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The Bournbrook Inn的評價

3 out of 5
The Bournbrook Inn
1273 Pershore Rd, Stirchley, Birmingham, England

評價

8.0

很好

10 分評分，優異；390 則評價中有 141 則" "
8 分評分，不錯；390 則評價中有 154 則" "
6 分評分，一般；390 則評價中有 57 則" "
4 分評分，欠佳；390 則評價中有 30 則" "
2 分評分，很差；390 則評價中有 8 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

Hang Wan

伴侶同遊
讚好：職員與服務
The facilities needed to be renew, toilet seat was not fit to the toilet bowl, bed was too soft for me. We can hear people talking downstairs or walking outside. That's fine to stay 1 night.
於 2023 年 10 月住了 1 晚

8/10 不錯

Chiu ming

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚

10/10 優異

Leigh

於 2024 年 3 月住了 1 晚

4/10 欠佳

Michael

讚好：整潔度
不滿：住宿狀況
The mattress on the bed should have been dumped ten years ago. This was the worst mattress I have ever tried to sleep on.
於 2024 年 2 月住了 1 晚

8/10 不錯

Louisa

親子同遊
讚好：整潔度和職員與服務
Very good value for money. Room was a bit tatty in places but it was clean and comfortable for one night. Much quieter than we expected being above a pub.
於 2024 年 2 月住了 1 晚

8/10 不錯

Kelly

家人同遊, 親子同遊
讚好：職員與服務和住宿狀況
Nice hotel. No toaster in morning for breakfast. Could do with a hoover. But would recommend
於 2024 年 2 月住了 1 晚

10/10 優異

Kwame

讚好：職員與服務
Great
於 2024 年 2 月住了 1 晚
The Bournbrook Team 於 2024年2月19日的回應
Thank you for your kind review. We hope to see you again soon!Kind regards.Reception Team

8/10 不錯

Amanda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was a good base. Beds were ok but noisy when you moved. Great sized TV for the room. Attention to cleanliness needed, although wasn't ridiculous. Need new pillows.
於 2024 年 2 月住了 1 晚
The Bournbrook Inn 於 2024年2月13日的回應
Thank you for your review. I have passed over your comments to management for review so improvements can be made based on your suggestions.We hope to see you again in future!

10/10 優異

Dawn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The restaurant
於 2024 年 1 月住了 1 晚
The Bournbrook Inn 於 2024年2月4日的回應
Good afternoon,Thank you for your kind review. We are glad you enjoyed your stay and hope to see you again soon!Kind regards,Reception Team

6/10 一般

Susannah

讚好：職員與服務
於 2024 年 1 月住了 2 晚
The Bournbrook Inn 於 2024年2月2日的回應
Good afternoon,Thank you for your review, we appreciate you taking the time. If you have any further comments please do let us know.Kind regards,Anna

6/10 一般

Ian

家人同遊
Short stay
The price was reasonably cheap so cannot expect too much for that. Room was cold at night and a bit noisy as you could hear the traffic noise but at least it was clean. Room could have done with a chair and a desk. Food quality for breakfast was poor and they run out of food on Sunday.
於 2024 年 1 月住了 4 晚
The Bournbrook Inn 於 2024年2月4日的回應
Good afternoon,I am sorry you were not pleased with your stay with us. I have passed your comments over to management and our kitchen team to be looked into and rectified.Kind regards,Reception Team

8/10 不錯

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Jane

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Delightful Bournbrook!
Lovely hotel.Perfect for our occasion. Friendly staff.
於 2024 年 1 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 欠佳

Nuala

Convenient, clean, cheap and cheerful
於 2024 年 1 月住了 1 晚
The Bournbrook Team 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Vytis

For value , it very great and professional hotel, I’m deeply recommending
於 2023 年 12 月住了 2 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Wing Yi

家人同遊
讚好：整潔度
Provides all the basic, can’t expect much. Room is tiny but clean. Walkable distance to go restaurants and Morrisons.
於 2023 年 12 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 欠佳

James

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Family stay
Our stay was mediocre. The room wasn't the cleanest as there were hairs on the bed and was not in a good state of repair, for instance there were numerous scuff marks on the wall, evidence of a leak on the ceiling in the bathroom and the TV remote didn't work properly. Not a huge selection for dinner and breakfast. Won't be staying here again
於 2023 年 12 月住了 1 晚
The Bournbrook Team 於 2024年2月2日的回應
Good afternoon,Thank you for your review. I have passed your comments to our management and head of housekeeping for review. We apologise for any inconvenience caused during your stay and will make sure all issues are rectified.Kind regards,Anna

10/10 優異

Oliver

於 2023 年 11 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Elif

家人同遊
讚好：整潔度、職員與服務和設施服務
Nette Unterkunft für einen kurzen Trip geeignet. Sehr gutes Preis-Leistungs-Verhältnis.
於 2023 年 12 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 不錯

Patricia

讚好：整潔度、職員與服務和住宿狀況
Good hotel in good location for the University
We chose The Bournbrook Hotel due to it's proximity to the University of Birmingham, which we needed for a graduation ceremony. The hotel was exceptionally clean, including the corridors, room and bathroom. The pub part is lovely and serves food. The staff were all friendly and helpful. There is plenty of parking. The price is exceptional for the accommodation. There was plenty of tea and coffee available near the kettle. What could have been better: The room was cold because no heating was on and so, having arrived in late evening, it took a long time to heat up. I think in winter, the heating in the rooms shoikd at least be left on low if it is known that the room has been allocated. The mattress was a bit saggy and could have benefitted from being turned. That's it. Great accommodation at a great price. We eould definitely use again and recommend.
於 2023 年 12 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Emma

家人同遊
讚好：整潔度
不滿：客房舒適度
於 2023 年 12 月住了 1 晚
The Bournbrook Team 於 2024年2月2日的回應
Good afternoon,Thank you for your review!Kind regards,Anna

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：客房舒適度
The walls are very thin so I could hear everything next door, in the hall way and from above the room. The mattress was very uncomfortable, otherwise everything else was fine. Very friendly and helpful staff.
於 2023 年 12 月住了 1 晚
The Bournbrook Inn 於 2024年2月4日的回應
Good afternoon,I am sorry you were not pleased with your stay with us. I have passed your comments over to management and our maintenance team to be looked into and rectified.Kind regards,Reception Team

4/10 欠佳

真實旅客

商務旅客
不滿：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
The Bournbrook Team 於 2024年2月2日的回應
Good afternoon,Thank you for your review. Please do let us know if you have any further comments to make to support us to make any necessary changes/improvements.Kind regards,Anna

6/10 一般

julian

商務旅客
讚好：職員與服務
不滿：住宿狀況
於 2023 年 12 月住了 1 晚
The Bournbrook Team 於 2024年2月2日的回應
Good afternoon,Thank you for your review!Kind regards,Anna

8/10 不錯

John

於 2023 年 12 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 不錯

Chris

商務旅客
讚好：整潔度
於 2023 年 11 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Claire

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Returning guests
We often stay in the Bournbrook Inn when visiting family in Birmingham, rooms are reasonably priced and the staff are friendly and helpful. Although quite small, the rooms are always clean and comfortable.
於 2023 年 12 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Bedding clean. Bed very comfortable. Staff hard working, helpful and friendly.
於 2023 年 12 月住了 2 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Lesley

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean comfortable and warm. Much better than the price may suggest
於 2023 年 11 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 不錯

Johanna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place for a one night stay in between activities in and around Birmingham. The rooms are clean and warm and have everything needed. One thing that would have been useful to know was that they do indeed serve breakfast on the weekend (Hotels.com says breakfast only on weekdays). Would have saved me time and desperatly trying to find a place open for breakfast early on a Sunday.
於 2023 年 11 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 欠佳

Cathy

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很差

clara

商務旅客
不滿：整潔度、設施服務和住宿狀況
I should have researched the area. I thought it was a classy pub room in a decent area. It is not. Car park completely dark and immediately felt unsure. It was loud, with music blaring in a rough area. Loads of tattooed med smoking outside below my room overlooking a busy road. It is definitely no place for a woman alone. The stairs leading to the room are just horrid and filthy. Room carpet looked awful. Rest looked clean enough but just didn’t feel safe… I left immediately and handed room key back in. What a waste of money. I could not get out of there fast enough. I’m sure it would suit a certain type of person or a lorry driver pit stop. For me it was just horrid.
於 2023 年 11 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you for your review. We are based in Stirchley being voted one of the 12 coolest neighbourhoods in the UK by Time Out magazine in 2022 and again in 2023 being voted one of the most desirable places to live in the country by the Sunday Times prestigious annual list. The Bournbrook Inn also has very close links to the surrounding areas as well as the city centre. At The Bournbrook Inn, we cater for all types of guests whether it be families, solo travellers or those staying for work etc. Unfortunately, we cannot/nor do we wish to dictate whether our guests or bar/restaurant-goers have tattoos or smoke cigarettes. We are sorry that we did not meet your expectations at this time.

8/10 不錯

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel but some noisy guests this time
於 2023 年 11 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 不錯

David

於 2023 年 11 月住了 2 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Helen (Ripon)

讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚

10/10 優異

Roman

於 2023 年 11 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Ryan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 不錯

Patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The Bournbrook is a basic hotel which is good value for money. The staff are friendly and helpful and the rooms are clean with comfortable beds. Good public transport to centepral Birmingham is close by.
於 2023 年 11 月住了 2 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you so much for your kind review.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 不錯

Janice

於 2023 年 11 月住了 1 晚
The Bournbrook Team 於 2024年1月30日的回應
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Michael

於 2023 年 11 月住了 1 晚
The Bournbrook Team 於 2024年1月30日的回應
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Pretty good all round, but could do with towel rails in the bathroom and the toilet roll holder is in the wrong place at the bck of the cistern.
於 2023 年 10 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value for money and nice and clean and quiet
於 2023 年 10 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Kevin

於 2023 年 10 月住了 1 晚

8/10 不錯

Simon

於 2023 年 10 月住了 1 晚
The Bournbrook Team 於 2024年1月30日的回應
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

8/10 不錯

Fiona

讚好：整潔度
Solo traveller
Nice hotel ,breakfast very poor , service slow , lack of food ,
於 2023 年 10 月住了 1 晚

8/10 不錯

Anne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

6/10 一般

Oliver

商務旅客, 多人同遊
讚好：住宿狀況
不滿：職員與服務
Not much else to say
於 2023 年 10 月住了 1 晚

10/10 優異

Andrew

於 2023 年 10 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

10/10 優異

Robert

於 2023 年 10 月住了 1 晚
The Bournbrook Inn 於 2024年1月30日的回應
Good evening,Thank you very much for your review, we are glad you enjoyed your stay with us.We hope to see you again soon!Kind regards,The Bournbrook Team

4/10 欠佳

Neil

於 2023 年 10 月住了 2 晚