Nothing worked properly (our door didn't lock, the a/c didn't work, hair dryer didn't work) and the facilities were really run down. The breakfast was of very poor quality.
DeAnna
於 2023 年 6 月住了 2 晚
10/10 優異
Sara
2023年5月1日
不滿:設施服務和住宿狀況
The check-in process was great, friendly staff person and provided all the information I needed for the stay. After that though it went downhill. the room was clean at first glance, but after that, I realized it was not that clean. The air filters were dirty. The HVAC unit sounded and looked like it hadn't been cleaned in years. The paint looked like it was covering up other issues. Things were broken in the bathroom and room. The free breakfast was just that. I definitely felt that they were trying to promote themselves as a high-end Quality Inn, but instead, it appeared that they had opened before the building was ready. Not that many people there so I am not sure why they didn't just fixed rooms one at a time and put guest in the finished room.
Sara
於 2023 年 4 月住了 2 晚
6/10 一般
David (Centreville)
2023年4月17日
The hotel has seen better days. The building and rooms appeared run down, the sheets and towels had older stains.
David
於 2023 年 4 月住了 2 晚
6/10 一般
David
家人同遊, 商務旅客
2023年4月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was decent. The bed pillows were just throw pillows with pillow cases. They were very small. If anything, I’d suggest the hotel invest in some real pillows.
Also, some staff were inspecting the halls at 5 am on a Sunday and were kind of loud. Would’ve been nicer if I had not been woken up so early
David
於 2023 年 4 月住了 1 晚
4/10 欠佳
Leah
家人同遊
2023年3月31日
不滿:整潔度、設施服務和住宿狀況
The immediate issue was that this place was booked under the name Best Western, but the address sent to me to a Quality Inn and I thought we were lost. We weren’t, they just need to update their information! The first night we were there, the air conditioner broke and by the next day it was making an awful and loud sound so we had to change rooms. Additionally in the first room, the bedding and the (white) washcloths were stained and simply looked dirty. The next day I was going to take my children swimming, but the indoor pool was disgusting and I refused to let them get into it. I was terribly disappointed in this hotel.
Leah
於 2023 年 3 月住了 2 晚
2/10 很差
Thomas (North Andover)
2022年9月12日
不滿:職員與服務、設施服務和住宿狀況
The room smell was really bad - couldn't open the window, and HVAC unit didn't provide fresh air. Stay away.
Thomas
於 2022 年 9 月住了 1 晚
2/10 很差
真實旅客
家人同遊
2019年11月11日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Smelled horrible
Our room smelled like smoke so badly that we checked out by 3 AM. The pillows, sheets, blankets and towels all smelled horrible too. We got zero sleep. When we first checked in, the receptionist told there were no other rooms available, but another couple checking in were offered their choice of 2 rooms. The receptionist that checked us out that night told us that there had been other rooms available.
真實旅客
於 2019 年 11 月住了 1 晚
8/10 不錯
VTFootballFan (Philly)
家人同遊
2019年11月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a decent hotel that we have stayed at a few times. Better than I expected from a budget chain, though it recently changed owners. Let’s see if it keeps up the standard.