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伯明罕布洛德街希爾頓歡朋酒店的評價

3 out of 5
伯明罕布洛德街希爾頓歡朋酒店
200 Broad Street, Cumberland House, Birmingham, England

評價

8.2

很好

10 分評分，優異；1555 則評價中有 732 則" "
8 分評分，不錯；1555 則評價中有 482 則" "
6 分評分，一般；1555 則評價中有 179 則" "
4 分評分，欠佳；1555 則評價中有 88 則" "
2 分評分，很差；1555 則評價中有 74 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Siu Wah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Arshad Jawed 於 2024年1月11日的回應
Hi Siu Wah,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a great day.Sincerely,

6/10 一般

Alice

於 2023 年 12 月住了 2 晚
Arshad Jawed 於 2024年1月11日的回應
Hi Alice,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a great day.Sincerely,

10/10 優異

Chi Kong

讚好：職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Arshad Jawed 於 2024年1月11日的回應
Hi Chi kong,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a great day.Sincerely,

8/10 不錯

Sau Fong

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Arshad Jawed 於 2024年1月11日的回應
Hi Sau fong,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a great day.Sincerely,

8/10 不錯

Suki

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 7 月住了 1 晚

8/10 不錯

Hon keung

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and new hotel
GBP 12 for 24 hours parking but space is limited in 2nd floor.
於 2022 年 6 月住了 2 晚

10/10 優異

Pik Yuk

於 2022 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
There are no slippers , no fridge, no bottle water supply in the room, the hairdryer is the worst, I just used it for few seconds, then it was overheated and cannot be used….. The showers is good, bed is ok. The sound insulation is not that good, I can keep hearing the door banging at night. The breakfast is ok but it’s not that relax there, the staff seems want you to leave as soon as possible.
於 2022 年 4 月住了 1 晚

8/10 不錯

Ken

於 2022 年 1 月住了 1 晚

10/10 優異

CHI KEUNG

家人同遊
讚好：整潔度、設施服務和住宿狀況
Breakfast is good
於 2021 年 12 月住了 1 晚

8/10 不錯

Louise

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
The hotel was in a great position to walk to the Utilita arena, it was easy to walk to shops and there were lots of bars and restaurants nearby. It was clean and quiet. The breakfast was lovely as were breakfast staff. The only thing that let it down were staff who didn’t know what they were doing in the hotel bar, we waited so long for a quick drink, but there were 4 staff and 3 customers, after 10 minutes we left and found a nice bar to go to next door
於 2024 年 5 月住了 1 晚

8/10 不錯

Lukasz

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good. Easy access to city centre.
於 2024 年 5 月住了 1 晚

8/10 不錯

Adam

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect for business meetings on Broad Street with a quick visit to the shops on the Metro
於 2024 年 5 月住了 2 晚

8/10 不錯

Helen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location for concerts in broad street location
於 2024 年 5 月住了 1 晚

10/10 優異

Sian

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent hotel so convenient for everything
於 2024 年 5 月住了 1 晚

10/10 優異

Andrew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed for one night lovely team and great room
於 2024 年 5 月住了 1 晚

4/10 欠佳

Catherine

讚好：整潔度
不滿：職員與服務
The staff at the hotel were really poor. The staff’s attitude was really terrible.
於 2024 年 5 月住了 1 晚

10/10 優異

Mikela

讚好：整潔度、職員與服務和住宿狀況
I love this hotel. Nice clean room, modern bathroom. Remote control of tv not working well but not big deal. Happy that I can park at this property. Breakfast starts at 7am so great for me as I was up, fed & out of the hotel by 8.30am. Centrally located for the Utilita Arena which meant I could walk there easily.
於 2024 年 5 月住了 1 晚

8/10 不錯

Charles

I left a jacket in room 1022 and I can’t get though to the hotel to ask them to put it aside for me to collect when I am next in Birmingham on 23/5/24
於 2024 年 5 月住了 1 晚

10/10 優異

patricia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Cohen

讚好：整潔度、職員與服務和住宿狀況
Clean, good breakfast and kind staff. Gym is small but did the job.
於 2024 年 5 月住了 1 晚

10/10 優異

Charlotte

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is centrally located and likewise 5 minutes walk from the utilities arena (for gigs). The property is clean and tidy. Bedrooms have irons, ironing board, fridge facilities. Likewise the reception has a bar and breakfast facilities in the morning (with a variety of ingredients to chose from).
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Charlotte,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Sarah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was convenient, staff were helpful and friendly
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Sarah,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Graham

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable room. Fiendly and helpful staff
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Graham,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Rachel

讚好：職員與服務
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Rachel,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

4/10 欠佳

CHARLES

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Charles,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Sam

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Central location with parking. Good price
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Sam,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

6/10 一般

Julie

伴侶同遊
讚好：職員與服務
It served our purpose - nothing wrong with it - it’s a high volume, value for money, no frills hotel
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Julie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Katie

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Fab stay, lovely staff and breakfast was amazing
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Katie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Yaroslav

親子同遊
讚好：整潔度、職員與服務和設施服務
Gute Lage in Zentrumsnähe. Ziemlich gutes Frühstück. Leider muss man für den Parkplatz extra bezahlen.
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Yaroslav,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Tony

讚好：整潔度、職員與服務和住宿狀況
The staff were friendly, the room was very nice, and the breakfast was great as was the price. I will stay again.
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Tony,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Debra

多人同遊
讚好：整潔度、職員與服務和住宿狀況
A five minute walk from the hotel. There is a canal with lots of eateries shops pubs steakhouses where you can spend the whole day and just relax. Looking at the water. Really lovely. It’s about a 20 minute walk to Birmingham town centre, the hotel is very convenient, reasonably priced and also includes free breakfast.
於 2024 年 5 月住了 2 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Debra,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Carl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a lovely stay.
於 2024 年 4 月住了 1 晚
Arshad Jawed 於 2024年5月16日的回應
Hi Carl,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Janeis

伴侶同遊
讚好：整潔度
My expectations of the brand was obviously too high as I felt a bit let down by what I had received I presumed the Hilton was an up market brand
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Janeis,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Clare

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location for NIA and walking distance to explore Birmingham. Hotel clean, Staff friendly and helpful. Would recommend and stay again
於 2024 年 5 月住了 2 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Clare,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

2/10 很差

Bally

商務旅客
不滿：職員與服務
Very noisy , had people knocking on door at night and banging on walls . Unfriendly staff at desk very arrogant . Felt very let down
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Bally,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. I have shared your feedback with senior management. Once again please accept my apologies. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ideally placed for nightlife if that is what your stay is for, otherwise great all round
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Robert,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Jamie Lee

讚好：整潔度和住宿狀況
Brilliant stsy
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Jamie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Mrs Angela

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay , thank you 😊
於 2024 年 5 月住了 2 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Angela,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Olivia

Room was extremely clean. Great facilities. Staff were amazing especially Lee on reception. Definitely stay there again.
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Olivia,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Joseph

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Joseph,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Sharon

伴侶同遊
讚好：設施服務
Parking was a bit tricky as there were no spaces when we arrived and half car park cones off. Breakfast was perfect plenty of choice more than enough to eat Room was clean and tidy Staff weee helpful and polite
於 2024 年 5 月住了 1 晚
Arshad Jawed 於 2024年5月9日的回應
Hi Sharon,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Arshad Jawed 於 2024年5月4日的回應
Hi Paul,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Steve

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ideally placed for exploring the city centre, good parking and excellent service!
於 2024 年 4 月住了 2 晚
Arshad Jawed 於 2024年4月30日的回應
Hi Steven,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Alister

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Arshad Jawed 於 2024年4月30日的回應
Hi Alister,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

2/10 很差

Tiona

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Arshad Jawed 於 2024年4月30日的回應
Hi Tiona,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. Please accept my sincere apologies for any inconvenience caused. Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

10/10 優異

Debbie

Friendly staff, good room and food
於 2024 年 4 月住了 1 晚
Arshad Jawed 於 2024年4月28日的回應
Hi Debbie,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy parking which was £12 which is about as expected for inner city hotel parking. Slap bang on Broad Street with lots of pubs and curry houses nearby. Easy short walk to Utilita Arena. We stayed a Saturday night and despite being on the 15th floor the bass and vibration from the nightclub beneath the hotel was going strong at 1am. Breakfast had a good selection.
於 2024 年 4 月住了 1 晚
Arshad Jawed 於 2024年4月28日的回應
Hi Gary,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Felicetta

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Arshad Jawed 於 2024年4月28日的回應
Hi Felicette,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street

8/10 不錯

Tony

於 2024 年 4 月住了 1 晚
Arshad Jawed 於 2024年4月28日的回應
Hi Tony,I hope you are well,Thanks for taking your time and providing your valuable feedback to us. We look forward to seeing you again.Have a have great day. Sincerely,Arshad JawedSenior Guest Service ManagerHampton by Hilton Birmingham Broad Street