頂層客房, 2 間臥室, 露台 | 陽台
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羅托納達涼爽酒店的評價

4 out of 5
羅托納達涼爽酒店
Rotunda, 150 New Street, Birmingham, England

評價

9.2

卓越

10 分評分，優異；556 則評價中有 380 則" "
8 分評分，不錯；556 則評價中有 120 則" "
6 分評分，一般；556 則評價中有 29 則" "
4 分評分，欠佳；556 則評價中有 10 則" "
2 分評分，很差；556 則評價中有 17 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
於 2023 年 10 月住了 3 晚

6/10 一般

YEE KWONG

讚好：客房舒適度
不滿：整潔度
The condition of kitchen was poor with coffee machine, fork, dirty bottle to contain cold water,, .Fortunately, the washing machine and dryer was good and effective. Hopefully, more customers will like this aparthotel because they could rectify all after some of the above had been brought up for their attention on the second day. Some problems had been reflected when I checked out on the third day.
於 2023 年 5 月住了 2 晚

10/10 優異

Yunpeng

於 2022 年 12 月住了 3 晚
GB 於 2023年2月6日的回應
Thanks so much Yunpeng.Hope to see you again in the future.BestGavin

10/10 優異

King Hung

於 2022 年 10 月住了 1 晚

8/10 不錯

Chui man

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 3 月住了 8 晚
Silvia, Guest Relations Supervisor 於 2022年4月19日的回應
Hi Chui, thank you for your feedback. We are so happy you did had a good stay.We hope to welcome you back soon. All the best,

8/10 不錯

Franky

家人同遊
讚好：整潔度和客房舒適度
於 2021 年 12 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good
Very lovely service apartment to stayed at in Birmingham, very close to every place you wanna get to.
於 2019 年 11 月住了 2 晚
Intuon Edwards 於 2019年12月17日的回應
Hi Thank you very much for your review. Our location is fantastic, you can't get much more central than here. We look forward to welcoming you back again soon. Best wishes Intuon

10/10 優異

Wenhsien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Alex 於 2019年7月25日的回應
Yay yay yay!!! Thank you so much for the amazing 10/10 review score. We cant wait to welcome you again soon. Best wishes Alex

6/10 一般

Bird

讚好：職員與服務和住宿狀況
不滿：整潔度
Not as good as expected, but great location
Room is ok but with lots of damages on wall, glass, and furniture. Not as good as shown on pics. The kitchen is good. Excellent location for shopping.
於 2019 年 6 月住了 3 晚
Gavin 於 2019年7月11日的回應
Dear Bird I'm very sorry to read that you encountered some issues during you stay with us this time. It is great to read you did make the most of the location and the kitchen. Really hope to see you again in the future. With my best wishes Gavin

8/10 不錯

Siu Tung Russell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Leisure Trip to Birmingham for a wedding banquet
Wonderful View. The apartment dont have 24 hours concierge and check-in nonetheless.
於 2018 年 9 月住了 1 晚
Gavin 於 2018年10月8日的回應
Hi Siu Ting. Thank you for taking the time to post. Much appreciated. Best Gavin.

10/10 優異

Heng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
落地玻璃非常漂亮，厕所很大，全家出游很方便。位置也好。推荐！
於 2018 年 1 月住了 3 晚
Siham 於 2018年2月10日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

waiyan (Hong Kong)

讚好：整潔度、住宿狀況和客房舒適度
Spacious room with very nice view
We are a gang of 4 stayed in a two-bedroom apartment. It's on the 16th floor, view is stunning, beds cosy, sofa in sitting room super cosy that makes you only want to be lazy on it all day without going anywhere!! Kitchen is fully equiped. They also prepared tea, coffee, milk, seasonings, even oranges in the fridge!!! We had a good stay there.
於 2017 年 9 月住了 1 晚
GM 於 2017年10月4日的回應
Hi waiyan. It sounds like you really made the most of the apartment. Thanks for much for sharing. Hope to see you again in the future. Best Gavin. General Manager

8/10 不錯

Amy (UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Near by the shopping malls, good location, convenient transportation
Bed room
Bath room
Toilet
Kitchen
Alex 於 2017年6月19日的回應
Thanks Amy

6/10 一般

Agbeko

於 2024 年 3 月住了 1 晚
Precious (Guest Relations Manager) 於 2024年3月27日的回應
Hello AgbekoThank you for taking the time to rate us!If it's not too much trouble, could you please take a few moments to let us know how we could have improved your stay and earned a perfect 5/5 rating? Thank you again for choosing to stay with us.

8/10 不錯

Thomas (Pittsburgh)

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nicely located centrally around Birmingham New Street Station, easily walkable from there. Lots of nice shops around
於 2024 年 3 月住了 1 晚
Precious (Guest Relations Manager) 於 2024年3月23日的回應
Hello Thomas Thank you for reviewing us. I'm glad our location came in handy!

10/10 優異

Susan

家人同遊
讚好：整潔度、設施服務和住宿狀況
Amazing property - fully equipped, spotlessly clean, wonderful front desk team.
於 2024 年 3 月住了 1 晚
Precious (Guest Relations Manager) 於 2024年3月23日的回應
Hello Susan On behalf of all of our wonderful team - thank you for being a great guest! I'm really pleased that you had a great stay - and we'd love to host you again soon.

10/10 優異

Ali

親子同遊
讚好：整潔度、設施服務和住宿狀況
Ive been changing hotels every year i go to birmingham , now ive found one.
Precious (Guest Relations Manager) 於 2024年3月27日的回應
Hey Ali,Thank you for reviewing us - we're flattered! I'm really pleased to hear that you enjoyed your time here with us. We are looking forward to welcoming you back as a returning guest. Fingers crossed you choose us for 2025 (and 2026 too)!Wishing you a lovely April ahead.

8/10 不錯

christopher

於 2024 年 2 月住了 1 晚
Precious (Guest Relations Team) 於 2024年3月23日的回應
Thank you for your feedback, Christopher! We'd love to know what we could do next time to make it a 5/5.Hopefully, we'll be seeing you again soon.

10/10 優異

James

於 2024 年 1 月住了 3 晚
Precious (Guest Relations Manager) 於 2024年3月27日的回應
Hi James Thank you for your review - I'm really glad you liked it here with us! Hoping to welcome you back soon.

10/10 優異

Kevin

於 2024 年 1 月住了 1 晚
Precious (Guest Relations Manager) 於 2024年3月27日的回應
Hi Kevin I'm really glad you had a great stay - don't be a stranger!

10/10 優異

Rob

於 2024 年 1 月住了 1 晚
Precious (Guest Relations Team) 於 2024年3月27日的回應
Thanks for reviewing us, Rob! I'm so happy you loved it here and we appreciate your taking the time out to let us know.

10/10 優異

James

於 2024 年 1 月住了 1 晚

10/10 優異

ROBBIE

讚好：整潔度和客房舒適度
We spent one night at this property. It is in a great location and close to the train station. It was a very comfortable room and the little extras, like coffee beans, oatmeal and oranges were very appreciated.
於 2024 年 1 月住了 1 晚

8/10 不錯

Shamim

於 2024 年 1 月住了 1 晚

10/10 優異

Liana

於 2024 年 1 月住了 1 晚

10/10 優異

Home

於 2023 年 12 月住了 1 晚

10/10 優異

Ian

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Easy walking distance of New St station and very close to the Bull Ring shopping area and the city centre.
於 2023 年 12 月住了 1 晚

2/10 很差

Aarion

不滿：整潔度和客房舒適度
於 2023 年 12 月住了 2 晚

10/10 優異

Laurence

讚好：整潔度和客房舒適度
Nice room, great location
Could have used instructions on how to find the front door in the confirmation email. And I had one day when I seem to have needed to shower when the in-room water heater was shut down. I did find instructions for how to restart it, but it takes close to an hour to get hot water again. Housekeeping let me shower in a nearby unoccupied room so I could make my appointment. These were minor issues though. The location right in the middle of town was very convenient, and the room was nice.
於 2023 年 12 月住了 5 晚

8/10 不錯

Christopher

於 2023 年 11 月住了 1 晚

10/10 優異

Richard

於 2023 年 11 月住了 1 晚

10/10 優異

Kim

於 2023 年 11 月住了 1 晚

10/10 優異

James

於 2023 年 11 月住了 1 晚

10/10 優異

Bronwyn

於 2023 年 11 月住了 1 晚

8/10 不錯

Nicola (Nottingham)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Always a great stay. Fabulous location. Helpful staff. Amazing views from 16th floor. Only negative is the apartments are getting a bit tired now, especially the bathroom.
於 2023 年 11 月住了 1 晚

8/10 不錯

Janek

於 2023 年 10 月住了 4 晚

10/10 優異

Heath

讚好：整潔度和客房舒適度
Amazing views all over Birmingham
An amazing stay once again. I've stayed here on two previous occasions. I forgot how good the view is! The property is always clean and well maintained. I had to request by text message the WiFi codes, but they were sent with 30 minutes of my request. It's a great location when travelling by train into Birmingham
於 2023 年 10 月住了 1 晚

2/10 很差

Ismail

不滿：整潔度
Not worth jt
Poor communication and sorry excuses. Booked a balcony and open window apartment where upon arrival there wasnt a balcony and no windows opened as the was a “service issue” when all that was required was an allon key to twist the lock
於 2023 年 10 月住了 1 晚

10/10 優異

Steven

於 2023 年 9 月住了 2 晚

8/10 不錯

K

商務旅客
讚好：整潔度和客房舒適度
Amazing accommodation
Absolutely amazing hidden gem. Ideally located for the train station, shopping and close to restaurants and bars. Couldnt of asked for anything better. The studio apartments are fabulous for short stay, everything you could possibly want or need, amazing views over Birmingham and the beds are literally so comfortable. Fantastic stay, wouldn't go anywhere else now 🙂
於 2023 年 9 月住了 1 晚

10/10 優異

Johnny

於 2023 年 9 月住了 2 晚

4/10 欠佳

Cheuk Hei

家人同遊
Poor communication and no follow up action.
I find there is no hot water during my shower at night. I call the receptionist but no one answer my call as they are out of working hour which is totally fine and understandable. Then, I sent a message via whatsapp as per the guideline in this hotel but I never received any feedback or reply even after my departure which is a little bit frustrating and disappointing. Actually I tied to call the hotline next day morning at least 4 times and also tried again in the afternoon but still no one answered my call.
於 2023 年 9 月住了 2 晚

10/10 優異

Graeme

讚好：整潔度、設施服務和住宿狀況
Such a fun and special place to stay. A lovely well designed room. Excellent kitchen and super comfy bed. We definitely book again!
於 2023 年 8 月住了 1 晚

10/10 優異

Richard

於 2023 年 8 月住了 1 晚

2/10 很差

faris

不滿：整潔度和住宿狀況
於 2023 年 8 月住了 6 晚

10/10 優異

Rhiannon

讚好：整潔度和住宿狀況
於 2023 年 8 月住了 2 晚

6/10 一般

Kelly

於 2023 年 8 月住了 1 晚

8/10 不錯

Brian

於 2023 年 7 月住了 1 晚

10/10 優異

Craig

於 2023 年 7 月住了 1 晚

10/10 優異

Anthony

讚好：整潔度和客房舒適度
Trendy
Another stay at this amazing hotel, great position bang in the middle of the Bullring easy parking with discount. Been a few times and always hav ea great stay with friendly staff. Well recommended!!!!
於 2023 年 7 月住了 1 晚