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伯明翰克拉麗奧精選酒店的評價

3 out of 5
伯明翰克拉麗奧精選酒店
263 Hagley Road, Birmingham, England

評價

5.6
10 分評分，優異；1000 則評價中有 104 則" "
8 分評分，不錯；1000 則評價中有 222 則" "
6 分評分，一般；1000 則評價中有 233 則" "
4 分評分，欠佳；1000 則評價中有 206 則" "
2 分評分，很差；1000 則評價中有 235 則" "

5.8/10 

整潔度

6.0/10 

職員與服務

5.6/10 

設施服務

5.2/10 

住宿狀況

5.0/10 

環保程度

評價

6/10 一般

Wing Yiu

不滿：住宿狀況和客房舒適度
I have book twin beds rooms for 5 nights but finally they can only offer me double bed rooms. After very long arguing with the front desk staff. They finally can offer me one twin beds room with TV. I am so mad about it
於 2018 年 2 月住了 5 晚

2/10 很差

william

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Make sure you get a tetanus before.
This was by far the worst hotel I have ever stayed in. The place if filthy and everything is broken. Our bed sheets were filthy and when we spoke to reception they handed us sheets and told us to change them ourselves as they the didn’t have any staff on. The place stank of weed. The light fittings were all broken. The shower door fell off. The public areas are ridiculous. The pictures are not a representation of the hotel in the slightest. The walls in the room by the bed were filthy with splashes of bodily fluids of different colours. Stay clear.
於 2022 年 10 月住了 3 晚

8/10 不錯

HELDER

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚

4/10 欠佳

Madiya Rani

於 2022 年 10 月住了 2 晚

2/10 很差

mirajkar

於 2022 年 9 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
讚好：職員與服務
不滿：住宿狀況
Outdated hotel, pictures on website are old.
於 2022 年 10 月住了 2 晚

6/10 一般

Ekene

不滿：客房舒適度
於 2022 年 10 月住了 2 晚

8/10 不錯

Khadijah

於 2022 年 10 月住了 1 晚

6/10 一般

Daniel

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
cheap and cheerful
The room itself was clean enough, the bathroom however was a state, mouldy and a strong whiff of urine. The "waterfall" shower head decided to fall off over my head as well and smash my toe, had a crack in the fitting and had been precariously fixed, a case of not my problem ended up in my foot being badly hurt.
於 2022 年 10 月住了 1 晚

8/10 不錯

Gennette

讚好：整潔度和職員與服務
不滿：設施服務
Would of liked food on site breakfast
於 2022 年 10 月住了 3 晚

8/10 不錯

Tim

於 2022 年 10 月住了 1 晚

6/10 一般

Charlie

家人同遊
讚好：整潔度和客房舒適度
We had a 2pm check in, got there at 2.30 and the room was not ready. Rang up to book a car park space was told there would be no need as they never have a problem with parking, got there and the car park was full. Had to wait for both a room and parking.
於 2022 年 9 月住了 1 晚

2/10 很差

Amymay

於 2022 年 9 月住了 1 晚

6/10 一般

TANVIR

於 2022 年 9 月住了 1 晚

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disgusting. Avoid at all costs.
Absolutely disgusting. Not been cleaned in months. Mould on walls. Dirty sheets. Bathroom green and black with damp. Customer service non existant. Rude ignorant staff. Refused to stay and awaiting refund.
於 2022 年 9 月住了 1 晚

8/10 不錯

Wendy

於 2022 年 9 月住了 2 晚

6/10 一般

Gayle

商務旅客
讚好：整潔度
Was ok, I'd go back.
The first couple of nights was very, very noisy, slamming of doors, men and women shouting at each other from across the corridor (they were same party). Last 3 nights were nice peaceful. The pillows were awful, flat like pancakes but the linen was very clean, bed quite compfy. The cleaners came everyother day, gave me clean towels every time. I was very pleased to see a small fridge in my wardrobe (which I used). The hairdryer was fantastc, better than mine. I went out for food everynight. Over all it was ok, I'd go back.
於 2022 年 9 月住了 5 晚

6/10 一般

Robert

讚好：職員與服務和客房舒適度
不滿：住宿狀況
於 2022 年 9 月住了 1 晚

2/10 很差

I

於 2022 年 8 月住了 2 晚

4/10 欠佳

Rebecca

於 2022 年 8 月住了 1 晚

4/10 欠佳

Adrian

於 2022 年 5 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 3 晚

4/10 欠佳

Kyis

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dated mouldy room
Dingy dated room. Toilet and bathroom silicone around tiles had mould the hand shower was broken water gushing out everywhere. Lime scale shower head. They had 2 late night wedding in a row noise and drunking people in the car park. Bed was not comfy
於 2022 年 8 月住了 2 晚

4/10 欠佳

Mairaied

於 2022 年 8 月住了 1 晚

6/10 一般

Lynne

不滿：住宿狀況
Ok stay
Disappointing as not as described on website. No restaurant. Had to ask for more teabags. No luxury toiletries or marble bathroom....no luxury whatsoever. No bathrobes and had to ask for bigger towels. It was clean and comfortable and for what we got correctly priced ....but definitely needs to correct the description on the website.
於 2022 年 8 月住了 1 晚

2/10 很差

Georgia

商務旅客
不滿：整潔度、設施服務和住宿狀況
One of the worst hotels I've ever stayed in
於 2022 年 8 月住了 1 晚

2/10 很差

Alban

於 2022 年 8 月住了 1 晚

6/10 一般

Richard

於 2022 年 8 月住了 1 晚

6/10 一般

Gena

家人同遊
不滿：整潔度、設施服務和住宿狀況
The hotel needs to be renovated right away, I could see that up grades where carried out on the bathrooms recently but the remainder of the hotel is in urgent need of repair.
於 2022 年 7 月住了 5 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst hotel ever
Worst hotel I ever stayed in, dirty and stinky, cant get towels upon request, the light switch exploded so we were moved to another room and the light exploded there again. The maid was rude af and barged in loud every morning and on my final day they charged me 10 pounds because I checked out 5 min late
於 2022 年 7 月住了 6 晚

2/10 很差

Matthew

商務旅客
不滿：整潔度、設施服務和住宿狀況
No air conditioning, no breakfast, room and area dodgy. No sleep. However will say check in staff were efficient and polite.
於 2022 年 7 月住了 1 晚

6/10 一般

David

讚好：職員與服務
不滿：住宿狀況
Overall review of facilities.
Room looked tired, bed linen past its sell by date. shower to hot, controls did work properly to make it cooler. The mini fridge in the room wasnt working properly and whichever way you turned the temperature gauge it didnt make the fridge cooler. Used the public toilet downstairs in the lobby was in a terrible state. Presumably from a function from the night before.
於 2022 年 7 月住了 2 晚

10/10 優異

C

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚

6/10 一般

Caroline

不滿：住宿狀況和客房舒適度
Average but overpriced
Average hotel, only good for 1 or 2 nights. Overpriced considering there’s no on site restaurant. The room did have a fridge. Pillows very flat and mattress very lumpy. Bathroom was in need of a deep clean. Security guard on the door checking guests on late nigh return
於 2022 年 7 月住了 2 晚

10/10 優異

Carole

於 2022 年 7 月住了 3 晚

2/10 很差

Abdul nayeem baseer

於 2022 年 7 月住了 1 晚

2/10 很差

Richard

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Disgusting
Hot, smelly hotel which was dirty and ancient looking. Dark wood paneling, broken furniture, revolting curtains that I didn't even close because I didn't want to touch them! Marked walls, stained carpet and the most revolting headboard I have ever encountered!
於 2022 年 6 月住了 4 晚

6/10 一般

DJ

讚好：職員與服務
Reasonable value for money.
於 2022 年 6 月住了 1 晚

10/10 優異

Stuart

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 6 月住了 2 晚

2/10 很差

John

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Never again!
Hotel is tatty and dirty. Gaffer tape holding carpets together and not been painted in years. Cobwebs and inspects splattered onto walls in room 1015. Corridor stinks of marijuana. A really bad experience and never to be repeated.
於 2022 年 6 月住了 1 晚

8/10 不錯

John

於 2022 年 6 月住了 2 晚

10/10 優異

Damir

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect
於 2022 年 5 月住了 2 晚

10/10 優異

Damir

讚好：整潔度、職員與服務、設施服務和住宿狀況
Keep doing a good job
於 2022 年 5 月住了 6 晚

2/10 很差

Andy

商務旅客
不滿：整潔度和客房舒適度
Was an old hotel which needed a lot of work to it. Parts of it were dirty and needs updating
於 2022 年 5 月住了 1 晚

8/10 不錯

Tshegofatso

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful place and near shops
於 2022 年 5 月住了 5 晚

4/10 欠佳

Martin

多人同遊
讚好：職員與服務
不滿：整潔度
Service was good but room was dirty hole in bathroom door carpet was so dirty and stained walls had dirty marks on bit disappointed
於 2022 年 5 月住了 2 晚

8/10 不錯

Abdul

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2022 年 5 月住了 1 晚

2/10 很差

omar

於 2022 年 5 月住了 1 晚

2/10 很差

Steven

於 2022 年 5 月住了 1 晚