Aberdeen Blairs Museum Hotels

"On arrival, staff were welcoming and pleasant. Room was comfy but needing some TLC from maintenance. No towels so had to call down to reception, then later that evening we noticed no toiletries, tea of coffee. Informed reception who said they’d look into it but nothing….not even an apology! Luckily we had our own toiletries and went without hot drink in our room. Food was lovely although items were missing from mine and my husbands meal that were mentioned on the menu. All in all, a pleasant stay but seems like simple things are being missed which would make this stay better. Did not use the spa so unable to comment."

"Everything we experienced at Palm Court Hotel was above and beyond excellent. We really enjoyed our stay. The food was outstanding. The staff were really helpful and Jenna the Manager on duty was exceptional in helping us and making sure our stay was enjoyable. I would thoroughly recommend this Hotel to anyone."

"Nice clean and large room! Great restaurant and bar. Staff was very friendly! "

"Buffet breakfast excellent and great value "

"We stayed 2 nights and paid £114 per night for bed and breakfast in a Heritage room called Irvine. The soundproofing in the room was shocking with a loud humming noise coming from behind our bed and the noise of doors slamming and guests talking. When I reported this to receptionist she acknowledged that the humming noise was from the room next door’s plumbing. I was not offered a different room. We were visited by both a spider and cockroach in the bathroom. I would therefore strongly recommend not to stay in the room called Irvine. The breakfast was OK. The croissants and muffins were fresh but when they were gone they were gone. My advice is to go for breakfast early. The porridge from the menu was very good and I would recommend it. IMO the property needs a lot of money spent on renovation and as an example the windows need replacing throughout the property. IMO most of the younger staff need extra training to help them understand better customer service. Overall our stay was a below average experience for a 4 star hotel, but reasonable value for money."

"No comments"

"We thoroughly enjoyed the hotel. The facilities, the staff, and the room was very nice. Highly recommended."