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紐霍溫泉酒店的評價

4 out of 5
紐霍溫泉酒店
Walmley Road, Sutton Coldfield, England

評價

9.2

卓越

10 分評分，優異；503 則評價中有 336 則" "
8 分評分，不錯；503 則評價中有 126 則" "
6 分評分，一般；503 則評價中有 25 則" "
4 分評分，欠佳；503 則評價中有 10 則" "
2 分評分，很差；503 則評價中有 6 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Ben

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing staff, amazing hotel grounds and lovely rooms. We had the room service, and there was a great selection on the menu. Plenty to do around the grounds and wider area.
於 2024 年 5 月住了 1 晚

10/10 優異

suzanne

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
For one night it was just perfect and very close to the airport (which was my reason for staying)
於 2024 年 4 月住了 1 晚

10/10 優異

Janet

家人同遊, 伴侶同遊
讚好：整潔度、設施服務和住宿狀況
My daughter birthday celebration food staffwas so pleasant. Hotel staff i give 10. Function room Stunning.
於 2024 年 3 月住了 1 晚

10/10 優異

Sally

伴侶同遊
讚好：設施服務
What a beautiful place to stay, steeped in history. Staff amazing.
於 2024 年 3 月住了 2 晚

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
New Hall is a beautiful old building and has been kept to a very high standard. The staff are just so friendly and helpful.
於 2024 年 3 月住了 2 晚

10/10 優異

Matthew

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wanting to be close to great food and other fun in Birmingham but away from the stress, New Hall was perfect for our group of five friends. The spa and their staff don’t get enough praise. The lounges and gardens and drinks make for easy unwinding. Of course, the grounds and the atmosphere are the draw. I was expecting to be overcharged for services as a result but they really provided value. The actual bedrooms (at least ours) were smaller and not fancy but they did leave nice treats for my birthday :)
於 2024 年 3 月住了 1 晚

10/10 優異

Julie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stunning Hotel Spa, room was superb, every staff member was happy and had time for you. The Spa was a dwlight to yse with a decent hot sauna & Steam room, jacuzzi jets were wonderfully powerful & a lovely pool to swim in. The bar food was great & the resturant food the next day was very tasty. Was an absolutely pleasure to stay there, coulfnt failt it.
於 2024 年 2 月住了 2 晚

10/10 優異

Adrian

伴侶同遊, 商務旅客
Fab
於 2024 年 2 月住了 3 晚

10/10 優異

Katharine

於 2024 年 2 月住了 1 晚

8/10 不錯

Sarah

於 2024 年 1 月住了 1 晚

10/10 優異

R

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

david

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
40th birthday
I booked a nights stay for my wifes 40th birthday, the reviews were great and she loves history and old buildings so it sounded perfect. On arrive the building and surrounding grounds were amazing i can only imagine what its like in the summer full bloom. The staff were amazing and couldn't do enough for us and the room was very clean and had everything we needed. We didn't have any treatments in the spa as it was a late booking and there were no spots available, but the pool, sauna and other facilities were great and it wasn't busy which is always a bonus. Breakfast was really nice and i loved how it was in the old part of the building, there was plenty of choice of food and we didn't have to wait for our hot food. Overall it was an amazing experience for both of us and we will definitely be staying there again.
於 2024 年 1 月住了 1 晚

10/10 優異

Rachel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Emma

於 2023 年 12 月住了 1 晚

8/10 不錯

Gary

親子同遊
讚好：整潔度和職員與服務
Hotel staff were excellent and very helpful. Location was quiet and great location. Food was to a good standard. However room had no addtions you would normally find, ie tooth brush and paste,ear buds et al. No porter service and mini was had no contents less small milk for hot drinks. Swimming pool was great, however located in seperate annex to hotel. Not ideal when wearing bathrobe and hotel slippers. Overall hotel was fine, somewhat over priced based on room and services in room.
於 2023 年 12 月住了 1 晚

10/10 優異

Saffery

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay
Beautiful hotel, but what made the stay was the friendly attentive staff. Food was lovely and spa massage was amazing!
於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Beautiful surroundings and very peaceful. Good food and excellent service.
於 2023 年 11 月住了 2 晚

6/10 一般

Neil

讚好：整潔度
Hotel in general was cold ,had to sleep fully clothed to keep warm ,ate in the restaurant expensive and very average
於 2023 年 11 月住了 1 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
.
於 2023 年 10 月住了 2 晚

8/10 不錯

glenn

伴侶同遊
讚好：整潔度和職員與服務
Hotel was ok grounds very well kept Hotel need some updating in places Breakfast poor
於 2023 年 10 月住了 1 晚

10/10 優異

Gemma

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful historic hotel
We have just come back from an amazing weekend at New Hall Hotel and Spa. It is a beautiful historic hotel with clean comfortable rooms, friendly staff and a delicious breakfast. There is good size pool, which is kept at the perfect temperature and guests can also use the sauna, steam room and hot tub. Would definitely return and recommend to others.
於 2023 年 10 月住了 2 晚

10/10 優異

Joanna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel and amazing service from friendly
Wonderful hotel and amazing service from friendly staff.
於 2023 年 10 月住了 1 晚

6/10 一般

Steven

於 2023 年 10 月住了 1 晚

10/10 優異

Lorraine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Stay
於 2023 年 10 月住了 2 晚

8/10 不錯

Louise

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Gardens and house overall are beautiful. Feels like you’re staying in a national trust property. Staff are super helpful. Our suite for a family of four was perfect, would recommend the Sachaverelle suite - awesome bathroom. Just think the bar/lounge/restaurant need a bit of money spending on them. Loved our stay though for an extended family celebration.
於 2023 年 10 月住了 2 晚

10/10 優異

Patricia

多人同遊
Staff couldn’t be more helpful. Greeted with smiling faces like they were pleased to see us. Couldn’t do enough for us.
於 2023 年 9 月住了 1 晚

10/10 優異

Kerry

於 2023 年 9 月住了 1 晚

10/10 優異

Annabel

於 2023 年 8 月住了 1 晚

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
History and spa
於 2023 年 7 月住了 2 晚

8/10 不錯

Simon

讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel, a little expensive for what it is
於 2023 年 8 月住了 2 晚

10/10 優異

Christine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A peaceful retreat
New Hall has exceeded ones expectation. Exceptional in every aspect. Ambience including it's natural beauty truly outstanding. Staff absolutely first class, all needs were met, going over and beyond. Meals exquisite, a wide selection to chose from, beautifully presented. Cleanliness 10 out of 10
於 2023 年 7 月住了 1 晚

10/10 優異

Kirsty

於 2023 年 7 月住了 1 晚

8/10 不錯

Chinyere

於 2023 年 6 月住了 1 晚

10/10 優異

Ranjeet

多人同遊
讚好：整潔度、職員與服務和住宿狀況
It was quiet, central but secluded, good dining options but best of all the staff were amazing. There was nothing that was too much trouble. They are the reason why I would come again.
於 2023 年 4 月住了 1 晚

10/10 優異

Simon

讚好：整潔度、職員與服務、設施服務和住宿狀況
A lovely place to stay
於 2023 年 3 月住了 1 晚

10/10 優異

Ian

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Customer Service of the highest quality
Wow. This hotel is beautiful. So much history, wonderful grounds. It's peaceful and quiet. The food is incredible but what really stood out for my family and I was the customer service. The manager, Louis, opened the door for us upon arrival and took photos for us on departure. The point here is that from start to finish his professionalism was exceptional. There was an impatient customer behind us on check-in but Louis didn't panic, he politely told him he was dealing with us first and would be with him shortly. The attention to detail and willingness to help us at all times clearly rubbed off on all the staff throughout the hotel. The hospitality industry should take a lesson from the way they do things here. We had an amazing time.
於 2023 年 1 月住了 2 晚

6/10 一般

Minuta Nicoleta

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

10/10 優異

Andrea

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stunning.
Wonderful stay. Everyone there was super friendly, welcoming and helpful. Excellent rooms and a beautiful, relaxing location. Wild parakeets outside were a surprising bonus along with the kingfisher by the moat.
於 2022 年 11 月住了 1 晚

10/10 優異

Craig

於 2022 年 11 月住了 1 晚

10/10 優異

Kevin

於 2022 年 10 月住了 1 晚

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Business trip
Beautiful old style hotel with lots of character and history. Beautiful appointed room. Very comfortable spacious and clean. Reception staff very friendly and helpful
於 2022 年 9 月住了 1 晚

8/10 不錯

Abbas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hand rails to help in and out of bath/shower are vital! But these were not installed
於 2022 年 9 月住了 1 晚

10/10 優異

John

於 2022 年 9 月住了 2 晚

10/10 優異

Sayid

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer Service at its best!!
於 2022 年 7 月住了 1 晚

10/10 優異

Graham

於 2022 年 6 月住了 2 晚

10/10 優異

Ibrahim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property with great character and very friendly staff.
於 2022 年 6 月住了 1 晚

10/10 優異

Helga

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 5 月住了 2 晚

10/10 優異

Simon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic stay in this beautiful hotel.
Gem of a hotel. Staff were extremely friendly and helpful. We had a relaxing full body massage in the spa too. The restaurant had an excellent menu and the food was delicious. Couldn’t find any fault at all with out stay here. Would highly recommend and hope to return again one day.
於 2022 年 5 月住了 1 晚