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霍加爾斯酒店的評價

4 out of 5
霍加爾斯酒店
Four Ashes Road, Solihull, England

評價

9.2

卓越

10 分評分，優異；405 則評價中有 263 則" "
8 分評分，不錯；405 則評價中有 106 則" "
6 分評分，一般；405 則評價中有 22 則" "
4 分評分，欠佳；405 則評價中有 12 則" "
2 分評分，很差；405 則評價中有 2 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Humayun

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property, great service
於 2024 年 5 月住了 1 晚

10/10 優異

Alison

讚好：職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Hogarths Solihull Reception Team 於 2024年5月18日的回應
Thank you Alison! We hope to welcome you back soon!

10/10 優異

Francine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The forest and trails around the beautiful property were lovely! Really enjoyed our stay!
於 2024 年 5 月住了 2 晚
Hogarths Solihull Reception Team 於 2024年5月4日的回應
Thank you for your wonderful feedback Francine! I shall pass on your comments to the team. We can't wait to welcome you back with us!

8/10 不錯

Kersten

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Hogarths Solihull Reception Team 於 2024年4月22日的回應
Thank you for your review - we hope to welcome you back soon!

10/10 優異

Alice

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a lovely stay, very dog friendly and great customer service.
於 2024 年 3 月住了 2 晚
Hogarths Solihull Reception Team 於 2024年3月20日的回應
Thank you so much for your feedback, I shall share your comments with our team. We hope to welcome you back soon!

10/10 優異

Laura

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful property with beautiful grounds. Clean room and friendly staff.
於 2024 年 3 月住了 1 晚
Hogarths Solihull Reception Team 於 2024年3月16日的回應
Thank you so much for your fantastic feedback! I shall share your comments with our team. We hope to welcome you back soon!

10/10 優異

Ian

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Laura - Reception Manager 於 2024年2月14日的回應
Thank you so much for your fabulous feedback - we hope to welcome you again soon!

8/10 不錯

Ele

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Laura - Reception Manager 於 2024年2月14日的回應
Thank you so much for your lovely feedback - we hope to welcome you again soon!

10/10 優異

Owen

讚好：設施服務
於 2024 年 1 月住了 1 晚
Laura - Reception Manager 於 2024年2月14日的回應
Thank you so much for your wonderful feedback - we hope to welcome you again soon!

8/10 不錯

Owen

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hospitality by the team, lovely rooms and food!!!
於 2023 年 12 月住了 1 晚

10/10 優異

glenys

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect hotel
We have stayed many times at Hogarths and each time have been welcomed by very friendly staff. Food is excellent.
於 2023 年 12 月住了 1 晚

10/10 優異

Paul

於 2023 年 12 月住了 1 晚

10/10 優異

Indy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Morgane - Receptionist 於 2023年11月20日的回應
Thank you for your wonderful rating - we hope to welcome you again soon!

10/10 優異

Matt

於 2023 年 11 月住了 2 晚

10/10 優異

Karen

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful one night stay. We stayed in a family room as we had our 7yr old grandson with us. On arrival the reception staff were lovely and we were very impressed with our room. The sofa bed was plenty big enough and very comfortable for our grandson. We ate in the hotel in the evening and the food was amazing. All the staff were friendly and helpful throughout our stay. We had a peaceful night's sleep and a delicious breakfast before checking out. All in all a lovely hotel which we would definitely return to.
於 2023 年 10 月住了 1 晚
Laura - Reception Manager 於 2023年11月14日的回應
Thank you so much for your fabulous feedback, especially regarding our team, I will be sure to pass your comments on. We hope to welcome you back soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Luxurious stay
Had an amazing few nights in this lovely hotel. Our suite was unbelievable. It was huge, spotlessly clean beautifully furnished and exceeded all expectations. The bed was really comfortable. The staff were all really professional and friendl. Breakfast was lovely and cooked to order
於 2023 年 10 月住了 2 晚
Laura - Reception Manager 於 2023年11月14日的回應
Thank you so much for your wonderful feedback, especially regarding our team, I will be sure to pass your comments on. We hope to welcome you back soon!

8/10 不錯

Carolyn

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Laura - Reception Manager 於 2023年11月14日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

8/10 不錯

ian

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Laura - Reception Manager 於 2023年11月14日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

10/10 優異

Rhia

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Honestly, i stay at this place wgenever I can for work as it is just a wonderful place. Food, rooms, staff, cleanliness are all as close to perfect as one can get.
Laura - Reception Manager 於 2023年11月14日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

10/10 優異

Nigel

伴侶同遊
讚好：整潔度、職員與服務和設施服務
This is not our first stay at Hogarths Solihull. The staff cannot do enough for the guests, the whole hotel including the extensive grounds are spotlessly clean & well tended. The public areas are bright, airy & charming & for a hotel it really does have a welcoming & homely feel. The dining options are plentiful, well cooked & totally delicious. I have one negative comment & it’s not a major one but the room decor could do with a refresh, the rooms are spotless, cleaned daily & anything that you need to be replenished can either be obtained from housekeeping or via reception. I wasn’t expecting to have a huge chip out of the washbasin in the en suite room as the rest of the hotel is maintained meticulously & who knows maybe the chip had only occurred the day before we arrived. Overall a strong 9/10 for us. The 10/10 I would happily give if the chip in the bathroom was rectified & the bedrooms were given a lick of paint.
於 2023 年 10 月住了 3 晚
Laura - Reception Manager 於 2023年11月14日的回應
Thank you so much for your fabulous feedback, especially regarding our team, I will be sure to pass your comments on. We hope to welcome you back soon!

8/10 不錯

Kiran

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant experience overall
Pleasant comfortable room , good service , good food beautiful grounds. Only drawback the rooms got quite warm middle of night instead of AirCon , and I was not the only only as noticed many doors open in the morning to let fresh air in.
於 2023 年 9 月住了 2 晚
Laura - Reception Manager 於 2023年11月14日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

8/10 不錯

Lindsey

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Laura - Reception Manager 於 2023年10月12日的回應
Thank you for your feedback - we hope to welcome you again soon!

10/10 優異

Elena

於 2023 年 9 月住了 1 晚
Laura - Reception Manager 於 2023年11月14日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

8/10 不錯

Amanda

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Laura - Reception Manager 於 2023年10月12日的回應
Thank you for your feedback - we hope to welcome you again soon!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous hotel
Overnight stay with my daughter before flying from Birmingham early the next morning. Had dinner and cocktails which was fab! Staff were super friendly and efficient. Taxi booked for us the next morning which was equally great! Thoroughly recommend 👍
於 2023 年 9 月住了 1 晚
Laura - Reception Manager 於 2023年9月17日的回應
Thank you for your wonderful feedback, I shall share with our teams - we hope to welcome you again soon!

8/10 不錯

Lee

於 2023 年 9 月住了 1 晚
Laura - Reception Manager 於 2023年9月17日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

10/10 優異

maria

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic staff, great wedding venue. Such lovely surroundings
於 2023 年 9 月住了 1 晚
Laura - Reception Manager 於 2023年9月17日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

10/10 優異

Spencer

於 2023 年 7 月住了 1 晚
Laura - Reception Manager 於 2023年8月2日的回應
Thank you for your fabulous feedback - We hope to welcome you again soon!

10/10 優異

Basil

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hogarths Solihull
Everything went great. I was there for a wedding. Good choice of variations for wedding. Staff were very helpful. Nice luxurious clean room. Lager could have been better but other than that, I would throughly recommend it. Breakfast was amazing
於 2023 年 7 月住了 1 晚
Laura - Reception Manager 於 2023年7月30日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

10/10 優異

R

於 2023 年 7 月住了 1 晚
Laura - Reception Manager 於 2023年7月30日的回應
Thank you for your wonderful feedback - we hope to welcome you again soon!

10/10 優異

Tammie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Laura - Reception Manager 於 2023年7月17日的回應
Thank you so much for your fantastic score!

10/10 優異

Jason

於 2023 年 7 月住了 2 晚
Laura - Reception Manager 於 2023年7月17日的回應
Thank you so much for your fantastic score!

8/10 不錯

André

於 2023 年 6 月住了 4 晚
Laura - Reception Manager 於 2023年7月17日的回應
Thank you so much for your feedback !

10/10 優異

k

於 2023 年 6 月住了 1 晚
Laura - Reception Manager 於 2023年6月3日的回應
Thank you for your wonderful feedback!

10/10 優異

Ray

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Lovely hotel, excellent staff
於 2023 年 6 月住了 1 晚
Laura - Reception Manager 於 2023年6月3日的回應
Thank you for your wonderful feedback!

10/10 優異

DAVID

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Laura - Reception Manager 於 2023年5月8日的回應
Thank you for your lovely feedback - I am glad to hear you enjoyed your stay at Hogarths

10/10 優異

frederick

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 3 晚
Laura - Reception Manager 於 2023年6月3日的回應
Thank you for your wonderful feedback!

10/10 優異

Alison

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was perfect. The staff were so accommodating and friendly. Thank you for a wonderful stay. We will be back next year.
於 2023 年 4 月住了 1 晚
Laura - Reception Manager 於 2023年4月14日的回應
Thank you so much for your lovely review - I am so glad to hear you had a wonderful stay. We look forward to welcoming you again in the future!

8/10 不錯

Ian

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great hotel with great service. However a couple of points. A large glass of wine at £18 is somewhat excessive, but my biggest issue is there are no plugs by the bed, which is rather inconvenient if you want charge a laptop/iPad/phone etc whilst working or watching a film. Amazing for a modern hotel.
於 2023 年 3 月住了 1 晚
Laura - Reception Manager 於 2023年4月11日的回應
Thank you for your feedback, I am glad you enjoyed your stay with us. I will pass your comments onto our relevant departments.We hope to welcome you back soon!

8/10 不錯

Linzi

讚好：整潔度和職員與服務
We were somewhat disappointed to find that the Brasserie stopped serving at 9pm on a Saturday night. Having travelled all day and arrived at 8.30, this was not what we expected from the hotel.
於 2023 年 3 月住了 1 晚
Reception 於 2023年3月30日的回應
Good Morning to you, thank you for your review and comments on your stay with us - we appreciate it. I do apologise in regards to your comments regarding the brasserie closing time. I have reported this to higher management so we can do a full investigation. thank you again

10/10 優異

Wendy

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Louise 於 2023年3月30日的回應
Dear guestthank you for the feedback and lovely to hear you had a great time with us - look forward in speaking to you soon. thank you

10/10 優異

robert

讚好：整潔度和職員與服務
於 2023 年 2 月住了 1 晚
Louise 於 2023年3月30日的回應
Dear guestthank you for the feedback and lovely to hear you had a great time with us - look forward in speaking to you soon. thank you

10/10 優異

Mark

於 2023 年 2 月住了 1 晚
Louise 於 2023年2月21日的回應
Many Thanks

8/10 不錯

Rosemary

家人同遊
讚好：整潔度、職員與服務和設施服務
Not great sleep. Bed very soft and room overlooked by diners below and other rooms, had to keep curtains pulled. Also Room 201 was above the lift which was still being used into the early hours. Not good sleep. We were there with other family for a funeral wake of a family member and stayed over.
於 2023 年 2 月住了 1 晚
Reception 於 2023年3月30日的回應
Good Morning, thank you for your comments regarding your stay with us. We understand that you had our superior bedroom that we allocated looking out on our lovely grounds - i do apologise for this and appreciate your feedback as a venue. We look to take this on board to pass on to our maintenance team. thank you again

10/10 優異

Niki

於 2022 年 12 月住了 1 晚
Laura - Reception Manager 於 2023年4月11日的回應
Thank you for the feedback and lovely to hear you had a great time with us - look forward in speaking to you soon. thank you

10/10 優異

Eimear

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great quality stay.
於 2022 年 12 月住了 1 晚
Laura - Reception Manager 於 2023年4月11日的回應
Thank you for the feedback and lovely to hear you had a great time with us - look forward in speaking to you soon. thank you

8/10 不錯

Nicola

於 2022 年 12 月住了 1 晚
Laura - Reception Manager 於 2023年4月11日的回應
Thank you for the feedback and lovely to hear you had a great time with us - look forward in speaking to you soon. thank you

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Location, location, location.
Laura - Reception Manager 於 2023年4月11日的回應
Thank you for the feedback and lovely to hear you had a great time with us - look forward in speaking to you soon. thank you

10/10 優異

Gary

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A really pleasant short stay. The hotel was comfortable, clean and food was excellent. All the staff were very friendly.
於 2022 年 11 月住了 1 晚
Laura - Reception Manager 於 2023年4月11日的回應
Thank you for the feedback and lovely to hear you had a great time with us - look forward in speaking to you soon. thank you

10/10 優異

Wendy

於 2022 年 11 月住了 1 晚
Reception 於 2023年4月11日的回應
Thank you for the feedback and lovely to hear you had a great time with us - look forward in speaking to you soon. thank you