you were satisfied and hope to see you here again. Take care,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Suoer cool spot. Friendly and helpful also cool atmosphere
於 2018 年 9 月住了 1 晚
ITH Big Bear Mountain Lodge Management 於 2018年10月12日的回應
Hey, thanks for your feedback. We're glad you enjoyed your stay and hope you come again sometime. Cheers!