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雪湖山莊酒店的評價

3 out of 5
雪湖山莊酒店
41579 Big Bear Blvd, Big Bear Lake, CA

評價

9.2

卓越

10 分評分，優異；350 則評價中有 247 則" "
8 分評分，不錯；350 則評價中有 75 則" "
6 分評分，一般；350 則評價中有 12 則" "
4 分評分，欠佳；350 則評價中有 8 則" "
2 分評分，很差；350 則評價中有 8 則" "

9.4/10 

整潔度

8.6/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Yuliang

於 2023 年 7 月住了 2 晚

10/10 優異

Louisa

家人同遊
讚好：整潔度、設施服務和住宿狀況
Old school but does the job.
於 2024 年 3 月住了 2 晚

10/10 優異

Katja

家人同遊
We had the best experience staying here!. Every staff member we passed was pleasant, made a point of saying hello. we ask a question one time they offered to come to our room and show us what to do. The communication was amazing and the accommodations were perfect. We can’t wait to come back here again.
於 2024 年 4 月住了 4 晚

10/10 優異

Iggie

家人同遊
讚好：整潔度、設施服務和住宿狀況
For the price, this place was excellent.. very well stocked kitchen and bedding closet. Heating worked great and the front desk was always friendly and helpful
於 2024 年 4 月住了 2 晚

10/10 優異

Raymond

家人同遊
讚好：設施服務和住宿狀況
Clean property with roomy bedroom and living area that both had fire places. It had a fully equipped kitchen where we made our Easter dinner. The property is centrally located between the village and ski resorts.
於 2024 年 3 月住了 3 晚

10/10 優異

Ashley

家人同遊
讚好：整潔度、設施服務和住宿狀況
This property surpassed my expectations; it was clean, had a cabin charm, and was very family friendly. Definitely would stay again!
於 2024 年 3 月住了 1 晚

10/10 優異

Kristin (Laguna Niguel)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Surprisingly large unit! It had everything we needed and more!
於 2024 年 3 月住了 1 晚

10/10 優異

Ana

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Super spaciois and close too slopes!! Perfect spot!
於 2024 年 3 月住了 2 晚

10/10 優異

Christopher

讚好：整潔度和住宿狀況
This was a great property for a quiet getaway. The front desk was beyond accommodating and checked in to see if we ever needed anything. We will definitely be coming back!
於 2024 年 3 月住了 2 晚

2/10 很差

Hui

不滿：整潔度
於 2024 年 2 月住了 2 晚

8/10 不錯

JOCELYN (chula vista)

家人同遊
Location…
於 2024 年 3 月住了 2 晚

10/10 優異

M.

家人同遊
讚好：整潔度、設施服務和住宿狀況
I was very impressed with this place!! It's simple, yet beautiful. The rooms are more like little apartments. We have stayed in a LOT of hotel rooms. This place is the only 1 that was spotless. Staff is amazing. Hot tub was so nice! I can't wait to stay again!!
於 2024 年 3 月住了 2 晚

10/10 優異

Aaron

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Great place to stay!
於 2024 年 3 月住了 1 晚

10/10 優異

Irene

讚好：整潔度、設施服務和住宿狀況
Had a great stay, staff was very friendly, room was very clean and comfortable. Will definitely be coming back.
於 2024 年 3 月住了 2 晚

10/10 優異

Bert

多人同遊
讚好：整潔度、設施服務和住宿狀況
Condo has many amenities that were helpful, including kitchen with plates and utensils, Bbq, hot tub, pool table, DVDs, fireplaces, and full size refrigerator. Perfect for an extended stay although some finishes are dated, it was a great value and staff was super friendly and accommodating.
於 2024 年 3 月住了 2 晚
SV 於 2024年3月19日的回應
Thanks for your positive feedback and rating Bert! We’re glad you enjoyed your stay and hope you can visit us again soon.

10/10 優異

Javier

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Spacious room; 2 bathrooms helps getting ready in the morning; 2 fireplaces (1 in living room, 1 in bedroom).
於 2024 年 3 月住了 2 晚
SV 於 2024年3月19日的回應
Thank you so much for taking the time to leave a positive review and rating Javier. We really appreciate your business and hope to see you for another stay in the future.

10/10 優異

Josip (Los Alamos)

多人同遊
讚好：整潔度和住宿狀況
Nice, spacious suite with two rooms & two bathrooms. One room is a kitchen/living room with a sofa bed, the other had a king bed. Clean & comfortable.
於 2024 年 3 月住了 2 晚
SV 於 2024年3月19日的回應
Josip, thanks for the positive feedback and 5-star rating! We hope to see you again soon and wish you the best with future travel.

10/10 優異

Patrick B

讚好：整潔度和住宿狀況
Great place to stay! Will definitely be coming back!
於 2024 年 3 月住了 2 晚
SV 於 2024年3月15日的回應
Patrick, thank you for the 5-star rating! We look forward to welcoming you when you return!

8/10 不錯

MICHEL

家人同遊, 親子同遊
讚好：整潔度、設施服務和住宿狀況
Very nice place to stay at BBear
於 2024 年 2 月住了 3 晚
SV 於 2024年3月15日的回應
Michel, thanks for taking the time to rate and review your experience with us!

10/10 優異

Isabel

讚好：整潔度和住宿狀況
We really love to stay there even though it was for only one night !
於 2023 年 12 月住了 1 晚
SV 於 2024年3月15日的回應
Isabel, thank you for the 5-star rating! We hope you will visit again the next time you're planning a trip to the area.

10/10 優異

Eric

親子同遊
讚好：整潔度、設施服務和住宿狀況
Bien placé, parking disponible
於 2024 年 2 月住了 2 晚
SV 於 2024年3月15日的回應
Eric, we're happy to hear that you enjoyed your visit and found the parking to be conveniently located. We hope you will visit again soon.

10/10 優異

Mike

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great location, very nice size rooms for family with kids.
於 2024 年 2 月住了 2 晚
SV 於 2024年3月15日的回應
Mike, thank you for the 5-star rating and review. We're happy you had a pleasant stay and hope you'll visit again soon.

10/10 優異

Luis (Tijuana)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great location, great attention, have everything inside room, kitchen, silverware, coffee maker, tv, dvd stove, microwave, tea maker.
於 2024 年 2 月住了 2 晚
SV 於 2024年3月15日的回應
Luis, thank you for the 5-star rating and review! We hope you'll visit again soon.

10/10 優異

Leopoldo S

家人同遊
讚好：設施服務和住宿狀況
We made a call for after hours check in, and in no time we had our room keys and parking space, all good!
於 2024 年 2 月住了 1 晚
SV 於 2024年3月15日的回應
Leo, thank you for the sharing your experience with us and for the 5-star rating. We hope you'll visit again soon!

10/10 優異

Athena (Sherman Oaks)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great room layouts.
於 2024 年 2 月住了 1 晚
SV 於 2024年3月13日的回應
Athena, thank you for the 5-star rating!

10/10 優異

Gio

讚好：整潔度和住宿狀況
My stay was great and the price was right. Very courteous and attentive front desk people.
於 2024 年 2 月住了 3 晚
SV 於 2024年3月13日的回應
Gio, thank you for the 5-star rating and review. We're happy to hear you enjoyed your experience.

10/10 優異

Rarinthon

於 2024 年 2 月住了 2 晚
SV 於 2024年3月13日的回應
Thank you for the 5-star rating!

10/10 優異

Joo H Kim

於 2024 年 2 月住了 1 晚

10/10 優異

joe

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Will definitely stay there again!!!
於 2024 年 2 月住了 1 晚
SV 於 2024年3月13日的回應
Joe, thank you for the 5-star rating and review. We look forward to welcoming you back in the future.

10/10 優異

Lisa

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Love it here every thing you need is near by the property is comfortable
於 2024 年 1 月住了 2 晚
SV 於 2024年3月13日的回應
Lisa, we're delighted to hear that you had a pleasant stay. Thank you for the 5-star rating!

10/10 優異

David

家人同遊, 多人同遊
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 2 晚
SV 於 2024年3月13日的回應
David, thank you for the 10/10 rating!

10/10 優異

Alessandro

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 1 晚
SV 於 2024年3月13日的回應
Alessandro, thank you for the 5-star rating!

8/10 不錯

Javier

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Spacious room, and fully equipped kitchen; both areas have a fireplace. Shout out to the gentleman (didn't get his name) who stayed after he had closed the office (i.e. on his own time) to ensure I successfully retrieved my room keys.
於 2024 年 1 月住了 2 晚
SV 於 2024年3月13日的回應
Javier, thank you for taking the time to rate and review your stay with us. We hope you'll visit again soon.

8/10 不錯

Blake

於 2024 年 1 月住了 2 晚
SV 於 2024年3月13日的回應
Blake, thank you for sharing your rating!

8/10 不錯

Luis Fernando

家人同遊
讚好：整潔度和客房舒適度
El cuarto cuenta con los utensilios necesarios para poder preparar alimentos. El sofa cama practico cuando son mas de 3.
於 2023 年 12 月住了 2 晚

10/10 優異

Ruben

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Michele (Goodyear)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great older property but very well maintained and clean. Bonus second bathroom and fireplace in both living room and bedroom. Full kitchen and all needed to cook provided. Excellent communication and friendly check in as well as extra items needed. Great value and it was cheaper to book through Expedia than direct. I’ll be back!
於 2023 年 12 月住了 2 晚

10/10 優異

Jennifer

於 2023 年 12 月住了 1 晚
SV 於 2024年3月13日的回應
Jennifer, thank you for the 5-star rating!

10/10 優異

soline

家人同遊
Really love this place Low key but so convenient and close to the slopes and the village And super friendly staff
於 2023 年 12 月住了 2 晚

10/10 優異

Abner

讚好：整潔度和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Jimmy

讚好：整潔度、設施服務和住宿狀況
Staff was kind and amazing! The property and room were clean and beautiful. Would definitely come back again!
於 2023 年 12 月住了 1 晚

10/10 優異

Christophe

讚好：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Tatiana

家人同遊
讚好：整潔度、設施服務和住宿狀況
It was clean, and there was everything needed at hand. Good location, and friendly staff.
於 2023 年 12 月住了 2 晚

8/10 不錯

john (LANCASTER)

伴侶同遊
讚好：設施服務和住宿狀況
The place is ok. But you get alot. Our room had alot for the money. We got one bedroom and living room with kitchen. Two bathrroms and two fireplace. Pool was closed. But the spa was open. Lobby has a pooltable. People were great. Its does not have a elevator. We were on the 3rd floor. Hotel room have has some remodeling. Overall good hotel for the money
於 2023 年 12 月住了 2 晚

10/10 優異

Ivan

家人同遊
讚好：整潔度、設施服務和住宿狀況
The unit had a very nice layout. For a hotel room, It felt like an ideal small 1 person apartment. Very good location not far from the resort and right off the main boulevard. Easy parking was nice.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Ivy

家人同遊
讚好：設施服務
不滿：整潔度
Room was dirty and sheets were not changed. The whole room was filthy.
於 2023 年 11 月住了 1 晚

10/10 優異

RUTH

家人同遊
讚好：整潔度、設施服務和住宿狀況
We loved the spaciousness of it as well as having 2 full bathrooms. My Family and I truly enjoyed the way the rooms are set up as it makes you feel as if you are right at home.
於 2023 年 11 月住了 1 晚

10/10 優異

joseph

家人同遊
讚好：整潔度和客房舒適度
So spacious and clean kitchen equipments.
於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
10/10 wonderful stay
It was a wonderful stay, super comfy , everything we needed. Wonderful staff!!! Only thing would be make it even better is dish soap. Only con it’s easy to hear noise from upstairs or outside
於 2023 年 10 月住了 2 晚

10/10 優異

Jason

讚好：整潔度和住宿狀況
Great spot with large bedroom, two baths, full kitchen and living room. Quite surprised by the size. Check-in was ok, but office hours until 7pm was a pain. Had to call in and get key via lockbox for check in after 7pm.
於 2023 年 10 月住了 3 晚