The hotel is so dirty. Shower water was so weak. You cannot wash your hair. Can bearly take a shower only. It was a horrible hotel
Sau Mei May
於 2023 年 9 月住了 2 晚
2/10 很差
Sau Mei May
家人同遊
2023年9月27日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Super dirty hotel
If I have a choice. I will never ever staying at Hilton again. Both doubletree Hilton or Hilton Birmingham are the worst hotel I’ve ever been. The hotel was very dated. Shower water is so weak, don’t ever think you can wash your hair! It can almost cannot take a shower! It was a horrible experience for me!
Sau Mei May
於 2023 年 9 月住了 1 晚
10/10 優異
yuen ying
家人同遊
2023年8月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一家之選擇
游水需另收費一家四口約20鎊。早餐豐富。房間空間大及清潔度高。
yuen ying
於 2023 年 7 月住了 1 晚
10/10 優異
Rainer
多人同遊
2024年3月28日
讚好:整潔度、職員與服務和設施服務
The room was quite and the bed was good.
But there was a water leak from the bathroom to the bedroom. The carpet got wet. The caretaker has tried to dry the carpet.
Rainer
於 2024 年 3 月住了 2 晚
10/10 優異
Niamh
伴侶同遊
2024年3月25日
讚好:整潔度、職員與服務和住宿狀況
Pleasantly surprised at how nice the hotel was and had everything we needed. Breakfast was particularly good with so many options and I was pleased it wasn’t a standard crappy hotel breakfast that has become the norm for big chains.
Great hotel and would stay again. The only downside was that the parking was supposed to be £15 so I was shocked to checkout and see a bill for £30 for staying less than 24hr!
Niamh
於 2024 年 3 月住了 1 晚
10/10 優異
Dean
2024年3月24日
讚好:整潔度、職員與服務和住宿狀況
Dean
於 2024 年 3 月住了 1 晚
8/10 不錯
Jayne
商務旅客
2024年3月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, very large. They tried to put me in a single bedded room and charge me additionally for breakfast upon arrival although I had paid for a king bed room with breakfast included. I had to query the booking. I didn’t really find this good service.
Jayne
於 2024 年 3 月住了 1 晚
10/10 優異
Liam (WINDSOR)
2024年3月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was there for a convention and it was very well set up.
Liam
於 2024 年 2 月住了 1 晚
4/10 欠佳
Lesley
商務旅客
2024年2月29日
讚好:職員與服務
不滿:設施服務和住宿狀況
Freezing cold room - I thought a window was open but it wasn't . There was a mini plug in heater but you wouldn't want to have that switched on whilst asleep. Room service option virtually non existent, 4 options and very poor quality for the price. Staff very pleasant and rooms and area very clean. There are other hotels in the area I would choose next time.