The hotel is so dirty. Shower water was so weak. You cannot wash your hair. Can bearly take a shower only. It was a horrible hotel
Sau Mei May
於 2023 年 9 月住了 2 晚
2/10 很差
Sau Mei May
家人同遊
2023 年 9 月 27 日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Super dirty hotel
If I have a choice. I will never ever staying at Hilton again. Both doubletree Hilton or Hilton Birmingham are the worst hotel I’ve ever been. The hotel was very dated. Shower water is so weak, don’t ever think you can wash your hair! It can almost cannot take a shower! It was a horrible experience for me!
Sau Mei May
於 2023 年 9 月住了 1 晚
10/10 優異
yuen ying
家人同遊
2023 年 8 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一家之選擇
游水需另收費一家四口約20鎊。早餐豐富。房間空間大及清潔度高。
yuen ying
於 2023 年 7 月住了 1 晚
8/10 不錯
Mohamed (Aberdeen)
親子同遊
2025 年 7 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
Mohamed
於 2025 年 5 月住了 2 晚
10/10 優異
Peter
伴侶同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The food at their resturaunt was absolutely amazing. I was shocked. The 24 hour bar was awesome. Clean rooms and a simple walk from train and airport. What a great location.
Peter
於 2025 年 7 月住了 2 晚
8/10 不錯
Melanie
2025 年 7 月 13 日
讚好:整潔度、設施服務和住宿狀況
Only issue was the air con not going below 18 degrees, very hot night
Melanie
於 2025 年 7 月住了 2 晚
8/10 不錯
JORGE
家人同遊
2025 年 7 月 9 日
讚好:整潔度、職員與服務和住宿狀況
Overall great service from Staff and average facilities, convinent to get close to airport
JORGE
於 2025 年 7 月住了 2 晚
2/10 很差
Barrington
多人同遊
2025 年 7 月 7 日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
A very disappointing stay here to say the least. Chose to stay for the Black Sabbath gig. Initially at check-in we were told our room wasnt ready twice and were sent away, we chose to leave our bags and go to the gig. We finally arrived home at 3am to be told that there was a leak in the hotel and we were being moved to the city. After some protesting they admitted that they had overbooked the hotel. They offered to let us hang around for an hour until another guest checked out at 4am to move us into another smaller room. The staff were quite rude and unhelpful and tried to lie their way through the situation and then offer us half of the original compensation they had offered.
Barrington
於 2025 年 7 月住了 1 晚
6/10 一般
Mark
2025 年 7 月 3 日
讚好:整潔度、職員與服務和住宿狀況
Mark
於 2025 年 7 月住了 2 晚
4/10 欠佳
Simon
親子同遊
2025 年 6 月 29 日
Check in took over 30 mins. Only 2 staff on the front desk. Guy was more interested in having his picture taken. Pool staff were great and very friendly. Leisure facilities excellent.
Simon
於 2025 年 6 月住了 1 晚
10/10 優異
katherine
2025 年 6 月 16 日
讚好:整潔度、職員與服務和住宿狀況
So easy to walk BP live and we could take the back away it was well sign posted in the hotel
katherine
於 2025 年 6 月住了 1 晚
2/10 很差
carl
2025 年 6 月 12 日
不滿:整潔度、職員與服務和住宿狀況
carl
於 2025 年 6 月住了 1 晚
4/10 欠佳
LYNETTE
2025 年 6 月 7 日
LYNETTE
於 2025 年 6 月住了 1 晚
10/10 優異
Kristen
2025 年 5 月 20 日
Kristen
於 2025 年 5 月住了 2 晚
8/10 不錯
Danielle
家人同遊
2025 年 5 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We booked as we were going to Maker Central at the NEC so very close and convenient. Liked to opportunity to have hotel with a pool too. Booked a family room and to be honest it was a little cramped once the sofa bed was pulled out but otherwise it was fine. The pool was fun the staff great as we managed to lock the locker wrong and she fixed it straight away. The buffet breakfast was great with lots of choice and everything hot and fresh. Would stay there again.
Danielle
於 2025 年 5 月住了 1 晚
10/10 優異
Kayla
2025 年 5 月 12 日
Kayla
於 2025 年 4 月住了 1 晚
4/10 欠佳
julie
2025 年 5 月 11 日
讚好:整潔度
julie
於 2025 年 5 月住了 1 晚
6/10 一般
PHIL
家人同遊
2025 年 5 月 9 日
Food excellent but beer pricey. Unimpressed with dirty pillowcase left in the shower
PHIL
於 2025 年 5 月住了 1 晚
2/10 很差
Tejinder
2025 年 5 月 5 日
讚好:職員與服務
不滿:住宿狀況
The put us above nightclub which started pounding at 11:00pm. We moved but my poor 80 year old mother was to tired to move. Next morning her bathroom had a flood which ended up forcing her to move. Very inconvenient.